New SOE Server Status Page [Archive] - EQ2 Forum Archive @ EQ2Wire

Isulith

08-31-2011, 03:32 PM

We've got some really great news! We now have an official SOE Server Status Page! The page includes server status information for the following games: <ul> <li>EverQuest II Extended</li> <li>EverQuest II</li> <li>EverQuest</li> <li>Star Wars: Galaxies</li> <li>DC Universe Online</li> </ul> Check it out here: <a href="http://www.soe.com/status" target="_blank">http://www.soe.com/status</a>. The information on this page will include up-to-date region, server name, status, and server load information.

SOE-MOD-02

08-31-2011, 04:27 PM

Wow! Very nice!!!!

deadcrickets2

08-31-2011, 04:32 PM

I will point out a caveat to reading these status indicators. A server like Valor can handle a lot lower amount of players than either AB or Freeport. So when you see it reading High it might be comparible to say Medium with AB. So please keep that in mind when attempting to make server comparisons.

DrMod

08-31-2011, 05:06 PM

Ya missed Planetside....

Mellani

08-31-2011, 06:03 PM

Well holy hell, i did not expect this, thanks SOE for a new page, now lets hope they get round to fixing EQ2 Players ^^

Cyliena

08-31-2011, 06:14 PM

Very nice! Better yet when you turn highlighting on. <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />A couple of comments:1. Why is the Beta server listed on there? <img src="/eq2/images/smilies/97ada74b88049a6d50a6ed40898a03d7.gif" border="0" />2. How about a legend for the status icons? I get it but it's possible not everyone will.3. Refreshing with highlighting on drops the highlighting on the game you refreshed.4. How about a link to upcoming downtimes for the games? The EQ2 Network Status page has that, though it being collapsed always made it not noticed by many.

Eshaac

08-31-2011, 07:44 PM

Very nice indeed...Eshaac

Hellcatt

08-31-2011, 07:46 PM

How about population numbers?

Anestacia

08-31-2011, 11:27 PM

<cite>Cavatina@Splitpaw wrote:</cite><blockquote>Ya missed Planetside....</blockquote>Here, I will help;Low.

Rijacki

08-31-2011, 11:36 PM

I love being able to move the games around to float EQ2 up to the top of the page <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

Aliscious

09-01-2011, 12:08 AM

Neat. But I don't get what "highlight" is supposed to do.

Cyliena

09-01-2011, 12:15 AM

<cite>Aliscious wrote:</cite><blockquote>Neat. But I don't get what "highlight" is supposed to do.</blockquote>Changes the background color to denote up or down status, but the color is very pale so if you're color blind you might not be able to see it.

Dragoneyes

09-01-2011, 07:29 AM

What about Vanguard ?

SisterTheresa

09-01-2011, 02:13 PM

Eh no way to move your particular server to the top? No offense but have to scroll down to find AB.Maybe a choice to shuffle and lock what you want at the top through the EQ2 servers? A quick look to see if it's there.But thanks for making a new page since the old one seemed to never work.

DrMod

09-01-2011, 06:04 PM

<cite>Anestacia wrote:</cite><blockquote><cite>Cavatina@Splitpaw wrote:</cite><blockquote>Ya missed Planetside....</blockquote>Here, I will help;Low.</blockquote>I know, but they always miss it off things.... But now its there <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />

Aliscious

09-01-2011, 09:55 PM

<cite>Cyliena wrote:</cite><blockquote><cite>Aliscious wrote:</cite><blockquote>Neat. But I don't get what "highlight" is supposed to do.</blockquote>Changes the background color to denote up or down status, but the color is very pale so if you're color blind you might not be able to see it.</blockquote>Ah, thanks. I can't see it and I'm not color blind. Guess I'm just old. /shrug

Isulith

09-01-2011, 10:49 PM

Just as an FYI, we compiled a list of your requested changes and got some of them updated! The server status page now includes server information for FreeRealms, EverQuest Online Adventures, EverQuest (Mac), Vanguard and PlanetSide. The rest of the suggested changes are being looked at.Thank you for your wonderful feedback <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />

Ortahr

09-02-2011, 01:20 PM

Love to see this has been done, Super great! but ehm .. where is Guk on the EQII listing ?? not sure if you are missing more servers, where one is missing more might be... Ortahr.

