View Full Version : "Underage user" bug back (May 16th, 7:10 AM Pacific)
Troubor
05-16-2011, 11:12 AM
<p>Hello,</p><p>I just tried to log on for a couple minutes real quick to check my ingame mail and broker. I got the same "underage user" bug that came up yesterday morning. Note that once that bug was considered to be fixed yesterday morning, I could log on fine, and did so multiple times yesterday after that.</p><p>Are the servers down for a hotfix, and the "underage user" line just a coincedence? Or is this bug back?</p>
Brethil
05-16-2011, 11:14 AM
<p>I got the Operation timed out error upon trying to log in as well, just like a day ago. I can't reply to the main feedback thread unfortunately...</p>
Amarisa
05-16-2011, 11:14 AM
<p>I was playing for a few hours and went to log over to an alt and it told me the server did not respond in a timely manner, logged out and when I tried to log in again I got the operation timed out message ...just like yesterday morning</p>
TSR-JoshuaM
05-16-2011, 11:16 AM
<p>This is occurring in the office too and has been reported. We'll get it resolved ASAP.</p>
Troubor
05-16-2011, 11:22 AM
<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>This is occurring in the office too and has been reported. We'll get it resolved ASAP.</p></blockquote><p>Great, I'm sure you guys will get it fixed soon. <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p><p>Addendum: And they did fix it soon. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> Just logged on.</p>
TSR-JoshuaM
05-16-2011, 11:29 AM
<div><p>The issues should be resolved now. I do recommend closing the Launchpad entirely and restarting it before attempting to log in again.</p></div>
TSR-JoshuaM
05-16-2011, 11:32 AM
<p>Update, being told it may take up to 30 minutes from this post for services to be fully restored. We did have maintenance internally going on which caused this interruption in the LaunchPad services. I do apologize for the inconvenience but if it does not let you in immediately, close it out and give it about 5 minutes and try again.</p>
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