Random PC freezes- hard reboot [Archive] - EQ2 Forum Archive @ EQ2Wire

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CBLuden

09-18-2011, 02:31 AM

Okay so, I have played this game right after Rise of Kunark released (on this rig), and left when "The Shadow Odyssey" release. I have come back, been playing for a week or so. And Starting yesterday the game along with my computer decides to freeze up at random points. Ive been in a dungeon running about 80FPS smoothly, with temps not going over 60' and my computer freezes. And it only freezes when I play this game. I also play a variety of other graphic intensive games and have 0 problems. It first froze in the Sanctum of the Scaleborn. Was running very high FPS, again (low temps) , everything was going smoothly and BAM, froze. So I have to do a hard reboot and relog. After 10 minutes , it does it again. So then I crank down my graphics and have never returned to Sanctum of the Scaleborn. However, a few hours later I join a group in an instance. I cant quite recall which instance it was. I know it was in Sinking Sands, and you have to touch a lamp to get into it. Anyways, the instance im reffering to isnt very graphic intensive. So I have high FPS in there. And yet, still a full freeze.I am not sure what is wrong, and I recently read <a rel="nofollow" href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=505135" target="_blank">http://forums.station.sony.com/eq2/...topic_id=505135</a> with out too many answers.NOTE* I am using the streaming client.Here is my DxDiag :

CBLuden

09-18-2011, 02:31 AM

------------------System Information------------------Time of this report: 9/18/2011, 00:14:27 Machine name: DAVID-PC Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_gdr.100218-0019) Language: English (Regional Setting: English)System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 06/11/10 14:15:37 Ver: 08.00.14 Processor: Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz (2 CPUs), ~3.2GHz Memory: 3582MB RAM Page File: 1522MB used, 5811MB available Windows Dir: C:Windows DirectX Version: DirectX 10DX Setup Parameters: Not found DxDiag Version: 6.00.6000.16386 32bit Unicode------------DxDiag Notes------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: ATI Radeon HD 5700 Series Manufacturer: ATI Technologies Inc. Chip type: ATI display adapter (0x68B<img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" /> DAC type: Internal DAC(400MHz) Device Key: EnumPCIVEN_1002&DEV_68B8&SUBSYS_29901682&REV_00 Display Memory: 2550 MB Dedicated Memory: 1014 MB Shared Memory: 1535 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor: Generic PnP Monitor Driver Name: aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dl l,atidxx32.dll,atiumdva.cap Driver Version: 8.17.0010.1070 (English) DDI Version: 9ExDriver Attributes: Final Retail Driver Date/Size: 3/8/2011 23:56:54, 679424 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71EE2-2BF8-11CF-1C71-9A09BEC2C535} Vendor ID: 0x1002 Device ID: 0x68B8 SubSys ID: 0x29901682 Revision ID: 0x0000 Revision ID: 0x0000 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled-------------Sound Devices------------- Description: Speakers (Logitech G35 Headset) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: USBVID_046D&PID_0A15&REV_0303&MI_00 Manufacturer ID: 65535 Product ID: 65535 Type: WDM Driver Name: USBAUDIO.sys Driver Version: 6.00.6000.16386 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 11/2/2006 03:55:04, 71552 bytes Other Files: Driver Provider: Logitech, Inc. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: Digital Output Device (HDMI) (2- High Definition Audio Device) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: HdAudio.sys Driver Version: 6.00.5840.16387 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 11/2/2006 02:36:49, 235520 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: Realtek Digital Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0887&SUBSYS_1043840B&REV_1002 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHDA.sys Driver Version: 6.00.0001.6093 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 4/20/2010 03:44:52, 3078624 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No---------------------Sound Capture Devices--------------------- Description: Microphone (Logitech G35 Headset) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: USBAUDIO.sys Driver Version: 6.00.6000.16386 (English) Driver Attributes: Final Retail Date and Size: 11/2/2006 03:55:04, 71552 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF-------------------DirectInput Devices------------------- Device Name: Mouse Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Logitech G35 Headset Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0x0A15 FF Driver: n/a Device Name: Razer Tarantula Keyboard Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x1532, 0x0102 FF Driver: n/a Device Name: Razer Tarantula Keyboard Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x1532, 0x0102 FF Driver: n/a Device Name: Wacom Virtual Hid Driver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x056A, 0x1001 FF Driver: n/a Device Name: Wacom Virtual Hid Driver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x056A, 0x1001 FF Driver: n/a Device Name: Wacom Virtual Hid Driver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x056A, 0x1001 FF Driver: n/aPoll w/ Interrupt: No-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x8086, 0x27CB| Matching Device ID: usbroot_hub| Service: usbhub| Driver: usbhub.sys, 11/2/2006 03:55:21, 191488 bytes| Driver: usbd.sys, 11/2/2006 03:55:00, 5888 bytes----------------Gameport Devices----------------------------PS/2 Devices------------+ Standard PS/2 Keyboard| Matching Device ID: *pnp0303| Service: i8042prt| + HID Keyboard Device| Vendor/Product ID: 0x1532, 0x0015| Matching Device ID: hid_device_system_keyboard| Service: kbdhid| Driver: kbdhid.sys, 3/19/2011 13:21:44, 15872 bytes| Driver: kbdclass.sys, 3/19/2011 13:21:44, 35384 bytes| + HID Keyboard Device| Vendor/Product ID: 0x1532, 0x0102| Matching Device ID: hid_device_system_keyboard| Service: kbdhid| Driver: kbdhid.sys, 3/19/2011 13:21:44, 15872 bytes| Driver: kbdclass.sys, 3/19/2011 13:21:44, 35384 bytes| + Terminal Server Keyboard Driver| Matching Device ID: rootrdp_kbd| Upper Filters: kbdclass| Service: TermDD| Driver: i8042prt.sys, 3/19/2011 13:21:44, 54784 bytes| Driver: kbdclass.sys, 3/19/2011 13:21:44, 35384 bytes| + HID-compliant mouse| Vendor/Product ID: 0x1532, 0x0015| Matching Device ID: hid_device_system_mouse| Service: mouhid| Driver: mouhid.sys, 3/19/2011 13:21:44, 15872 bytes| Driver: mouclass.sys, 3/19/2011 13:21:45, 34360 bytes| + Wacom Mouse| Matching Device ID: hidwacomvirtualhid&col03| Upper Filters: wacommousefilter| Service: mouhid| Driver: wacommousefilter.sys, 10/5/2010 13:26:02, 11312 bytes| Driver: mouhid.sys, 3/19/2011 13:21:44, 15872 bytes| Driver: mouclass.sys, 3/19/2011 13:21:45, 34360 bytes| + Terminal Server Mouse Driver| Matching Device ID: rootrdp_mou| Upper Filters: mouclass| Service: TermDD| Driver: termdd.sys, 11/2/2006 04:50:28, 50792 bytes| Driver: sermouse.sys, 3/19/2011 13:21:45, 19968 bytes| Driver: mouclass.sys, 3/19/2011 13:21:45, 34360 bytes

