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View Full Version : The Operation Timed Out


Vidden
08-14-2011, 04:08 PM
<p><span >Yesterday I installed Win 7 Home Premium 64bit. I reinstalled EQ1 and EQ2 and when I try to login I get "The Operation Timed Out" error. I have tried using the most current version of the launch pad, as well as the old launcher for each game and no matter what I try, I get the same error. Here is my DXDiag print out.</span></p><p><span >------------------System Information------------------Time of this report: 8/14/2011, 13:56:10       Machine name: KOLAMER-PC   Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)           Language: English (Regional Setting: English)System Manufacturer: NVIDIA       System Model: 132-CK-NF78               BIOS: Phoenix - AwardBIOS v6.00PG          Processor: Intel(R) Core(TM)2 Quad CPU    Q9650  @ 3.00GHz (4 CPUs), ~3.0GHz             Memory: 8192MB RAMAvailable OS Memory: 8190MB RAM          Page File: 2096MB used, 14282MB available        Windows Dir: C:Windows    DirectX Version: DirectX 11DX Setup Parameters: Not found   User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent)    DWM DPI Scaling: Disabled     DxDiag Version: 6.01.7601.17514 64bit Unicode------------DxDiag Notes------------      Display Tab 1: No problems found.      Display Tab 2: No problems found.        Sound Tab 1: No problems found.        Sound Tab 2: No problems found.        Sound Tab 3: No problems found.          Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (retail)DirectDraw:  0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)</span></p>

Vidden
08-14-2011, 04:08 PM
<p><span >---------------Display Devices---------------          Card name: NVIDIA GeForce 9800 GTX+       Manufacturer: NVIDIA          Chip type: GeForce 9800 GTX+           DAC type: Integrated RAMDAC         Device Key: EnumPCIVEN_10DE&DEV_0613&SUBSYS_C8803842&REV_A2     Display Memory: 4069 MB   Dedicated Memory: 997 MB      Shared Memory: 3071 MB       Current Mode: 1920 x 1080 (32 bit) (60Hz)       Monitor Name: Generic PnP Monitor      Monitor Model: W2340         Monitor Id: GSM57A7        Native Mode: 1920 x 1080(p) (60.000Hz)        Output Type: HD15        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2umDriver File Version: 8.17.0012.7533 (English)     Driver Version: 8.17.12.7533        DDI Version: 10       Driver Model: WDDM 1.1  Driver Attributes: Final Retail   Driver Date/Size: 5/21/2011 06:01:00, 15223912 bytes        WHQL Logo'd: Yes    WHQL Date Stamp:   Device Identifier: {D7B71E3E-4553-11CF-9F46-8CE81CC2C535}          Vendor ID: 0x10DE          Device ID: 0x0613          SubSys ID: 0xC8803842        Revision ID: 0x00A2 Driver Strong Name: oem1.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section00 5:8.17.12.7533:pciven_10de&dev_0613     Rank Of Driver: 00E62001        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=       D3D9 Overlay: Supported            DXVA-HD: Supported       DDraw Status: Enabled         D3D Status: Enabled         AGP Status: Enabled          Card name: NVIDIA GeForce 9800 GTX+       Manufacturer: NVIDIA          Chip type: GeForce 9800 GTX+           DAC type: Integrated RAMDAC         Device Key: EnumPCIVEN_10DE&DEV_0613&SUBSYS_C8803842&REV_A2     Display Memory: 4069 MB   Dedicated Memory: 997 MB      Shared Memory: 3071 MB       Current Mode: 1280 x 1024 (32 bit) (75Hz)       Monitor Name: Generic PnP Monitor      Monitor Model: unknown         Monitor Id: PTW06A5        Native Mode: 1280 x 1024(p) (75.025Hz)        Output Type: HD15        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2umDriver File Version: 8.17.0012.7533 (English)     Driver Version: 8.17.12.7533        DDI Version: 10       Driver Model: WDDM 1.1  Driver Attributes: Final Retail   Driver Date/Size: 5/21/2011 06:01:00, 15223912 bytes        WHQL Logo'd: Yes    WHQL Date Stamp:   Device Identifier: {D7B71E3E-4553-11CF-9F46-8CE81CC2C535}          Vendor ID: 0x10DE          Device ID: 0x0613          SubSys ID: 0xC8803842        Revision ID: 0x00A2</span></p>

Vidden
08-14-2011, 04:08 PM
<p><span >Driver Strong Name: oem1.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section00 5:8.17.12.7533:pciven_10de&dev_0613     Rank Of Driver: 00E62001        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=       D3D9 Overlay: Supported            DXVA-HD: Supported       DDraw Status: Enabled         D3D Status: Enabled         AGP Status: Enabled</span></p>

