Login Servers Down/Overloaded?

[Renth]

<p>I managed to log on last night and changed my password on the Station web page.</p><p>Today however I cannot log into the launcher (Launchpad) (getting the message Unable to Login, check Station Name/Password).</p><p>My password and log in name is correct as I can log into my station account ok and also this forum.</p><p>Do I need to download a new launcher?</p><p>Thanks.</p><p>Edit*.  Now I cant get into Station account page either:  message</p><h1>HTTP Status 500 -</h1><hr size="1" noshade="noshade" /><p><strong>type</strong> Status report</p><p><strong>message</strong></p><p><strong>description</strong> <span style="text-decoration: underline;">The server encountered an internal error () that prevented it from fulfilling this request.</span></p><hr size="1" noshade="noshade" /><h3>Apache Tomcat/5.5.33</h3><p>So I'm guessing there are still gremlins. <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[Feylone]

<p>Not sure.  I keep getting timed out when I try, so may be</p>

[Znurf]

<p>Same here.... managed to successfully change my Station Account password, del'd the legendsonorrath dll, ran the launcher and let it patch 48 megs worth then on my first login to game try I get the following error:</p><p>HTTP Status 500 -</p><hr size="1" noshade="65535" /><p><strong><span style="background-color: #525d76; color: #ffffff;">type</span></strong> Status report</p><p><strong><span style="background-color: #525d76; color: #ffffff;">message</span></strong></p><p><strong><span style="background-color: #525d76; color: #ffffff;">description</span></strong> <span style="text-decoration: underline;">The server encountered an internal error () that prevented it from fulfilling this request.</span></p><hr size="1" noshade="65535" /><h3>Apache Tomcat/5.5.33</h3><p>Subsequent attempt to login to game after loging into Station yielded the Launcher error:</p><p>This account is for an underage user. You are not old enough to access this game???  Birthdate 10/17/1950 eh!!</p><p>Help meh Obiwan!! pls <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" /></p>

[inhumanus1986]

<p>Mine's just saying my username/password isn't correct, even though I was just in the game and switched to a different toon.</p><p>I want a free PS3 for all this trouble.</p>

[wnddn]

im getting the same time out errors

[Kelno]

<p>I'm apparently underaged now.</p>

[Loogi]

<p>I keep getting time out errors and I was logged in a few minutes ago.</p>

[Nsis]

<p>Aye, same. Nice to see the game thinks we are children.</p>

[wnddn]

well, my wife thinks im a child so maybe game is catching on. i had no problems last night, played for a couple of hours....

[IceStormx]

<p>Same that didn't last long</p><p>I cannot connect via lp2 or lp3 geting multi errors from pass username to Unkownen Error and </p><p>OMG! get this</p><p>new error</p><p>wait I will take a picture its that unbelievable</p><p><img src="http://i800.photobucket.com/albums/yy289/Icexstorm69/sonydownagain.png" width="1024" height="578" /></p>

[Nsis]

<p>They know our secret! Run!</p><p>On a serious note, fear not, we are ALL getting it.</p><p>I am going to assume it's Sony making sure the parental controls are ok</p>

[wnddn]

still only getting timed out errors here..... i guess soe went home after they got the servers up yesterday and forgot to leave someone to monitor it.........

[Loogi]

<p>Hmm, I was never in Second Dawn I dont think lol</p>

[Trepan]

<p>Talk about getting rolled back... I too am underage now.</p>

[CoolCat]

<p>Same here ... the last 7 years I was old enough <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[Nsis]

<p>I find it most annoying that this happened the moment I logged out to my character select screen in order to fix a bug. I was just planning to go level a tad!</p><p><span style="font-size: xx-large;">BUT</span> this is to be expected fresh after the crisis we went through. Probably good! Making sure we don't run into any snags</p>

[rca50]

<p>Not under aged just timing out right after I hit login.  I tried typing a different password and it failed. </p><p>I think the login server is not the problem.  I could log into eq2 player whch I belive is the same server.  It seems to be the connection to the update server.</p>

[diktan]

<p>Same issues here with the log-in saying I'm underage.</p>

[Golu]

<p>I was logged in and everything, but crashed when I tried to open LoN. I'm underaged now too.</p>

[Loogi]

<p>All servers show up. Just the log in server having issues?</p>

[rca50]

<p>I tried pulling up a character profile on EQ2 players.  Got a blank screen.  so the character select screen might be the culprit.  So .. had I gotten in 15 minutes earlier I'd probably be playing now.  heh</p>

[Renth]

<p>At least it recognises you, even if it gets your age wrong.<img src="/eq2/images/smilies/69934afc394145350659cd7add244ca9.gif" border="0" /></p><p>Doesn't even think I have an account it seems <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[Nsis]

<p>A little update.</p><p>I think this is indeed a question of SOE repairing things. VIA the EQ website I CAN log into my station account.</p><p>And I CAN enter the account management screen. But nearly ALL options give me an error.</p><p>So hopefully it'll be fixed in a few hours!</p>

[Nsis]

<p>And I assume it's the ACCOUNT SERVER that's down.</p>

[Amarisa]

<p>I am just getting the time out message here.</p>

[Kelno]

<p>Yet another example of why a double XP week is completely ridiculous.</p>

[Golu]

<p><cite>Kelno wrote:</cite></p><blockquote><p>Yet another example of why a double XP week is completely ridiculous.</p></blockquote><p>This really has nothing to do with double exp.</p>

[Indabuff]

<p>Same here...now its nice to hear that I am too young for something...I just want back in my game...sheesh</p>

[Phubarrh]

<p>Here's a useful one:</p><p>"We're sorry, but your login attempt has failed: Unknown Error."</p>

[Indabuff]

<p>Same here....<img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[yohann koldheart]

<p>im just getting , We're sorry, but you login attempt has failed : unknown error .</p>

[Nsis]

<p>I wonder what'll be next.</p>

[Renth]

<p><cite>Nsiska@Antonia Bayle wrote:</cite></p><blockquote><p>And I assume it's the ACCOUNT SERVER that's down.</p></blockquote><p>Yes,</p><p>Although it might just be the update server that has a problem (someone else has mentioned).</p><p>The .dll file to delete was for Station Launchers wasn't it?  Not Launchpad 3.</p><p>Still can't access Station account web page.</p><p>Ah well, leave it a while I guess.</p>

[Kelno]

<p><cite>Caeremos@Antonia Bayle wrote:</cite></p><blockquote><p><cite>Kelno wrote:</cite></p><blockquote><p>Yet another example of why a double XP week is completely ridiculous.</p></blockquote><p>This really has nothing to do with double exp.</p></blockquote><p>Ahh, but it does. We are likely going to be dealing with these bizaare issues for some time. Maybe we get lucky and they extend the time.</p>

[Loogi]

<p>All i want to do is level my mystic and then betray him <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[Piinki]

<p>Same here... <img src="/eq2/images/smilies/e78feac27fa924c4d0ad6cf5819f3554.gif" border="0" /></p>

[Dro]

<p><cite>Saruar@Innovation wrote:</cite></p><blockquote><p>Same here ... the last 7 years I was old enough <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p>I feel like professor Farnsworth when he ingested too many chronotons, "oh shoot, now I'm going to need a fake ID to download ultra-[Removed for Content]"</p>