SisterTheresa

09-03-2011, 01:38 PM

<cite>Ortahr@Guk wrote:</cite><blockquote>Love to see this has been done, Super great! but ehm .. where is Guk on the EQII listing ?? not sure if you are missing more servers, where one is missing more might be... Ortahr.</blockquote>Hm .. Guk is missing ...Maybe it fell into the Void?

DanKinney

09-03-2011, 05:12 PM

I checked on Guk...there was a problem in one of the configs...it is back in the list. Sorry about that.-dan

DanKinney

09-03-2011, 05:13 PM

<cite>Cavatina@Splitpaw wrote:</cite><blockquote>Ya missed Planetside....</blockquote>My mistake. I added that to the list.-dan

DanKinney

09-03-2011, 05:14 PM

<cite>Dragoneyes@Splitpaw wrote:</cite><blockquote>What about Vanguard ? </blockquote>Added. I also added EQ Mac, EQ Online Adventures and Free Realms servers.-dan

DanKinney

09-03-2011, 05:24 PM

<cite>Cyliena wrote:</cite><blockquote>Very nice! Better yet when you turn highlighting on. <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />A couple of comments:1. Why is the Beta server listed on there? <img src="/eq2/images/smilies/97ada74b88049a6d50a6ed40898a03d7.gif" border="0" />2. How about a legend for the status icons? I get it but it's possible not everyone will.3. Refreshing with highlighting on drops the highlighting on the game you refreshed.4. How about a link to upcoming downtimes for the games? The EQ2 Network Status page has that, though it being collapsed always made it not noticed by many.</blockquote>The web dev is working on a better highlighting option. He and I are doing this in our (not so copious) free time. 1. The Beta server is relevant when a beta is going on. I chose to be overly transparent here.2. I have an idea on a better status icons...stay tuned.3. Hmmm...good point. I'll let the web dev know.4. We are working on way to do something like this.If you have a better way to represent the state, you can access the raw data that is used for this page. You can get the data in multiple formats:<ul><li>json - useful if you are going to use JavaScript to present the information</li><li>xml - a very structured and self-describing format</li><li>yml - a useful, human readable text format (Yet another Markup Language)</li></ul><div>The structure of the url is...</div><div></div><div> <a href="http://lp.soe.com/[format" target="_blank" rel="nofollow">http://lp.soe.com/[format</a>]/[gamecode]</div><div></div><div>...where the gamecodes are currently:</div><div><ul><li>eq</li><li>eq2</li><li>eq2x</li><li>swg</li><li>dcuo</li><li>vgd</li><li>ps</li><li>eqmac</li><li>eqoa</li><li>freerealms</li></ul><div>If you leave out the gamecode, it will return all of them.</div></div><div></div><div>The data may not be completely up to date. There is a field in the data that represents the age of the data as reported to our monitoring system.</div><div></div><div>The states that are shown are...</div><div><ul><li>low (population)</li><li>medium (population)</li><li>high (population)</li><li>down</li><li>locked</li><li>missing (data missing from the monitoring system)</li></ul><div></div><div>-dan</div></div>

Raetsel

09-04-2011, 05:42 AM

The Rawdata page, redirects me to https and then just gives me a nice "Whoa! How did you get here?" response

DanKinney

09-04-2011, 05:58 AM

Make sure you are going to an actual URL, not the one that was created by the forums. "[format]" is intended to be replaced by the format you want. Also, I typed in the URL pattern wrong anyway...it should be [format]/status/[game] (where [game] is optional)Try this:<a href="https://lp.soe.com/yml/status" target="_blank" rel="nofollow">https://lp.soe.com/yml/status</a>...as well as...<a href="https://lp.soe.com/yml/status/eq2" target="_blank" rel="nofollow">https://lp.soe.com/yml/status/eq2</a>You can use "http", but it will redirect to "https". There is certain functionality (coming in the future) that will require authentication.-dan

