Intro movie not playing

[Pixiewrath]

<p>I can't see the intro movie in-game. Has never been able to since I started playing on two different computers.I remember it worked a long time ago when the Echoies of Faydwer demo of the game went live, but these days all I get is a black frame with the sounds from the movies.Any clue why this is? Could it be that the intro doesn't have support for 1920 x 1080 or something like that, or is it using old technology not compatible with today's computers?Anyone else have this issue with the intro movie?</p>

[Brigh]

Did you uninstall any video software? Without the proper codecs installed (Quicktime, etc...) videos can't play that require those codecs. Google K-lite codec pack, download the basic pack, and you have most of what you need to play any video.

[Pixiewrath]

<p>I have K-lite installed on both computers since previously, and I haven't uninstalled any video codecs or similiar.Besides, I can still hear the sound as mentioned above so I am not sure what the problem is.</p>

[Brigh]

<p>But did you uninstall any video player programs? The codecs are removed when you uninstall the program (QT for example).Did you uninstall <a href="http://www.radgametools.com/bnkdown.htm" target="_blank">RAD tools</a>?</p><p>When I double click eq2.bik in the EverQuest II folder it runs fine for me.</p>

[Pixiewrath]

<p>I didn't remove any players as far as I can remember, then I would have done it on both of my computers and that seems weird.I cannot open the file you mentioned either. Only way I can see the intro is if I look it up on YouTube.</p>

[Brigh]

<p><cite>Pixiewrath@The Bazaar wrote:</cite></p><blockquote><p>I cannot open the file you mentioned either.</p></blockquote><p>Did you install the RAD Tools as I mentioned?</p>