I don't get it...

[Marialle]

<p>Yesterday, the game and everything was running just fine. Did an HQ on Antonia Bayle, then switched to Freeport server and got my character there to 26.</p><p>I try to play this morning, and I've had 3 blue screen crashes and one total computer lock-up (requiring a restart) in 2 hours.</p><p>Any idea what's going on? It sounds like motherboard issues, and I really pray it isn't, I can't afford another one.</p>

[TSR-JoshuaM]

<p>We would need much more information to give you a proper diagnosis.</p><p>Please open a support ticket and attach your DXDIAG and MSINFO files to it.  Instructions on how to create these files is linked in my signature.</p>

[Marialle]

<p>Sent it to you. Hopefully you can find whatever it is that I'm missing.</p>

[TSR-JoshuaM]

<p>Can you give me your incident number?</p>

[Marialle]

<p>Well, since the Support section is being wonky, I can't call it up, it's like I never filed anything. But in regards to the mail you sent me, where exactly would I find the information you need? PM the details if you like.</p>

[TSR-JoshuaM]

<p>You should have received e-mail confirmation with a reference number in it.</p>