Raetsel

09-04-2011, 07:17 AM

that works <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />if you mistype the url example then no wonder that it didnt work <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />

DrMod

09-04-2011, 07:18 AM

<cite>DanKinney wrote:</cite><blockquote><cite>Cavatina@Splitpaw wrote:</cite><blockquote>Ya missed Planetside....</blockquote>My mistake. I added that to the list.-dan</blockquote>Thank you very much.... It's an oldie but a goodie <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

Nijia

09-04-2011, 08:38 AM

Storms the EU/French server has a "medium" population, like Crushbone? Riiiiiiiiiight.

feldon30

09-05-2011, 08:08 AM

Population, as has been stated many times, is the # of concurrent users online. DanKinney, Thanks for your work on this. Is there any concern that the "fail" condition (down, locked, and missing are all false) defaults to the server being "up"? This could present false positives.

Aliscious

09-05-2011, 12:28 PM

Seems like daily improvements, and is looking much better, IMO. Bravo!Don't forget to change the links to that page on the forums (Network Status link) and on the everquest2 website (Server & Network Status, under the Community drop down).

Dethdlr

09-05-2011, 02:24 PM

Thanks for putting this together in a manner that can be used by other sites.Last Friday, I put together three different versions of a server status page. One is just a simple page that shows just the<a href="http://tools.eq2wire.com/serverstatus2/" target="_blank"> status of the EQ2 servers</a>. Not very exciting but it was the basis for the embeded versions.Two are built to be embedded into another webpage, one shows all the servers, the other shows just a single server. Here is what one of them looks like on my guild website:<img src="http://www.eq2411.com/w/images/2/25/Eq2serverstatus.png" width="202" height="472" />You can read the full details and how to embed them into your own website <a href="http://eq2wire.com/2011/09/05/eq2-server-status-dethdlrs-version/" target="_blank">here at EQ2Wire.com</a>.

DanKinney

09-05-2011, 02:57 PM

<cite>feldon30 wrote:</cite><blockquote>Is there any concern that the "fail" condition (down, locked, and missing are all false) defaults to the server being "up"? This could present false positives.</blockquote>This could only happen if the game team stops reporting to our monitoring system. This is why we added the "age" data. As the age gets older, the data becomes less reliable.Important, the "age" is not when we last got data from the monitoring system (we check that once a minute)...it is the last reported time when the game server reported its status.-dan

DanKinney

09-05-2011, 02:58 PM

<cite>Aliscious wrote:</cite><blockquote>Seems like daily improvements, and is looking much better, IMO. Bravo!Don't forget to change the links to that page on the forums (Network Status link) and on the everquest2 website (Server & Network Status, under the Community drop down).</blockquote>I'll have the various web teams do that this week. We wanted to make sure this was going to be appropriate first.-dan

DanKinney

09-05-2011, 03:09 PM

<cite>Dethdlr@Butcherblock wrote:</cite><blockquote>Thanks for putting this together in a manner that can be used by other sites.Last Friday, I put together three different versions of a server status page. One is just a simple page that shows just the<a href="http://tools.eq2wire.com/serverstatus2/" target="_blank"> status of the EQ2 servers</a>. Not very exciting but it was the basis for the embeded versions.Two are built to be embedded into another webpage, one shows all the servers, the other shows just a single server. -- screen shot deleted --You can read the full details and how to embed them into your own website <a href="http://eq2wire.com/2011/09/05/eq2-server-status-dethdlrs-version/" target="_blank">here at EQ2Wire.com</a>.</blockquote>That is awesome Dethdlr! That is *exactly* what this is for!If you or others run into any issues with cross-site scripting, you can also utilize something called <a href="http://en.wikipedia.org/wiki/JSONP" target="_blank">jsonp</a>. To use this with our status information, add a callback name to the request. For example...<a rel="nofollow" href="https://lp.soe.com/json/status/eq2?callback=foo" target="_blank">https://lp.soe.com/json/status/eq2?callback=foo</a>This will encapsulate the json data within a JavaScript function named "foo" (or whatever name you provide).I have some ideas on how to better provide the population data. I'm juggling a ton of different things at the moment, so I'm not sure if it can get done next week or not (I hope so).Thanks for your work and support of EQ2!-dan