CBLuden

09-18-2011, 02:33 AM

------------------------Disk & DVD/CD-ROM Drives------------------------ Drive: C: Free Space: 248.7 GBTotal Space: 476.9 GBFile System: NTFS Model: WDC WD5000AAKS-00A7B0 ATA Device Drive: D: Model: HP DVD Writer 1260t ATA Device Driver: c:windowssystem32driverscdrom.sys, 6.00.6000.16386 (English), 11/2/2006 03:51:44, 67072 bytes--------------System Devices-------------- Name: Intel(R) 4 Series Chipset PCI Express Root Port - 2E31Device ID: PCIVEN_8086&DEV_2E31&SUBSYS_836D1043&REV_033&11583659&0&08 Driver: C:Windowssystem32DRIVERSpci.sys, 6.00.6000.16386 (English), 11/2/2006 04:50:57, 140392 bytes Name: Intel(R) 4 Series Chipset Processor to I/O Controller - 2E30Device ID: PCIVEN_8086&DEV_2E30&SUBSYS_836D1043&REV_033&11583659&0&00 Driver: n/a Name: Intel(R) ICH7 Family Ultra ATA Storage Controllers - 27DFDevice ID: PCIVEN_8086&DEV_27DF&SUBSYS_81791043&REV_013&11583659&0&F9 Driver: C:Windowssystem32DRIVERSintelide.sys, 6.00.6000.16386 (English), 11/2/2006 04:49:24, 14952 bytes Driver: C:Windowssystem32DRIVERSpciidex.sys, 6.00.6000.16386 (English), 11/2/2006 04:50:18, 42600 bytes Driver: C:Windowssystem32DRIVERSatapi.sys, 6.00.6000.16386 (English), 11/2/2006 04:49:36, 19048 bytes Driver: C:Windowssystem32DRIVERSataport.sys, 6.00.6000.16386 (English), 11/2/2006 04:50:41, 107112 bytes Name: High Definition Audio ControllerDevice ID: PCIVEN_8086&DEV_27D8&SUBSYS_840B1043&REV_013&11583659&0&D8 Driver: C:Windowssystem32DRIVERShdaudbus.sys, 6.00.5750.0000 (English), 11/2/2006 02:36:49, 53248 bytes Name: Intel(R) N10/ICH7 Family PCI Express Root Port - 27D2Device ID: PCIVEN_8086&DEV_27D2&SUBSYS_81791043&REV_013&11583659&0&E1 Driver: C:Windowssystem32DRIVERSpci.sys, 6.00.6000.16386 (English), 11/2/2006 04:50:57, 140392 bytes Name: Intel(R) N10/ICH7 Family PCI Express Root Port - 27D0Device ID: PCIVEN_8086&DEV_27D0&SUBSYS_81791043&REV_013&11583659&0&E0 Driver: C:Windowssystem32DRIVERSpci.sys, 6.00.6000.16386 (English), 11/2/2006 04:50:57, 140392 bytes Name: Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CCDevice ID: PCIVEN_8086&DEV_27CC&SUBSYS_81791043&REV_013&11583659&0&EF Driver: C:Windowssystem32driversusbehci.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:04, 38400 bytes Driver: C:Windowssystem32driversusbport.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:11, 223744 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:21, 191488 bytes Driver: C:Windowssystem32hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 04:46:05, 8704 bytes Name: Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CBDevice ID: PCIVEN_8086&DEV_27CB&SUBSYS_81791043&REV_013&11583659&0&EB Driver: C:Windowssystem32driversusbuhci.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:05, 22528 bytes Driver: C:Windowssystem32driversusbport.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:11, 223744 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:21, 191488 bytes Name: Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CADevice ID: PCIVEN_8086&DEV_27CA&SUBSYS_81791043&REV_013&11583659&0&EA Driver: C:Windowssystem32driversusbuhci.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:05, 22528 bytes Driver: C:Windowssystem32driversusbport.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:11, 223744 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:21, 191488 bytes Name: Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C9Device ID: PCIVEN_8086&DEV_27C9&SUBSYS_81791043&REV_013&11583659&0&E9 Driver: C:Windowssystem32driversusbuhci.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:05, 22528 bytes Driver: C:Windowssystem32driversusbport.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:11, 223744 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:21, 191488 bytes Name: Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C8Device ID: PCIVEN_8086&DEV_27C8&SUBSYS_81791043&REV_013&11583659&0&E8 Driver: C:Windowssystem32driversusbuhci.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:05, 22528 bytes Driver: C:Windowssystem32driversusbport.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:11, 223744 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:21, 191488 bytes Name: Intel(R) N10/ICH7 Family Serial ATA Storage Controller - 27C0Device ID: PCIVEN_8086&DEV_27C0&SUBSYS_81791043&REV_013&11583659&0&FA Driver: C:Windowssystem32DRIVERSintelide.sys, 6.00.6000.16386 (English), 11/2/2006 04:49:24, 14952 bytes Driver: C:Windowssystem32DRIVERSpciidex.sys, 6.00.6000.16386 (English), 11/2/2006 04:50:18, 42600 bytes Driver: C:Windowssystem32DRIVERSatapi.sys, 6.00.6000.16386 (English), 11/2/2006 04:49:36, 19048 bytes Driver: C:Windowssystem32DRIVERSataport.sys, 6.00.6000.16386 (English), 11/2/2006 04:50:41, 107112 bytes Name: Intel(R) ICH7 Family LPC Interface Controller - 27B8Device ID: PCIVEN_8086&DEV_27B8&SUBSYS_81791043&REV_013&11583659&0&F8 Driver: C:Windowssystem32DRIVERSmsisadrv.sys, 6.00.6000.16386 (English), 11/2/2006 04:49:20, 13928 bytes Name: Intel(R) 82801 PCI Bridge - 244EDevice ID: PCIVEN_8086&DEV_244E&SUBSYS_81791043&REV_E13&11583659&0&F0 Driver: C:Windowssystem32DRIVERSpci.sys, 6.00.6000.16386 (English), 11/2/2006 04:50:57, 140392 bytes Name: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet ControllerDevice ID: PCIVEN_1969&DEV_1026&SUBSYS_83041043&REV_B04&3AA6353D&0&00E1 Driver: C:Windowssystem32DRIVERSL1E60x86.sys, 1.00.0000.0045 (English), 8/5/2009 01:18:22, 48640 bytes Name: High Definition Audio ControllerDevice ID: PCIVEN_1002&DEV_AA58&SUBSYS_AA581682&REV_004&323AECB5&0&0108 Driver: C:Windowssystem32DRIVERShdaudbus.sys, 6.00.5750.0000 (English), 11/2/2006 02:36:49, 53248 bytes

