Black screen (except for chat box and hotbars) in certain zones

[Ruby123]

<p>There are certain zones I am unable to login to, they are Darklight wood and Neriak. When I get to those zones the main part of my screen is completly black, but I can see the chatbox text and my hotbars. Anyone have this problem? other zones are fine.</p>

[TSR-JoshuaM]

<p>Which patch method are you using? We have Station Launcher, with multiple game access, and the game specific LaunchPads.</p><p>Also, are you using Shader 1 or 3?</p>

[Ruby123]

<p>I am using Launchpad. I have no idea what Shader is.</p><p>Also another note, I just tried Nektolos and have the same problem. However if I try on another character, I can login to these zones without a problem. I also tried to delete the UI settings for the character, relogged in and same problem.</p>

[TSR-JoshuaM]

<p>Let's clear the cache then if it works fine on another character.  These are our standard cache and configuration clearing instructions.</p><p><p>You may want to make backups and then delete the following files and folders:</p><p>cache folder</p><p>eq2_recent.ini</p><p>eq2_default.ini</p><p>EverQuest2.exe</p><p>eq2.ini</p><p>As well as the character specific files, these will appear as such:</p><p>Servername_CharacterName_EQ2_uisettings.ini</p><p>Stationname_characters.ini</p><p>To do this, please follow these directions:</p><p>1. First look for your EverQuest II directory. You can find the default directory in (for Windows XP): C:Program FilesSonyEverQuest II (for Windows Vista/7): C:Program DataSony Online EntertainmentInstalled GamesEverQuest II</p><p>2. Click on MY COMPUTER and then proceed into local disk C:</p><p>3. Navigate your way to the default directory, or your chosen installation directory.</p><p>4. Next look for any files explained above and delete them. </p><p>5. Afterwards, please start EverQuest II to have these files re-downloaded by the patcher.</p><p>If deleting these files does not resolve your issue, you can restore your backed up files and folders and retain your hotkeys, contact lists, and display settings.</p></p>

[Ruby123]

<p>I have just tried logging on with Station Launcher instead and it seems to be working now.</p><p>Thanks</p>

[TSR-JoshuaM]

<p>That works as well <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p>