"Application ran out of memory when requesting 88832 bytes....."

[Stackerz]

<p>I spent all day yesterday dealing with this error and have yet to find a solution to beable to play my account after four years. I have a ticket open but know it can take a while for someone to get to it. I have a Dixdiag but was wondering if I should post it here or just wait for someone to help me with my ticket? I have a feeling this can be resolved soon if I can get someone who knows what there doing, because Im out of Ideas and really can't wait to play. I tried it on many settings with four different characters but the error keeps coming up. Thank you for any help!!</p><p>Stackerz</p><p><span ><li>Were you grouping, solo, or raiding?  Solo<strong></strong> </li><li>What zone were you in?  Kethelen and G Fay<strong> </strong></li><li>What level is your character? 37<strong></strong></li><li>What race is your character? High Elf<strong></strong></li><li>Was your character in an illusion form? No<strong></strong></li><li>What performance profile is the game set as? (High Quality, Balanced, etc.) Custom <strong></strong></li><li>What is the screen resolution that you have the game set to? the 3rd from the top of scroll screen<strong></strong></li><li>Was it Windowed mode or Full Screen? Windowed<strong></strong> </li><li>Are you running Fraps or a movie/music player on the same computer? No</li><li></li><li>My computer is older, it's a Home 32-Bit SP3 is running on Windows XP with a 256 MB RADEON 9600 and a B91D D-SUB(1280x1024@60Hz) graphics cards. with 756 MB DDR @ 200 MHz RAM. </li></span></p>

[TSR-JoshuaM]

<p>While there may be updates you could run that would help better manage everything and hopefully avoid potential out of memory situations and there could also be background applications we could disable, much of this would hinge on exactly where your graphics settings are.</p><p>Custom is not quite descriptive enough and we would need a more specific breakdown.  Try the lowest graphic setting, Extreme Performance, and see if you can reproduce the crashing.  In the meantime, go ahead and post your DXDIAG information so we can see if there are any drivers that may need updating and so on.  Instructions are in my signature, post the top 3 sections system/display/sound devices.</p>

[Stackerz]

<p>Is this the Information you needed?</p>

[TSR-JoshuaM]

<p>Visit the link below and download the latest drivers for your video card device.  While there are new drivers available this might not fully address the issue.  Give the extreme performance graphics setting a test in-game and see if you can reproduce the crashing with these new drivers.</p><p>ATI Drivers - <a href="http://support.amd.com/us/gpudownload/windows/Legacy/Pages/radeonaiw_xp.aspx?type=2.4.1&product=2.4.1.3.13&lang=English">http://support.amd.com/us/gpudownlo...13&lang=English</a></p>

[Stackerz]

<p>Thank You so much Josh.</p><p>I played for about an hour and no crash!!! WOOT! The new graphics settings I think is what it needed. I appreciate your help alot. If the issue persists I will let you guys know. Plus the new updates are probaly needed as well for my driver, tahnks again</p><p>Stackerz</p>

[Mysstie]

I notice your system has 768 MB of system RAM. With the 1 Gig of RAM I had in my system, I would get this message all the time. It usually only happened with zoning into a Guild Hall or a House jam packed with items. My system simply did not have enough RAM to load everything into memory. I would typically have to send a petition in to have my character moved out. In the past few days I managed to my system (which uses the odd RDRAM that uses RIMM modules) up to 1.5 Gigs. Now I can actually get in Guild Halls and what not and have not seen that message since. Going to Extreme Performance will certainly help to delay going out of memory.. although that setting didn't matter to me if it was a jam-packed guild hall with 1000 something items. Just I'd mention it as an FYI if it happens again.

[Haliken]

<p>In my experience, the single greatest way to combat high RAM usage in EQ2 is to turn texture quality down for players/npc's as well as for the environmental textures. Each step down in texture quality decreases the RAM used by textures by 75%, and, for instance, the first step from maximum to high texture quality often drops my RAM usage by 500MB or more.</p>

[Stackerz]

<p>Yep it is still happening unfortunately. I downloaded the software for my driver but it ended up being overloaded so I had to uninstall and roll back the driver for my grahics. I played after that for about an hour again (not really doing much) then it happend in EL while I was running through. Though It didn't happen while I was in kethelin. So now I am just trying to tweak what I can to make it work. Any other information is appreciated</p><p>What did you mean Mysstie by "Managed your system up to 1.5 gigs?" Did you add a memory stick or is there another way? I haven't even tried the guild hall yet <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />. I'm still learning the computer terms and abbrevs but can signify what some mean.</p><p>Haliken,  I have  the setting on extreme performance so I think all the settings automatically drop to the lowest, but I will double check for sure. At this point I just want to grind SO BAD! Anything helps, thanks.</p>

[TSR-JoshuaM]

