Hit play get Windows - no Disk

[Spankin]

<p>exception processing message c0000013 parameters 75b6bf7c 4 75b6f7c 75b6bf7c I get the buttons cancel try again or continue all end the same way nothing</p><p> That is the error I get. I am running xp with streaming download I used the link for the new launcher it did nothing at all to help.</p>

[TSR-JoshuaM]

<p>You're reporting some odd errors.  Which patcher are you using?  Make sure you are using our latest LaunchPad for Everquest II which I've linked for you below.</p><p><a href="http://launch.soe.com/eq2" target="_blank">[EQII] LaunchPad</a></p>

[Spankin]

<p>I did that and it did a small download and went to my desktop and did the same exact error.</p>

[TSR-JoshuaM]

<p><cite>Spankin wrote:</cite></p><blockquote><p>I did that and it did a small download and went to my desktop and did the same exact error.</p></blockquote><p>Are you a splitpaw player by chance?</p>

[Spankin]

<p>nope Butcherblock</p>

[TSR-JoshuaM]

<p>I'm not familiar with this error, I'm trying to get more information on it but in the meantime please open a support ticket and include your system diagnostic information.  We'll get this tracked down as quickly as possible.  Feel free to provide me with your incident number once it is opened.</p>

[Imakilla]

<p>same issue here using windows xp</p>

[TSR-JoshuaM]

<p><cite>Imakilla wrote:</cite></p><blockquote><p>same issue here using windows xp</p></blockquote><p>Please open a support ticket like I suggested to you in our conversation.  </p>

[Imakilla]

<p>I had the same issue i deleted all the files in eq2 primary folder without deleting the game data in the secondary folders and it fixed once it repatched hope this helps</p>

[TSR-JoshuaM]

<p><cite>Spankin wrote:</cite></p><blockquote><p>exception processing message c0000013 parameters 75b6bf7c 4 75b6f7c 75b6bf7c I get the buttons cancel try again or continue all end the same way nothing</p><p> That is the error I get. I am running xp with streaming download I used the link for the new launcher it did nothing at all to help.</p></blockquote><p>Could you give the poster aboves workaround a shot?  Start with just the Everquest2.exe file (delete it) and let the patcher attempt to repatch it.  Don't delete any folders, however.</p>

[Spankin]

<p><span style="color: #888888;">not sure of what exactly to delete. Not sure where to find everquest2.exe or what the obove poster means buy primary and secondary folder</span></p>

[Spankin]

<p>Emptied asset cache and now it is working Thanks for the help</p>