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View Full Version : Regarding "No Credit Card? No Problem!" and billing options


Retjzkai
08-06-2011, 01:21 PM
<p>Why is it that one can charge Station Cash points through PayPal payments, but you cannot properly subscribe using the same service?</p><p>Regarding the term "properly", know that if you subscribe through use of a debit or credit card through SoE directly, you pay $8.99 per month for a full year subscription, on top of that you get 500 Station Cash points and three fancy complimentary items along with it. If you go elsewhere to purchase a 30 or 90 day game card, you pay $14.49 per month, or $13.49 per month respectively.</p><p>So I just wonder why PayPal is excluded from paying for a proper subscription? $109 per year is a substantial difference from the outside $162 per year, and you don't get any of the benefits; the Station Cash points or complimentary items either along with that you need to be at least 18 years old for a PayPal account, just like to be qualified for a credit or debit card.</p><p>I would like to throw my money at you guys, but I'm not going to pay more to get less from someone else because you only support a perfectly viable means of payment half-and-half, enough to make an engagement to the game more logical (Station Cash purchases) but not letting you pay through those means to actually play on.</p><p>Please no "QQ cry moar" responses, if you don't have this problem, fine, but we're not all willing to dish out for credit or debit (costs money over here to enable that function) cards.</p>

TSR-JoshuaM
08-06-2011, 02:02 PM
<p>Not quite an account billing issue so much as a question about our business practices.  Not my field.</p><p>PayPal does offer a credit and/or debit card, I have one, which works perfectly fine in our system.  </p><p>There are pre-paid credit cards as opposed to game cards that also work in our system (call the 800 number on the back of the card first! Make sure they accept $0 authorization charges and recurring payment types, not all banks do!).  </p><p>I do not see any issue whatsoever with incentivizing longer term subscription plans at all and there are many ways to obtain a payment source that can be used in our system.  As for why you cannot use a direct paypal payment for a subscription I would recommend opening a feedback related ticket and awaiting an official response.  </p><p>I would take in to consideration that a recurring payment type is a specific feature that is established between us and your issuing bank.  PayPal does not directly support recurring payment types without additional merchant services and a dedicated developer to code it in to our billing system.  How much this affects the decision making process is not my field.</p>