CBLuden

09-18-2011, 02:34 AM

Name: Intel(R) N10/ICH7 Family PCI Express Root Port - 27D2Device ID: PCIVEN_8086&DEV_27D2&SUBSYS_81791043&REV_013&11583659&0&E1 Driver: C:Windowssystem32DRIVERSpci.sys, 6.00.6000.16386 (English), 11/2/2006 04:50:57, 140392 bytes Name: Intel(R) N10/ICH7 Family PCI Express Root Port - 27D0Device ID: PCIVEN_8086&DEV_27D0&SUBSYS_81791043&REV_013&11583659&0&E0 Driver: C:Windowssystem32DRIVERSpci.sys, 6.00.6000.16386 (English), 11/2/2006 04:50:57, 140392 bytes Name: Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CCDevice ID: PCIVEN_8086&DEV_27CC&SUBSYS_81791043&REV_013&11583659&0&EF Driver: C:Windowssystem32driversusbehci.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:04, 38400 bytes Driver: C:Windowssystem32driversusbport.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:11, 223744 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:21, 191488 bytes Driver: C:Windowssystem32hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 04:46:05, 8704 bytes Name: Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CBDevice ID: PCIVEN_8086&DEV_27CB&SUBSYS_81791043&REV_013&11583659&0&EB Driver: C:Windowssystem32driversusbuhci.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:05, 22528 bytes Driver: C:Windowssystem32driversusbport.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:11, 223744 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:21, 191488 bytes Name: Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CADevice ID: PCIVEN_8086&DEV_27CA&SUBSYS_81791043&REV_013&11583659&0&EA Driver: C:Windowssystem32driversusbuhci.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:05, 22528 bytes Driver: C:Windowssystem32driversusbport.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:11, 223744 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:21, 191488 bytes Name: Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C9Device ID: PCIVEN_8086&DEV_27C9&SUBSYS_81791043&REV_013&11583659&0&E9 Driver: C:Windowssystem32driversusbuhci.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:05, 22528 bytes Driver: C:Windowssystem32driversusbport.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:11, 223744 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:21, 191488 bytes Name: Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C8Device ID: PCIVEN_8086&DEV_27C8&SUBSYS_81791043&REV_013&11583659&0&E8 Driver: C:Windowssystem32driversusbuhci.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:05, 22528 bytes Driver: C:Windowssystem32driversusbport.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:11, 223744 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.00.6000.16386 (English), 11/2/2006 03:55:21, 191488 bytes Name: Intel(R) N10/ICH7 Family Serial ATA Storage Controller - 27C0Device ID: PCIVEN_8086&DEV_27C0&SUBSYS_81791043&REV_013&11583659&0&FA Driver: C:Windowssystem32DRIVERSintelide.sys, 6.00.6000.16386 (English), 11/2/2006 04:49:24, 14952 bytes Driver: C:Windowssystem32DRIVERSpciidex.sys, 6.00.6000.16386 (English), 11/2/2006 04:50:18, 42600 bytes Driver: C:Windowssystem32DRIVERSatapi.sys, 6.00.6000.16386 (English), 11/2/2006 04:49:36, 19048 bytes Driver: C:Windowssystem32DRIVERSataport.sys, 6.00.6000.16386 (English), 11/2/2006 04:50:41, 107112 bytes Name: Intel(R) ICH7 Family LPC Interface Controller - 27B8Device ID: PCIVEN_8086&DEV_27B8&SUBSYS_81791043&REV_013&11583659&0&F8 Driver: C:Windowssystem32DRIVERSmsisadrv.sys, 6.00.6000.16386 (English), 11/2/2006 04:49:20, 13928 bytes Name: Intel(R) 82801 PCI Bridge - 244EDevice ID: PCIVEN_8086&DEV_244E&SUBSYS_81791043&REV_E13&11583659&0&F0 Driver: C:Windowssystem32DRIVERSpci.sys, 6.00.6000.16386 (English), 11/2/2006 04:50:57, 140392 bytes Name: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet ControllerDevice ID: PCIVEN_1969&DEV_1026&SUBSYS_83041043&REV_B04&3AA6353D&0&00E1 Driver: C:Windowssystem32DRIVERSL1E60x86.sys, 1.00.0000.0045 (English), 8/5/2009 01:18:22, 48640 bytes Name: High Definition Audio ControllerDevice ID: PCIVEN_1002&DEV_AA58&SUBSYS_AA581682&REV_004&323AECB5&0&0108 Driver: C:Windowssystem32DRIVERShdaudbus.sys, 6.00.5750.0000 (English), 11/2/2006 02:36:49, 53248 bytes Name: ATI Radeon HD 5700 SeriesDevice ID: PCIVEN_1002&DEV_68B8&SUBSYS_29901682&REV_004&323AECB5&0&0008 Driver: C:Windowssystem32DRIVERSatikmdag.sys, 8.01.0001.1134 (English), 3/9/2011 04:21:34, 7723008 bytes Driver: C:Windowssystem32DRIVERSati2erec.dll, 1.00.0000.0019 (English), 3/8/2011 23:16:14, 53248 bytes Driver: C:Windowssystem32DRIVERSatikmpag.sys, 8.14.0001.6195 (English), 3/8/2011 23:17:24, 239616 bytes Driver: C:Windowssystem32atiumdag.dll, 7.14.0010.0817 (English), 3/8/2011 23:30:30, 4294656 bytes Driver: C:Windowssystem32atiumdva.dll, 8.14.0010.0299 (English), 3/8/2011 22:34:12, 3471872 bytes Driver: C:Windowssystem32atitmmxx.dll, 6.14.0011.0023 (English), 3/8/2011 23:51:56, 159744 bytes Driver: C:Windowssystem32atiicdxx.dat, 2/1/2011 17:01:14, 227586 bytes Driver: C:Windowssystem32amdpcom32.dll, 8.14.0010.0023 (English), 3/8/2011 22:18:52, 52736 bytes Driver: C:Windowssystem32atimpc32.dll, 8.14.0010.0023 (English), 3/8/2011 22:18:52, 52736 bytes Driver: C:Windowssystem32atiadlxx.dll, 6.14.0010.1054 (English), 3/8/2011 23:18:08, 258048 bytes Driver: C:Windowssystem32atiumdva.cap, 3/8/2011 22:33:44, 790592 bytes Driver: C:Windowssystem32atimuixx.dll, 6.14.0010.1002 (English), 3/8/2011 23:51:28, 15872 bytes Driver: C:Windowssystem32atiapfxx.exe, 6.14.0010.1001 (English), 3/8/2011 23:57:04, 143360 bytes Driver: C:Windowssystem32atiapfxx.blb, 3/8/2011 23:57:08, 152384 bytes Driver: C:Windowssystem32atiumdmv.dll, 7.14.0010.0184 (English), 3/8/2011 22:42:06, 1912832 bytes Driver: C:Windowssystem32atiesrxx.exe, 6.14.0011.1088 (English), 3/8/2011 23:52:54, 176128 bytes Driver: C:Windowssystem32atieclxx.exe, 6.14.0011.1088 (English), 3/8/2011 23:53:18, 393216 bytes Driver: C:Windowssystem32atipdlxx.dll, 6.14.0010.2563 (English), 3/8/2011 23:51:42, 356352 bytes Driver: C:Windowssystem32Oemdspif.dll, 6.15.0006.0006 (English), 3/8/2011 23:51:34, 278528 bytes Driver: C:Windowssystem32ati2edxx.dll, 6.14.0010.2514 (English), 3/8/2011 23:51:22, 43520 bytes Driver: C:Windowssystem32ATIDEMGX.dll, 2.00.4084.43012 (English), 3/8/2011 23:53:44, 462848 bytes Driver: C:Windowssystem32atioglxx.dll, 6.14.0010.10600 (English), 3/9/2011 00:19:22, 17397248 bytes Driver: C:Windowssystem32aticaldd.dll, 6.14.0010.1332 (English), 3/8/2011 23:32:32, 5618688 bytes Driver: C:Windowssystem32aticalrt.dll, 6.14.0010.1332 (English), 3/8/2011 23:34:34, 46080 bytes Driver: C:Windowssystem32aticalcl.dll, 6.14.0010.1332 (English), 3/8/2011 23:34:22, 44032 bytes Driver: C:Windowssystem32atipblag.dat, 1/12/2011 22:03:18, 3155 bytes Driver: C:Windowssystem32atiu9pag.dll, 8.14.0001.6195 (English), 3/8/2011 23:16:48, 28672 bytes Driver: C:Windowssystem32atigktxx.dll, 8.14.0001.6195 (English), 3/8/2011 23:17:48, 32768 bytes Driver: C:Windowssystem32atiglpxx.dll, 8.14.0001.6195 (English), 3/8/2011 23:17:56, 12800 bytes Driver: C:Windowssystem32atitmpxx.dll, 6.14.0011.0021 (English), 3/8/2011 23:16:24, 23040 bytes Driver: C:Windowssystem32atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 17:35:28, 118784 bytes Driver: C:Windowssystem32atidxx32.dll, 8.17.0010.0342 (English), 3/8/2011 23:48:46, 4277760 bytes Driver: C:Windowssystem32atiuxpag.dll, 8.14.0001.6195 (English), 3/8/2011 23:17:00, 31232 bytes Driver: C:Windowsatiogl.xml, 1/14/2011 12:00:54, 30831 bytes Driver: C:Windowssystem32ATIODCLI.exe, 1.00.0000.0001 (English), 6/22/2009 11:34:18, 45056 bytes Driver: C:Windowssystem32ATIODE.exe, 1.00.0000.0001 (English), 8/27/2010 14:32:08, 294912 bytes Driver: C:Windowssystem32aticfx32.dll, 8.17.0010.1070 (English), 3/8/2011 23:56:54, 679424 bytes Driver: C:Windowssystem32coinst.dll, 1.00.0003.0005 (English), 3/8/2011 23:11:04, 52736 bytes Driver: C:Windowssystem32Difxapi.dll, 2.01.0000.0000 (English), 11/2/2006 08:21:54, 319456 bytes------------------DirectShow Filters------------------DirectShow Filters:WMAudio Decoder DMO,0x00800800,1,1,,WMAPro over S/PDIF DMO,0x00600800,1,1,,WMSpeech Decoder DMO,0x00600800,1,1,,MP3 Decoder DMO,0x00600800,1,1,,Mpeg4s Decoder DMO,0x00800001,1,1,,WMV Screen decoder DMO,0x00600800,1,1,,WMVideo Decoder DMO,0x00800001,1,1,,Mpeg43 Decoder DMO,0x00800001,1,1,,Mpeg4 Decoder DMO,0x00800001,1,1,,Full Screen Renderer,0x00200000,1,0,,6.06.6000.16986RealPlayer Video Filter,0x00200000,1,1,rdsf3260.dll,12.00.0001.0647 Multiple File Output,0x00200000,2,2,WMM2FILT.dll,WMT Black Frame Generator,0x00200000,1,1,WMM2FILT.dll,WMT Import Filter,0x00200000,0,1,WMM2FILT.dll,ATI Ticker,0x00200000,0,1,Ticker.ax,DV Muxer,0x00400000,0,0,,6.06.6000.16386Color Space Converter,0x00400001,1,1,,6.06.6000.16986WMT Interlacer,0x00200000,1,1,WMM2FILT.dll,WM ASF Reader,0x00400000,0,0,,11.00.6000.6324Screen Capture 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324Stretch Video,0x00200000,1,1,WMM2FILT.dll,Internal Script Command Renderer,0x00800001,1,0,,6.06.6000.16986MPEG Audio Decoder,0x03680001,1,1,,6.06.6000.16986MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,DV Splitter,0x00600000,1,2,,6.06.6000.16386Video Mixing Renderer 9,0x00200000,1,0,,6.06.6000.16986Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6000.6 324Frame Eater,0x00200000,1,1,WMM2FILT.dll,Allocator Fix,0x00200000,1,1,WMM2FILT.dll,ACM Wrapper,0x00600000,1,1,,6.06.6000.16986Video Renderer,0x00800001,1,0,,6.06.6000.16986MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6000.16386Cap ture ASF Writer,0x00200000,0,0,WMM2FILT.dll,Line 21 Decoder,0x00600000,1,1,,6.06.6000.16386Video Port Manager,0x00600000,2,1,,6.06.6000.16986Video Renderer,0x00400000,1,0,,6.06.6000.16986Bitmap Generate,0x00200000,1,1,WMM2FILT.dll,Proxy Sink,0x00200000,1,0,WMM2FILT.dll,Proxy Source,0x00200000,0,1,WMM2FILT.dll,WM ASF Writer,0x00400000,0,0,,11.00.6000.6324VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6000.1638 