Crashing after going to test and back to live

[Cloudrat]

<p>Seems like if I log in and out of test and live and lots of alts I crash with this message:</p><p>X EverQuest II has detected an unrecoverable error and must shutdown.</p><p><verify>E:liveeq2frameworkcoredevicesDirectX9RenderDevice. cpp(6264):   DirectX Error. (unknown)  00c76aa0 00fd60f0</p><p>Any idea what I should do next?</p>

[TSR-JoshuaM]

<p>Run a full scan from the LaunchPad options and run through our basic configuration clearing instructions.</p><p><p>You may want to make backups and then delete the following files and folders:</p><p>cache folder</p><p>eq2_recent.ini</p><p>eq2_default.ini</p><p>EverQuest2.exe</p><p>eq2.ini</p><p>As well as the character specific files, these will appear as such:</p><p>Servername_CharacterName_EQ2_uisettings.ini</p><p>Stationname_characters.ini</p><p>To do this, please follow these directions:</p><p>1. First look for your EverQuest II directory. You can find the default directory in (for Windows XP): C:Program FilesSonyEverQuest II (for Windows Vista/7): C:Program DataSony Online EntertainmentInstalled GamesEverQuest II</p><p>2. Click on MY COMPUTER and then proceed into local disk C:</p><p>3. Navigate your way to the default directory, or your chosen installation directory.</p><p>4. Next look for any files explained above and delete them. </p><p>5. Afterwards, please start EverQuest II to have these files re-downloaded by the patcher.</p><p>If deleting these files does not resolve your issue, you can restore your backed up files and folders and retain your hotkeys, contact lists, and display settings.</p></p>