Dethdlr

09-06-2011, 04:36 PM

<cite>DanKinney wrote:</cite><blockquote>That is awesome Dethdlr! That is *exactly* what this is for!If you or others run into any issues with cross-site scripting, you can also utilize something called <a href="http://en.wikipedia.org/wiki/JSONP" target="_blank">jsonp</a>. To use this with our status information, add a callback name to the request. For example...<a rel="nofollow" href="https://lp.soe.com/json/status/eq2?callback=foo" target="_blank">https://lp.soe.com/json/status/eq2?callback=foo</a>This will encapsulate the json data within a JavaScript function named "foo" (or whatever name you provide).I have some ideas on how to better provide the population data. I'm juggling a ton of different things at the moment, so I'm not sure if it can get done next week or not (I hope so).Thanks for your work and support of EQ2!-dan</blockquote>Thanks for the additional info. I ran into a problem trying to get it to work on GuildLaunch.com and tried some of this for a workaround but didn't have much luck. I finally ended up getting it to work with an iframe: <blockquote><iframe src="http://tools.eq2wire.com/serverstatus2/serverstatusgl.html?bg=black&c=white" width="130" height="450" frameborder="0"></iframe></blockquote>At least it worked. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> Looking forward to more of these in the future. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

DanKinney

09-06-2011, 04:58 PM

If you have specific information that you would find useful, let me know and I will try to find a way to expose it.BTW...we just added the ability to specify a single world...e.g. /json/status/eq2/The+BazaarThis will go live later today or tomorrow.-dan

Dethdlr

09-06-2011, 05:21 PM

<cite>DanKinney wrote:</cite><blockquote>If you have specific information that you would find useful, let me know and I will try to find a way to expose it.</blockquote>Sounds great. How about you just give me a login account on your servers and I'll poke around and see what looks interesting to expose. <img src="/eq2/images/smilies/ed515dbff23a0ee3241dcc0a601c9ed6.gif" border="0" />But seriously, what I was more refering to was the data feeds Zoltaroth mentioned in <a href="http://forums.station.sony.com/eq2/posts/list.m?start=0&topic_id=491776#5469661" target="_blank">another thread</a>. <cite>Zoltaroth wrote:</cite><blockquote>The current feeds server can generate XML, YML and JSON for consumption. It isn't quite ready for prime-time yet but it is getting really close.</blockquote>Problem is, he wrote this on December 14th 2010. <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> It being September and all, "really close" now seems like a bit of an overstatement.I was hoping for things like equipped items, AA specs, Spells/CAs and what level you have them at (Adpet? Master?), and whatever else we can find out about a character that the player hasn't decided to hide. Also, items on the broker, the item database, and.... well.... you know.... everything else under the sun. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />Hopefully we'll get there eventually.

DanKinney

09-06-2011, 05:54 PM

Ah...We have been working on getting that type of information for a while. The game team has made most of it available to us, but most requires authentication and the enforcement of privacy settings (one reason why the data feed is using https). This is not so trivial to do right. Many have been down this path before. Their carcasses litter the sides of the road.-dan

Katz

09-06-2011, 06:32 PM

Could the network status at the top of this page link to the new server status page?