6WMT Sample Information Filter,0x00200000,1,1,WMM2FILT.dll,MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,File writer,0x00200000,1,0,,6.06.6000.16386DVD Navigator,0x00200000,0,3,,6.06.6000.16386WMT DV Extract,0x00200000,1,1,WMM2FILT.dll,MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,Overla y Mixer2,0x00200000,1,1,,6.06.6000.16386AVI Draw,0x00600064,9,1,,6.06.6000.16986Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6000.6 324WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6000.16386MP EG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6000 .16386Record Queue,0x00200000,1,1,WMM2FILT.dll,DV Video Decoder,0x00800000,1,1,,6.06.6000.16386RealPlayer Transcode Filter,0x00600000,0,0,rdsf3260.dll,12.00.0001.0647 SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6000.1 6386Null Renderer,0x00200000,1,0,qedit.dll,6.06.6000.16386W MT Log Filter,0x00200000,1,1,WMM2FILT.dll,MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6000.16386 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6000.632 4WMT Virtual Renderer,0x00200000,1,0,WMM2FILT.dll,StreamBufferS ource,0x00200000,0,0,sbe.dll,6.06.6000.16386Smart Tee,0x00200000,1,2,,6.06.6000.16386Overlay Mixer,0x00200000,0,0,,6.06.6000.16386RealPlayer Audio Filter,0x00200000,1,1,rdsf3260.dll,12.00.0001.0647 AVI Decompressor,0x00600000,1,1,,6.06.6000.16986WMT MuxDeMux Filter,0x00200000,0,0,WMM2FILT.dll,NetBridge,0x002 00000,2,0,netbridge.dll,6.01.6000.16386AVI/WAV File Source,0x00400000,0,2,,6.06.6000.16986WMT Volume,0x00200000,1,1,WMM2FILT.dll,Wave Parser,0x00400000,1,1,,6.06.6000.16986MIDI Parser,0x00400000,1,1,,6.06.6000.16986Multi-file Parser,0x00400000,1,1,,6.06.6000.16986File stream renderer,0x00400000,1,1,,6.06.6000.16986WMT VIH2 Fix,0x00200000,1,1,WMM2FILT.dll,Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.5840. 6324AVI Mux,0x00200000,1,0,,6.06.6000.16386Line 21 Decoder 2,0x00600002,1,1,,6.06.6000.16986File Source (Async.),0x00400000,0,1,,6.06.6000.16986File Source (URL),0x00400000,0,1,,6.06.6000.16986Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.6000.163 86AudioRecorder WAV Dest,0x00200000,0,0,,6.00.6000.16386AudioRecorder Wave Form,0x00200000,0,0,,6.00.6000.16386SoundRecorder Null Renderer,0x00200000,0,0,,6.00.6000.16386Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6000.16386WMT Switch Filter,0x00200000,1,1,WMM2FILT.dll,Enhanced Video Renderer,0x00200000,1,0,evr.dll,5.00.0001.0001Unco mpressed Domain Shot Detection Filter,0x00200000,1,1,WMM2FILT.dll,BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6000.16386M PEG Video Decoder,0x40000001,1,1,,6.06.6000.16986WDM Streaming Tee/Splitter Devices:Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6000.16386WDM Streaming Data Transforms:Microsoft Kernel DRM Audio Descrambler,0x00200000,1,1,,6.00.6000.16386Video Compressors:WMVideo8 Encoder 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Synth,0x00200000,1,0,,6.06.6000.16986WDM Streaming Capture Devices:Realtek HD Audio Front Mic input,0x00200000,1,1,,6.00.6000.16386Realtek HD Audio Line input,0x00200000,1,1,,6.00.6000.16386Realtek HD Audio Mic input,0x00200000,1,1,,6.00.6000.16386Realtek HD Audio Stereo input,0x00200000,1,1,,6.00.6000.16386USB Audio Device,0x00200000,2,2,,6.00.6000.16386WDM Streaming Rendering Devices:HD Audio HDMI out,0x00200000,1,1,,6.00.6000.16386Realtek HD Audio output,0x00200000,1,1,,6.00.6000.16386Realtek HDA SPDIF Out,0x00200000,1,1,,6.00.6000.16386USB Audio Device,0x00200000,2,2,,6.00.6000.16386BDA Network Providers:Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386 Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386 Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386 Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386 Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6000.16386Mul ti-Instance Capable VBI Codecs:VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6000.16386BD A Transport Information Renderers:BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6000.16386M PEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6000.16386 BDA CP/CA Filters:Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6000.16386Encry pt/Tag,0x00200000,0,0,EncDec.dll,6.06.6000.16386XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6000.16386WDM Streaming Communication Transforms:Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6000.16386Audio Renderers:Speakers (Logitech G35 Headset),0x00200000,1,0,,6.06.6000.16986Default DirectSound Device,0x00800000,1,0,,6.06.6000.16986Default WaveOut Device,0x00200000,1,0,,6.06.6000.16986Digital Output Device (HDMI) (2,0x00200000,1,0,,6.06.6000.16986DirectSound: Digital Output Device (HDMI) (2- High Definition Audio Device),0x00200000,1,0,,6.06.6000.16986DirectSound : Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,,6.06.6000.16986DirectSound: Speakers (Logitech G35 Headset),0x00200000,1,0,,6.06.6000.16986Realtek Digital Output (Realtek,0x00200000,1,0,,6.06.6000.16986

