Launcher Patch Failure.

[Onurissa]

<p>Is anyone stuck in a loop of sorts? Mine keeps getting to scanning 100% then update failed due to unable to decompress a file?</p>

[darwich]

same... wife said to just let it keep going and ill get in like she did.. not sure if i trust her... lol

[Juravael]

<p>Yeah same here.. I'm on about my 40th attempt.</p>

[Elizadeth]

<p>Delete the file <EQ2 Directory>LegendsOfNorrathLegendsOfNorrath.dll  and run the updater again</p>

[Philss]

<p>Same here cant patch this LegendsOfNorrath.dll_delta_10509_126</p>

[Enever]

<p>Same problem I have. Deleting the file does -nothing-. it keeps downloading a corrupted file.</p>

[Juravael]

<p>I keep getting :</p><p>There was a problem decompressing the file C:Program Files (x86)Sony Online EntertainmentInstalled GamesEverQuest IIlp_tempLegendsOfNorrathLegendsOfNorrath.dll_delt a_10509_126.gz.</p><p style="text-indent: 0px; margin: 0px; -qt-block-indent: 0; -qt-paragraph-type: empty;"> </p><p style="text-indent: 0px; margin: 0px; -qt-block-indent: 0;">Station launcher will try again after 5 seconds.</p><p style="text-indent: 0px; margin: 0px; -qt-block-indent: 0;"> </p><p style="text-indent: 0px; margin: 0px; -qt-block-indent: 0;">... and then it cycles over and over. I have restarted the launcher several times as well and it is up to date ( it updated upon the first log-in attempt ).</p>

[Earendur]

<p><cite>Elizadeth wrote:</cite></p><blockquote><p>Delete the file LegendsOfNorrathLegendsOfNorrath.dll  and run the updater again</p></blockquote><p>worked for me THANKS!!!</p>

[Juravael]

<p>Ok, I did that with the .dll and it worked.</p>

[Kesslaar]

<p>Deleting the file worked for me also! Thanks!</p>

[Faelain]

<p>Deleted the .dll file, still stuck in the loop <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[idolatro]

<p>Same here...delete...and it comes back...</p>

[Faelain]

<p>NM, found I had duplicate instances of the file, deleted the second one, patcher running fine now. <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p><p>For those of us with an old install of EQ1, be sure to delete the .dll file from the Legends of norrath folder inside the EQ2 folder, not the one in the Legends of norrath folder under Sony > installed games.</p>

[Arbrelax]

<p><cite>Elizadeth wrote:</cite></p><blockquote><p>Delete the file LegendsOfNorrathLegendsOfNorrath.dll  and run the updater again</p></blockquote><p>Worked for me - in fact the launcher was cycling as noted by others and the second I deleted this file it started working, updated and I am currently in game playing.</p>

[PunkRisu]

<p>how do i find the dll file if i use station launcher..? =( i dont seem to have a soe folder..</p><p>Nevermind found it! lol</p>

[JonnyRay]

<p>Make sure you are deleting ...EverQuest IILegendsOfNorrathLegendsOfNorrath.dll ... NOT ...EverQuest IIlp_tempLegendsOfNorrathLegendsOfNorrath.dll_delt a_10509_126</p><p>That should force the patcher to download the whole DLL instead of the corrupted delta file.</p>

[JonnyRay]

<p><cite>PunkRisu wrote:</cite></p><blockquote><p>how do i find the dll file if i use station launcher..? =(</p></blockquote><p>I'm running Windows 7 and mine was located at :</p><p>C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IILegendsOfNorrath</p>

[Amnerys]

<p>You've all gone and changed your password before trying to log in, right? If not, visit SOE.com first to get that done. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[Amnerys]

<p>Also, Rothgar has responded to this issue (in a temporary manner, we're still awaiting more info) right here:</p><p><a href="http://forums.station.sony.com/eq2/posts/list.m?start=15&topic_id=499944#5551932" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...=499944#5551932</a></p>

[QuestingCrafter]

