Radeon 6950 - Lock Up / Black Screen

[Confusing]

<p>Stability Testing -</p><p>Prime95 - Stable for over 26 hours / blend testsMemtest86+ - Stable / no errors for about 10 hours (I will do this for 24 hours+ tonight)3D Mark11 - No errors / artifacts in over 4 hours of testingSystem - OS - Windows 7 64 bit Home PremiumM/B - Gigabyte z68mx-udh-b3 F5 BIOSHD - Agility 3 OCZ SSDGPU - Sapphire Radeon 6950Ram - GSkill 2x4GB DDR3 12800 1600 MhzCPU - Intel i2500kCooling - Water Cooled</p><p>* Heat is not an issue. In P95, in an ~70 degree F room, the temps never exceed 60 degrees F. In game, the temps hardly go above 35 degrees F as per Real Temp. *</p><p>I recently built this system (5 weeks ago). I have been unable to replicate this error in any setting other than EQ2. WoW runs fine, all desktop operations run fine, all stability tests as per above run fine.Situation -</p><p>I should note, I do not believe (not positive though) this issue has ever occured during solo play and I cannot be sure it has happened in group play, although I think it has. It most definitely occurs in raids though.</p><p>While playing, the game will lock up. This can occur between 30 minutes and 3 days of playing. The system locks up and after a short while (sometimes) the screen goes black. The keyboard does not work. Push to talk doesnt work for voice chat, but I can still hear people talking in the background, so it seems this flaw is in EQ2 itself, as opposed to the system. A hard crash would stop everything, but hearing voice chat in the background leads me to believe something else is occuring. The num lock and caps lock keys do not toggle though, which is troubling.</p><p>The system is not OC'd in any way, everything is stock. All drivers are the latest from their respective manufacturers.</p><p>An odd note though. Sometimes, when I camp out I get an error message. The AERO pop up tells me EQ2 has stopped working and asks if I would like to look for a solution blah blah blah. This error only occurs on camp out and I think this only occurs when in full screen mode. Furthermore, I do not think the above lock up has ever occured while in windowed mode, but I cannot confirm this.</p><p>I am sure you will need the DXdiag (DX 11) info. I will post that tonight when I get back to my home computer. Furthermore, this was a fresh install (OS / EQ2). My next step is to wipe everything and reinstall, but that will have to wait until tomorrow and I was hoping to get some / any insight into the issue prior to that step, if possible.</p><p>I use the following addons - ProfitUI, Dargo Wolf Spell Timer, EQ2 Map and Enemy Spell Timer Cast Bar. I will raid tonight with those addons off and see if the crash still occurs (ie using default UI).</p><p>Below I have read some similar scenarios and while I am not one to blame EQ2, as it is often the system at fault, this truly seems to be specific to the EQ2 environment.</p><p>Thanks!</p>

[TSR-JoshuaM]

<p>While I don't get to play much, I do have my client logged in almost all day long and not encountering similar issues.</p><p>Let's get your DXDIAG first and make sure there isn't anything outstanding and then we'll continue on.  Very hard to test and reproduce issues that may not occur for hours but I assure you I'm still trying!</p>

[Confusing]

