crashing to desktop when zoning [Archive] - EQ2 Forum Archive @ EQ2Wire

Krystara

07-01-2011, 06:55 PM

I seem to be having some kind of issue clearing out my memory when zoning because after 4 - 5 zones, I crash to my desktop. Especially if my guildhall is involved in the zoning.Today's error message is:Everquest II has detected an unrecoverable error and must shut-down.<verify> E:liveeq2frameworkcoredevicesDirectX9RenderDevice. cpp (15853): Directx Error. (E_OUTOFMEMORY) 00c951adI have no idea what that means - help?

TSR-JoshuaM

07-01-2011, 07:09 PM

Could you post your DXDIAG information? Top 3 sections, system/display/sound devices. Instructions in my signature! <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

Krystara

07-01-2011, 07:16 PM

------------------System Information------------------Time of this report: 7/1/2011, 18:14:30 Machine name: TREANT Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647) Language: English (Regional Setting: English)System Manufacturer: NVIDIA System Model: 122-CK-NF68 BIOS: Phoenix - AwardBIOS v6.00PG Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs) Memory: 2814MB RAM Page File: 893MB used, 4831MB available Windows Dir: C:WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode------------DxDiag Notes------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. Sound Tab 1: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (n/a)DirectDraw: 0/4 (retail)DirectInput: 0/5 (n/a)DirectMusic: 0/5 (n/a)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: NVIDIA GeForce 9800 GTX+ Manufacturer: NVIDIA Chip type: GeForce 9800 GTX+ DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_0613&SUBSYS_C8793842&REV_A2 Display Memory: 512.0 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: nv4_disp.dll Driver Version: 6.14.0012.6724 (English) DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 2/23/2011 02:57:00, 6398720 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: nv4_mini.sys Mini VDD Date: 2/23/2011 02:57:00, 9888384 bytesDevice Identifier: {D7B71E3E-4553-11CF-B641-75E803C2CB35} Vendor ID: 0x10DE Device ID: 0x0613 SubSys ID: 0xC8793842 Revision ID: 0x00A2 Revision ID: 0x00A2 Video Accel: ModeMPEG2_C ModeMPEG2_D Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: EnabledDDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run-------------Sound Devices------------- Description: SB Live! 24-bit Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCIVEN_1102&DEV_0007&SUBSYS_100A1102&REV_00 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: P17.sys Driver Version: 5.12.0001.0514 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 6/15/2007 02:47:26, 1127936 bytes Other Files: Driver Provider: CREATIVE HW Accel Level: Full Cap Flags: 0xF5F Min/Max Sample Rate: 4000, 96000Static/Strm HW Mix Bufs: 64, 63 Static/Strm HW 3D Bufs: 64, 63 HW Memory: 0 Voice Management: Yes EAX(tm) 2.0 Listen/Src: Yes, Yes I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run

TSR-JoshuaM

07-01-2011, 07:24 PM

From what I can see here and with our logging, you are literally running out of memory.What are you display options set to?

Krystara

07-01-2011, 07:35 PM

I have it set to a custom setting - this is the list from my eq2_recent.ini if that helps:<div></div>

TSR-JoshuaM

07-01-2011, 07:36 PM

Please remove that as quickly as you can. It contains your station name and that should not be revealed. I've requested it be deleted as well. Whichever comes first! <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

Krystara

07-01-2011, 07:54 PM

Oops. Oh well. Anyway, it's a custom setting, probably slightly above high quality.

TSR-JoshuaM

07-01-2011, 07:58 PM

<cite>Lysari@Antonia Bayle wrote:</cite><blockquote>Oops. Oh well. Anyway, it's a custom setting, probably slightly above high quality.</blockquote>With the amount of memory you have, you might want to reduce that setting to below balanced. Somewhere between performance and balanced. You will have to go in there and disable things. I'd start with shadows and particles. Guild halls are very heavy on the memory usage, especially when decorated.

Krystara

07-01-2011, 08:01 PM

Blast. But the game is so pretty! /whine /grinsSo it's just not unloading the older zones correctly and running out of memory then?

TSR-JoshuaM

07-02-2011, 12:21 PM

<cite>Lysari@Antonia Bayle wrote:</cite><blockquote>Blast. But the game is so pretty! /whine /grinsSo it's just not unloading the older zones correctly and running out of memory then?</blockquote>Not necessarily but that is a possible cause as well. Not everything can be 'unloaded' like objects and textures that are re-used in your next zone and so on.