[Loogi]

<p>LOL</p>

[JonnyRay]

<p>Getting failed login here too.</p><p>I logged in last night, changed my password, played a couple hours. Using the new password this morning and still getting the failure.</p>

[Nsis]

<p>Strange how last night I didn't have any problems logging in</p>

[Billham]

<p><cite>Scanki@Antonia Bayle wrote:</cite></p><blockquote><p>im just getting , We're sorry, but you login attempt has failed : unknown error .</p></blockquote><p>Me too ... logged in for a while two hours ago but now ...</p><p>Seems like login server isue?</p>

[Loogi]

<p>Same here and also cant seem to update the information on my profile for here.</p>

[EverWatchful]

<p><cite>Caeremos@Antonia Bayle wrote:</cite></p><blockquote><p>I was logged in and everything, but crashed when I tried to open LoN. I'm underaged now too.</p></blockquote><p>LON says I am underage also. However, when I check my account profile under parental settings it shows a birthdate that is clearly of age.  For some strange reason though, It is not my birthdate.</p>

[Oceku]

<p>I was on the game earlier, and then I just had to switch toons and got booted out. Now I'm on a timed out also. After playing this game for 6 years, one would think I should know not to do that after a major downtime like this. Hopefully everything will be back up soon and working good!</p>

[Loogi]

<p>Same here, need my fix!</p>

[Nsis]

<p>It should be up soon, this thing's been happening all afternoon, going up and down.</p>

[Winkie]

<p><cite>Nsiska@Antonia Bayle wrote:</cite></p><blockquote><p>It should be up soon, this thing's been happening all afternoon, going up and down.</p></blockquote><p>Yes, yes..  But what about the server status?</p><p>(fnarr!)</p>

[Oceku]

<p>I'm just glad I'm not alone in this, my boyfriend is on there now playing, teasing about it!  lol</p><p>I have also gotten the underage message when I tried to log on to the extended, nice to know that 33 is underage. <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" /></p>

[Loogi]

<p>lol</p>

[Renth]

<p>Ah well guess its back to LoTRO whilst they sort it out.</p>

[Amnerys]

<p>For those with the Underage issue, I'm watching/updating this thread:<span><a href="list.m?topic_id=500001"> Underage user</a></span></p><p>Also reporting the timeout issues. It's been happening with Free Realms and Clone Wars Adventures, so adding EQII to the list.</p><p>Hopefully these are short-term hiccups.</p>

[Winkie]

<p>Cool - Nice to know it's been picked up <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>Is there an ETA? or is it twiddly thumbs time?</p>

[Oceku]

<p>Thanks Amnerys for the update!  <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p>

[Exulia]

<p>i just turned 18 thinking im all big and mighty... then i get an underage error... SALTY</p>

[Hammieee]

<p>i tried star wars galaxies having same issue there amnerys</p>

[yohann koldheart]

<p>im getting the    We're sorry , but you login attempt has failed : unknown error .</p><p>windows 7</p><p>trying to log in using the station launcher.</p>

[Cyliena]

<p><cite>Amnerys wrote:</cite></p><blockquote><p>For those with the Underage issue, I'm watching/updating this thread:<span><a href="list.m?topic_id=500001"> Underage user</a></span></p><p>Also reporting the timeout issues. It's been happening with Free Realms and Clone Wars Adventures, so adding EQII to the list.</p><p>Hopefully these are short-term hiccups.</p></blockquote><p>Happening to EverQuest as well.</p>

[Jelrak]

<p>My bad for posting in the wrong thread Amnerys- I saw the other one first! And I hope my remark didn't sound as snarky as I thought it did after I posted it- I only included your name since I knew that you wre awake and on the job, and I had seen you posting on the topc of the underage access issue!</p>

[HeartovGold]

<p><span style="color: #0000ff;">Getting same messages too; logged in last night fine but this morning getting the timed out message.  <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />  sigh . . . </span></p><p><span style="color: #0000ff;">Just wanted to play today .  . </span></p>

[Sleap]

<p>I guess ill just shut down my computer and try again later tonight when i get home. Hopefully the issues will be resolved by then and not having to shut down all services again for a few more weeks.</p>

[Kaszan]

<p>Was working fine before I went to work and I get home and its stuffed again <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p><p>Getting the timeout error, same as pretty much everyone in this thread. /sigh</p>

[tinydot]

<p><cite>Scanki@Antonia Bayle wrote:</cite></p><blockquote><p>im just getting , We're sorry, but you login attempt has failed : unknown error .</p></blockquote><p>getting this same error after i have changed password.  Seems like the 2 servers are not talking to each other.</p>

[Billham]

<p><cite>Amnerys wrote:</cite></p><blockquote><p>For those with the Underage issue, I'm watching/updating this thread:<span><a href="list.m?topic_id=500001"> Underage user</a></span></p><p>Also reporting the timeout issues. It's been happening with Free Realms and Clone Wars Adventures, so adding EQII to the list.</p><p>Hopefully these are short-term hiccups.</p></blockquote><p>Add Station Launcher & Vanguard to the list as well.</p>

[eq2johnjr02]

<p><cite>Scanki@Antonia Bayle wrote:</cite></p><blockquote><p>im getting the    We're sorry , but you login attempt has failed : unknown error .</p><p>windows 7</p><p>trying to log in using the station launcher.</p></blockquote><p>this is the one i'm getting too.</p>

[Larac]

<p>Same thing got off Phone to CS, they say it is all internal, and not in the Account, so no quick fix.</p><p>Have to wait for IT to wake up and come in.</p><p>Plus I lost my great password, as I started many years ago my pass was only 5 chars, as it is known that the pass has to have 8 chars, mine was fairly safe, now I have to recall a new one, those &@$^#*%$.</p><p>Lee</p>

[yohann koldheart]

<p>and since soe support don't work weekends, this thread will continue to grow and grow with no fix until  at least 9 am pst or later on Monday  lol</p>

[eq2johnjr02]

<p>[Removed for Content] is up with my forum name? i've never used the username eq2johnjr02</p>

[Dytarian]

<p><span style="font-family: verdana, arial, helvetica, sans-serif; -webkit-border-horizontal-spacing: 1px; -webkit-border-vertical-spacing: 1px;"><p style="font-family: verdana, arial, helvetica, sans-serif;">I get the message "We're sorry, but your login attempt has failed: Unknown Error"</p><p style="font-family: verdana, arial, helvetica, sans-serif;">Was able to change password and play last night as well.</p><p style="font-family: verdana, arial, helvetica, sans-serif;">I deleted the LON.dll file last night that was the fix for login. Could this be another issue with needing to delete another file and running an update?</p><p style="font-family: verdana, arial, helvetica, sans-serif;"> </p></span></p>

[inhumanus1986]

<p>omg, i got back in!!!!</p>

[scarya]

<p>Same for me, yesterday I play more than 6 hours... Now I get the Operation timed out even changing the password again, doesn't work. =(</p>

[Ikunai]

Unable to play here getting either incorrect password/username on station launcher and the eq2 client the user is underage. The competency of Sony is starting to annoy me.

