Unable to download trial version

[JustaLlama]

<p>Windows 7 64bit</p><p>Asus Sabretooth P67, 2nd gen I5 2500k</p><p>XFX 6850 XXX</p><p>SSD boot</p><p>Basically a new rig that has offered no problems for 8 weeks.  Trying to download the trial, the launcher shuts down.  I've gotten as high as about 6.3 gigs then I get a 1004 error every time I try to resume the download.  I also get the error that flash isn't up to date (but it is).</p><p>I have no real desire to sit here for hours trying to figure out what the problem is.  I know it's not my system because I built it (and I do excellent work) and because I have about 12 games installed right now and they all run without a hitch, MMO's and offline games alike.  I'll check here tomorrow and hopefully someone will have an answer.</p>

[Zytork]

<p>Clear the game off your comp and try redownloading it again.</p>

[JustaLlama]

<p><cite>Zytork wrote:</cite></p><blockquote><p>Clear the game off your comp and try redownloading it again.</p></blockquote><p>C'mon, I'm not a noob, that's the first thing I tried last night.  But thanks.</p><p>Trying the streaming version now, maybe that works.</p><p>**Edit:  Unrecoverable error after hitting "play" with the streaming version.</p><p>**Edit 2:  I've made it as far as character creation, then crashed.  Now stuck loading to character creation again while zone data loads..again.  About 10 minutes stuck at this phase for a 200mb download which should take a fraction of that time with my ISP.</p>

[Finora]

<p>As I recall there is some weirdness with the launcher and windows 7. You might find better answers on the <a href="http://forums.station.sony.com/eq2/forums/list.m?category_id=45" target="_blank">support forums.</a></p><p>I very recently downloaded that launcher & the game on an old computer with XP with no issues and also on a vista computer with no issues.</p>

[SOE-MOD-02]

<p>Moved this to Tech Support to try to gain you more assistance.  <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[Peogia]

<p><cite>Finora@Everfrost wrote:</cite></p><blockquote><p>As I recall there is some weirdness with the launcher and windows 7. You might find better answers on the <a href="http://forums.station.sony.com/eq2/forums/list.m?category_id=45" target="_blank">support forums.</a></p><p>I very recently downloaded that launcher & the game on an old computer with XP with no issues and also on a vista computer with no issues.</p></blockquote><p>Windows 7 has no issue what so ever with lp1 lp2 lp3 full/streamer and actually out performs vista and xp 64/32bit combined in anything and everything with the appropriate hardware of course</p><p>only issue 7 has is hibernation and uac and sleep modes also noticed a few issues with the power saving modes allot of manufacturers recommend disabling the hibernation and sleep modes as they cause bsod's on allot of systems as for uac thats an optional preference</p>

[JustaLlama]

<p>Finally got the whole game to install with the streaming version, but crashes are common.  I've made it into the game, but can't see NPC's anywhere, just the text they're talking about.  Then I crash.</p><p>Edit:  OK, now the green "play" button on the launcher saying "playing..." and isn't clickable.</p><p>As much as I'd like to play a new game for awhile, if the rest of it is as buggy as getting it to run...</p>

[JustaLlama]

<p><cite>Peogia wrote:</cite></p><blockquote><p><cite>Finora@Everfrost wrote:</cite></p><blockquote><p>As I recall there is some weirdness with the launcher and windows 7. You might find better answers on the <a href="http://forums.station.sony.com/eq2/forums/list.m?category_id=45" target="_blank">support forums.</a></p><p>I very recently downloaded that launcher & the game on an old computer with XP with no issues and also on a vista computer with no issues.</p></blockquote><p>Windows 7 has no issue what so ever with lp1 lp2 lp3 full/streamer and actually out performs vista and xp 64/32bit combined in anything and everything with the appropriate hardware of course</p><p>only issue 7 has is hibernation and uac and sleep modes also noticed a few issues with the power saving modes allot of manufacturers recommend disabling the hibernation and sleep modes as they cause bsod's on allot of systems as for uac thats an optional preference</p></blockquote><p>I keep power saving modes off by default.  If I want to save power, I turn the machine off manually.</p>

[TSR-JoshuaM]

<p>Can you post your DXDIAG information?  top 3 sections, system/display/sound devices.  If you have an opened support ticket, I could use the incident number and make sure you attach your MSINFO file to it as well.  Open the ticket if you haven't already <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>