Connection Issue: Login unstable [Archive] - EQ2 Forum Archive @ EQ2Wire

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Seumas001

09-20-2011, 02:02 AM

I am truely at a loss at this point.. Just came back to Everquest 2 after a couple of years and am unable to maintain a connection to the server. I stay on about 3 min and then lose connection.I've run traceroute a couple of times to see what my pings are and this was one of the worse and even this one isn't bad.. there is a 223 spike but most times its below the 50s.I opened up the correct ports on my router.. opened my firewall to Launchpad and the .exe... run the launchpad as an Admin...Again... what in the bleep is the issue?racing route to lvseq2-02-01.everquest2.com [69.174.200.20]over a maximum of 30 hops: 1 3 ms 5 ms 3 ms 192.168.1.1 2 8 ms 8 ms 10 ms xx-xx-x-1x.xxt.wa.frontiernet.net [xxxxxxx] 3 9 ms 8 ms 10 ms G14-0-2-123.STTLWA-LCR-01.ncnetwork.net [184.19.242.36] 4 12 ms 9 ms 9 ms 50.34.2.1 5 10 ms 11 ms 12 ms ae3---0.cor02.sttl.wa.frontiernet.net [74.40.1.101] 6 9 ms 10 ms 10 ms ae1---0.cbr01.sttl.wa.frontiernet.net [74.40.5.126] 7 10 ms 11 ms 10 ms paix.10ge.sea.bboi.net [198.32.134.37] 8 34 ms 33 ms 34 ms sjc-ten1-1-sea-ten2-1.bboi.net [66.186.192.201] 9 54 ms 52 ms 53 ms lv-ten1-2-sj-ten1-3.bboi.net [66.186.192.197] 10 54 ms 52 ms 55 ms switch-vegas-bboi.bboi.net [66.186.192.46] 11 223 ms 218 ms 206 ms te2-5.las-core2-1.switchnap.com [66.209.64.49] 12 53 ms 51 ms 53 ms te2-6.las-agg7s1-1.switchnap.com [66.209.64.34] 13 52 ms 54 ms 57 ms demarc1.soe.switchnap.com [216.115.64.74] 14 56 ms 52 ms 52 ms vl3104.lvssw-2.sonyonline.net [64.37.168.26] 15 51 ms 52 ms 53 ms lvseq2-02-01.everquest2.com [69.174.200.20]Trace complete.Tracing route to lvseq2-02-01.everquest2.com [69.174.200.20]over a maximum of 30 hops: 0 JamesM-PC.ftrdhcpuser.net [192.168.1.2] 1 192.168.1.1 2 50-47-0-1.evrt.wa.frontiernet.net [50.47.0.1] 3 G14-0-2-123.STTLWA-LCR-01.ncnetwork.net [184.19.242.36] 4 50.34.2.1 5 ae3---0.cor02.sttl.wa.frontiernet.net [74.40.1.101] 6 ae1---0.cbr01.sttl.wa.frontiernet.net [74.40.5.126] 7 paix.10ge.sea.bboi.net [198.32.134.37] 8 sjc-ten1-1-sea-ten2-1.bboi.net [66.186.192.201] 9 lv-ten1-2-sj-ten1-3.bboi.net [66.186.192.197] 10 switch-vegas-bboi.bboi.net [66.186.192.46] 11 te2-5.las-core2-1.switchnap.com [66.209.64.49] 12 te2-6.las-agg7s1-1.switchnap.com [66.209.64.34] 13 demarc1.soe.switchnap.com [216.115.64.74] 14 vl3104.lvssw-2.sonyonline.net [64.37.168.26]

TSR-JoshuaM

09-20-2011, 11:19 AM

Are you using a wireless connection? What brand/model of router do you have? Does the behavior exist hard wired directly to your modem (bypassing any router)?

Seumas001

09-20-2011, 01:27 PM

Hard wired.I've got Frontier's service and will check to see what Modem/Router it is. Its a modem/wireless router all in one. I get 25Mps down and 19Mps up.Had some stablity last night but over a 30 min peroid was dropped 4 times.

TSR-JoshuaM

09-20-2011, 01:30 PM

<cite>Seumas001 wrote:</cite><blockquote>Hard wired.I've got Frontier's service and will check to see what Modem/Router it is. Its a modem/wireless router all in one. I get 25Mps down and 19Mps up.Had some stablity last night but over a 30 min peroid was dropped 4 times.</blockquote>Make sure you give it a good test without the router between your PC and modem as well.

Seumas001

09-20-2011, 01:39 PM

Won't work that way.. as I said its a DSL modem and router in one."Actiontec GT724WGR is a full-featured wireless ADSL router modem designed to integrate a DSL modem, router, and wireless networking in one"

TSR-JoshuaM

09-20-2011, 01:42 PM

<cite>Seumas001 wrote:</cite><blockquote>Won't work that way.. as I said its a DSL modem and router in one."Actiontec GT724WGR is a full-featured wireless ADSL router modem designed to integrate a DSL modem, router, and wireless networking in one"</blockquote>Ok gotcha, missed that line <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" /> As an aside, while I have not tested that specific model, we have seen a great deal of issues with the DSL all-in-ones such as the netgear offerings like cdg24g.

Seumas001

09-20-2011, 02:00 PM

Yeh.. understand. I've never been a big fan of 'All in ones' either. If sometime is wrong with either side (modem or router) your completely out of luck.May try and redo the port forwarding tonight to see if I got the settings correct, just drives me nuts when I can't figure out something this simple...-- it connects to server-- no lag to start with-- lag begins to happen over the first 1 min-- noticable pack-loss over the next min-- Disconnected from server -- 'Trying log-in server #2'..'Trying log-in server #3'...'Trying log-in server #4'...'Trying log-in server #5'.

TSR-JoshuaM

09-20-2011, 04:21 PM

Which operating system are you using and do you have the latest service pack? I do recommend opening a support ticket to attach your full dxdiag/msinfo files as well so that i can review anything that may be interfering.