<p>------------------System Information------------------Time of this report: 7/18/2011, 09:15:37       Machine name: MARKB-PC   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)           Language: English (Regional Setting: English)System Manufacturer: Gigabyte Technology Co., Ltd.       System Model: Z68MX-UD2H-B3               BIOS: Award Modular BIOS v6.00PG          Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.6GHz             Memory: 8192MB RAMAvailable OS Memory: 8110MB RAM          Page File: 1522MB used, 10680MB available        Windows Dir: C:Windows    DirectX Version: DirectX 11DX Setup Parameters: Not found   User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent)    DWM DPI Scaling: Disabled     DxDiag Version: 6.01.7601.17514 32bit Unicode</p><p>------------DxDiag Notes------------      Display Tab 1: No problems found.        Sound Tab 1: No problems found.        Sound Tab 2: No problems found.        Sound Tab 3: No problems found.          Input Tab: No problems found.</p><p>--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (retail)DirectDraw:  0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)</p><p>---------------Display Devices---------------          Card name: AMD Radeon HD 6900 Series        Manufacturer: ATI Technologies Inc.          Chip type: ATI display adapter (0x6719)           DAC type: Internal DAC(400MHz)         Device Key: EnumPCIVEN_1002&DEV_6719&SUBSYS_E186174B&REV_00     Display Memory: 1733 MB   Dedicated Memory: 2030 MB      Shared Memory: 3798 MB       Current Mode: 1680 x 1050 (32 bit) (60Hz)       Monitor Name: Generic PnP Monitor      Monitor Model: SyncMaster         Monitor Id: SAM037C        Native Mode: 1680 x 1050(p) (59.883Hz)        Output Type: DVI        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,at icfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64 .dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a. cap,atitmm64.dllDriver File Version: 8.17.0010.1083 (English)     Driver Version: 8.861.0.0        DDI Version: 11       Driver Model: WDDM 1.1  Driver Attributes: Final Retail   Driver Date/Size: 5/24/2011 20:06:38, 811008 bytes        WHQL Logo'd: Yes    WHQL Date Stamp:   Device Identifier: {D7B71EE2-2459-11CF-C070-8CC1BEC2C535}          Vendor ID: 0x1002          Device ID: 0x6719          SubSys ID: 0xE186174B        Revision ID: 0x0000 Driver Strong Name: oem11.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NICayman:8. 861.0.0:pciven_1002&dev_6719     Rank Of Driver: 00E62001        Video Accel: ModeMPEG2_A ModeMPEG2_C    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=       D3D9 Overlay: Not Supported            DXVA-HD: Not Supported       DDraw Status: Enabled         D3D Status: Enabled         AGP Status: Enabled</p><p>-------------Sound Devices-------------            Description: Speakers (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes            Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A102&REV_1000        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: RTKVHD64.sys         Driver Version: 6.00.0001.6307 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 2/11/2011 03:18:44, 2739176 bytes            Other Files:         Driver Provider: Realtek Semiconductor Corp.         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No</p><p>            Description: Realtek Digital Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No            Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A102&REV_1000        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: RTKVHD64.sys         Driver Version: 6.00.0001.6307 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 2/11/2011 03:18:44, 2739176 bytes            Other Files:         Driver Provider: Realtek Semiconductor Corp.         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No</p><p>            Description: Realtek Digital Output(Optical) (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No            Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A102&REV_1000        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: RTKVHD64.sys         Driver Version: 6.00.0001.6307 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 2/11/2011 03:18:44, 2739176 bytes            Other Files:         Driver Provider: Realtek Semiconductor Corp.         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No</p><p>---------------------Sound Capture Devices---------------------            Description: Microphone (Realtek High Definition Audio)  Default Sound Capture: Yes  Default Voice Capture: Yes            Driver Name: RTKVHD64.sys         Driver Version: 6.00.0001.6307 (English)      Driver Attributes: Final Retail          Date and Size: 2/11/2011 03:18:44, 2739176 bytes              Cap Flags: 0x1           Format Flags: 0xFFFFF</p><p>-------------------DirectInput Devices-------------------      Device Name: Mouse         Attached: 1    Controller ID: n/aVendor/Product ID: n/a        FF Driver: n/a</p><p>      Device Name: Keyboard         Attached: 1    Controller ID: n/aVendor/Product ID: n/a        FF Driver: n/a</p><p>      Device Name: Virtual HID Minidriver         Attached: 1    Controller ID: 0x0Vendor/Product ID: 0xBEEF, 0xFEEC        FF Driver: n/a</p><p>      Device Name: Nostromo n52 Speedpad2         Attached: 1    Controller ID: 0x0Vendor/Product ID: 0x050D, 0x0815        FF Driver: n/a</p><p>Poll w/ Interrupt: No</p><p>-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x8086, 0x1C2D| Matching Device ID: usbroot_hub20| Service: usbhub| +-+ Generic USB Hub| | Vendor/Product ID: 0x8087, 0x0024| | Location: Port_#0001.Hub_#0001| | Matching Device ID: usbclass_09| | Service: usbhub</p><p>----------------Gameport Devices----------------</p><p>------------PS/2 Devices------------+ Standard PS/2 Keyboard| Matching Device ID: *pnp0303| Service: i8042prt| + HID Keyboard Device| Matching Device ID: hid_device_system_keyboard| Service: kbdhid| + HID Keyboard Device| Vendor/Product ID: 0x050D, 0x0815| Matching Device ID: hid_device_system_keyboard| Service: kbdhid| OEMData: 03 00 88 11 18 00 00 00   | Flags 1: 04000000| + Terminal Server Keyboard Driver| Matching Device ID: rootrdp_kbd| Upper Filters: kbdclass| Service: TermDD| + HID-compliant mouse| Matching Device ID: hid_device_system_mouse| Service: mouhid| + HID-compliant mouse| Vendor/Product ID: 0x050D, 0x0815| Matching Device ID: hid_device_system_mouse| Service: mouhid| OEMData: 03 00 88 11 18 00 00 00   | Flags 1: 04000000| + HID-compliant mouse| Vendor/Product ID: 0x050D, 0x0815| Matching Device ID: hid_device_system_mouse| Service: mouhid| OEMData: 03 00 88 11 18 00 00 00   | Flags 1: 04000000| + HID-compliant mouse| Vendor/Product ID: 0x1532, 0x0016| Matching Device ID: hid_device_system_mouse| Service: mouhid| + Terminal Server Mouse Driver| Matching Device ID: rootrdp_mou| Upper Filters: mouclass| Service: TermDD</p><p>------------------------Disk & DVD/CD-ROM Drives------------------------      Drive: C: Free Space: 26.2 GBTotal Space: 57.1 GBFile System: NTFS      Model: OCZ-AGILITY3</p>

