Forced to leave Sony by a stupid credit card issue

[Therios Gatos]

<p>Just got off with sony support. No one seems to be able to tell me why my VISA will not go through. I was on support with SOE while I followed thier directions to subscribe and with my bank to watch for rejections. I filled out the page for the 300th time in a week and viola! rejection! But not from my bank. And no one can seem to figure out why.</p><p>SOE solution was to go down and just buy cards. That is a load of BS. Just to see, I tried my account with RIFT and amazingly it went through. I used my card today at the grocery. I used it at Amazon. And even did an EBAY transaction through paypal with the same card.</p><p>I guess SOE couldn't care less about one single veteren account.</p><p>Oh well. See ya my friends.</p>

[TSR-JoshuaM]

<p>So, did you want me to help you or is this just a goodbye?  I am not any rep you spoke to on a phone (I don't have one) and I am a crafty fella, I'm pretty good at figuring this stuff out or at least explaining it to you.</p>

[Therios Gatos]

<p>i would love it if you could fix this. "Forced" was the key word. I have been loyal for years. And would like to stay.</p>

[TSR-JoshuaM]

<p><cite>Therios Gatos wrote:</cite></p><blockquote><p>i would love it if you could fix this. "Forced" was the key word. I have been loyal for years. And would like to stay.</p></blockquote><p>PM me your station name and incident number.  I'm sure this will move in to personal information territory so we'll have to keep it off the public side.</p>

[TSR-JoshuaM]

<p>Hold on I think I did it again and you can't PM me.  You can post the incident number here.  Don't post your Station Name.</p>

[Therios Gatos]

<p>110718-001555</p>

[Shaylok]

<p>I'm having the same problem getting SOE to accept my credit card for my subscription.  Every time i try i get this message:</p><p>We're Sorry. Unfortunately, your payment provider was unable to complete this purchase. These issues can be common with some payment providers. Please retry your purchase, or if issues persist, contact your payment provider directly to resolve this issue. You may also reattempt your purchase with a different method of payment. (Error: PT-301)</p><p>I've been to the bank and theyve been unable to find anything that would block my purchase.  My subscription needs to be renewed so i cant get into game to petition.  Please help.</p>

[Therios Gatos]

<p>Well joshua... You got my hopes up. I have posted my case number and have not heard anything from you. If you are trying or researching or just ignoring me, just post to let me know that something in happening. Tome keeps passing and now I will be kicked from the guild this week. </p>

[TSR-JoshuaM]

<p>You took a bit to post the incident number and did so on my days off/a sick day.</p><p>I did see that you got a response and I am looking at the info to make sure its accurate.</p>