DanKinney

09-06-2011, 07:10 PM

That developer for the forums is in my office right now - I've asked him to do that. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />-dan

Dethdlr

09-06-2011, 07:18 PM

<cite>DanKinney wrote:</cite><blockquote>Ah...We have been working on getting that type of information for a while. The game team has made most of it available to us, but most requires authentication and the enforcement of privacy settings (one reason why the data feed is using https). This is not so trivial to do right. Many have been down this path before. Their carcasses litter the sides of the road.-dan</blockquote>Yeah, I can see how that could get pretty messy and dangerous pretty fast. Has anyone considered putting tiers into the privacy settings for users/characters so your choices of who could see your information would be Me, Authenticated Users, or World? Then you could expose feeds for those that chose World. Might not be many that pick that setting but if there were tools out there that I wanted to use, but could only use them if I picked that setting, I'd probably do it.But exposing protected things is probably going to be tricky.

DanKinney

09-06-2011, 09:37 PM

Yes - we are modeling the privacy settings to be everyone, my guild, my friends, just me. Some stuff (like "my friends") won't be fully there until we have the ability to pull your friends from our archaic wonderful chat system. But still, we need to be able to identify the person requesting the data. When in the context of web page (with UI), this is straightforward. In a blind data pull, we need to do a little more work. Not impossible, but work nonetheless.We should start with providing feeds of items, spells, etc. I think this should be available already. Lemme go check.-dan

Whilhelmina

09-07-2011, 05:30 AM

While we're speaking of feeds, I assume it won't be possible to feed stuff not in english (aka data feed of items in french from Storms server for example)?

Finora

09-07-2011, 09:07 AM

Holy moly! It's good to see something like this.Had I known about it, I'd have sent cookies to you guys Via Brasse from Dragon*Con. =)

feldon30

09-07-2011, 09:58 AM

<cite>DanKinney wrote:</cite><blockquote>Ah...We have been working on getting that type of information for a while. The game team has made most of it available to us, but most requires authentication and the enforcement of privacy settings (one reason why the data feed is using https). This is not so trivial to do right. Many have been down this path before. Their carcasses litter the sides of the road.-dan</blockquote>Dan,Thanks for your posts in this thread. Sites like mine are anxiously but patiently waiting in the wings for access to this type of data. We've got some crazy ideas that I hope will be useful to readers and, in the long run, may be helpful to SOE as it becomes easier to track items, progression, and to develop a better understanding of how items affect players.I know you have to weigh privacy settings and item discoveries and hope these discussions pay dividends soon. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

DanKinney

09-07-2011, 04:35 PM

I think I have a bunch of stuff ready to put out. I need to divert my attention to LaunchPad work for a few days (trying to get that out). Once that is out, I'll have the new data ready for you.-dan

DanKinney

09-07-2011, 04:35 PM

<cite>Finora@Everfrost wrote:</cite><blockquote>Holy moly! It's good to see something like this.Had I known about it, I'd have sent cookies to you guys Via Brasse from Dragon*Con. =)</blockquote>Mmmm...cookies.-dan

DanKinney

09-07-2011, 04:36 PM

<cite>Whilhelmina@Storms wrote:</cite><blockquote>While we're speaking of feeds, I assume it won't be possible to feed stuff not in english (aka data feed of items in french from Storms server for example)?</blockquote>We provide the data as it comes to us from the game team. At the moment, it is in English. We should (will) find a way once we get the first pass out.-dan

Dethdlr

09-07-2011, 04:56 PM

<cite>DanKinney wrote:</cite><blockquote>I need to divert my attention to LaunchPad work for a few days (trying to get that out).-dan</blockquote>Sounds like a plan. Hopefully we'll be able to pick our character before logging in with the new version (crosses fingers). <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> Logging in to voice like we can from Station Launcher and remaining in voice as we swap between characters would be nice too. But that's another topic. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

DanKinney

09-07-2011, 11:09 PM

We can do the former (choose a character within the LaunchPad), although it isn't wired up completely at the moment. It will be done soon.The latter is more difficult (I don't think I should go into much detail).-dan

Whilhelmina

09-08-2011, 06:23 AM

I hope it will be something that us, launcher 1 users, can appreciate and that is reliable (and not streaming !)