[Sty Frost]

<p>getting the operation timed out message here also as soon as i hit the log in button dose not look like it is even trying</p>

[Yavie]

<p>Is station launcher working?  What is this about deleting LON.dll file to make things work? </p><p>Oh yes, and why does the station launcher keep popping up on my screen to tell me "We're sorry, but your login attempt has failed:  Invalid username or password."  OR I get "Unknown Error."</p><p>Obviously I was able to change my password or I wouldn't be able to post here. </p>

[Brik]

I had the same problem with the "Operation Timeout" and went into my windows firewall and opened access to the station launcher and seems to have fixed the issue.

[NViDiaFReaK]

<p>indeed. If i try to launch from the patcher i get operation timed out. If i bypass the patcher it tells me incorrect log in. If i use the new patcher i get " You are underage and not authorized to access this account" Seems lots of people on face book are having the same issues. I am able to log into the forums So i know my password is not incorrect. However Even though others are creating and responding to thread I am unable to even though im logged in. Ive tried logging in and out. Ive tried to reset or access the billing portion of my account from station .com and it returns an error each time. I left myself logged in last night just for this reason in-case something brought login servers down or what not .. but woke up to a log in screen anyhow this morning.</p><p><strong><span style="font-size: x-large;">RECAP:</span></strong></p><p><strong><span style="font-size: x-large;"></span></strong></p><p><strong><span style="font-size: x-large;">Launcher 1.0 gives an Operation Timed out Error</span></strong></p><p><strong><span style="font-size: x-large;">Launcher 3.0 gives the Underage message</span></strong></p><p><strong><span style="font-size: x-large;">Bypassing the launchers gives Incorrect Password message (even though passwords been reset and I was logged into the game last night)</span></strong></p>

[Sty Frost]

<p>sweet just got back in</p>

[Nevao]

<p><span style="color: #ff9900;">I've been trying to log for about 45 minutes now after changing my password and I'm getting:</span></p><p style="padding-left: 30px;">"We're sorry, but your login attempt has failed: Unknown Error."</p><p><span style="color: #ff9900;">I tried using my old password and got the "Invalid User Name/Password" message so I'm fairly sure the new password took (especially since I'm posting this).</span></p><p><span style="color: #ff9900;">On a hunch I checked my Subscription Info from the Station website and saw the following in my Station Access section:</span></p><table style="padding-left: 30px;" cellspacing="0" cellpadding="0" width="100%"><tbody><tr><td colspan="2"><div><span style="color: #ffffff;">CURRENT SUBSCRIPTION PLAN:</span></div><div><div><span style="color: #ffffff;">1 Month Recurring</span></div><span style="color: #ffffff;"> (subscription plan expires 5/11/11)</span></div></td></tr><tr><td><div><span style="color: #ffffff;"></span></div><div><span style="color: #ffffff;">NEXT SUBSCRIPTION PLAN:</span></div><div><div><span style="color: #ffffff;">45 Day Non-Recurring</span></div></div></td></tr></tbody></table><p><span style="color: #ff9900;">It still shows me as "Active", but I'm wondering if the log in server might think I'm "out" since the next plan has yet to be applied and I'm past my last subscription expiration date.</span></p>

[Nevao]

<p><span style="color: #ff9900;">/sigh Of course now that I posted that I can get back in....</span></p>

[yohann koldheart]

<p>im not in game yet  but the launcher is working now.  atm im downloading</p>

[Damile]

<p>It verifies passwords. I put in my old password and it said bad username/password. Put in the proper one and get the timed out message.</p>

[Marawin]

<p>Ok...just to add info to this problem in the hopes it help get some diagnostics working.... logged in last night and changed my password.  This morning, logged into the same account on  my laptop.  Got right in.  Swapped to my main computer, and get the login error.  It is timing out.  The main computer is the one I used last night to log in and change my password.  I also logged into the game and checked several characters out (researching).  It worked fine last night.  Now it doesn't work for the main computer or the laptop.  My husband is also having the same log in problem.  We both logged into our SOE accounts and were able to access all aspects of that web page.  However, we can't get into the game now. </p>

[CatamanderEQ2]

<p>My wife and I are on the same router, same connection.  She gets the timeout error instantly upon trying to log in and I can log in no problems.</p><p>We changed both accounts passwords last night, patched at the same time last night, and logged in and played last night, no problem.  This morning, only I am able to log into my account.</p>

[Avirodar]

<p>If this is SOE's "make good" strategy, they are doing an awesome job. Way to go SOE!</p>

[jesseleroyd]

<p><span style="font-size: large;">I'M IN AND LOGGED IN.  YEA ME.!!!</span></p>

[Blumfield]

<p><cite>Koradur@Oasis wrote:</cite></p><blockquote><p>It verifies passwords. I put in my old password and it said bad username/password. Put in the proper one and get the timed out message.</p></blockquote><p>This</p><p>Before I knew this was not just my issue, I changed my pw something like 10 times this morning--now it won't even let me do that</p>

[Reality2001]

<p>Hubby just got in but I still get the "operation timed out" immediately.  His comment to me..... "now I can be like the boyfriend in the earlier post laughing at my girlfriend"  [Removed for Content].</p><p>I know you'll get this fixed for all soon <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[Wachita]

/cry I can't log in...Error message. I have missed my EQII...plse, plse get us up and running and extend xp weekend. Thanks for all your efforts and for your post Amnerys...we truly appreciate updates.

[inhumanus1986]

<p>managed to get 3 of my accounts back on, then it started being lame again.</p>

[NViDiaFReaK]

<p><img src="http://i20.photobucket.com/albums/b239/chemosh9/Sony-Offline-Enter.png" width="229" height="150" /></p><p>Enough Said</p>

[Etruscus]

<p>I was able to log in last night and played on both char's</p><p>Today, I receive "we're sorry, but your login attempt has failed: Unknown Error.'</p>

[Renth]

<p>Im using launcher 3.0 but not getting the underage message.  I am getting the "Unable to Login, check....." message.</p><p>I tried bypassing the launcher but it is telling me that my game version is different and to run the patcher lol.</p><p>Seems enough people are having the problem though so I am fairly hopeful it will be fixed soon.</p>

[Maroger]

<p>I am getting <em><strong>operation timed out</strong></em>.</p>

[Mirovi]

<p>Looks like everybody is getting this now?</p>

[Signal9]

<p>Was able to login earlier this morning, and begin the download, then received download canceled...</p><p>Now when attempting to login to the patcher, getting operation timed out error...  /sigh</p><p>I guess I'm not raiding today, either.</p>

[Amnerys]

<p>Just saw a tweet that someone got back in. Anyone else have any luck?</p>

[Biitt]

<p>soo why the hell can some people log in and some cannot?  My friend just woke up and bam he is in game</p>

[Earrindo]

<p>I'm getting the unknown error as well, but just on my main account, I can log into my alternate account just fine. I played on my main account for a few hours last night so I know the reset password works and I can log in, but now for some reason it wont let me.</p><p>so for tech supports info, can log into one account fine but get the "Your login attempt has failed: Unknown Error" when logging into a different account on the same computer.</p>