[Confusing]

<p>--------------System Devices--------------     Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26Device ID: PCIVEN_8086&DEV_1C26&SUBSYS_50061458&REV_053&13C0B0C5&0&E8   Driver: n/a</p><p>     Name: Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI ControllerDevice ID: PCIVEN_8086&DEV_1C02&SUBSYS_B0051458&REV_053&13C0B0C5&0&FA   Driver: n/a</p><p>     Name: High Definition Audio ControllerDevice ID: PCIVEN_1002&DEV_AA80&SUBSYS_AA80174B&REV_004&2D68EC9A&0&0108   Driver: n/a</p><p>     Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22Device ID: PCIVEN_8086&DEV_1C22&SUBSYS_50011458&REV_053&13C0B0C5&0&FB   Driver: n/a</p><p>     Name: Video ControllerDevice ID: PCIVEN_8086&DEV_0112&SUBSYS_D0001458&REV_093&13C0B0C5&0&10   Driver: n/a</p><p>     Name: AMD Radeon HD 6900 Series Device ID: PCIVEN_1002&DEV_6719&SUBSYS_E186174B&REV_004&2D68EC9A&0&0008   Driver: n/a</p><p>     Name: High Definition Audio ControllerDevice ID: PCIVEN_8086&DEV_1C20&SUBSYS_A1021458&REV_053&13C0B0C5&0&D8   Driver: n/a</p><p>     Name: 2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0101Device ID: PCIVEN_8086&DEV_0101&SUBSYS_50001458&REV_093&13C0B0C5&0&08   Driver: n/a</p><p>     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 8 - 1C1EDevice ID: PCIVEN_8086&DEV_1C1E&SUBSYS_50011458&REV_B53&13C0B0C5&0&E7   Driver: n/a</p><p>     Name: 2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0100Device ID: PCIVEN_8086&DEV_0100&SUBSYS_00000000&REV_093&13C0B0C5&0&00   Driver: n/a</p><p>     Name: Intel(R) 82801 PCI Bridge - 244EDevice ID: PCIVEN_8086&DEV_244E&SUBSYS_50001458&REV_A53&13C0B0C5&0&F0   Driver: n/a</p><p>     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 7 - 1C1CDevice ID: PCIVEN_8086&DEV_1C1C&SUBSYS_50011458&REV_B53&13C0B0C5&0&E6   Driver: n/a</p><p>     Name: Etron USB 3.0 Extensible Host ControllerDevice ID: PCIVEN_1B6F&DEV_7023&SUBSYS_50071458&REV_014&4219E1E&0&00E7   Driver: n/a</p><p>     Name: Intel(R) Z68 Express Chipset Family LPC Interface Controller - 1C44Device ID: PCIVEN_8086&DEV_1C44&SUBSYS_50011458&REV_053&13C0B0C5&0&F8   Driver: n/a</p><p>     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1ADevice ID: PCIVEN_8086&DEV_1C1A&SUBSYS_50011458&REV_B53&13C0B0C5&0&E5   Driver: n/a</p><p>     Name: Etron USB 3.0 Extensible Host ControllerDevice ID: PCIVEN_1B6F&DEV_7023&SUBSYS_50071458&REV_014&1B0D22A2&0&00E5   Driver: n/a</p><p>     Name: Intel(R) Management Engine InterfaceDevice ID: PCIVEN_8086&DEV_1C3A&SUBSYS_1C3A1458&REV_043&13C0B0C5&0&B0   Driver: n/a</p><p>     Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2DDevice ID: PCIVEN_8086&DEV_1C2D&SUBSYS_50061458&REV_053&13C0B0C5&0&D0   Driver: n/a</p><p>     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10Device ID: PCIVEN_8086&DEV_1C10&SUBSYS_50011458&REV_B53&13C0B0C5&0&E0   Driver: n/a</p><p>     Name: Realtek PCIe GBE Family ControllerDevice ID: PCIVEN_10EC&DEV_8168&SUBSYS_E0001458&REV_064&B75C242&0&00E6   Driver: n/a</p><p>------------------DirectShow Filters------------------</p><p>DirectShow Filters:WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514WMAP ro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514WMSp eech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385Mpeg 4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514WMV ideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514Mpe g43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385Mpe g4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.1751 4WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514Scr een Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.1751 4AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514 VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514 SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7 601.17528Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0 000AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528S treamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.1 7528MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7514MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514 SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514VB I Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514MP EG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.1752 8Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514SBE2F ileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528Micr osoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514 MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514D V Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514Vid eo Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514Microso ft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17 514ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514V ideo Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514 MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528Lin e 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514Vid eo Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514V ideo Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514 VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514 WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.1751 4File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514D