wullailhuit

09-18-2011, 04:27 AM

Quick question , were you monitoring the CPU and GPU temperatures ?

CBLuden

09-18-2011, 04:32 AM

CPU : NoGPU : Yes.Currently im updating my GPU drivers and did a reinstall of Direct X.Going to defrag the computer before I go to bed. And see what happens.

TSR-JoshuaM

09-19-2011, 12:57 PM

Please open a support ticket and include your DXDIAG/MSINFO files as described in my signature links.

wullailhuit

09-19-2011, 02:23 PM

<cite>CBLuden wrote:</cite><blockquote>CPU : NoGPU : Yes.Currently im updating my GPU drivers and did a reinstall of Direct X.Going to defrag the computer before I go to bed. And see what happens.</blockquote>Just a thought , the game is fairly heavy handed with CPUs , more than GPU's , might be worth checking CPU temps as well.

TSR-JoshuaM

09-19-2011, 03:19 PM

I do agree that the CPU should absolutely be monitored as well.

Namiren

09-25-2011, 04:06 PM

I've been having a similar problem in EQ2 lately myself. My video driver will randomly crash and freeze my screen, sometimes it corrects itself after a moment, other times I have to reboot. My GPU/CPU temps are normal but the odd thing is this freeze only happens in EQ2 and only when I'm grouped in an instance. The number of people in the group doesn't seem to play a part in it, its happened with a duo and I've tested several other online games with no incidents. I've played for hours alone and grouped outside of instances without a single issue but the freeze will happen repeatedly as soon as I enter an instance. Anyone know if, perhaps, a setting in the video options might be the culprit?

TSR-JoshuaM

09-26-2011, 12:53 PM

<cite>Namiren wrote:</cite><blockquote>I've been having a similar problem in EQ2 lately myself. My video driver will randomly crash and freeze my screen, sometimes it corrects itself after a moment, other times I have to reboot. My GPU/CPU temps are normal but the odd thing is this freeze only happens in EQ2 and only when I'm grouped in an instance. The number of people in the group doesn't seem to play a part in it, its happened with a duo and I've tested several other online games with no incidents. I've played for hours alone and grouped outside of instances without a single issue but the freeze will happen repeatedly as soon as I enter an instance. Anyone know if, perhaps, a setting in the video options might be the culprit?</blockquote>What CPU/GPU temps do you get specifically as you approach the issue? "Normal" means so many different things depending on who you ask.

Namiren

09-28-2011, 01:58 AM

38 degrees celcius on my CPU and 75-80 celcius for my GPU. They stay roughly around there in 4 of the other games I tested without any issues. It also happens outside of instances but so far it's only happened when I'm in a group. Never when I'm solo.

TSR-JoshuaM

09-28-2011, 11:02 AM

<cite>Namiren wrote:</cite><blockquote>38 degrees celcius on my CPU and 75-80 celcius for my GPU. They stay roughly around there in 4 of the other games I tested without any issues. It also happens outside of instances but so far it's only happened when I'm in a group. Never when I'm solo.</blockquote>75-80 is breaching the red zone and may be responsible for unexpected behavior. I can't say that this is definitively the issue but those temperatures are at a level that should be looked in to. Give it a good cleaning, turn up the duty cycles on the fan, and so on. Once you can get that temperature down and reproduce the issue, we can rule it out.

