Login/Crash Issues

[Bursck]

<p>After today's update I'm having issues with being able to login to the game.</p><p>What occurs is everything goes fine until the game hits the "waiting for entities" point, where the loading will pause for quite some time.  Sometimes I crash to character select at this point.  Other times, I've gotten into the game and been able to walk around for a minute or so before a crash.  Once inside the game, I can't activate anything (hail, tells, etc.)</p><p>I've tried removing ProfitUI, deleting cache, system scan, tried logging in different characters camped in different zones, etc. with no luck.</p><p>Any advice?  I'm not seeing any crash logs created, I don't actually crash out of game just to character select.</p><p>Thanks,</p><p>Bursck</p>

[Bursck]

<p>Nvm read posts from 2006, reset my cable modem and seems to work now...ugh</p>

[TSR-JoshuaM]

<p>I do apologize you are having issues at all, but am glad to hear its resolved.  Let me know if anything else comes up.</p>

[Bursck]

<p>The problem seems to be recurring.  I was on all day w/o issue, zoned to the guild hall and stuck waiting on entities again and now a simple modem reset isn't fixing it.  I'm having no issues accessing other internet (websites, email, etc).</p>

[TSR-JoshuaM]

<p><cite>Bursck wrote:</cite></p><blockquote><p>The problem seems to be recurring.  I was on all day w/o issue, zoned to the guild hall and stuck waiting on entities again and now a simple modem reset isn't fixing it.  I'm having no issues accessing other internet (websites, email, etc).</p></blockquote><p>How is it going today?  I'll look in to any interruptions on our end with guild halls.</p>

[Banditman]

<p>I have been seeing this problem recently as well.  It first occurred Sunday night.  The last time I played prior to that was Friday, and everything seemed fine.</p><p>Tried numerous things, even did a complete reinstall of EQ2 last night with no UI's / Add ons and still got the error.</p><p>Been playing since 2004 on my original install of EQ2, never seen anything like this.  The fresh re-install I did last night was from the Sentinel's Fate retail box, and it did no good at all.</p><p>Just to re-iterate.  I am able to log in, patch, connect, go to character select, choose character and enter game.  Hangs on either "Receiving Zone Info" or "Waiting for entities".</p>

[TSR-JoshuaM]

<p><cite>Banditman wrote:</cite></p><blockquote><p>I have been seeing this problem recently as well.  It first occurred Sunday night.  The last time I played prior to that was Friday, and everything seemed fine.</p><p>Tried numerous things, even did a complete reinstall of EQ2 last night with no UI's / Add ons and still got the error.</p><p>Been playing since 2004 on my original install of EQ2, never seen anything like this.  The fresh re-install I did last night was from the Sentinel's Fate retail box, and it did no good at all.</p><p>Just to re-iterate.  I am able to log in, patch, connect, go to character select, choose character and enter game.  Hangs on either "Receiving Zone Info" or "Waiting for entities".</p></blockquote><p>While there have been interruptions to our guild hall servers at times, let's make sure you aren't having another issue.  I highly recommend downloading the full version of our latest LaunchPad for Everquest II which I've linked for you below.  Install a new copy over your existing EQII game folder.</p><p><a href="http://launch.soe.com/eq2" target="_blank">[EQII] LaunchPad</a></p>

[Banditman]

<p>Launchpad is not the problem.  I get the same issue regardless of how I enter the game.</p><p>I run the Launchpad that came with SF.  I run the Launchpad that came with the game in 2004.  I run the Everquest2.exe file directly.  All with the same results.</p><p>Has nothing whatsoever to do with Launchpad.</p>

[TSR-JoshuaM]

<p>I'll rule out the LaunchPad once you are using our latest but I can't really provide you with any additional support until you do update to it.</p><p>The patchers you mentioned are all much older and not up to date.</p>

[Banditman]

<p>As I said, Launchpad had nothing to do with it.  Here is the answer:</p><p>You need to create 2 rules in Windows Firewall:</p><p>1 - Inbound.  Program, Everquest2.exe, Allow All, All domains.  Name Everquest 2 Inbound</p><p>2 - Outbound.  Program, Everquest2.exe, Allow All, All domains.  Name Everquest 2 Outbound</p>

[TSR-JoshuaM]

<p>Yes, I'm sure it had nothing to do with the LaunchPad.  However, we support our latest, not the older ones. Locking this up ! <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>