Too laggy to play, suggestions please

[HELF9792]

<p>I have no problem loading maps and zones. But once im in the zone I can barely walk without lagging, honestly I cant even walk without lagging. I may need a new graphic card or video card? I have no idea, I know abit about computers but not much about interal stuff such as this or how to check what kind of software I run it on. Please help, I pay for this game and can't even play it? Not too fun, i'm highly frustrated and considering just giving up on the game. Any assisstance would be very helpful on how to make the game run with less lag... </p>

[TSR-JoshuaM]

<p>Please post your DXDIAG information for me.  Top 3 sections, system/display/sound devices.  If you already have just link me to it <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[HELF9792]

<p>not too sure how I can link it too you as I said on PM, although I do have it saved as a .txt file, im just unsure on how to link it too you since the insert/edit link button isn't clickable</p>

[TSR-JoshuaM]

<p><cite>HELF9792 wrote:</cite></p><blockquote><p>not too sure how I can link it too you as I said on PM, although I do have it saved as a .txt file, im just unsure on how to link it too you since the insert/edit link button isn't clickable</p></blockquote><p>Create a support ticket (how to contact support link in my sig) and attach it there.</p>

[HELF9792]

<p>gotcha, I figured that was it haha. doing it now</p>

[HELF9792]

<p>I submitted the ticket and in the subject i put To: Joshua M tech support. Hopefully u can locate it. I attached the DxDiag File, now if you could command me what I should do to be able to at least walk around in the game would be great haha</p>

[TSR-JoshuaM]

<p>You'll be receiving a response from another representative shortly, he picked up your ticket and we both reviewed your information <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[HELF9792]

<p>okay, can I also submit the DxDiag info for my laptop? It also lags and it's better than my desktop "facepalm"</p>

[TSR-JoshuaM]

<p><cite>HELF9792 wrote:</cite></p><blockquote><p>okay, can I also submit the DxDiag info for my laptop? It also lags and it's better than my desktop "facepalm"</p></blockquote><p>Sure</p>

[HELF9792]

<p>okay iv'e submitted both and both are unresolved, no rush just wanted to let u know iv'e submitted both</p>

[TSR-JoshuaM]

<p>Your laptop may be able to play the game, but u'll have to turn down all of the settings and visit intel or your motherboard manufacturer for the latest drivers for the onboard device.</p>

[HELF9792]

<p>thats fine as long as I dont have to go buy a $100 video or graphics card im down to follow some simple instructions haha. I just wanna continue to play this game I haven't really played since 06.</p>

[HELF9792]

<p>can u give me information on what I need to do, the other guy gave me a driver to download but it wouldn't work, first he gave me wrong link & then he gave me one that wouldn't work =</p>

[TSR-JoshuaM]

<p>Visit your laptop manufacturer's support site and download the latest drivers directly from them.  I can make the recommendations but you'll have to find and install them.</p>

[HELF9792]

<p>okay I can do that, which type of drivers will I need to d/l though? Im unfimilar with drivers so maybe a push in the right direction could be useful</p>

[TSR-JoshuaM]

<p><cite>HELF9792 wrote:</cite></p><blockquote><p>okay I can do that, which type of drivers will I need to d/l though? Im unfimilar with drivers so maybe a push in the right direction could be useful</p></blockquote><p>All of them that are for your laptop <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[HELF9792]

<p>lol Well I downloaded one last night and then everquest 2 streaming client wouldn't run because I need at least 2GB of memory to run ... and the Driver took up all the memory</p>

[TSR-JoshuaM]

<p><cite>HELF9792 wrote:</cite></p><blockquote><p>lol Well I downloaded one last night and then everquest 2 streaming client wouldn't run because I need at least 2GB of memory to run ... and the Driver took up all the memory</p></blockquote><p>The drivers take up barely any memory at all.  What I think you are referring to is hard drive space, of which less than 2GB will not be sufficient to play EQII.  What may be happening is that you are installing it to a new folder.  Make sure you point the installer to your existing EQII game folder so there is minimal downloading that has to happen.</p>