VD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514O verlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514MP EG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601 .17528DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514Samp leGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514 Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514M PEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.1751 4StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.76 01.17528Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7514AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514Wa ve Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514MI DI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514Mu lti-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514Fi le stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514 Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0 000StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7 601.17528AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514 File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514Inf inite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514Enha nced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514M PEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514</p><p>WDM Streaming Tee/Splitter Devices:Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.1751 4</p><p>Video Compressors:WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385WMV ideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385MSS creen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514MJPE G Compressor,0x00200000,0,0,quartz.dll,6.06.7601.175 14Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514Inte l IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514Micro soft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514Microso ft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514</p><p>Audio Compressors:WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385WMA udio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514PCM ,0x00200000,1,1,quartz.dll,6.06.7601.17514Microsof t ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514CCIT T A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514</p><p>Audio Capture Sources:Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514</p><p>PBDA CP Filters:PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17 528PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528</p><p>Midi Renderers:Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514Mi crosoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514</p><p>WDM Streaming Capture Devices:Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514Rea ltek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514Rea ltek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514</p><p>WDM Streaming Rendering Devices:Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514Re altek HDA SPDIF Optical Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514Realt ek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514</p><p>BDA Network Providers:Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514</p><p>Multi-Instance Capable VBI Codecs:VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514</p><p>BDA Transport Information Renderers:BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514M PEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514</p><p>BDA CP/CA Filters:Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17528Encry pt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17528PTFil ter,0x00200000,0,0,EncDec.dll,6.06.7601.17528XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17528</p><p>WDM Streaming Communication Transforms:Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.1751 4</p><p>Audio Renderers:Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17514 Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514De fault WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514Di rectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514Di rectSound: Realtek Digital Output(Optical) (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514Di rectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514Re altek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17514 Realtek Digital Output(Optical),0x00200000,1,0,quartz.dll,6.06.760 1.17514</p><p>---------------EVR Power Information---------------Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)   Quality Flags: 2576    Enabled:    Force throttling    Allow half deinterlace    Allow scaling    Decode Power Usage: 100  Balanced Flags: 1424    Enabled:    Force throttling    Allow batching    Force half deinterlace    Force scaling    Decode Power Usage: 50  PowerFlags: 1424    Enabled:    Force throttling    Allow batching    Force half deinterlace    Force scaling    Decode Power Usage: 0</p><p>*** Please note the only thing changed is my RAM. Currently running at 1333mhz instead of 1600mhz for stability testing in game. Just trying to narrow issues down on my end. Error occurs at 1600mhz but have yet to have an issue at 1333 (3 hours gameplay). I am sure it will happen today though <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[TSR-JoshuaM]

