Unrecoverable Error/Crash

[Dank]

<p>I am able to log on and begin playing but randomly get the following error:</p><p>Everquest II has detected an unrecoverable error and must shutdown.</p><p><Verify> E:liveeq2frameworkcoredevicesDirectXRenderDevice.c pp (3217)</p><p>DirectX Error (D3DERR_INVALIDCALL)</p><p>00c7868e 00d16e47</p><p>I have DirectX9 installed and I have updated video card drivers.</p><p>Any suggestions?</p>

[Maroger]

<p><cite>Dank wrote:</cite></p><blockquote><p>I am able to log on and begin playing but randomly get the following error:</p><p>Everquest II has detected an unrecoverable error and must shutdown.</p><p>E:liveeq2frameworkcoredevicesDirectXRenderDevice.c pp (3217)</p><p>DirectX Error (D3DERR_INVALIDCALL)</p><p>00c7868e 00d16e47</p><p>I have DirectX9 installed and I have updated video card drivers.</p><p>Any suggestions?</p></blockquote><p>This occurrs when you are taking screenshots but they have no resolution as yet - were you taking a screenshot when this happened?</p>

[Dank]

<p>Nope I wasn't taking any screenshots at the time.  Any ideas? </p><p>Thanks - Jeff</p>

[TSR-JoshuaM]

<p>This is a general error which can be encountered in a variety of ways.</p><p>Walk me through your login process.  Which patcher do you use, what file or icon do you use to launch it, and what folder is it installed to?  </p>

[peachyq]

<p>I have the same problem, constant crashes to desktop with the same error message. I have updated my video and sound drivers and added directx 9.0c  but to no avail.  Its very frustrating because im on the 14 day trial and would love to pay for the subscription as i do like the game from what little i have seen, but since it is impossible to play the game i guess i will have to abandon the idea <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p><p>i dont have a prob with WOW  or Rift.....has to be ur game, and im very sorry about that as i would have loved to play it.</p>

[TSR-JoshuaM]

<p><cite>peachyq wrote:</cite></p><blockquote><p>I have the same problem, constant crashes to desktop with the same error message. I have updated my video and sound drivers and added directx 9.0c  but to no avail.  Its very frustrating because im on the 14 day trial and would love to pay for the subscription as i do like the game from what little i have seen, but since it is impossible to play the game i guess i will have to abandon the idea <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p><p>i dont have a prob with WOW  or Rift.....has to be ur game, and im very sorry about that as i would have loved to play it.</p></blockquote><p>I'm fairly certain there would be more than 3 replies or more threads on the topic if this were a gamewide issue.  It is not.</p><p>You are more than welcome to open a support ticket and attach your MSINFO/DXDIAG information and we can go over it.  Comparisons to other titles are anecdotal at best.</p>