Namiren

09-30-2011, 11:28 PM

Was out of town for a few days so I couldn't respond earlier. I'll give that a try for a bit and see if it fixes the issue.Thanks!

harleygjc

10-03-2011, 01:29 PM

I'm having a very similar problem and I've noticed that both myself and the op have one thing in common, we're both using a ati 57 series card! I'm using a 5750 and I get a screen freeze/black screen with this card and EQ2 around twice every two months or so! anything else I run I have no problem with, I have to hard reset to get back into windows, card temp for me is around 47/50 it seems to be that the card just doesn't like EQ2!

TSR-JoshuaM

10-03-2011, 01:37 PM

<cite>harleygjc wrote:</cite><blockquote>I'm having a very similar problem and I've noticed that both myself and the op have one thing in common, we're both using a ati 57 series card! I'm using a 5750 and I get a screen freeze/black screen with this card and EQ2 around twice every two months or so! anything else I run I have no problem with, I have to hard reset to get back into windows, card temp for me is around 47/50 it seems to be that the card just doesn't like EQ2!</blockquote>I've seen many of those cards work just fine. 47/50 however, with that card, unless you installed your own after market high end cooler, sound like idle temps, not load temps. We need to see what the temp reaches about the time you run in to the error itself.

harleygjc

10-04-2011, 12:55 PM

Just to let you know, I've just had this problem happen to me again, I had it freeze on sunday and it's done it again just mins ago in it's usual almost predictable way! I get it happen once every two months or so and then a second time with in a 5 or 6 day period after the first time, each time is always the same sort of "effect" I always get a screen drop out and then nothing but vertical lines across the whole screen resulting in a hard reset. I just checked card temps when I rebooted and mine are still low at around 44 so I've no idea why this happens, but next one will be around 2 months from now yet again, my card is a ati 5750 I'm wondering if the card is damaged but I have no problems with running anything other than eq2.

TSR-JoshuaM

10-04-2011, 12:57 PM

<cite>harleygjc wrote:</cite><blockquote>Just to let you know, I've just had this problem happen to me again, I had it freeze on sunday and it's done it again just mins ago in it's usual almost predictable way! I get it happen once every two months or so and then a second time with in a 5 or 6 day period after the first time, each time is always the same sort of "effect" I always get a screen drop out and then nothing but vertical lines across the whole screen resulting in a hard reset. I just checked card temps when I rebooted and mine are still low at around 44 so I've no idea why this happens, but next one will be around 2 months from now yet again, my card is a ati 5750 I'm wondering if the card is damaged but I have no problems with running anything other than eq2.</blockquote>Checking the temps after the reboot would not produce valid results. By then, the load is gone from the card, completely, and it has potentially dropped several dozen degrees by then. Watch the temperature leading up to the issue itself.

harleygjc

10-05-2011, 08:39 AM

I'm failry certain that it's not a overheating issue, at least for me anyway as I had the side of the case off and I was only ingame for literally five mins before this issue happened to me yesterday! so there is no way it could overheat that quick I think, (at least I hope!) going back through my event records I had put eq2 back on my win 7 system early feb 2010 and the first record I have of this screen freeze is not untill april 2011!! daft as it may sound the only thing I can think of offhand that MAY be the cause although I can't see why/how is that for a while I was not using the multi core support, I'm going to turn it off and see if this happens again, I've no idea why that could cause a problem but it was the only difference I can think of, acn you tell me when the multi core support was introduced? it may not be linked but it's the only thing I can think of.

TSR-JoshuaM

10-05-2011, 11:15 AM

<cite>harleygjc wrote:</cite><blockquote>I'm failry certain that it's not a overheating issue, at least for me anyway as I had the side of the case off and I was only ingame for literally five mins before this issue happened to me yesterday! so there is no way it could overheat that quick I think, (at least I hope!) going back through my event records I had put eq2 back on my win 7 system early feb 2010 and the first record I have of this screen freeze is not untill april 2011!! daft as it may sound the only thing I can think of offhand that MAY be the cause although I can't see why/how is that for a while I was not using the multi core support, I'm going to turn it off and see if this happens again, I've no idea why that could cause a problem but it was the only difference I can think of, acn you tell me when the multi core support was introduced? it may not be linked but it's the only thing I can think of.</blockquote>Removing the side of the case doesn't mean it's going to run cooler. In my case, doing that completely kills the air circulation and my temperatures rise. Most modern cases are setup this way with fans on the side panel, low front intake, high rear exhaust circuits.Get those temp readings leading up to the issue, not after.As for multi-core support, this should not cause any issues if you are actually using a multi core processor.

Gaige

10-05-2011, 12:48 PM

<cite>TSR-JoshuaM wrote:</cite><blockquote>75-80 is breaching the red zone and may be responsible for unexpected behavior. I can't say that this is definitively the issue but those temperatures are at a level that should be looked in to. Give it a good cleaning, turn up the duty cycles on the fan, and so on. Once you can get that temperature down and reproduce the issue, we can rule it out.</blockquote>Per ATi the HD 5700 series doesn't start artifacting/throttling until 115c. Usually with modern GPUs anything under 90c is fine, some GPUs like the GTX 480 series commonly saw 85c load temps and my GTX 580s routinely see 75c while playing EQ2.

TSR-JoshuaM

10-05-2011, 01:18 PM

<cite>Gaige wrote:</cite><blockquote><cite>TSR-JoshuaM wrote:</cite><blockquote>75-80 is breaching the red zone and may be responsible for unexpected behavior. I can't say that this is definitively the issue but those temperatures are at a level that should be looked in to. Give it a good cleaning, turn up the duty cycles on the fan, and so on. Once you can get that temperature down and reproduce the issue, we can rule it out.</blockquote>Per ATi the HD 5700 series doesn't start artifacting/throttling until 115c. Usually with modern GPUs anything under 90c is fine, some GPUs like the GTX 480 series commonly saw 85c load temps and my GTX 580s routinely see 75c while playing EQ2.</blockquote>Brand new HD5700 series card out of the box, stress tested with stock cooler, 100% load temp at 74C. Turning down duty cycle of fan to 1% brings that up to 88C and the PC has turned purple then crashed.GTX480 out of the box, stock cooler, same stress test, 100% load temp at 71C. Turning down duty cycle of fan to 1% brings that up to 90C and the PC has crashed, no artifacting however.I don't have a GTX580 to test with.Now, because I hit 90C, and am aware of the thermal spec for these processors, I am confident I didn't damage the hardware. But I did run in to anamolies that caused an MCE that resulted in a PC crash.The point is, there is no set temperature a card will fail, and no two cards will perform identically. The best rule of thumb is to keep those 100% load temps under 75 whenever possible.

