Cannot Log In?

[TheGeneral]

<p>I have been using the station launcher for quite some time now... however now that I have added the authenticator to my account, I cannot log in.  I can log in everywhere else, but not into the game through the station launcher.  Does the station launcher not support the authenticator fob?</p><p>Actually, I tried the factory launcher as well and it did not work.  I ended up disabling it for now.  Do I have to use a specific launcher now to use the two factor authentication tool?</p>

[Vindak]

<p>Did you ever figure this out? I ran into the same issue. You have to type your password in first then the code from the authenticator..BUT if the TOTAL goes over 15 characters then your have to make up a shorter password. The authenticator is eating up 6 charaters already. Hope that helps!!</p>

[TSR-JoshuaM]

<p>Our latest LaunchPad shouldn't have these issues but our older methods will require a password of 9 or less characters.</p><p><a href="http://launch.soe.com/eq2" target="_blank">[EQII] LaunchPad</a></p>