Dethdlr

09-09-2011, 02:55 PM

Now don't get me wrong, I'm all for having the "as of" time available through this feed, but I'm wondering if there shouldn't be either a new status or a time threshold that changes the status once it's been a certain amount of time. This is what the status looks like for EQ2 right now:<img src="http://www.eq2411.com/w/images/7/77/Eq2serverstatusold.png" width="535" height="878" />Once it's been over 18 hours since an update, we're not really showing the status of anything other than the reporting feed. I heard people mentioning that Nagafen was down so I went to the status page to see if it was back up yet. No clue, last update was over 18 hours ago. <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />Also, I wonder how the howLongAgo function will react if the numbers get larger than they were ever intended to get. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> Once it goes over 24 hours, does it flip back to 0? If not, what happens if it goes over 100 hours? Does it flip to 0 then? <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

DanKinney

09-09-2011, 03:04 PM

I restarted the process that pulls the data from our monitoring system. For some reason, it got stuck.I'll also add some extra monitoring to alert us when this data gets very old (way before 18 hours) so that I know that it is happening. I didn't know until someone from community pinged me.-dan

Isulith

09-09-2011, 03:04 PM

<cite>Dethdlr@Butcherblock wrote:</cite><blockquote>Now don't get me wrong, I'm all for having the "as of" time available through this feed, but I'm wondering if there shouldn't be either a new status or a time threshold that changes the status once it's been a certain amount of time. This is what the status looks like for EQ2 right now:<img src="http://www.eq2411.com/w/images/7/77/Eq2serverstatusold.png" width="535" height="878" />Once it's been over 18 hours since an update, we're not really showing the status of anything other than the reporting feed. I heard people mentioning that Nagafen was down so I went to the status page to see if it was back up yet. No clue, last update was over 18 hours ago. <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" />Also, I wonder how the howLongAgo function will react if the numbers get larger than they were ever intended to get. <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /> Once it goes over 24 hours, does it flip back to 0? If not, what happens if it goes over 100 hours? Does it flip to 0 then? <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></blockquote>We had a massive power outage for the entire San Diego area last night. It affected many of our computer systems. The server status page should be working again now. Thanks for catching this! Dan will have to answer about the specifics for functions as that is a bit over my head. :O)

Dethdlr

09-09-2011, 03:18 PM

<cite>Isulith wrote:</cite><blockquote>We had a massive power outage for the entire San Diego area last night. It affected many of our computer systems. The server status page should be working again now. Thanks for catching this! Dan will have to answer about the specifics for functions as that is a bit over my head. :O)</blockquote>I figured it had something to do with the power outage. Must have been a fun trip home last night. <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /><cite>DanKinney wrote:</cite><blockquote>I restarted the process that pulls the data from our monitoring system. For some reason, it got stuck.I'll also add some extra monitoring to alert us when this data gets very old (way before 18 hours) so that I know that it is happening. I didn't know until someone from community pinged me.-dan</blockquote>I was considering modifying my code so that it would indicate when the data got pretty stale. However, with the changes you're planning on making, I don't know if that should be a concern or not. I'm wondering if the thing gets stuck again at say, 1am on a Saturday, do you think it would it stay stuck for a while?Thanks!

DanKinney

09-09-2011, 06:14 PM

If you notice that it is stuck - at 1pm on a Wednesday or even 1am on a Saturday - send me an email at <a href="mailto:[email protected]">[email protected]</a> and I'll take a look. I may not get the email right away (I do sleep from time to time), but I'll get on it as quickly as possible.We will be adding more internal monitoring of the process so that we can detect it much earlier.-dan

