Crashing at launch of LoN

[Krystara]

I'm not sure if this is the right support forum, or if I should post to the LoN forums, but since it's EQ2 that's crashing I'll start here. Every time I go to launch Legends of Norrath from inside EQ2, it crashes the game. It used to crash the game once, but on a restart it would be alright. However, last night I crashed all three times I tried to check my free cards. The message is: Runtime Error Program D:gamesEverQuestIIEverQuest2.exe This application has requested the Runtime to terminate it in an unusual way. Please contact support. Help?

[TSR-JoshuaM]

<p>It doesn't appear to be just your issue.  I too am crashed out of LoN within a few minutes of starting it up with the Stand-Alone and in-game clients.</p><p>I've reported this up and we'll see what we can find on our end.  If I have any troubleshooting steps for you to try directly I will post it right here.</p>

[Krystara]

<p>Thank you Joshua - I appreciate it.  Granted, I'm just trying to check my free cards for loot, but still..</p>

[Krystara]

My error seemed to be fixed by downloading some optional updates that I was missing in windows. Not sure which one it was, but someone in the LoN forums made the suggestion and it's fixed it as far as I can tell.

[TSR-JoshuaM]

<p>I do apologize for not getting back to you.  We did resolve a few issues that many players were experiencing along with identifying the update needed for your fix.  It is included in Windows Updates but I'll include a direct link to it for anyone else experiencing similar issues.</p><p><a href="http://www.microsoft.com/downloads/en/details.aspx?FamilyID=fb01abe6-9099-4544-9aec-0ac13f19bc50" target="_blank">[Microsoft VC++]</a></p>