[Plaxidia]

<p><cite>Brik wrote:</cite></p><blockquote>I had the same problem with the "Operation Timeout" and went into my windows firewall and opened access to the station launcher and seems to have fixed the issue.</blockquote><p>Didn't do anything for me.. Same error as everyone else Boo <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /> </p><p>OH And I just noticed I am showing ofline on the forums when I am most defininatly online LOL </p>

[Blyloke]

<p>Another here getting the "unknown error". Using Station Launcher in Windows 7. Was able to go in, change my password, but when trying to launch game I get the unknown error. I've checked the new password by logging into my account on the website and it is correct. I don't have the EQ2 patcher so am stuck for now. Hopefully it will be fixed soon!</p>

[Ki'lum]

<p><cite>Amnerys wrote:</cite></p><blockquote><p>For those with the Underage issue, I'm watching/updating this thread:<span><a href="list.m?topic_id=500001"> Underage user</a></span></p><p>Also reporting the timeout issues. It's been happening with Free Realms and Clone Wars Adventures, so adding EQII to the list.</p><p>Hopefully these are short-term hiccups.</p></blockquote>

[yohann koldheart]

<p><cite>Amnerys wrote:</cite></p><blockquote><p>Just saw a tweet that someone got back in. Anyone else have any luck?</p></blockquote><p>im in right now  =)  was able to log in 4 mins or so ago</p>

[eohprod]

<p>Getting an instant "Operation timed out" after hitting login here, like it doesn't even try.</p><p>If I use the wrong password, though, it does give an invalid username/password message.</p><p>Seems like it's partially processing login, but stalling/failing at some point after initial authentication.</p><p>Oh, and using original EQ2 launcher.</p>

[jesseleroyd]

<p><cite>Biitt wrote:</cite></p><blockquote><p>soo why the hell can some people log in and some cannot?  My friend just woke up and bam he is in game</p></blockquote><p>i AM in on Bazaar, server, in the great divide now...I'll take 9 mil plat from anyone that will let me get them in..LOL.</p>

[Wolf250]

<p>Nope !!!</p><p>*Sigh*</p>

[Ki'lum]

<p><cite>Amnerys wrote:</cite></p><blockquote><p>For those with the Underage issue, I'm watching/updating this thread:<span><a href="list.m?topic_id=500001"> Underage user</a></span></p><p>Also reporting the timeout issues. It's been happening with Free Realms and Clone Wars Adventures, so adding EQII to the list.</p><p>Hopefully these are short-term hiccups.</p></blockquote><p>You can also add Starwars Galaxies & Vanguard to that list. I get the 'Timed out message on all 3 of these games :-</p><p>EQ2</p><p>StarWars Galaxies</p><p>Vanguard</p><p>Edit:- I was really pleased to be able to play EQ2 for a few hrs this Morning, Now I am more annoyed than ever with SOE. You should not have bought the servers back online until they were stable and ready. Seriously thinking of dumping all SOE games.</p>

[Katonka]

<p>I just tried logging in and am still getting the dreaded "unknown error"</p>

[Quisical]

<p>FFS, can't login. Downloading Rift...maybe it will be done before SOE comes back up :/</p>

[Anajia]

<p>Gee Anmerys you have been so busy for the past 30 min want me to bring ya a breakfast jack and coffee =)</p>

[jesseleroyd]

<p>storm gorge starts in 23 minutes people, and a Mystic can't take it by her self...LOL</p>

[Katonka]

<p><cite>Anajia@Guk wrote:</cite></p><blockquote><p>Gee Anmerys you have been so busy for the past 30 min want me to bring ya a breakfast jack and coffee =)</p></blockquote><p>I think after today she's gonna need something stronger than coffee =p</p>

[MrWolfie]

<p><cite>Caeremos@Antonia Bayle wrote:</cite></p><blockquote><p><cite>Kelno wrote:</cite></p><blockquote><p>Yet another example of why a double XP week is completely ridiculous.</p></blockquote><p>This really has nothing to do with double exp.</p></blockquote><p>Except that, for people who cannot log in, who cannot change their password, who - ultimately - cannot get into the game, the "making good" is ineffective.</p><p>Double XP for ustomers who cannot get in is "completely ridiculous".</p><p>The making good period should have started AFTER SOE's services were back on line AND STABLE. I mean, as far as I'm concerned their servers are still down, do I get another two free days?!? Apparently, there's a time-limited "loot bonanza" - it is no fault of MINE that I cannot get in to enjoy it. It's ALL SOE's fault, and the existence of time-limited bonuses isn't making me any happier.</p>

[Mafortion]

<p>Well I am able to get in with 1 of my three accounts so it is either they are working on it or only a few accounts got the "update". guess 1 account is better than none <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[Plaxidia]

<p>Ok.. To add to the list of wreird stuff.. I just logged into my alt account.. But not the main one.. Could it be an error with people who have time left on their paid subscription?  My main account sub runs out on the 22nd of may.. My alt account was turned off.. and when I go to the main accounts subscription page it shows </p><p><span style="color: #1a2f40; font-family: Tahoma, Verdana, 'Times New Roman';"><table cellspacing="0" cellpadding="0" width="100%"><tbody><tr><td colspan="2"><div><div><span >EverQuest II</span> : <span style="color: #00ff00;">ACTIVE</span></div><img src="https://account.station.sony.com/themes/station/images/web/qmark_gridHeader.gif" /></div><div><a class="customButton sec1" href="https://account.station.sony.com/authenticated/cam/subscriptionsInfo.action#"><span style="display: block; color: #094078; font-weight: bold; margin-top: 0px; margin-right: 6px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 6px; text-align: center; cursor: pointer; white-space: nowrap; height: 20px; background-image: url(https://account.station.sony.com/themes/station/images/web/buttons/sec/1/button.gif); background-position: 0% 0%; background-repeat: no-repeat no-repeat;">Details</span></a></div></td></tr><tr><td colspan="2"><div>CURRENT SUBSCRIPTION PLAN: </div><div><div>1 Month Recurring</div>(subscription plan expires 5/22/11)</div></td></tr><tr><td ><div>NEXT SUBSCRIPTION PLAN: </div><div><div>45 Day Non-Recurring</div></div><div><div><table style="height: 20px;" cellspacing="0" cellpadding="0"><tbody><tr><td ><a class="customButton sec1plus" href="https://account.station.sony.com/authenticated/cam/subscriptionsInfo.action#"><span style="display: block; color: #094078; font-weight: bold; margin-top: 0px; margin-right: 6px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 20px; text-align: center; cursor: pointer; white-space: nowrap; height: 20px; background-image: url(https://account.station.sony.com/themes/station/images/web/buttons/sec/1/button-plus.gif); background-position: 0% 0%; background-repeat: no-repeat no-repeat;"> Add Another Plan </span></a></td></tr></tbody></table></div></div></td><td ><div>PAYMENT SOURCE: </div><div><div>[[error : nextPlan returns false for paymentTypeIs*()]]</div></div></td></tr></tbody></table></span></p><p>this seems bad? </p>

[jesseleroyd]

<p>Ok just tried it a total fo 3 times, and it worked everytime. try to log in again and you should get in.</p>

[NViDiaFReaK]

<p><cite>Amnerys wrote:</cite></p><blockquote><p>Just saw a tweet that someone got back in. Anyone else have any luck?</p></blockquote><p>Yes I an back in</p>

[wnddn]

still getting timed out error, had a guildie just got in telling me 3 other guildies in as well. not sure why im having problems. i tried his route didnt work for me...........