<p style="padding-left: 30px;"><em>There was a problem decompressing the file C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIlp_tempLegendsOfNorrathLegendsOfNorrath.dll_delt a_10509_126.gz. </em></p><p>Yes, I've changed my password.Yes, SL updated itself.Yes, I've tried deleting the file in question, and re-running SL.Yes, I'm logged in as Admin, and am Running as Admin.</p><p>Yes, I'm using Station Launcher, because that's what SOE still advertises at <a href="http://launcher.station.sony.com/">http://launcher.station.sony.com/</a>(I wouldn't mind using a newer client, if it didn't mean deleting 12.5GB and re-downloading it all, blowing my monthly cap, and paying my ISP more than a new EQ2 DVD).</p>

[Equinox231]

Had the same problem, deleted the .dll file and the launcher resumed... now it tells me it cannot decompress the file C:ProgramDataSony Online EntertainmentInstalled GamesEverquest IIlp_temppaksexp03_dun_hollow_stump_sg.vpk_delta_1 0455_21. I've deleted this file several times, the updater redownloads it, but it still will not decompress. HELP!

[Dytarian]

<p>Deleting the file <span style="font-family: verdana, arial, helvetica, sans-serif; -webkit-border-horizontal-spacing: 1px; -webkit-border-vertical-spacing: 1px;"><EQ2 Directory>LegendsOfNorrathLegendsOfNorrath.dll Worked for me! Thanks for the help!!!</span></p>

[Vrix]

<p>Tried to log into my live account, so I can arrange to copy a character over to Freeport, but the download cancels immediately after file scan.</p><p>Dumped IE cache files. Deleted the LegendsOfNorrath folder. Dumped the logs and cache files in EQ2. Running as Administrator in Win7 x64.Logging in, no problem. Soon as the files get some scanning, immediate "download cancelled".</p><p>Looked for an error in the "<strong>EverQuest2Patch.log.001</strong>" patcher log, found this:[22:28:59] Patcher: Downloading Distribution Main Distribution ------------------[22:28:59] Patcher: Downloading qey_catacomb_epic04_SG.vpk [dloadsize=26339; totalsize=26339; crc=-1599506127][22:28:59] Patcher: <strong>PatcherZipper error(42,0,-3): (null)</strong>[22:28:59] Patcher: <strong>DownloadFileEx failed (42) on url=http://eq2.patch.station.sony.com:80/patch/eq2/en/patch1/main/paks/qey_catacomb_epic04_SG.vpk_delta_5.gz</strong>[22:28:59] Patcher: <strong>Error with partial patch, cancelling immediately. File: qey_catacomb_epic04_SG.vpk</strong></p><p>Deleted all my vpk (voice packs) and downloading again. With a 1MB connection, this will probably be done sometime next week. Will see where the next error fails at.</p>

[TSR-JoshuaM]

<p>I recommend deleting the <span style="color: #cae0e6; font-family: verdana, arial, helvetica, sans-serif; -webkit-border-horizontal-spacing: 1px; -webkit-border-vertical-spacing: 1px;"><strong>qey_catacomb_epic04_SG.vpk in the PAK folder in your EQ2 game folder to force a redownload.  However, we do have a newer up to date Full or Streaming EQ2 LaunchPad.</strong></span></p><p><a href="http://launch.soe.com/eq2" target="_blank">[EQII] LaunchPad</a></p>

[KusanagiMoto]

<p>Delete the file it could not decompress in the paks folder (not lp_temp, though you can safely delete this whole folder as well). Same goes for any of these issues. It should come up with an error and display the file that needs deletion. Also everyone should run a full file scan.</p><p><strong>Instructions for Successful Patch:</strong></p><ol><li>Run the Launcher as ADMIN (Right Click Option)</li><li>CANCEL the upadate.</li><li>Run a FULL FILE SCAN                                  - (<a href="http://launcher.station.sony.com" target="_blank">Station Launcher</a>) Games (Menu at the Top) -> Game Preferences -> EverQuest II (Option on the Left Hand Side) -> Full File Scan (Button in the Middle of the Screen).                                 - (<a href="http://launch.soe.com/eq2/" target="_blank">EverQuest II Launcher</a>) Options (Button at the Top) -> Clear Cache (Button down the Bottom).</li><li>Delete ANY files it cannot decompress from their directories (please see examples below).</li><li>If all else failes, reinstall the launcher and start again.</li></ol><p><strong>Possible locations for EverQuest II Installation (Hold WindowsLogo Key + R to Open These Locations Quickly):</strong></p><p><span style="text-decoration: underline;"><em>32BIT Windows / X86 -</em></span></p><p>C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest II</p><p>C:Program FilesSonyEverQuest II</p><p>C:Program FilesSonyInstalled GamesEverQuest II</p><p>C:Program FilesSony Online EntertainmentInstalled GamesEverQuest II</p><p>C:UsersPublicSony Online EntertainmentInstalled GamesEverQuest II</p><p><span style="text-decoration: underline;"><em></em></span></p><p><span style="text-decoration: underline;"><em>64BIT Windows / X64 -</em></span></p><p>C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest II</p><p>C:Program Files (x86)SonyEverQuest II</p><p>C:Program Files (x86)SonyInstalled GamesEverQuest II</p><p>C:Program Files (x86)Sony Online EntertainmentInstalled GamesEverQuest II</p><p>C:UsersPublicSony Online EntertainmentInstalled GamesEverQuest II</p><p><strong>Issues After Patch</strong>:</p><p>Make sure you've done a full file scan as described above.</p><p>If problems persist make sure your DirectX is up to date. This can be the cause of a black screen or odd errors.</p><p><strong>Download Links:</strong></p><p>Station Launcher (v2) - <a href="http://launcher.station.sony.com" target="_blank">http://launcher.station.sony.com</a></p><p>EverQuest II Launcher (v3) - <a href="http://launch.soe.com/eq2/" target="_blank">http://launch.soe.com/eq2/</a></p><p>DirectX WebInstaller (Automatically Downloads Needed Files ONLY) - <a href="http://www.microsoft.com/downloads/en/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3" target="_blank">Link to Microsoft.com</a></p><p>DirectX Runtime (June 2010) - <a href="http://www.microsoft.com/downloads/en/details.aspx?FamilyID=3b170b25-abab-4bc3-ae91-50ceb6d8fa8d" target="_blank">Link to Microsoft.com</a></p><p><strong>Examples of Users Having Patch Issues and the Solutions:</strong></p><p><cite>Glenedhel@Antonia Bayle wrote:</cite></p><blockquote><p>I keep getting :</p><p>There was a problem decompressing the file C:Program Files (x86)Sony Online EntertainmentInstalled GamesEverQuest IIlp_tempLegendsOfNorrathLegendsOfNorrath.dll_delt a_10509_126.gz.</p><p style="text-indent: 0px; margin: 0px;"> </p><p style="text-indent: 0px; margin: 0px;">Station launcher will try again after 5 seconds.</p><p style="text-indent: 0px; margin: 0px;"> </p><p style="text-indent: 0px; margin: 0px;">... and then it cycles over and over. I have restarted the launcher several times as well and it is up to date ( it updated upon the first log-in attempt ).</p></blockquote><p>In this instance the file you need to delete is: EverQuest IILegendsOfNorrath<strong>LegendsOfNorrath.dll</strong></p><p><cite>Equinox231 wrote:</cite></p><blockquote>Had the same problem, deleted the .dll file and the launcher resumed... now it tells me it cannot decompress the file C:ProgramDataSony Online EntertainmentInstalled GamesEverquest IIlp_temppaksexp03_dun_hollow_stump_sg.vpk_delta_1 0455_21. I've deleted this file several times, the updater redownloads it, but it still will not decompress. HELP!</blockquote><p>In this instance the file you need to delete is: EverQuest IIpaks<strong>exp03_dun_hollow_stump_sg.vpk</strong></p><p><cite>Vrix@Antonia Bayle wrote:</cite></p><blockquote><p>Tried to log into my live account, so I can arrange to copy a character over to Freeport, but the download cancels immediately after file scan.</p><p>Dumped IE cache files. Deleted the LegendsOfNorrath folder. Dumped the logs and cache files in EQ2. Running as Administrator in Win7 x64.Logging in, no problem. Soon as the files get some scanning, immediate "download cancelled".</p><p>Looked for an error in the "<strong>EverQuest2Patch.log.001</strong>" patcher log, found this:[22:28:59] Patcher: Downloading Distribution Main Distribution ------------------[22:28:59] Patcher: Downloading qey_catacomb_epic04_SG.vpk [dloadsize=26339; totalsize=26339; crc=-1599506127][22:28:59] Patcher: <strong>PatcherZipper error(42,0,-3): (null)</strong>[22:28:59] Patcher: <strong>DownloadFileEx failed (42) on url=http://eq2.patch.station.sony.com:80/patch/eq2/en/patch1/main/paks/qey_catacomb_epic04_SG.vpk_delta_5.gz</strong>[22:28:59] Patcher: <strong>Error with partial patch, cancelling immediately. File: qey_catacomb_epic04_SG.vpk</strong></p><p>Deleted all my vpk (voice packs) and downloading again. With a 1MB connection, this will probably be done sometime next week. Will see where the next error fails at.</p></blockquote><p>In this instance the file you need to delete is: EverQuest IIpaks<strong>qey_catacomb_epic04_SG.vpk</strong></p><p><cite>Altayra wrote:</cite></p><blockquote><p>The station launcher can't seem to get past this file:</p><p>exp03_rgn_gf_ph_1room_sg.vpk_delta_10455_7.patched</p></blockquote><p>In this instance the file you need to delete is: EverQuest IIpaks<strong>exp03_rgn_gf_ph_1room_sg.vpk</strong></p>