<p><cite>Stackerz wrote:</cite></p><blockquote><p>Yep it is still happening unfortunately. I downloaded the software for my driver but it ended up being overloaded so I had to uninstall and roll back the driver for my grahics. I played after that for about an hour again (not really doing much) then it happend in EL while I was running through. Though It didn't happen while I was in kethelin. So now I am just trying to tweak what I can to make it work. Any other information is appreciated</p><p>What did you mean Mysstie by "Managed your system up to 1.5 gigs?" Did you add a memory stick or is there another way? I haven't even tried the guild hall yet <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" />. I'm still learning the computer terms and abbrevs but can signify what some mean.</p><p>Haliken,  I have  the setting on extreme performance so I think all the settings automatically drop to the lowest, but I will double check for sure. At this point I just want to grind SO BAD! Anything helps, thanks.</p></blockquote><p>You can still turn settings down further in most cases while on Extreme Performance.  There isn't so much a fix for this issue as there are ways to minimize your memory usage so you do not run out.</p>

[Peogia]

<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Stackerz wrote:</cite></p><blockquote><p>Yep it is still happening unfortunately. I downloaded the software for my driver but it ended up being overloaded so I had to uninstall and roll back the driver for my grahics. I played after that for about an hour again (not really doing much) then it happend in EL while I was running through. Though It didn't happen while I was in kethelin. So now I am just trying to tweak what I can to make it work. Any other information is appreciated</p><p>What did you mean Mysstie by "Managed your system up to 1.5 gigs?" Did you add a memory stick or is there another way? I haven't even tried the guild hall yet <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" />. I'm still learning the computer terms and abbrevs but can signify what some mean.</p><p>Haliken,  I have  the setting on extreme performance so I think all the settings automatically drop to the lowest, but I will double check for sure. At this point I just want to grind SO BAD! Anything helps, thanks.</p></blockquote><p>You can still turn settings down further in most cases while on Extreme Performance.  There isn't so much a fix for this issue as there are ways to minimize your memory usage so you do not run out.</p></blockquote><p>It really should say 1.5gig/2gig ram and not 512mb here</p><p><a href="http://soe-ing.custhelp.com/app/answers/detail/a_id/10562/kw/system%20requirements/session/L3RpbWUvMTMwOTE4NDM1OS9zaWQvNVFRcWl6eGs%3D" target="_blank" rel="nofollow">http://soe-ing.custhelp.com/app/ans...vNVFRcWl6eGs%3D</a></p><p>I haven't seen Everquest II run on 512mb since you guys deleted Island of Refuge and btw I think you guys broke the last instance in prismatic's with your extreme nerf to Island of Refuge I did The Isle of Refuge<img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />arathar's Flight a few days ago and the hole thing popped solid wood chests only even the legendary chests were wood chests and that was best that dropped last name gave fabled but clearing it in color was a royal wast of time from such a cynical nerf</p>

[TSR-JoshuaM]

<p>I just fired up a laptop that runs it with 512mb of memory <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" /></p><p>It gets out of memory crashes zoning in to my guild hall though.  But I will let QA know <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> </p>

[Peogia]

<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>I just fired up a laptop that runs it with 512mb of memory <img src="/eq2/images/smilies/69934afc394145350659cd7add244ca9.gif" border="0" /></p><p>It gets out of memory crashes zoning in to my guild hall though.  But I will let QA know <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /> </p></blockquote><p>zone around a few times and hit all the expansions kunark should hit hard lol bet sentinels of fates to</p>

[TSR-JoshuaM]

<p><cite>Peogia wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>I just fired up a laptop that runs it with 512mb of memory <img src="/eq2/images/smilies/69934afc394145350659cd7add244ca9.gif" border="0" /></p><p>It gets out of memory crashes zoning in to my guild hall though.  But I will let QA know <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /> </p></blockquote><p>zone around a few times and hit all the expansions kunark should hit hard lol bet sentinels of fates to</p></blockquote><p>If I turn things down even further, it zones fine, gets in to my guild hall fine, and all that now.  So yeah, 512 is the minimum <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[Peogia]

<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Peogia wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>I just fired up a laptop that runs it with 512mb of memory <img src="/eq2/images/smilies/69934afc394145350659cd7add244ca9.gif" border="0" /></p><p>It gets out of memory crashes zoning in to my guild hall though.  But I will let QA know <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /> </p></blockquote><p>zone around a few times and hit all the expansions kunark should hit hard lol bet sentinels of fates to</p></blockquote><p>If I turn things down even further, it zones fine, gets in to my guild hall fine, and all that now.  So yeah, 512 is the minimum <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p>kunark and sentinels? under xp with sp2+?</p>

[TSR-JoshuaM]

<p><cite>Peogia wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Peogia wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>I just fired up a laptop that runs it with 512mb of memory <img src="/eq2/images/smilies/69934afc394145350659cd7add244ca9.gif" border="0" /></p><p>It gets out of memory crashes zoning in to my guild hall though.  But I will let QA know <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /> </p></blockquote><p>zone around a few times and hit all the expansions kunark should hit hard lol bet sentinels of fates to</p></blockquote><p>If I turn things down even further, it zones fine, gets in to my guild hall fine, and all that now.  So yeah, 512 is the minimum <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p>kunark and sentinels? under xp with sp2+?</p></blockquote><p>Its an XP SP3 pc.  I was in great divide area, zoned in to kael and called to my guild hall and went around antonica and the freeport city.  I'll try SF zones in a few.</p>

