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View Full Version : How do I Petition - "petition not working"?


GONYLIN
07-25-2011, 03:51 PM
<p>I dont use the petition system much and used to get a pretty good response.  In the last few months however ther have been a few cases where I felt I needed to.  The only times I seem to have any luck actually posting a petitiion is if I select the "player stuck" character - the system logs it and I have got a pretty quick responce.</p><p>Having filled out all the relevant boxes I get to the submitting stage and I just get the icon for submitting twilring round and round.   I have left it running in the background for a cosiderable time but it just hangs there still submitting.  I even tried petitioning that I couldnt petition - not surprisingly running into the same issue.  Submitting on stuck character always seems to get a very quick responce even if the issue is nothing to do with being stuck!!  This has made me a litlle suspicious!</p><p>I do hope that this is just a tech issue and that Sony is not adopting the corporate policy adopted by some other large companies to make it difficult, if not impossible for customers to lodge complaints.</p><p>Hoping for a quick responce,</p><p>Obam (Splitpaw)</p>

Miapa
07-26-2011, 01:36 AM
<p>The in-game Web Browser is broken.  You can petition from the forums using your non-game Web Browser... I can't remember where it is, but it's there.</p>

TSR-JoshuaM
07-28-2011, 11:19 AM
<p>You can open a petition from our support site at <a href="http://www.soe.com/support" target="_blank" rel="nofollow">www.soe.com/support</a></p><p>Once logged in, use the in-game tab.</p>