View Full Version : Unable to contact login server. Please try again later.
KittyHawk21
05-15-2011, 02:17 AM
<p><span >Unable to contact login server. Please try again later.</span></p><p><span > IMO.. bit not sure I think its being block from my side through the internet.</span></p>
TSR-JoshuaM
05-15-2011, 02:25 AM
<p>I went through our logs and your connection attempts are returning 2048 errors which are typically firewall or anti-virus related. I do recommend completely disabling any Windows Firewall and any antivirus or security suite software. Make sure you are running the LaunchPad as an administrator as well by right-clicking the icon you use to start the game and selecting Run as Admin.</p>
KusanagiMoto
05-15-2011, 04:02 AM
<p>If nothing suggested there fixes it, you can try an uninstall of the program and reinstall. Go to the Computers Control Panel, Uninstall a program, and then find "Station Launcher" and uninstall that. It'll keep your games intact (maybe not for the streaming?). Then go to <a href="http://launcher.station.sony.com" target="_blank" rel="nofollow">http://launcher.station.sony.com</a> and download that version and reinstall.</p>
KittyHawk21
05-15-2011, 04:05 AM
<p>I don't have any firewall or anti-virus on my comp, yea I know bad idea, but I never had peoblems. But some where down the line I changed my internet options and I am thinking that The launchpad is being blocked by my internet options some where and not sure where or what setting i need to chang to let the launchpad go through.</p>
KittyHawk21
05-15-2011, 04:17 AM
<p><cite>KusanagiMoto wrote:</cite></p><blockquote><p>If nothing suggested there fixes it, you can try an uninstall of the program and reinstall. Go to the Computers Control Panel, Uninstall a program, and then find "Station Launcher" and uninstall that. It'll keep your games intact (maybe not for the streaming?). Then go to <a rel="nofollow" href="http://launcher.station.sony.com" target="_blank">http://launcher.station.sony.com</a> and download that version and reinstall.</p></blockquote><p>ty, going to try it this way, look like a fresh copy of EQ, but if it work, well then it works.</p>
KusanagiMoto
05-15-2011, 05:16 AM
<p><cite>Roflhahalolhehe@Mistmoore wrote:</cite></p><blockquote><p><cite>KusanagiMoto wrote:</cite></p><blockquote><p>If nothing suggested there fixes it, you can try an uninstall of the program and reinstall. Go to the Computers Control Panel, Uninstall a program, and then find "Station Launcher" and uninstall that. It'll keep your games intact (maybe not for the streaming?). Then go to <a rel="nofollow" href="http://launcher.station.sony.com" target="_blank">http://launcher.station.sony.com</a> and download that version and reinstall.</p></blockquote><p>ty, going to try it this way, look like a fresh copy of EQ, but if it work, well then it works.</p></blockquote><p>You don't need to do a fresh install of EQ2. If you only remove the launcher it should keep the old files. Additionally you can direct it to where the last install was. Also you should be running as admin if you have this sort of issue.</p><p>Another choice that some of the TSR's have been suggesting is to try the new v3 launcher at <a href="http://launch.soe.com/eq2/" target="_blank">http://launch.soe.com/eq2/</a> but I personally dislike the new launcher a bit basic.. but if it fixes things then may as well. Just have to be aware that you will have to locate the install yourself. Here are some instructions on how you may do so (note it's my whole support post that I'm circulating for patching/etc so lots of info):</p><p><strong>Instructions for Successful Patch:</strong></p><ol><li>Run the Launcher as ADMIN (Right Click Option)</li><li>CANCEL the upadate.</li><li>Run a FULL FILE SCAN - (<a href="http://launcher.station.sony.com" target="_blank">Station Launcher</a>) Games (Menu at the Top) -> Game Preferences -> EverQuest II (Option on the Left Hand Side) -> Full File Scan (Button in the Middle of the Screen). - (<a href="http://launch.soe.com/eq2/" target="_blank">EverQuest II Launcher</a>) Options (Button at the Top) -> Clear Cache (Button down the Bottom).</li><li>Delete ANY files it cannot decompress from their directories (please see examples below).</li><li>If all else failes, reinstall the launcher and start again.</li></ol><p><strong>Possible locations for EverQuest II Installation (Hold WindowsLogo Key + R to Open These Locations Quickly):</strong></p><p><span style="text-decoration: underline;"><em>32BIT Windows / X86 -</em></span></p><p>C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest II</p><p>C:Program FilesSonyEverQuest II</p><p>C:Program FilesSonyInstalled GamesEverQuest II</p><p>C:Program FilesSony Online EntertainmentInstalled GamesEverQuest II</p><p>C:UsersPublicSony Online EntertainmentInstalled GamesEverQuest II</p><p><span style="text-decoration: underline;"><em></em></span></p><p><span style="text-decoration: underline;"><em>64BIT Windows / X64 -</em></span></p><p>C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest II</p><p>C:Program Files (x86)SonyEverQuest II</p><p>C:Program Files (x86)SonyInstalled GamesEverQuest II</p><p>C:Program Files (x86)Sony Online EntertainmentInstalled GamesEverQuest II</p><p>C:UsersPublicSony Online EntertainmentInstalled GamesEverQuest II</p><p><strong>Issues After Patch</strong>:</p><p>Make sure you've done a full file scan as described above.