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View Full Version : Game keeps going, but seems to be in constant lag. Virtually unplayable.


Rhashka
09-01-2011, 10:36 PM
<p>I am having trouble with what at first appears to be lag.  However this doesn't present in the way I have seen before.  The game will keep going and allow you to move around a zone; the problem is that you can't do anything else.</p><p>I can call up the connection tool with F11 and see that I am not losing any packets and ping look good (provided I am reading the graph correctly).  It's worse if I use any of the in-game transportation like griffins or horses because it will appear that nothing is wrong until the mount reaches its destination.  There, my character is stuck sitting on the griffin/horse for several minutes.</p><p>Spells, macros, chat, inventory, and npcs are all unresponsive when this happens.  The only command that seems to work is '/camp'.  But logging back in only resolves the problem for a random period of time.</p><p>What could be causing this and is there something that can be done to correct it.</p>

TSR-JoshuaM
09-02-2011, 03:54 PM
<p>This sounds quite a bit like a connectivity issue and we do have additional tests you can run.  What I recommend from here is opening a support ticket and submitting your MSINFO/DXDIAG files as explained in the link in my signature.  You can give me the incident number once you have opened it as well and I'll look in to it personally.</p>