Dethdlr

09-09-2011, 06:53 PM

<cite>DanKinney wrote:</cite><blockquote>If you notice that it is stuck - at 1pm on a Wednesday or even 1am on a Saturday - send me an email at <a href="mailto:[email protected]">[email protected]</a> and I'll take a look. I may not get the email right away (I do sleep from time to time), but I'll get on it as quickly as possible.We will be adding more internal monitoring of the process so that we can detect it much earlier.-dan</blockquote>Sounds good. I modified mine a bit to show a ? over the icon if the data is more than 10 minutes old. Should be a better indicator for my version that something may not be quite as rosy as it looks. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />Thanks again

tkia

09-09-2011, 07:50 PM

Some thoughts: The page doesn't seem very reliable about remembering changes you've made even with all cookies enabled and logged in. Wouldn't it be more sensible for the default display to be 'collapse all' instead of 'show all'? I doubt anyone that uses the page is ever going to want to check the server list for every game. The page does not include the status of the login servers. I realise this is probably much harder to monitor but the state of the other servers is totally irrelevant if we can't get past the login servers to reach them. There's an awful lot of glaring white in the page background. That's not a good thing for those of us with varying degrees of photosensitivity.

DanKinney

09-09-2011, 08:02 PM

Hmmm....good points, Tkia. Let us get the next build out and we can look at some of these. I hoped it would be out today, but yesterday's power outage put a crimp on progress.-dan

Green Feet

09-09-2011, 10:13 PM

What's the point of having a flashy new server status page if it doesn't report correctly. Oasis server just kicked me off and is saying server down on log in screen... yet the status page says all systems go.Is this another fail???

Rapunzyra

09-09-2011, 10:18 PM

Yup...down...Are they using Oasis to test this? :p

Green Feet

09-09-2011, 10:27 PM

As far as I can tell... the way it works is: - If the servers are up... they'll show as up and the status page will update every few minutes. - If the servers are down... they'll show as up but will not update until they are actually up again... which then leads back to number 1. It's a great way to show the boss that the servers were never down.<img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> Fail...

DanKinney

09-10-2011, 03:53 PM

If the game system stops reporting, then the data will get old.There is a system that lives between the "status" (what you see on the page) and the "game". There is a middleman system that we use to monitor statistics. We use this as a push/pull. Each game server pushes status to the monitoring system while other systems (like our status page), pull information from that system.We represent the age of the data that we get from the monitoring system with our status so that you can know the credibility of the data, but it appears that the monitoring system gets into a mood. This will be most apparent if a lot if a lot of different servers (across multiple games even) are late reporting.-dan

feldon30

09-12-2011, 05:33 AM

Is there any way we could get the Login server on that list? Or at least include this data in the feed? If the Login server(s) are down, it doesn't really matter if the servers are up because no new players can log into them. Thanks again for the hard work on this!

feldon30

09-14-2011, 11:00 AM

EQ2Wire now has a server status widget on the right-hand column of our site. Thanks Dethdlr!

Cyliena

09-14-2011, 11:24 AM

<cite>feldon30 wrote:</cite><blockquote>EQ2Wire now has a server status widget on the right-hand column of our site. Thanks Dethdlr!</blockquote>Very nice. <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />

Isulith

09-14-2011, 06:32 PM

<cite>feldon30 wrote:</cite><blockquote>EQ2Wire now has a server status widget on the right-hand column of our site. Thanks Dethdlr!</blockquote>Awesome! <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />

Dethdlr

09-16-2011, 02:42 PM

<cite>DanKinney wrote:</cite><blockquote>If the game system stops reporting, then the data will get old.There is a system that lives between the "status" (what you see on the page) and the "game". There is a middleman system that we use to monitor statistics. We use this as a push/pull. Each game server pushes status to the monitoring system while other systems (like our status page), pull information from that system.We represent the age of the data that we get from the monitoring system with our status so that you can know the credibility of the data, but it appears that the monitoring system gets into a mood. This will be most apparent if a lot if a lot of different servers (across multiple games even) are late reporting.-dan</blockquote>It's doing it again. <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> Data is over 14 hours old. <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> And DanKinney is out of office today. <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />