Recruit a friend not working

[sipep123]

<p>Hello I was sent a invite with RaF and I upgraded my account using a actvation code. We are not getting any of the items or the 3x experience.</p>

[Wingrider01]

<p><cite>sipep123 wrote:</cite></p><blockquote><p>Hello I was sent a invite with RaF and I upgraded my account using a actvation code. We are not getting any of the items or the 3x experience.</p></blockquote><p>was the account created through the RAF invite? Seem to remember this is a requirement. Hopefully the TSR can help you later</p><p>As far as the items go</p><p><strong>When Will I get my Mount, Station Cash and LoN Booster Packs?</strong>You will receive your Mount immediately upon the successful conversion of your Friend to a paying subscriber. This could take up to one full billing cycle. You will only be granted the LoN and Station Cash rewards for the first converted Friend you have. For any additional conversions you will receive 1-month of gameplay each on the back end of your Game Pass and your choice of one of the two mounts.</p><p><a href="https://help.station.sony.com/app/answers/detail/a_id/20657/kw/RAF/session/L3RpbWUvMTMxMjg4NzQxNS9zaWQvV0JTdWo1Qms%3D">https://help.station.sony.com/app/a...vV0JTdWo1Qms%3D</a></p><p><a href="https://help.station.sony.com/app/answers/detail/a_id/20675/kw/RAF">https://help.station.sony.com/app/a...id/20675/kw/RAF</a></p>

[sipep123]

<p>Yeah it was created through the email I received.</p>

[Wingrider01]

<p><cite>sipep123 wrote:</cite></p><blockquote><p>Yeah it was created through the email I received.</p></blockquote><p>the items are documented, it could take up to a full billing cycle.</p><p>The 3x expierence - are you trying to group your friend with a lvl 90 mentored or leaving the friend at the zone line? Seem to remember something about a level difference and having to be within range</p>

[sipep123]

<p>We were both level 1 right beside eachother.</p>

[TSR-JoshuaM]

<p>Please contact our support staff directly.  We need to pull up your account and make sure the RAF process went properly on both ends.</p>