cannot see the leaper/glider in last step of mount quests

[Winter12345]

<p>For some reason, I am unable to see the leaper/glider in the last step of both mount quests (put the saddle on the glider, meet with the mountain raptor). I am going to where the creatures are in order to complete the quest series but cannot see them. I have tried logging out, exiting the zone, turning up my graphics, but nothing has worked :/ However, I also know a few other people who are having the same problem....so possibly a bug?</p><p>Again, I am unable to finish the quest for the leaper/glider because I cannot see them at the end of the questline.</p><p>Any suggestions?</p>

[Wingrider01]

<p><cite>Intercede@Nagafen wrote:</cite></p><blockquote><p>For some reason, I am unable to see the leaper/glider in the last step of both mount quests (put the saddle on the glider, meet with the mountain raptor). I am going to where the creatures are in order to complete the quest series but cannot see them. I have tried logging out, exiting the zone, turning up my graphics, but nothing has worked :/ However, I also know a few other people who are having the same problem....so possibly a bug?</p><p>Again, I am unable to finish the quest for the leaper/glider because I cannot see them at the end of the questline.</p><p>Any suggestions?</p></blockquote><p>run a full file check on the launcher, seems like you are missing some files. If oyu are using the streaming client, I am not sure how that is done, hopefully the tsr will assist on that</p>

[TSR-JoshuaM]

<p><cite>Intercede@Nagafen wrote:</cite></p><blockquote><p>For some reason, I am unable to see the leaper/glider in the last step of both mount quests (put the saddle on the glider, meet with the mountain raptor). I am going to where the creatures are in order to complete the quest series but cannot see them. I have tried logging out, exiting the zone, turning up my graphics, but nothing has worked :/ However, I also know a few other people who are having the same problem....so possibly a bug?</p><p>Again, I am unable to finish the quest for the leaper/glider because I cannot see them at the end of the questline.</p><p>Any suggestions?</p></blockquote><p>I had this same issue on a new install of the streaming launcher last night.  The models weren't downloaded yet.  However, this may not always be the case with similar symptoms.  Few things to try depending on your patch method.</p><p>For streaming launcher, you will simply need to let it complete downloading the assets.  I would also recommend disabling shader 3.0 simply to test.  I can see them fine on shader 3 but you may already have the models without it.</p><p>For Station Launcher / Full LaunchPad - you can delete the VPK files associated with this update.  The quickest method would be to browse to your EQII game folder and open the PAK folder.  Sort it by date and you should see appcache.vpk, char_mounts.vpk, char_exp04_cocatrice.vpk, char_anm.vpk, and snd_raptor.vpk.   This is roughly a little over 100mb of data.  I recommend moving those files out and allowing the patcher to re-download them just in case it has become corrupt.</p><p>Finally, clear cache and configurations as a test as well.  I've included our standard instructions for that process below.</p><p>You may want to make backups and then delete the following files and folders:cache foldereq2_recent.inieq2_default.iniEverQuest2.exee q2.iniAs well as the character specific files, these will appear as such:Servername_CharacterName_EQ2_uisettings.iniSt ationname_characters.iniTo do this, please follow these directions:1. First look for your EverQuest II directory. You can find the default directory in (for Windows XP): C:Program FilesSonyEverQuest II (for Windows Vista/7): C:Program DataSony Online EntertainmentInstalled GamesEverQuest II2. Click on MY COMPUTER and then proceed into local disk C:3. Navigate your way to the default directory, or your chosen installation directory.4. Next look for any files explained above and delete them. 5. Afterwards, please start EverQuest II to have these files re-downloaded by the patcher.If deleting these files does not resolve your issue, you can restore your backed up files and folders and retain your hotkeys, contact lists, and display settings.</p>

[Winter12345]

<p>I believe I use the Station Launchpad...but when you say "move the files out," I'm assuming you mean to delete them? I'll give it a try.</p><p>thanks for the help!</p>

[TSR-JoshuaM]

<p><cite>Intercede@Nagafen wrote:</cite></p><blockquote><p>I believe I use the Station Launchpad...but when you say "move the files out," I'm assuming you mean to delete them? I'll give it a try.</p><p>thanks for the help!</p></blockquote><p>By move the files out, I mean literally drag them to a different location that you can remember.  This works just like deleting it but if it fails to resolve the issue you can simply drag the files back to restore your configuration settings.</p>