[eohprod]

<p>Negative- both my account and my wife's account produce "The operation timed out" when trying to log in to the EQ2 patcher.</p><p>Both had accounts in good standing prior to the "event."</p><p></p>

[Damyse]

<p>mine is stilll not working <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[Ealthina]

<p>No luck...</p>

[eohprod]

<p>I do have a high end Cisco ASA firewall.  Were any of the ports for EQ2 launcher/patcher/client changed as a result of the "event" and subsequent security enhancements?</p>

[Satinette]

<p>Yeah getting the same thing over and over >.> I want to start playing!</p>

[Biitt]

<p>tried and tried and tried a thousand times...still the same.   Sooo flipping frustrated.   Wish I had never got the short lived thrill of being back in game</p>

[Mortarheadd]

<p>I have this too : We're sorry, but your login attempt has failed : unknown error.</p><p>I only change id then can't connect to server.... after relog.... got this.....</p>

[Ki'lum]

<p>I Can't log in on any of my 3 accounts.</p>

[Detor]

<p><cite>Plaxidia wrote:</cite></p><blockquote><p>Ok.. To add to the list of wreird stuff.. I just logged into my alt account.. But not the main one.. Could it be an error with people who have time left on their paid subscription?  My main account sub runs out on the 22nd of may.. My alt account was turned off.. and when I go to the main accounts subscription page it shows </p><p><span style="color: #1a2f40; font-family: Tahoma, Verdana, 'Times New Roman';"><table cellspacing="0" cellpadding="0" width="100%"><tbody><tr><td colspan="2"><div><div><span>EverQuest II</span> : <span style="color: #00ff00;">ACTIVE</span></div><img src="https://account.station.sony.com/themes/station/images/web/qmark_gridHeader.gif" /></div><div><a class="customButton sec1" href="https://account.station.sony.com/authenticated/cam/subscriptionsInfo.action#"><span style="display: block; color: #094078; font-weight: bold; margin-top: 0px; margin-right: 6px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 6px; text-align: center; cursor: pointer; white-space: nowrap; height: 20px; background-image: url(https://account.station.sony.com/themes/station/images/web/buttons/sec/1/button.gif); background-position: 0% 0%; background-repeat: no-repeat no-repeat;">Details</span></a></div></td></tr><tr><td colspan="2"><div>CURRENT SUBSCRIPTION PLAN: </div><div><div>1 Month Recurring</div>(subscription plan expires 5/22/11)</div></td></tr><tr><td><div>NEXT SUBSCRIPTION PLAN: </div><div><div>45 Day Non-Recurring</div></div><div><div><table style="height: 20px;" cellspacing="0" cellpadding="0"><tbody><tr><td><a class="customButton sec1plus" href="https://account.station.sony.com/authenticated/cam/subscriptionsInfo.action#"><span style="display: block; color: #094078; font-weight: bold; margin-top: 0px; margin-right: 6px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 20px; text-align: center; cursor: pointer; white-space: nowrap; height: 20px; background-image: url(https://account.station.sony.com/themes/station/images/web/buttons/sec/1/button-plus.gif); background-position: 0% 0%; background-repeat: no-repeat no-repeat;"> Add Another Plan </span></a></td></tr></tbody></table></div></div></td><td><div>PAYMENT SOURCE: </div><div><div>[[error : nextPlan returns false for paymentTypeIs*()]]</div></div></td></tr></tbody></table></span></p><p>this seems bad? </p></blockquote><p>No, account details looked like that last night too, and it was letting people login then.</p><p>Seems the password reset page is broken too though, not sure if it's related but when people try to reset their password now they just get: <span style="border-collapse: collapse; font-family: arial;">We're sorry, we are unable to proceed. Please restart the Reset Password flow to try again.</span></p>

[Renth]

<p><cite>Plaxidia wrote:</cite></p><blockquote><p>Ok.. To add to the list of wreird stuff.. I just logged into my alt account.. But not the main one.. Could it be an error with people who have time left on their paid subscription?  My main account sub runs out on the 22nd of may.. My alt account was turned off.. and when I go to the main accounts subscription page it shows </p><p><span style="font-family: Tahoma,Verdana,'Times New Roman'; color: #1a2f40;"><table cellspacing="0" cellpadding="0" width="100%"><tbody><tr><td colspan="2"><div><div><span>EverQuest II</span> : <span style="color: #00ff00;">ACTIVE</span></div><img src="https://account.station.sony.com/themes/station/images/web/qmark_gridHeader.gif" /></div><div><a class="customButton sec1" href="https://account.station.sony.com/authenticated/cam/subscriptionsInfo.action#"><span style="display: block; font-weight: bold; margin: 0px 6px 0px 0px; padding: 0px 0px 0px 6px; text-align: center; cursor: pointer; white-space: nowrap; height: 20px; background-image: url(https://account.station.sony.com/themes/station/images/web/buttons/sec/1/button.gif); background-position: 0% 0%; color: #094078;">Details</span></a></div></td></tr><tr><td colspan="2"><div>CURRENT SUBSCRIPTION PLAN: </div><div><div>1 Month Recurring</div>(subscription plan expires 5/22/11)</div></td></tr><tr><td><div>NEXT SUBSCRIPTION PLAN: </div><div><div>45 Day Non-Recurring</div></div><div><div><table style="height: 20px;" cellspacing="0" cellpadding="0"><tbody><tr><td><a class="customButton sec1plus" href="https://account.station.sony.com/authenticated/cam/subscriptionsInfo.action#"><span style="display: block; font-weight: bold; margin: 0px 6px 0px 0px; padding: 0px 0px 0px 20px; text-align: center; cursor: pointer; white-space: nowrap; height: 20px; background-image: url(https://account.station.sony.com/themes/station/images/web/buttons/sec/1/button-plus.gif); background-position: 0% 0%; color: #094078;"> Add Another Plan </span></a></td></tr></tbody></table></div></div></td><td><div>PAYMENT SOURCE: </div><div><div>[[error : nextPlan returns false for paymentTypeIs*()]]</div></div></td></tr></tbody></table></span></p><p>this seems bad? </p></blockquote><p>I have the same error message.  Interestingly my plan was paid for until 22nd May also.</p>

[Lahalito]

<p>Getting the same, "Error  The operation timed out."</p><p>EDIT:  right after posting I was able to get into the patcher screen - (after hitting login several times)</p>

[wnddn]

i tried turning my firewall off and logging in but didnt make a diff, i do have the same payment situation that was posted earlier with the odd messege

[Anajia]

<p>Yay!!  seems to be working now Ty  =D</p>

[Blumfield]

