launch pad update issues

[arcadian2006]

<p>Hi support</p><p>Have an issue with launchpad. It normallys forgets it has updated</p><p>e.g. today(3 June) launchpad - update - play - quit - launchpad - update - play - quit and so on</p><p>update is always the same size</p><p>any ideas why it seams to not remember it has allready updated.</p><p>btw should it always log me to char select screen?</p><p>if i redownload the complete game..how do i keep all my settings?</p><p>i have tried deleting the various cache files that are mentioned on these boards. Running a scan at startup...deleting the eq file</p><p>have even tried downloading the client from eq2 site and pointing to my installation</p><p>am running windows 7 32 bit</p><p>running launchpad as admin</p><p>filewall and antivirus have exceptions set for launchpad and eq2 main file</p><p>many thanks <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p>

[TSR-JoshuaM]

<p>I've included the standard cache/configuration clearing instructions below.  If you do decide to reinstall, back up the character UI files to retain those settings. </p><p>You may want to make backups and then delete the following files and folders:cache foldereq2_recent.inieq2_default.iniEverQuest2.exee q2.iniAs well as the character specific files, these will appear as such:Servername_CharacterName_EQ2_uisettings.iniSt ationname_characters.iniTo do this, please follow these directions:1. First look for your EverQuest II directory. You can find the default directory in (for Windows XP): C:Program FilesSonyEverQuest II (for Windows Vista/7): C:Program DataSony Online EntertainmentInstalled GamesEverQuest II2. Click on MY COMPUTER and then proceed into local disk C:3. Navigate your way to the default directory, or your chosen installation directory.4. Next look for any files explained above and delete them. 5. Afterwards, please start EverQuest II to have these files re-downloaded by the patcher.If deleting these files does not resolve your issue, you can restore your backed up files and folders and retain your hotkeys, contact lists, and display settings.</p>

[arcadian2006]

<p>thx for your reply</p><p>have deleted and reinstalled..all seams fine so far <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[TSR-JoshuaM]

<p><cite>arcadian2006 wrote:</cite></p><blockquote><p>thx for your reply</p><p>have deleted and reinstalled..all seams fine so far <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p>Great news, let me know if anything else comes up.</p>