Gaige

10-05-2011, 07:42 PM

<cite>TSR-JoshuaM wrote:</cite><blockquote>Brand new HD5700 series card out of the box, stress tested with stock cooler, 100% load temp at 74C. Turning down duty cycle of fan to 1% brings that up to 88C and the PC has turned purple then crashed.GTX480 out of the box, stock cooler, same stress test, 100% load temp at 71C. Turning down duty cycle of fan to 1% brings that up to 90C and the PC has crashed, no artifacting however.I don't have a GTX580 to test with.Now, because I hit 90C, and am aware of the thermal spec for these processors, I am confident I didn't damage the hardware. But I did run in to anamolies that caused an MCE that resulted in a PC crash.The point is, there is no set temperature a card will fail, and no two cards will perform identically. The best rule of thumb is to keep those 100% load temps under 75 whenever possible.</blockquote>I get what you're saying but I just don't think its feasible to keep some cards under 75c load, especially in SLi.

Elskidor

10-05-2011, 09:37 PM

I've been having this same issue for a little while now. It only freezes up while playing eq2, and it has nothing to do with temp in my case. I've tried different sticks of ram, installed alternative graphics cards, called tech support on the people that put together my pc, and even tried switching out monitors for the heck of it. It usually happens randomly once every few hours, but sometimes it can happen back to back right after I log back in. Very frustrating.It never happened before I bought a gaming quality pc, but sadly that pathetic low quality dell may have to be brought out of retirement just to play this old game. Funny how terribly slow and weak my dell is for gaming, but how much more reliable it is than this brandnew gaming pc that is suppose to beable to run just about anything under the sun.

TSR-JoshuaM

10-06-2011, 11:03 AM

<cite>Elskidor wrote:</cite><blockquote>I've been having this same issue for a little while now. It only freezes up while playing eq2, and it has nothing to do with temp in my case. I've tried different sticks of ram, installed alternative graphics cards, called tech support on the people that put together my pc, and even tried switching out monitors for the heck of it. It usually happens randomly once every few hours, but sometimes it can happen back to back right after I log back in. Very frustrating.It never happened before I bought a gaming quality pc, but sadly that pathetic low quality dell may have to be brought out of retirement just to play this old game. Funny how terribly slow and weak my dell is for gaming, but how much more reliable it is than this brandnew gaming pc that is suppose to beable to run just about anything under the sun. </blockquote>Thare are many steps you need to take, even with a new PC, to get it optimized.Make sure all of your drivers are up to date, including WIndows service packs and updates, video and sound card drivers, and so on.You can even try the latest DX9 revision as it will help if you are on a much older one.Please download and run the file linked in the article below. This is a self-extracting executable file that will prompt you to select a folder for extraction. Create a folder on your desktop and direct it to that folder. Once complete, open that folder and run the DXSETUP file to start the actual update itself.[DX9] June 2010 - <a href="http://www.microsoft.com/download/en/details.aspx?id=8109" target="_blank" rel="nofollow">http://www.microsoft.com/download/e...ls.aspx?id=8109</a>

TSR-JoshuaM

10-06-2011, 11:04 AM

<cite>Gaige wrote:</cite><blockquote><cite>TSR-JoshuaM wrote:</cite><blockquote>Brand new HD5700 series card out of the box, stress tested with stock cooler, 100% load temp at 74C. Turning down duty cycle of fan to 1% brings that up to 88C and the PC has turned purple then crashed.GTX480 out of the box, stock cooler, same stress test, 100% load temp at 71C. Turning down duty cycle of fan to 1% brings that up to 90C and the PC has crashed, no artifacting however.I don't have a GTX580 to test with.Now, because I hit 90C, and am aware of the thermal spec for these processors, I am confident I didn't damage the hardware. But I did run in to anamolies that caused an MCE that resulted in a PC crash.The point is, there is no set temperature a card will fail, and no two cards will perform identically. The best rule of thumb is to keep those 100% load temps under 75 whenever possible.</blockquote>I get what you're saying but I just don't think its feasible to keep some cards under 75c load, especially in SLi.</blockquote>It's really just a reference temperature. It's okay if you exceed 75, but when it can be helped you should do your best to keep it under. A great additional tip is to open up your video card driver options and see if you can set the fan duty cycle to 100% while you are playing. That way your video card is always addressing heat as best as it can on its own as opposed to waiting for temperatures to rise before increasing the duty cycle of the fan automatically.

Gaarysal

11-01-2011, 04:22 PM

I am having an extremely similar situation. Game will hard lock at completely random intervals. Random temperatures, random cpu/ram/gpu usages. There is no corelation to the locks. I am using a GTX295. The problem you described where you reboot and it locks again within 10 minutes is the same for me, the only way I can prevent this is by disabling SLI after the crash. Initially I thought SLI was the root of the problem but recently it has been happening with SLI turned off entirely.Like the OP I can play other games on the highest settings for hours with no such locking issues.I have done a fresh install of windows on a brand new hard drive and the problem persists. I have run memory diagnostics, graphics stress tests, cpu stress tests. There is nothing wrong with my hardware as far as these test results go.I first noticed the issue roughly 6-9 months ago and since then it happens nearly every night during a 3-4 hour session.