Typical Problem SOE screen freeze ... please help iv'e tried it all nothing works

[HELF9792]

<p>Iv'e literally been working on this since roughly 2-3 pm today. It's now 10:11 pm and I am highly frustrated and cannot get EQ2 on my laptop. It works fine on my desktop just WAY too laggy and my laptop is much faster and better so i'd like to play it on here. It's the typical problem, Launchpad loads and the SOE screen pops up, nothing else. Just sits there on the SOE screen nothing else loads. Iv'e tried everything on the internet that I know of ... from trying to run the launchpad as admin, un-installing and reinstalling. Transfering files from my desktop to my laptop via flash drive " I have no CD drive on my laptop " ect ect. Anything the people on the live chat support have told me to do has not worked. I have disabled startup programs on msconfig... Iv'e gone into my internet options and messed around with my LAN settings, my Security Settings, Iv'e disabled my firewall and anti virus. LEGIT EVERYTHING</p><p>I think you get the picture, I'm frustrated and out of options. Anything you have done to fix this problem yourself please let me know, I haven't played this game since 2006 and I paid for membership earlier today and would love to start playing the game again.</p><p>Any help is greatly appreciated, thanks for reading</p>

[HELF9792]

<p>Oh and also I am currently downloading the Station Launcher, It's incredibly slow on downloading, 12gb worth of memory shouldn't take this long ! It's an option I haven't tried yet hopefully it'll work once its finished downloading if it ever finishes, But most likely it wont because nothing wants to work for me lol</p>

[HELF9792]

<p>bump</p>

[HELF9792]

<p>cant anyone help????</p>

[TSR-JoshuaM]

<p>Please keep in mind that our service hours are in Pacific Standard/Daylight times, I am not in the office overnight.   Bumping your thread and posts of similar nature are also not allowed per our forum guidelines.  Please review these guidelines at the link below.</p><p><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=499935" target="_blank">[Forum Guidelines]</a></p><p>Please uninstall any existing Flash player you may have on the system and set your default browser to Internet Explorer.  Download and install the flash update linked below.  Once it is installed, you can then set your default browser back to your alternative.</p><p><a href="http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe" target="_blank">Flash Player</a></p>

[HELF9792]

<p>sorry I didnt know any better =P I figured some users may be online and might be able to offer some assisstance if they have solved the problem themselves. I had google chrome as default so I will uninstall flash and do as you said, I'll repost if it works</p>

[TSR-JoshuaM]

<p><cite>HELF9792 wrote:</cite></p><blockquote><p>sorry I didnt know any better =P I figured some users may be online and might be able to offer some assisstance if they have solved the problem themselves. I had google chrome as default so I will uninstall flash and do as you said, I'll repost if it works</p></blockquote><p>I assumed you had Google Chrome, this is the most common situation for getting stuck at the SOE screen.  Google Chrome maintains its own Flash player so when it is set to default it does not allow the controls for Flash to be installed for IE, which is what our LaunchPads are based on.</p>

[HELF9792]

<p>my station launcher isn't working since iv'e tried this, I'm updating IE and going to download the streaming client again, i'll let u know how that goes. I appreciate your assisstance btw, I hope we can get this figured out finally lol</p>

[TSR-JoshuaM]

<p><cite>HELF9792 wrote:</cite></p><blockquote><p>my station launcher isn't working since iv'e tried this, I'm updating IE and going to download the streaming client again, i'll let u know how that goes. I appreciate your assisstance btw, I hope we can get this figured out finally lol</p></blockquote><p>Station Launcher isn't flash based... not sure how this would have affected that.</p>

[HELF9792]

<p>oh okay, well I belive the station launcher might have finally launched the game for me but it's stuck at the SOE screen, I haven't tried the streaming client yet im working on that now</p>

[TSR-JoshuaM]

<p>Any luck with our latest LaunchPad?</p>

[HELF9792]

<p>well the launchpad opened, soe screen came and went and now im downloading the 88mb data. I hope this continues to run flawless. If so thanks man u finally solved my problem, i'll private message u if any more assisstance is needed</p>

[TSR-JoshuaM]

<p><cite>HELF9792 wrote:</cite></p><blockquote><p>well the launchpad opened, soe screen came and went and now im downloading the 88mb data. I hope this continues to run flawless. If so thanks man u finally solved my problem, i'll private message u if any more assisstance is needed</p></blockquote><p>Sounds like a plan.  See you in game soon!!</p>