View Full Version : Launchpad crashes, can't install game. Alternative download?
fedezen
05-21-2011, 06:31 AM
<p>I got an invitation to try the game, i follow the download link and gives me option full or streaming. </p><p>I downloaded de Launch Pad file and started it. I asks me if i want to install flash player, i accept, then it opens the EQ2 window for a few seconds and then it closes down. No message or anything.</p><p>Same happens with the streaming version.</p><p>Running windows 7 x64</p><p>Any ideas? anywhere else i can download the game?</p>
TSR-JoshuaM
05-23-2011, 03:29 PM
<p>First make sure you are running the launcher as an admin (for Win Vista/7) by right-clicking the game icon and selecting Run as Admin. </p><p>Now, is the Flash update completing successfully? </p><p>I've included a link below to the update directly just in case. Make sure you close the launcher and all open browser windows prior to running the update. I've also included a knowledge base article that covers the security configurations that you might need to perform as well. I would run the flash update first and try to log in and if the situation has not improved, go through the knowledge base article and review your security configuration. This includes configuration or disabling your anti-virus and firewall software along with router configuration information you may need.</p><p><span style="font-size: 12.0pt; font-family: "Times New Roman","serif"; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><a href="http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe" target="_blank">[Flash Update]</a></span></p><p><span style="font-family: 'Times New Roman', serif; font-size: small;"><a href="https://help.station.sony.com/app/answers/detail/a_id/23904 " target="_blank">[EQII] Firewall and Proxy Information for EverQuest II</a></span></p>
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