[Peogia]

<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Peogia wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Peogia wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>I just fired up a laptop that runs it with 512mb of memory <img src="/eq2/images/smilies/69934afc394145350659cd7add244ca9.gif" border="0" /></p><p>It gets out of memory crashes zoning in to my guild hall though.  But I will let QA know <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /> </p></blockquote><p>zone around a few times and hit all the expansions kunark should hit hard lol bet sentinels of fates to</p></blockquote><p>If I turn things down even further, it zones fine, gets in to my guild hall fine, and all that now.  So yeah, 512 is the minimum <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p>kunark and sentinels? under xp with sp2+?</p></blockquote><p>Its an XP SP3 pc.  I was in great divide area, zoned in to kael and called to my guild hall and went around antonica and the freeport city.  I'll try SF zones in a few.</p></blockquote><p>What video card? does the video card share half the ram with system ram? allot of older cards did lol</p>

[TSR-JoshuaM]

<p><cite>Peogia wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Peogia wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Peogia wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>I just fired up a laptop that runs it with 512mb of memory <img src="/eq2/images/smilies/69934afc394145350659cd7add244ca9.gif" border="0" /></p><p>It gets out of memory crashes zoning in to my guild hall though.  But I will let QA know <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /> </p></blockquote><p>zone around a few times and hit all the expansions kunark should hit hard lol bet sentinels of fates to</p></blockquote><p>If I turn things down even further, it zones fine, gets in to my guild hall fine, and all that now.  So yeah, 512 is the minimum <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p>kunark and sentinels? under xp with sp2+?</p></blockquote><p>Its an XP SP3 pc.  I was in great divide area, zoned in to kael and called to my guild hall and went around antonica and the freeport city.  I'll try SF zones in a few.</p></blockquote><p>What video card? does the video card share half the ram with system ram? allot of older cards did lol</p></blockquote><p>Its a crappy 64mb onboard device and is mostly shared, yes.</p>

[Stackerz]

<p>What a conversation!</p><p>I was just on for a little while there before it crashed again. This time I turned down all texture settings to their lowest (of course the performance went custom) and it ran good till I encountered a couple heroics. Is there any other suggestions as to what would limit memory use on my computer itself to help stop the problem more?</p><p>I turned down my display settings already and my ctrl, alt, delete doesn't work (because of something IDK what) So I'm not sure how to close any backround noise down. Anything else would be awesome to help the problem! Thanks again.</p>

[TSR-JoshuaM]

<p><cite>Stackerz wrote:</cite></p><blockquote><p>What a conversation!</p><p>I was just on for a little while there before it crashed again. This time I turned down all texture settings to their lowest (of course the performance went custom) and it ran good till I encountered a couple heroics. Is there any other suggestions as to what would limit memory use on my computer itself to help stop the problem more?</p><p>I turned down my display settings already and my ctrl, alt, delete doesn't work (because of something IDK what) So I'm not sure how to close any backround noise down. Anything else would be awesome to help the problem! Thanks again.</p></blockquote><p>If you open a support ticket and include your MSINFO, I can help identify some applications/services you might be able to disable to save on some memory.  Instructions for the support ticket and MSINFO in my signature.</p>

[Stackerz]

<p>Kool beans I have existing Ticket open. I can update it with my MSINFO right now.</p>

[TSR-JoshuaM]

<p><cite>Stackerz wrote:</cite></p><blockquote><p>Kool beans I have existing Ticket open. I can update it with my MSINFO right now.</p></blockquote><p>PM me the reference number.</p>

[Mysstie]

<p><cite>Stackerz wrote:</cite></p><blockquote><p>What did you mean Mysstie by "Managed your system up to 1.5 gigs?" Did you add a memory stick or is there another way? I haven't even tried the guild hall yet <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" />. I'm still learning the computer terms and abbrevs but can signify what some mean.</p></blockquote><p>I took out 1 pair of memory sticks that equaled 512 mb and replaced them with a pair of memory sticks that equaled 1 gb total. Those together with the other 512mb pair gave me a total of 1.5 Gigs ( 256mb + 256mb + 512mb + 512mb).</p><p>With 1 Gig I ran around every zone with decent quality settings.. my only problem came when I zoned into like a T2 Guild Hall (with no outside area buffer like the T3 halls) or a House, where it has to load every entity at once into memory. If I zoned into my own house after being in a few zones before-hand I'd crash sometimes. 320 items (entities) must have been right at the edge.</p><p>Nice not to worry about that now. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[Stackerz]

<p>I bet its nice : ). zoning is a pain for me. Especially dungeons, but hey hopefully soon itll be awesome.</p>