<p>I know you say you are watercooled so I just want clarity on the temperatures you recorded.</p><p>35F seems a bit wrong even for water cooling without a peltier present.  That's only 3 degrees above the freezing point.</p><p>If you meant 35C, that's a perfect temp to be at and would make the most sense with water cooling, under load, without a peltier.</p><p>Also, what is water cooled?  And did you check GPU temps as well?</p>

[Confusing]

<p>Sorry. I meant C on that, Real Temp is in C and here everything is measured in F.</p><p>Only the CPU is water cooled. The sapphire card is on stock cooling -</p><p><a href="http://www.tigerdirect.com/applications/searchtools/item-details.asp?EdpNo=140320&SRCCODE=WEBLET03SHIP&cm_mmc=Email-_-WebletMain-_-WEBLET03SHIP-_-03ship">http://www.tigerdirect.com/applicat...03SHIP-_-03ship</a></p><p>EDIt - GPU temps are sub 40 degrees @ idle. Quick 3d mark run showed 65-70 C max temps. Mind you, it is pretty cool here at the coast today, so my room is likely about 5-8 degrees F cooler than normal. That being said, I don't see my GPU temps changing much with that small variation.</p>

[TSR-JoshuaM]

<p>65-70C on a 'quick 3d mark run' seems a bit high to me.  How about in-game EQ2 preferably right before the time the issues occur?  Not saying it's the source of the issue.  Going over some of those now.</p>

[TSR-JoshuaM]

<p>To touch on the voice chat, it's actually a separate service so if EQII is in a frozen/crashed state, it might still be active.</p><p>We do need to start with clearing your cache, you can just delete the entire Cache folder to start.</p><p>Can you reproduce it with, say, Turbo Boost off?</p>

[Confusing]

<p>Entire cache folder now deleted.</p><p>By quick I meant not using all the DEMOs etc. Just doing the stress tests only, which take about 4-5 min, run in 5 loops which is default on the professional version. Max temp achieved was 68 degrees C.</p><p>What is turbo boost?</p><p>In EQ2 I dont ever pass 60, even in raids. In fact, I don't think my fan has ever even bothered to kick up to 100%. I play with pretty light graphic settings. I'm more into the performance over quality. Few particles, low textures etc.</p>

[TSR-JoshuaM]

<p>Turbo boost is what causes your CPu to run up to 3.6GHZ (i think 3.7 max by default).  Bios setting for the i5/i7 series.</p>

[Confusing]

<p>Ah I thought you meant that.</p><p>Problem has occured with it off and on. It is only on now due to returning to stock settings. I usually leave it off as I prefer the same setting always instead of changing based on demand.</p>

[TSR-JoshuaM]

<p><cite>Confusing wrote:</cite></p><blockquote><p>Ah I thought you meant that.</p><p>Problem has occured with it off and on. It is only on now due to returning to stock settings. I usually leave it off as I prefer the same setting always instead of changing based on demand.</p></blockquote><p>I do the same, no worries <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />  Making sure we cover all the bases.</p><p>We might need to look in to any error reporting that may have been logged.  Can you open a ticket and get us your MSINFO?</p>

[Confusing]

<p>Sure. What is the easiest way to go about doing that?</p>

[TSR-JoshuaM]

<p><cite>Confusing wrote:</cite></p><blockquote><p>Sure. What is the easiest way to go about doing that?</p></blockquote><p>Both sets of instructions in my sig, MSINFO and contacting support directly (including opening a support ticket)</p>

[Confusing]

<p>Sent.</p><p>I put CSR Inquiry as title I think and said for you in the text <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[TSR-JoshuaM]

<p>I sent you a response, we'll work through it on the ticket. </p>