Vidden
08-14-2011, 04:09 PM
<p><span >-------------Sound Devices-------------            Description: Speakers (High Definition Audio Device) Default Sound Playback: Yes Default Voice Playback: Yes            Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_10DE0175&REV_1001        Manufacturer ID: 1             Product ID: 65535                   Type: WDM            Driver Name: HdAudio.sys         Driver Version: 6.01.7601.17514 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 11/20/2010 05:44:23, 350208 bytes            Other Files:         Driver Provider: Microsoft         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No            Description: Digital Audio (S/PDIF) (High Definition Audio Device) Default Sound Playback: No Default Voice Playback: No            Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_10DE0175&REV_1001        Manufacturer ID: 1             Product ID: 65535                   Type: WDM            Driver Name: HdAudio.sys         Driver Version: 6.01.7601.17514 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 11/20/2010 05:44:23, 350208 bytes            Other Files:         Driver Provider: Microsoft         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No            Description: Digital Audio (HDMI) (High Definition Audio Device) Default Sound Playback: No Default Voice Playback: No            Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_10DE0175&REV_1001        Manufacturer ID: 1             Product ID: 65535                   Type: WDM            Driver Name: HdAudio.sys         Driver Version: 6.01.7601.17514 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 11/20/2010 05:44:23, 350208 bytes            Other Files:         Driver Provider: Microsoft         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No</span></p>

TSR-JoshuaM
08-14-2011, 05:37 PM
<p>Do you have your Windows Firewall disabled? Make sure any antivirus software is also disabled or that all of it is properly configured to exclude the EQII game files and folder.  You will also want to make sure you are launching the LaunchPad as an admin by right-clicking the game icon and selecting Run as Admin.  Finally, just to be sure, I've included a link to our latest LaunchPad for Everquest II.  I highly recommend the full download version on first install or when upgrading from an earlier, non-streaming, patch method.</p><p><a href="http://launch.soe.com/eq2/" target="_blank">[EQII] LaunchPad</a></p>

Vidden
08-14-2011, 07:12 PM
<p>Turns out it was my router blocking the ports that the games use. I dont know why it randomly started blocking them when I upgraded to Windows 7, but at least I am back in game now!</p><p>I am curious though, why do you suggest turning off the windows firewall? I thought the firewall was in place to help protect your computer from harmful things.</p>

TSR-JoshuaM
08-14-2011, 07:26 PM
<p><cite>Kolamir@Antonia Bayle wrote:</cite></p><blockquote><p>Turns out it was my router blocking the ports that the games use. I dont know why it randomly started blocking them when I upgraded to Windows 7, but at least I am back in game now!</p><p>I am curious though, why do you suggest turning off the windows firewall? I thought the firewall was in place to help protect your computer from harmful things.</p></blockquote><p>PC security is the users responsibility and ours is getting you in to the game, by ours I am only referring to the Technical Support department.  The troubleshooting process may ask you to disable or enable certain services you may not want to or be accustomed to but it is simply to identify the issue.</p><p>Now, had the game worked by simply turning off the firewall, you would know that it was the source of the issue at which point you can re-enable it and properly configure it yourself.</p>

Fuzzey
08-14-2011, 07:57 PM
<p>I'm not sure if this has to do with when everyone had to change their passwords, but I got the same error. Turns out I was using my old password, and when I realized this, using my new password logged me right in.</p>

TSR-JoshuaM
08-14-2011, 08:08 PM
<p><cite>Fuzzey wrote:</cite></p><blockquote><p>I'm not sure if this has to do with when everyone had to change their passwords, but I got the same error. Turns out I was using my old password, and when I realized this, using my new password logged me right in.</p></blockquote><p>If you were receiving an operation timed out when using the old password, I would have to assume it was purely coincidental.  There shouldn't be a correlation between the two but I'll look in to it further just in case.</p>

Gaealiege
08-16-2011, 10:46 AM
<p>I just tried logging into both of my accounts and receive the operation has timed out for both.</p>

TSR-JoshuaM
08-16-2011, 10:52 AM
<p><cite>Gaealiege@Butcherblock wrote:</cite></p><blockquote><p>I just tried logging into both of my accounts and receive the operation has timed out for both.</p></blockquote><p>Please do not repost the same issue in multiple threads whenever you have the ability to avoid doing so.  I'll be posting some suggestions for you in the thread in Connection Support.  Locking this one up.</p>