<p><cite>jesseleroyd wrote:</cite></p><blockquote><p>Ok just tried it a total fo 3 times, and it worked everytime. try to log in again and you should get in.</p></blockquote><p>Yeah, no, I can't get in.</p><p>I have talked to a couple people who got in, and it looks like both of them used the link from the first screen that pops up after trying to launch eq2 (it's usually the EULA, with two buttons at the bottom:  I Accept or I decline), saying YOU MUST CHANGE YOUR PASSWORD CLICK HERE.  Well, when I click there, I try to change my password and it gives me an internal server error.  I did manage to change my password earlier, serveral times, by going to the account management page.  But the link from the patcher screen takes me to a tool that doesn't work.</p><p>Now I've changed my password from the account management page so many times that it appears it won't let me do it again.  "we're unable to complete this at this time, please restart the flow" (or something like that). So if the patcher needs me to change my pw from the provided link, I'm out of luck....</p>

[Damile]

One account back in

[eohprod]

<p>OK, nix the firewall possibility- added a few allow all rules for my workstation and still can't login, so not a firewall issue on my side.</p>

[jesseleroyd]

<p>ok have logged in a total of 15x now, and from what I'm seeing in this forum, it's a "hit and miss" thing.</p><p>(for those of you getting the dreaded "timed out error", are you actually starting the launcher from beginning. or just pressiong the submit buttom with your username and password already inserted.  remember to reset things, you have to close the launcher and restart it.</p><p>not just keep you user and pass inserted and press the button every few secs. </p><p>just a thought.</p>

[Blumfield]

<div>nvm, works <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" /></div>

[wnddn]

looks like its letting me in now......crossing fingers

[Yavie]

<p>/sigh  Still getting the unknown error or invalid username/password.</p><p> *****edit**** finally able to start patching.</p>

[Katonka]

<p>ok,so I finally get in and it starts patching and I get an update failed...</p>

[Blakesgrl]

<p>Same here. I'm so frustrated! This is worse than not knowing when the game would come back up!  <img src="/eq2/images/smilies/2e207fad049d4d292f60607f80f05768.gif" border="0" /></p><hr />

[DarkMirrax]

<p>same error as everyone else</p><table cellspacing="0" cellpadding="0" width="100%"><tbody><tr><td colspan="2"><div>CURRENT SUBSCRIPTION PLAN:</div> <div><div>1 Month Recurring</div> (subscription plan expires 5/15/11)</div></td></tr> <tr><td ><div>NEXT SUBSCRIPTION PLAN:</div> <div><div>45 Day Non-Recurring</div></div> <div><table ><tbody><tr><td><div><a class="customButton2 " href="https://account.station.sony.com/authenticated/commerce/modSubFlow%21input.action?gameCode=EQ2"> <span >Add Another Plan</span> </a></div></td></tr></tbody></table></div></td> <td ><div>PAYMENT SOURCE:</div> <div><div>[[error : nextPlan returns false for paymentTypeIs*()]]</div></div></td></tr> <tr><td ><div>WAITING:</div> <div><div>1 Month Recurring</div></div><div>(will take effect after all pre-paids and time credits have been used</div><div></div></td></tr></tbody></table>

[eohprod]

<p>OK, just got in.  Guess they found the problem.</p>

[Earrindo]

<p>I was just able to log in a moment ago ^_^</p>

[Juull]

<p>ETA: Well sure, go ahead and fix the dang thing while I am gathering information for my post.  SOE has no respect for players (that's the joke folks - don't forget to tip your waitress!).</p><p>I'm getting the operation timeout error as well, not sure which patcher version I am using (it looks like Sentinel's Fate).  I was able to change my password and play just fine for a few hours last night.  Account is an annual sub with 4 months left, then my account shows as having a 45 day nonrecurring sub with an error false payment type. </p><p>I also have a 45 day nonrecurring sub to Vanguard, and that doesn't have any sort of payment type showing with it.  I haven't played/subbed Vanguard in a good long while.</p>

[Signal9]

<p>Ok, just let me login to the patcher.  Crossing fingers that it completes the download this time...</p><p>Edti:  Download cancelled.....</p>

[Biitt]

<p>ok I closed down my original loggin and started over completely and now I am in</p>

[CliveEvenstar]

<p>Confirmed, g/fs daughter was able to get in no problem.  I had issues with the timed out operation (When using EQ2.exe), but a invalid username/password when using profitUI.  After trying non-stop attempts I took a break for roughly 2 minutes and tried again and now I am in.</p>

[Plaxidia]

<p>I'M IN!!   Thank you Amerys for helping to get this fixed <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> *Hugs*</p>

[Sint0r]

<p>I was having both of the above errors and finally got in, but what I had to do was go back to the everquest2.com page, click on the "full game download", point that installer to my EQ2 install, and whatever patcher it loaded (looks exactly like the one that was failing) instantly got in. I still can't log in via station launcher or the launchpad I had previously, but the new one works every single time. Hope that helps.</p>

[Biitt]

<p>Thanks to whoever got this going again....ty ty ty ty ty ty ty</p>

[Katonka]

<p>Is there a fix for the scanning failing? lol,I am so sad</p>

[Quisical]

<p>Got in...Rift at 10%....You win SOE !</p>

[Amnerys]

<p>Still keeping an eye out to see if the issue is better and folks are slowly getting in, or if some are still being gated.</p>

[Katonka]

<p><cite>Amnerys wrote:</cite></p><blockquote><p>Still keeping an eye out to see if the issue is better and folks are slowly getting in, or if some are still being gated.</p></blockquote><p>I get to log in now,but my patching keeps failing <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p>

[Signal9]

<p>Logged into patcher, download failed.  Deleted LoN file, full file scan, download failed....</p><p>Cancelled raid.  See you next week.</p>

[Detor]

<p><cite>Amnerys wrote:</cite></p><blockquote><p>Still keeping an eye out to see if the issue is better and folks are slowly getting in, or if some are still being gated.</p></blockquote><p>The password reset page doesn't work anymore either.  Could it be the same root cause?</p>

[Yavie]

<p>Update: got totally downloaded, but got error message "Unable to decompress"....and the rest flashed off the screen so fast I can't read it.</p><p>So, can't get in, this is day 2 of welcome back stuff.  Unhappy!</p><p> okay, apparently I need to delete the LON.dll files, will see it that works.</p><p>update: deleted LON.dll files and got in.  </p><p>Thank you Amnerys or whomever fixed it!</p>

[Renth]

<p>I'm concerned that nobody else seems to be having a problem with the Launcher/Patcher 3.0 with actually recognising the log in details.</p><p>Anybody else not even getting as far as the checking stage nevermind patching problems?</p>

[Dytarian]

<p>Got in!</p><p>Here is what I did:</p><p>Walked away from my computer...Had breakfast...Then retried my login and whamo EQ2 loaded!<img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></p>

[CalicoKL]

<p>Station Launcher is STILL just sitting there processing... Went in and used the old launcher and got straight in.. [Removed for Content].</p>

[Signal9]

