Account unsubscribed?

[Tampa_Gamer]

<p>I contacted SOE yesterday <strong>Question Reference #110805-001642, </strong>to make sure that my subscription would be taken care of via the refer a friend that I had subscribed, and a representative insured me that yes, it would, the day merely had to end before I would see the 30 days game time applied to my main account. </p><p>I recently moved and have switched from a local bank in florida, to a local bank here and have not yet recieved a debit card, so I was counting on this month to be taken care of via the free 30 days of gameplay.  I tried to handle this via email but I get an error message that will not allow me to send it, and having cleared my history, cache, etc etc I still cannot send an email to the support team. </p><p>I would like to have this correct so that I can continue my presence in Norrath this month, and not miss raids etc.  I am also unable to send personal messages on the forum since the account is apparently not subscribed as I was assured it would be!</p><p>Thanks!</p>

[Tampa_Gamer]

<p>Forgot to add I also did not recieve any of the benefits from having the refer a friend paid, such as the mount etc!  I did recieve the XP bonus and ''goto'' feature to help him level!</p>

[TSR-JoshuaM]

<p>This issue requires discussing personal information that we cannot reveal on the forum.  I've got your ticket and I will be responding there.  </p>

[Tampa_Gamer]

<p>You're the man Josh.</p>

[TSR-JoshuaM]

<p>I try <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[Tampa_Gamer]

<p>Have a bit of a problem responding to you, and this has happened a few times over the last few days...I even installed a new browser so I'm not sure exactly what to do at this point!</p><p><span style="color: #1a2f40; font-family: Tahoma, Verdana, 'Times New Roman'; background-color: #edf0f7;"><p style="margin-top: 0px; margin-right: 10px; margin-bottom: 0px; margin-left: 0px;"><strong>Central Authentication Service</strong></p><table cellspacing="0" cellpadding="4"><tbody><tr><td ><p style="margin-top: 0px; margin-right: 10px; margin-bottom: 0px; margin-left: 0px;">You have successfully logged into the Central Authentication Service.For security reasons, please Log Out and Exit your web browser when you are done accessing services that require authentication!</p><p style="margin-top: 0px; margin-right: 10px; margin-bottom: 0px; margin-left: 0px;"> </p><p style="margin-top: 0px; margin-right: 10px; margin-bottom: 0px; margin-left: 0px;"> </p><p style="margin-top: 0px; margin-right: 10px; margin-bottom: 0px; margin-left: 0px;"> </p></td></tr></tbody></table></span></p>

[Tampa_Gamer]

<p>Bump!</p>

[TSR-JoshuaM]

<p>Please do not bump your threads, it is not allowed with our forum guidelines.  I will always look in to your posts as soon as possible.</p><p>I am not sure what is generating the CAS messaging.  Give me a few to look in to it.</p>