"This item is currently not for sale in the Marketplace"

[PhorumTroll]

<p>Error when gifting. It makes me look really bad and shady when errors like this happen.Yes, I have enough SC in my account.I couldnt possibly have hit any gift limit because I havnt sent any gifts in a while.The SC is good and is not fraud.</p>

[TSR-JoshuaM]

<p>Please contact our support staff directly.  This will require pulling up your personal information which I can't do here.</p>

[PhorumTroll]

<p>This is not an individual problem as everyone trying to gift the new items is recieving this very same error. Why in the world have a support forum if we're told to use the in game support function? If I wanted to make a ticket, I would. I posted this here because this needs to be addressed. Since so many people are having this error and you told me to make a ticket, they must really be keeping you out of the loop as a better response would have been "we are aware of this and are working to fix it ect. ect." *lock*</p>

[TSR-JoshuaM]

<p><cite>PhorumTroll wrote:</cite></p><blockquote><p>This is not an individual problem as everyone trying to gift the new items is recieving this very same error. Why in the world have a support forum if we're told to use the in game support function? If I wanted to make a ticket, I would. I posted this here because this needs to be addressed. Since so many people are having this error and you told me to make a ticket, they must really be keeping you out of the loop as a better response would have been "we are aware of this and are working to fix it ect. ect." *lock*</p></blockquote><p>Well I just don't make handfuls of assumptions, repeatedly, without factual supporting information.  Hint hint.</p><p>Here's the facts.  I was testing this yesterday quite extensively and it is affecting certain people differently.  This is the purpose of pulling up your account.  We will look in to it, compare the information to what we've already discovered, and it should advance what we know about the issue and assist towards resolving it.  Standard troubleshooting process, support 101.  Then there's the whole quality assurance part of business and issue tracking but we won't get in to that <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p>