[Exara]

See if you ae patching the test server. If you are, then just stop patching it and switch to live server.

[Raral]

<p>Ive been having this problem since last night i deleted the file serveal times still not working tho still in the loop anyone got any other ideas?</p>

[Amnerys]

<p>Word from this morning:</p><p>Users experiencing problems with EQII loading (the LoN dll issue) please make sure they get the latest Windows update (seems to resolve a similar error in other games).</p>

[Ranger1017]

<p>I was having trouble with this, and deleting the .dll delta in the temp file did not work, once I deleted LegendsOfNorrath.dll in the Legends of Norrath folder it worked just fine.</p>

[Dais]

<p>seriously try this it works was reluctant at first but it did the trick thx earander<img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></p>

[Taymma]

<p>I managed to delete the Legends of Norath.dll file, but now I have a new problem. When using the updater I get the message that this file can't be compressed.</p><p>ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIlp_temppaksexp03_dun_hollow_stump_sg.vpk_delta_1 0455_21.gz</p><p>When I bypass the Station Launcher and use the EQ2 launcher (which I have always used), it keeps sending me back to change my password. Then when I attempt to do so again, it tells me I already changed it and sends me to my account.</p>

[pehper]

<p><cite>KusanagiMoto wrote:</cite></p><blockquote><p><strong>Possible locations for EverQuest II Installation (Hold WindowsLogo Key + R to Open These Locations Quickly):</strong></p><p><span style="text-decoration: underline;"><em>32BIT Windows / X86 -</em></span></p><p>C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest II</p><p>C:Program FilesSonyEverQuest II</p><p>C:Program FilesSonyInstalled GamesEverQuest II</p><p>C:Program FilesSony Online EntertainmentInstalled GamesEverQuest II</p><p>C:UsersPublicSony Online EntertainmentInstalled GamesEverQuest II</p><p><span style="text-decoration: underline;"><em></em></span></p><p><span style="text-decoration: underline;"><em>64BIT Windows / X64 -</em></span></p><p>C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest II</p><p>C:Program Files (x86)SonyEverQuest II</p><p>C:Program Files (x86)SonyInstalled GamesEverQuest II</p><p>C:Program Files (x86)Sony Online EntertainmentInstalled GamesEverQuest II</p><p>C:UsersPublicSony Online EntertainmentInstalled GamesEverQuest II</p></blockquote><p>I am running Windows7 and don't have any of these locations.  I have searched my computer for Sony with no result.  I don't have "program Data" and my 2 Program Files don't contain any EQ2 info.  Where do I go to delete the troublesome file?</p>

[Zaviur]

<p>This is beyond stupid why is a freaken LoN game I don't play messing with a game I pay to play?  This game was somewhat playable when you all let hackers have access to our account info.  Two weeks later the game is unplayable. </p><p>During the down time you guys should have taken some Customer Service training.</p>

[traicer]

<p>I logged in yesterday and played for a few hours, when I was doing a dungeon I experienced a computer lock once I rebooted the eq2 launcher wont get passed the SOE logo.  </p><p>I've changed my passwordChecked to make sure I had all my windows updatespower cycled my modem and routerrepaired the installation</p><p>still it wont get passed the SOE logo, anything else I can do?</p><p>Edit: looks like a flash issue, after clearing the browser cache and deleting flash from the control panel and launching eq2 the launch pad redownloaded flash and everything is upa gain</p>