<p>EQ2 patcher log:</p><p>[11:06:11] Patcher: Downloading qey_catacomb_epic04_SG.vpk [dloadsize=26339; totalsize=26339; crc=-1599506127][11:06:11] Patcher: PatcherZipper error(42,0,-3): (null)[11:06:11] Patcher: DownloadFileEx failed (42) on url=http://eq2.patch.station.sony.com:80/patch/eq2/en/patch1/main/paks/qey_catacomb_epic04_SG.vpk_delta_5.gz[11:06:11] Patcher: Error with partial patch, cancelling immediately. File: qey_catacomb_epic04_SG.vpk</p><p>Deleted the file, still no success.</p><p>Ball's in your court.</p>

[KusanagiMoto]

<p><strong>PATCH PROBLEMS ETC</strong></p><p>Delete the file it could not decompress in the paks folder (not lp_temp, though you can safely delete this whole folder as well). Same goes for any of these issues. It should come up with an error and display the file that needs deletion. Also everyone should run a full file scan.</p><p><strong>Instructions for Successful Patch:</strong></p><ol><li>Run the Launcher as ADMIN (Right Click Option)</li><li>CANCEL the upadate.</li><li>Run a FULL FILE SCAN                                  - (<a href="http://launcher.station.sony.com" target="_blank">Station Launcher</a>) Games (Menu at the Top) -> Game Preferences -> EverQuest II (Option on the Left Hand Side) -> Full File Scan (Button in the Middle of the Screen).                                 - (<a href="http://launch.soe.com/eq2/" target="_blank">EverQuest II Launcher</a>) Options (Button at the Top) -> Clear Cache (Button down the Bottom).</li><li>Delete ANY files it cannot decompress from their directories (please see examples below).</li><li>If all else failes, reinstall the launcher and start again.</li></ol><p><strong>Possible locations for EverQuest II Installation (Hold WindowsLogo Key + R to Open These Locations Quickly):</strong></p><p><span style="text-decoration: underline;"><em>32BIT Windows / X86 -</em></span></p><p>C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest II</p><p>C:Program FilesSonyEverQuest II</p><p>C:Program FilesSonyInstalled GamesEverQuest II</p><p>C:Program FilesSony Online EntertainmentInstalled GamesEverQuest II</p><p>C:UsersPublicSony Online EntertainmentInstalled GamesEverQuest II</p><p><span style="text-decoration: underline;"><em></em></span></p><p><span style="text-decoration: underline;"><em>64BIT Windows / X64 -</em></span></p><p>C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest II</p><p>C:Program Files (x86)SonyEverQuest II</p><p>C:Program Files (x86)SonyInstalled GamesEverQuest II</p><p>C:Program Files (x86)Sony Online EntertainmentInstalled GamesEverQuest II</p><p>C:UsersPublicSony Online EntertainmentInstalled GamesEverQuest II</p><p><strong>Issues After Patch</strong>:</p><p>Make sure you've done a full file scan as described above.</p><p>If problems persist make sure your DirectX is up to date. This can be the cause of a black screen or odd errors.</p><p><strong>Download Links:</strong></p><p>Station Launcher (v2) - <a href="http://launcher.station.sony.com" target="_blank">http://launcher.station.sony.com</a></p><p>EverQuest II Launcher (v3) - <a href="http://launch.soe.com/eq2/" target="_blank">http://launch.soe.com/eq2/</a></p><p>DirectX WebInstaller (Automatically Downloads Needed Files ONLY) - <a href="http://www.microsoft.com/downloads/en/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3" target="_blank">Link to Microsoft.com</a></p><p>DirectX Runtime (June 2010) - <a href="http://www.microsoft.com/downloads/en/details.aspx?FamilyID=3b170b25-abab-4bc3-ae91-50ceb6d8fa8d" target="_blank">Link to Microsoft.com</a></p><p><strong>Examples of Users Having Patch Issues and the Solutions:</strong></p><p><cite>Glenedhel@Antonia Bayle wrote:</cite></p><blockquote><p>I keep getting :</p><p>There was a problem decompressing the file C:Program Files (x86)Sony Online EntertainmentInstalled GamesEverQuest IIlp_tempLegendsOfNorrathLegendsOfNorrath.dll_delt a_10509_126.gz.</p><p style="text-indent: 0px; margin: 0px;"> </p><p style="text-indent: 0px; margin: 0px;">Station launcher will try again after 5 seconds.</p><p style="text-indent: 0px; margin: 0px;"> </p><p style="text-indent: 0px; margin: 0px;">... and then it cycles over and over. I have restarted the launcher several times as well and it is up to date ( it updated upon the first log-in attempt ).</p></blockquote><p>In this instance the file you need to delete is: EverQuest IILegendsOfNorrath<strong>LegendsOfNorrath.dll</strong></p><p><cite>Equinox231 wrote:</cite></p><blockquote>Had the same problem, deleted the .dll file and the launcher resumed... now it tells me it cannot decompress the file C:ProgramDataSony Online EntertainmentInstalled GamesEverquest IIlp_temppaksexp03_dun_hollow_stump_sg.vpk_delta_1 0455_21. I've deleted this file several times, the updater redownloads it, but it still will not decompress. HELP!</blockquote><p>In this instance the file you need to delete is: EverQuest IIpaks<strong>exp03_dun_hollow_stump_sg.vpk</strong></p><p><cite>Vrix@Antonia Bayle wrote:</cite></p><blockquote><p>Tried to log into my live account, so I can arrange to copy a character over to Freeport, but the download cancels immediately after file scan.</p><p>Dumped IE cache files. Deleted the LegendsOfNorrath folder. Dumped the logs and cache files in EQ2. Running as Administrator in Win7 x64.Logging in, no problem. Soon as the files get some scanning, immediate "download cancelled".</p><p>Looked for an error in the "<strong>EverQuest2Patch.log.001</strong>" patcher log, found this:[22:28:59] Patcher: Downloading Distribution Main Distribution ------------------[22:28:59] Patcher: Downloading qey_catacomb_epic04_SG.vpk [dloadsize=26339; totalsize=26339; crc=-1599506127][22:28:59] Patcher: <strong>PatcherZipper error(42,0,-3): (null)</strong>[22:28:59] Patcher: <strong>DownloadFileEx failed (42) on url=http://eq2.patch.station.sony.com:80/patch/eq2/en/patch1/main/paks/qey_catacomb_epic04_SG.vpk_delta_5.gz</strong>[22:28:59] Patcher: <strong>Error with partial patch, cancelling immediately. File: qey_catacomb_epic04_SG.vpk</strong></p><p>Deleted all my vpk (voice packs) and downloading again. With a 1MB connection, this will probably be done sometime next week. Will see where the next error fails at.</p></blockquote><p>In this instance the file you need to delete is: EverQuest IIpaks<strong>qey_catacomb_epic04_SG.vpk</strong></p><p><cite>Altayra wrote:</cite></p><blockquote><p>The station launcher can't seem to get past this file:</p><p>exp03_rgn_gf_ph_1room_sg.vpk_delta_10455_7.patched</p></blockquote><p>In this instance the file you need to delete is: EverQuest IIpaks<strong>exp03_rgn_gf_ph_1room_sg.vpk</strong></p>

[KusanagiMoto]

