EQ2 starting up VERY slowly, crashes upon attempting to enter world... [Archive]

Zarajani

09-01-2011, 04:13 AM

Hi there! I'm pretty new to all of this (been around forever just haven't seriously played until recently when I discovered everything I thought was unrefined in the game was redone, and done well) so if this is the wrong place for this and/or it's been answered please just send me a link to the thread or whatever in a PM...Anyway... ever since this latest patch (Aug 30, 2011) my EQ2 is having some very serious problems that never existed before. I'll explain: When I start the game (using the launcher, and it is also the Streaming version...) the program everquest2.exe will start up usually with no problem BUT it will "hang" (not fully freeze because it will, eventually, continue to work) on a black screen for about 45 seconds first, then the loading bar labeled "caching appearances" appears in the bottom right corner but the loading bar wont move past 0% for several minutes (usually about 2-5 minutes the first time I run the game and then about 1-2min everytime after that). Also, once the bar DOES start to move (load) it does so very very slowly for that first, longest, load time.The other error I have *sometimes* comes once it finally gets me into my character select screen and I pick a character and hit the "Play" button... the game will simply fade to black like it should but then it will freeze and the only way to shut it down is to use Task Manager and kill the process directly (if you try to kill the application it will never prompt you with a "program not responding" message and therefore dosen't autokill the process). Again this error dosen't always happen, only sometimes. The first error with the incredably slow game load-up happens every time I run the program however.My system runs an older OS however it's a very solid system and I'm a freak when it comes to keeping anything and everything fully updated and running properly, plus I never had these problems before the Aug 30, 2011 patch/hotfix. Even one day before, the 29th, the game ran completely fine so I'm positive it's not a hardware issue. Perhaps theres some old cache file the game has that is corrupted or ... something that's corrupting the software itself? I've tried everything I can think of and searched the forum for these *particular* problems. Even though some people had similar problems the solutions they were given didn't work for me <img src="/eq2/images/smilies/c30b4198e0907b23b8246bdd52aa1c3c.gif" border="0" /> . If anyone can please help me it'd be greatly appreciated!Thanks for your time and/or response!<img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" />

TSR-JoshuaM

09-02-2011, 04:11 PM

Would you please post your DXDIAG information for me? Just the top 3 sections, system/display/sound devices (as much as will fit in a single response).

Zarajani

09-03-2011, 06:00 PM

Here is my dxdiag report:------------------System Information------------------Time of this report: 9/3/2011, 13:52:55 Machine name: COMPUTER Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090804-1435) Language: English (Regional Setting: English)System Manufacturer: MSI System Model: MS-7380 BIOS: Default System BIOS Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs) Memory: 3072MB RAM Page File: 730MB used, 4230MB available Windows Dir: C:WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found DxDiag Version: 5.03.2600.2180 32bit Unicode------------DxDiag Notes------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests weresuccessful. Sound Tab 1: DirectSound test results: All tests were successful. Sound Tab 2: The file CM108.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (n/a)DirectDraw: 0/4 (retail)DirectInput: 0/5 (n/a)DirectMusic: 0/5 (n/a)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: NVIDIA GeForce GTS 250 Manufacturer: NVIDIA Chip type: GeForce GTS 250 DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_0615&SUBSYS_83321043&REV_A2 Display Memory: 512.0 MB Current Mode: 1680 x 1050 (32 bit) (60Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: nv4_disp.dll Driver Version: 6.14.0012.8026 (English) DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 8/3/2011 04:49:00, 4210816 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: nv4_mini.sys Mini VDD Date: 8/3/2011 04:49:00, 12542592 bytesDevice Identifier: {D7B71E3E-4555-11CF-A96C-3EA303C2CB35} Vendor ID: 0x10DE Device ID: 0x0615 SubSys ID: 0x83321043 Revision ID: 0x00A2 Revision ID: 0x00A2 Video Accel: ModeMPEG2_C ModeMPEG2_D Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: EnabledDDraw Test Result: All tests were successful. D3D7 Test Result: All tests were successful. D3D8 Test Result: All tests were successful. D3D9 Test Result: All tests were successful.-------------Sound Devices------------- Description: Realtek HD Audio output Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627380&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RtkHDAud.sys Driver Version: 5.10.0000.6449 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 8/30/2011 17:28:46, 6435432 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Standard Cap Flags: 0xF5F Min/Max Sample Rate: 8000, 192000Static/Strm HW Mix Bufs: 33, 32 Static/Strm HW 3D Bufs: 33, 32 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: All tests were successful.