Are the servers up?

[Zural]

<p>I can start logging in but then it kicks me back to the character select screen.  Any advice?</p>

[TSR-JoshuaM]

<p>The US servers are up but the EU servers are still being updated.</p>

[Zural]

<p>I am on crushbone.  i just got done downloading the launchpad you recommended on the other thread and still no good.  I it allowing me to log into the character select screen but when i try to log on it trys and then kicks me right back to character select.</p><p><new> all of my characters appear to work except one.  How do i get into the one character that is causing the above problem?</p>

[TSR-JoshuaM]

<p>PM me your Station Name so I can see whats wrong with that character specifically.  In the meantime, run through our basic cache clearing instructions below.</p><p><p>You may want to make backups and then delete the following files and folders:</p><p>cache folder</p><p>eq2_recent.ini</p><p>eq2_default.ini</p><p>EverQuest2.exe</p><p>eq2.ini</p><p>As well as the character specific files, these will appear as such:</p><p>Servername_CharacterName_EQ2_uisettings.ini</p><p>Stationname_characters.ini</p><p>To do this, please follow these directions:</p><p>1. First look for your EverQuest II Extended directory. You can find the default directory in (for Windows XP): C:Program FilesSonyEverQuest II (for Windows Vista/7): C:UsersPublicSony Online EntertainmentInstalled GamesEverQuest II</p><p>2. Click on MY COMPUTER and then proceed into local disk C:</p><p>3. Navigate your way to the default directory, or your chosen installation directory.</p><p>4. Next look for any files explained above and delete them. </p><p>5. Afterwards, please start EverQuest II to have these files re-downloaded by the patcher.</p><p>If deleting these files does not resolve your issue, you can restore your backed up files and folders and retain your hotkeys, contact lists, and display settings.</p></p>