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View Full Version : This account is for an underage user...


theBlackDragon
05-15-2011, 10:11 AM
<p>So change password, get into the game, game crashes. Then I can't get back in with the new password and after trying a bunch of times I get</p><p>This account is for an underage user. You are not old enough to access this game.</p><p>Well [Removed for Content], and I thought they didn't hand out driving licenses and credit cards to underage kids. Can't even find where they get information about my age, so [Removed for Content] is up with this?</p>

Dharkone
05-15-2011, 10:12 AM
<p>I have the same issue with the streaming client...</p>

Naidine
05-15-2011, 10:13 AM
<p>I am getting the exact same error. I was able to change my password and play just fine last night but this morning I'm having issues</p><p>Sad Panda <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

Anfauglith
05-15-2011, 10:14 AM
<p>Same problem here..I'm now a 27yo underaged user <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" />...account's always been to my name and if I ever gave my age (too long ago to remember) I'm 100% sure I gave my true birth date</p>

Tianari
05-15-2011, 10:15 AM
<p>I'm having same issue with streaming client. Tried non-streaming client and getting "We're sorry, but your login attempt has failed: Unknown error." <img src="/eq2/images/smilies/385970365b8ed7503b4294502a458efa.gif" border="0" /></p>

Pally2
05-15-2011, 10:16 AM
<p>Same thing.  Undearage error message when using streaming client.  Unknown error when using Station Launcher.</p>

dyne88542324
05-15-2011, 10:16 AM
<p>Geez I thought it was just me. Same here and wierd cause i logged in fine before 9 AM EST.</p>

melaine_dvarvensplitter
05-15-2011, 10:17 AM
<p><cite>Tianari@Crushbone wrote:</cite></p><blockquote><p>I'm having same issue with streaming client. Tried non-streaming client and getting "We're sorry, but your login attempt has failed: Unknown error." <img src="/eq2/images/smilies/385970365b8ed7503b4294502a458efa.gif" border="0" /></p></blockquote><p>I am using Station launcher and this is my error as well. :/</p>

Skuminaro
05-15-2011, 10:18 AM
<p>also getting this error, and I was even able to login last night to play with the same account :O</p>

NorrinRadd
05-15-2011, 10:18 AM
<p>I'm getting the exact same error message & I'm well over 30...</p>

Aldore
05-15-2011, 10:18 AM
<p>Same issue with all my accounts, and I see no where to check birthday dates on the account management system. Come on Sony get you junk together before SOE will a thing of the past!!</p>

WhisperingI
05-15-2011, 10:21 AM
<p>Same error across the board..Will have my son check his account when he gets up this morning.</p>

mojoheq
05-15-2011, 10:24 AM
<p>Same problem for me. I've had the account for at least 11 years (pre-Luclin EQ1). Since the minimum age for EQ2 is 13 years old, apparently I was playing the original when I was two. I had no idea I was such a smart toddler! <img src="/eq2/images/smilies/ed515dbff23a0ee3241dcc0a601c9ed6.gif" border="0" /></p>

Raziel
05-15-2011, 10:34 AM
<p>same issue, cant even patch</p>

PsiberDaemon
05-15-2011, 10:37 AM
<p>Getting the same thing here (using the standard EQ2 Launchpad, non-streaming client) ...  It was working fine last night and this morning, then I signed out to grab a quick bite, and when I came back... wham!  Too young to play...  <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

Grooverider
05-15-2011, 10:37 AM
<p>Same here, me and the wife. </p><p>I cant find anywhere on the site where I can update my age, 'appen as I remember 't winter of discontent, the coal miners strike, thatcher and the falklands. </p><p>Maybe getting roaring drunk then attempting a login would help .... ?</p><p><img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

kalystra
05-15-2011, 10:38 AM
<p>I am running into the same problem... I haven't even got into the game yet though. I chng'ed password, updated info, and still keep getting server error messages when I try and login..</p><p>I tried logging into my eq2 extended account, and got the underage user message there... I'm lost... I would love to take it as a compliment that SOE thinks I'm so youthful, but... I just want to get into my account!!!</p>

Jalthar
05-15-2011, 10:39 AM
<p>Getting this for EQ2 Streaming client and DCUO.  Haven't tried to log in to other egames, but I assume I would get it for them as well.</p>

Amnerys
05-15-2011, 10:42 AM
<p><span ><p>So we can keep all feedback and updates in one place, please use this thread:</p><p><span><a href="list.m?topic_id=500001">Underage user</a></span></p><p>Thanks!</p></span></p>