</p><p>If problems persist make sure your DirectX is up to date. This can be the cause of a black screen or odd errors.</p><p><strong>Download Links:</strong></p><p>Station Launcher (v2) - <a href="http://launcher.station.sony.com" target="_blank">http://launcher.station.sony.com</a></p><p>EverQuest II Launcher (v3) - <a href="http://launch.soe.com/eq2/" target="_blank">http://launch.soe.com/eq2/</a></p><p>DirectX WebInstaller (Automatically Downloads Needed Files ONLY) - <a href="http://www.microsoft.com/downloads/en/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3" target="_blank">Link to Microsoft.com</a></p><p>DirectX Runtime (June 2010) - <a href="http://www.microsoft.com/downloads/en/details.aspx?FamilyID=3b170b25-abab-4bc3-ae91-50ceb6d8fa8d" target="_blank">Link to Microsoft.com</a></p><p><strong>Examples of Users Having Patch Issues and the Solutions:</strong></p><p><cite>Glenedhel@Antonia Bayle wrote:</cite></p><blockquote><p>I keep getting :</p><p>There was a problem decompressing the file C:Program Files (x86)Sony Online EntertainmentInstalled GamesEverQuest IIlp_tempLegendsOfNorrathLegendsOfNorrath.dll_delt a_10509_126.gz.</p><p style="text-indent: 0px; margin: 0px;"> </p><p style="text-indent: 0px; margin: 0px;">Station launcher will try again after 5 seconds.</p><p style="text-indent: 0px; margin: 0px;"> </p><p style="text-indent: 0px; margin: 0px;">... and then it cycles over and over. I have restarted the launcher several times as well and it is up to date ( it updated upon the first log-in attempt ).</p></blockquote><p>In this instance the file you need to delete is: EverQuest IILegendsOfNorrath<strong>LegendsOfNorrath.dll</strong></p><p><cite>Equinox231 wrote:</cite></p><blockquote>Had the same problem, deleted the .dll file and the launcher resumed... now it tells me it cannot decompress the file C:ProgramDataSony Online EntertainmentInstalled GamesEverquest IIlp_temppaksexp03_dun_hollow_stump_sg.vpk_delta_1 0455_21. I've deleted this file several times, the updater redownloads it, but it still will not decompress. HELP!</blockquote><p>In this instance the file you need to delete is: EverQuest IIpaks<strong>exp03_dun_hollow_stump_sg.vpk</strong></p><p><cite>Vrix@Antonia Bayle wrote:</cite></p><blockquote><p>Tried to log into my live account, so I can arrange to copy a character over to Freeport, but the download cancels immediately after file scan.</p><p>Dumped IE cache files. Deleted the LegendsOfNorrath folder. Dumped the logs and cache files in EQ2. Running as Administrator in Win7 x64.Logging in, no problem. Soon as the files get some scanning, immediate "download cancelled".</p><p>Looked for an error in the "<strong>EverQuest2Patch.log.001</strong>" patcher log, found this:[22:28:59] Patcher: Downloading Distribution Main Distribution ------------------[22:28:59] Patcher: Downloading qey_catacomb_epic04_SG.vpk [dloadsize=26339; totalsize=26339; crc=-1599506127][22:28:59] Patcher: <strong>PatcherZipper error(42,0,-3): (null)</strong>[22:28:59] Patcher: <strong>DownloadFileEx failed (42) on url=http://eq2.patch.station.sony.com:80/patch/eq2/en/patch1/main/paks/qey_catacomb_epic04_SG.vpk_delta_5.gz</strong>[22:28:59] Patcher: <strong>Error with partial patch, cancelling immediately. File: qey_catacomb_epic04_SG.vpk</strong></p><p>Deleted all my vpk (voice packs) and downloading again. With a 1MB connection, this will probably be done sometime next week. Will see where the next error fails at.</p></blockquote><p>In this instance the file you need to delete is: EverQuest IIpaks<strong>qey_catacomb_epic04_SG.vpk</strong></p><p><cite>Altayra wrote:</cite></p><blockquote><p>The station launcher can't seem to get past this file:</p><p>exp03_rgn_gf_ph_1room_sg.vpk_delta_10455_7.patched</p></blockquote><p>In this instance the file you need to delete is: EverQuest IIpaks<strong>exp03_rgn_gf_ph_1room_sg.vpk</strong></p>
<p>I am having the same problem. It would take me a week to redownload the with only 125kps download speed ( live out in the sticks ). I have try to bypassing the launcher by jsut using the client but game server rejects me saying rerun patcher.</p><p>Anyway to clear cache manually on the launcher</p><p>**** Starting at Sun May 15 03:41:57 2011 with version 3.0.0.223 *****Error: WebApp: log( "Network Security Error: Error #2048 > LOGIN" )</p>
shadowgylvain
05-15-2011, 10:28 AM
also cant log on anymore. was able to log on before 850am EST but now cant log in was able to change password and everything else now all the login servers seem to be down
vBulletin® v3.7.5, Copyright ©2000-2025, Jelsoft Enterprises Ltd.