[Andy4dtw]

<p>After many attempts at logging in and receiving many operation time outs, I was finally able to login and patch.  After I selected my character and being zoned in, it tells me "retrying server #1"  and it just sits there.  after about 15 mins I close the game and start it back up, now I have "operation time out"  My girlfriend is having the same issues with her client.  Any ideas?</p>

[TSR-JoshuaM]

<p>I apologize I haven't had time to stick around today.  Are any of these issues persisting now?  A majority of reported issues  on our end should have been resolved as they relate to the Launcher/LaunchPad.</p>

[Lainie']

<p>my problem from yesterday is still the same, logging in and starting the download, it stops around 92% everytime ... that hasnt changed. Does anyone else have this problem?</p>

[TSR-JoshuaM]

<p>Which patcher are you using?  Station Launcher or our Full/Streaming LaunchPad?</p><p>What you describe does sound like an admin permission issue.  Are you launching the game as an admin?  This is usually done by right-clicking the game icon and selecting Run as Admin.</p>

[Sandreen]

<p>My launch pad is fine.  But one i get to the update page, the file scan, starts to download, then says download canceled.  I ran full scan twice in the hope to get it ove the edge. But nope, "download canceled"  all by itself.  Is this the same problem your having?</p>

[TSR-JoshuaM]

<p>Sounds like the same issue.  Are you running as admin as well?</p>

[fred3111]

<p>Yesterday, on my old computer, Everquest 2 ran fine. (I'm still using the launchpad I used 7 years ago)</p><p>Today, on my new PC, with the "new streaming launchpad", I'm unable to login, and I always get the same response:</p><p>"connection to login server impossible".</p><p>Any idea ?</p>

[Seniden]

Deleting the file worked for me as well. Thanks!

[TSR-JoshuaM]

<p>Glad it worked for you as well!</p>

[Nionn]

<p>Since installing Flash 10.3.181.4 I can not get past the SOE logo when running the Launcher.</p><p>(win7, UAC off, NO firewall, 64 bit OS..all 7 pc's running same setups)</p><p>It worked yesterday, but another program asked to install the newer version of flash so I did.  Since, it no longer works.</p><p>It works fine on my other 6 computers, all running Flash 10.2.159.1</p><p>This tells me it is a Flash Error making it not compatible with LaunchPad (3.0.0.223  11/8/2010 file date)</p><p>NEW INFO:  I managed to capture this error from LaunchPad:</p><p>Flex Error #1001: Digest mismatch with RSL <a rel="nofollow" href="http://launchpad.patch.station.sony.com/lp3/StationLauncherLib.swf." target="_blank">http://launchpad.patch.station.sony...auncherLib.swf.</a> Redeploy the matching RSL or relink your application with the matching library.</p><p>SO I Closed Launchpad, restarted, it now wont redisplay the erorr, instead just sits at SOE logo and stops like it was doing before.  I can not get 10.2 to work with  launchpad anymore on this machine as it keeps asking me to install Flash or quit if 10.3 is not installed.</p><p>I tried to unistall Flash and reinstall 10.2, when I do, LaunchPad MAKES me get 10.3. once 10.3 is installed the above ERROR(s) is/are displayed.</p>

[Warlock2001]

<p>I've deleted all the files and multiple times and I can't seem to get passed this extraction error. Any thoughts?</p>

[Warlock2001]

<p>I as able to get in by using the application and not the launcher... Very odd. It would be nice to get a new launcher.</p>

[Nionn]

<p>ok fixed this issue by going to everquest2.com</p><p>Went to GET THE GAME</p><p>downloaded the installer and "Reinstall/Repaired" my game.  It then asked me to install the latest Flash 10.3.xx.xx</p><p>I did, and the patcher now works (LaunchPad)</p>

[Easy Bake]

<p>I was getting the LON problem i removed the .dll file that  i was told to</p><p>now it does this during the update</p><p>stops the upload while down loading this file.</p><p>Program FilesSonyEverQuest IIlp_temppaksexp03_dun_hollow_stump_sg.vpk_delta_1 0455_21.gz.</p>