<p><cite>CalicoKL wrote:</cite></p><blockquote><p>Station Launcher is STILL just sitting there processing... Went in and used the old launcher and got straight in.. [Removed for Content].</p></blockquote><p>Fully exit the 2.0 "Station Launcher" and reopen. Should work fine now (I had the same issue and it rectified itself over time). It may update the actual Launcher before it appears though. And it may continue in the background till it's finished..</p><p>For the development team (in the 2.0 Launcher/Updater) the problem seems to be that it hangs in the "Updating Launcher" phase and still shows the application log in screen but just cycles till the update is finished/canceled. Also it updates EVERY single time the program opens.</p>

[scarya]

<p>Works now.... =S</p>

[KusanagiMoto]

<p><cite>Amnerys wrote:</cite></p><blockquote><p>Still keeping an eye out to see if the issue is better and folks are slowly getting in, or if some are still being gated.</p></blockquote><p>There is still an issue with the v2 client (Station Launcher from <a rel="nofollow" href="http://launcher.station.sony.com" target="_blank">http://launcher.station.sony.com</a>). It will hang on the "Updating Files for Launcher" screen but bring up the main window before it finishes. If you try and login before it finishes it'll just hang on "PROCESSING". Additionally it's trying to update the Launcher client every time it is opened (and several times at that).</p><p>It can be replicated using these steps:</p><ol><li>Close all instances of the Station Launcher (v2 Update Client)</li><li>Open the Station Launcher</li><li>Wait for the Login screen to appear</li><li>Try and Login BEFORE the last update (third update) finishes</li><li>Once the update is finished cancel the login and click login again (should work within seconds)</li></ol>

[Signal9]

<p>Ok, if you are having issues with teh download cancelling, check your patcher log for the file it is crashing on.  Delete that file, and then run a full file scan, and repatch.  This seemed to resolve the issue for me.</p><p>Running a full scan and then deleting the file did not work.  Running the full scan after deleting the affected files allowed me to complete the patching.</p><p>Good luck.</p>

[Renth]

<p>Finally got into the patcher.  Now I understand why people are talking about problems with patching, but why is the patch so large? 12.4GB's isn't that about the size of a complete new download?</p><p>Why are we having to download the whole game again?  Or did I press something wrong?</p>

[KusanagiMoto]

<p><cite>Renthir@Oasis wrote:</cite></p><blockquote><p>Finally got into the patcher.  Now I understand why people are talking about problems with patching, but why is the patch so large? 12.4GB's isn't that about the size of a complete new download?</p><p>Why are we having to download the whole game again?  Or did I press something wrong?</p></blockquote><p>It maybe trying to patch the Test Client.. click "Switch Versions" it's part of the EQ2 logo if you're updating through the "Station Launcher".</p>

[Amnerys]

<p>Sounds like a lot of folks are getting back in now. Thanks for all the feedback this morning. We found the problem and got it resolved as quickly as possible. Seems like a session database decided to get cranky and stop playing nice. It's been fixed and you should no longer have the timeout issues.<span ><p>For those still experiencing Launcher issues, please see this thread for the most current info/workarounds: <a href="list.m?topic_id=499947">Launcher Patch Failure.</a></p><p>I've posted some new info about making sure you have the latest Windows update, if you are getting the LON dll error.</p></span></p>

[Andy4dtw]

<p><span>After many attempts at logging in and receiving many operation time outs, I was finally able to login and patch.  After I selected my character and being zoned in, it tells me "retrying server #1"  and it just sits there.  after about 15 mins I close the game and start it back up, now I have "operation time out"  My girlfriend is having the same issues with her client.  Any ideas?</span></p><p>Another issue I have is when my character is loading, it either gives me the "Retrying server #1" or it gives me "Creating entities..." it stalls on either part.</p>

[stsukosd]

<p>I keep getting this error - There was a problem decompressing the file C:Program FilesSonyEverQuest IIlp_tempLegendsOfNorrathLegendsOfNorrath.dll_delt a_10509_126.gz.</p><p style="text-indent: 0px; margin: 0px; -qt-block-indent: 0; -qt-paragraph-type: empty;"> </p><p style="text-indent: 0px; margin: 0px; -qt-block-indent: 0;">Station launcher will try again after 5 second</p><p style="text-indent: 0px; margin: 0px; -qt-block-indent: 0;"> </p><p style="text-indent: 0px; margin: 0px; -qt-block-indent: 0;">But I read that EQ II won't be coming up until next monday 23rd.  I also read that we can enjoy double experience this week May 14 - 22..... a little conflicted info</p><p style="text-indent: 0px; margin: 0px; -qt-block-indent: 0;"> </p><p style="text-indent: 0px; margin: 0px; -qt-block-indent: 0;"><a href="http://www.soe.com/securityupdate/welcomeback/">http://www.soe.com/securityupdate/welcomeback/</a></p>

[Andy4dtw]

<p>Ok, now I have no timed out issue.  All I get now is my screen stuck on "Creating entities...."  then it tells me I have lost connection to server. </p>

[Lainie']

<p>Ive been trying to log in since last evening. I updated my password ... logged into my account and hit the download button but it wont complete the download process. it gets to about 92% in about 30-45 seconds then just stops.  What do I do now? </p><p>thanks</p>

[TSR-JoshuaM]

<p>Last post here was an hour ago.  Anyone else having issues logging in or with the pre-loading/asset processes?</p>

[Andy4dtw]

<p>Still having issues here.  I get "Creating Entities...."  then it says "Unable to connect to server"</p>

[update]

<p>I am also still having issues.  I get hung on creating entities, but it finally moves on.  I then get "Lost Connection to Server" right before it loads.  It also appears I am going to a screen where I can create a character rather than see the ones I have.</p>

[Makkie]

<p>Yes still having issues. My game will start to load and then I get stopped at creating entity, UI resources, etc. Seems to pick a different stop point each time.</p>

[wolvez]

<p>well my problem is cant login to the game server itself. It pass thru the beginning login screen just fine. Cant login to the game server - just keep retrying server #1 to 6?? after awhile it said can't login retry again later server might be busy. Well tried it for 10 times and keep getting the same thing.</p>

[eohprod]

<p>Getting this again this morning.  Myself and my wife unable to login, getting "Error: The operation timed out."</p><p>Come on guys- this is getting a little old.  Bonus this, extra that, super-duper welcome back package...  IF you happen to be able to log in, that is.</p>

[Gorpier]

"Login server has timed out" message again. Didn't have any issues logging in earlier but was knocked off the server about five minutes ago and am now getting this error on both the launch pad and the old launcher. Also, I can log the forums in but I'm getting the same 'timed out' message when trying to access account from the everquest2 web page.

[Lisabethy]

<p><cite>Gorpier wrote:</cite></p><blockquote>"Login server has timed out" message again. Didn't have any issues logging in earlier but was knocked off the server about five minutes ago and am now getting this error on both the launch pad and the old launcher. Also, I can log the forums in but I'm getting the same 'timed out' message when trying to access account from the everquest2 web page.</blockquote><p>Same here. I was in-game, switched toons and BAM! Suddenly my user/password isn't correct.</p>

[TSR-JoshuaM]

<p>Going to close this thread to keep all new information within the specific occurance.</p><p>New information will be posted here <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=500128">http://forums.station.sony.com/eq2/...topic_id=500128</a></p>