Custom keybinds being reset to default each time game is closed/relaunched

[daray]

<p>I have had an ongoing issue with custom keybinds on my other account not being saved server side, and being reset to default each time I log in (or zone to battlegrounds).</p><p>I have been using a workaround for this, that, as of today's patch, seems to have been broken.</p><p>The workaround that I had set up was as follows:</p><ul><li>Added a line to my eq2_recent.ini: cl_configuration_file EQ2-CustomMode.cfg</li></ul><ul><li>Added EQ2-CustomMode.cfg to my Layout directory with:</li></ul><p style="padding-left: 60px;">name=Otheroptions=uisettings=colors=keymaps=eq2_ke ymap_custom.ini</p><ul><li>Saved my custom keymaps to the Keyboards directory under eq2_keymap_custom.ini</li></ul><p>I have verifed that the eq2_keymap_custom.ini works correctly ingame with the ingame command: /load_keymaps eq2_keymap_custom.ini</p><p>So any ideas as to why this has suddenly stopped working as of today's patch?</p>

[TSR-JoshuaM]

<p>I am not aware of what specifically would stop that from working.  Have you ever tried to troubleshoot why its not saving your keybindings?  </p><p>Are you launching the game as an Admin?  (right click game icon and select run as admin)</p>

[daray]

<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>I am not aware of what specifically would stop that from working.  Have you ever tried to troubleshoot why its not saving your keybindings?  </p><p>Are you launching the game as an Admin?  (right click game icon and select run as admin)</p></blockquote><p>As to the original issue that led to me having to use this workaround, yes, I did try to troubleshoot that, but everything led to a dead end. Interestingly enough, that original problem only happens to one of my accounts, and not my 2nd account (that runs off the same local installation and game files). So the chances are that it is something server side out of my control, since the keymaps are saved serverside anyway.</p><p>There have been instances of this issue cropping up over the years - see <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=40833" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...?topic_id=40833</a> as an example.</p><p>And yes, I am running EverQuest2.exe as admin (even though I have the game installed and running off of a non-system partition).</p>

[TSR-JoshuaM]

<p><span style="font-size: 11px;">Can you PM me your Station Name and characters name?</span></p>

[daray]

<p>PM sent, along with further information and results of some tests that I just ran.</p>

[Drakah]

<p>Funny, past couple days or so I am battle'ing this exact same thing too.</p><p>I even did a fresh custom made settings file(s) and everytime I login, the game seems to be using the default keyboard layout UNTIL you open the options window. As soon as you do, without clicking anything, it uses your custom one like normal, since that is what was saved being the selected format.</p><p>Very strange.... so now the "workaround" for now, is once you login to the game, you will need to Open & Close the options window to get your custom ones going.</p><p>..Im subscribing to this thread if you find out why this is happening.</p>

[Loranthala]

<p>Same thing happening here. First time I log in, my keybinds are back to default. If I open my options window, they'll reset to my custom settings, so I don't have to change anything, but its pretty annoying to try to remember to open my options window every time I load the game.</p>

[Vonotar]

<p>Same problems here (although I'm on EQ2X)</p><p>What's annoying is that the keybindings keep reverting to <em>Euro</em> default, I tend to notice this when pressing B opens my Recipe Book and not my bags.</p><p>Oh and I have a hotbar where the keyboard shortcuts are defined as Shift-1, Shift-2 etc (disabling the ability to 'page' Hotbar 1 using those key-combos) and they get cleared on every login.</p>

[TSR-JoshuaM]

<p><cite>daray wrote:</cite></p><blockquote><p>PM sent, along with further information and results of some tests that I just ran.</p></blockquote><p>Out of curiosity, do you happen to get the EULA I accept prompt twice when you launch the LaunchPad?  Anyone else not saving keybinds that gets the EULA twice?</p>

[Loranthala]

<p>I use the Station Launcher to patch automatically, and skip the patcher when I log in. I haven't accepted an EULA in months.</p>

[TSR-JoshuaM]

<p><cite>Simonx@Unrest wrote:</cite></p><blockquote><p>I use the Station Launcher to patch automatically, and skip the patcher when I log in. I haven't accepted an EULA in months.</p></blockquote><p>Could you try our streaming launcher just as a test?  You won't need to download the entire game, just log in immediately, change some keybinds and see if they persist.</p><p><a href="http://launch.soe.com/eq2" target="_blank">[EQII] LaunchPad</a></p>

[Melciah]

<p>Not sure on others, but I found this seems to be an issue with a custom UI (using a highly modded Profit UI myself).</p><p>I loaded in Default UI and my keys work fine, but in my custom Profit it resets and I have to change my layout to a preset, then back to Custom to load them correctly.  I also tested this on the latest update of the base ProfitUI and can confirm this issue persists there as well.</p><p>I know this was working as of about a week or so ago....is there any files that might have something to do with how the options are loaded at character login during one of the last week or 2 of patches?</p><p>Will be checking on the eq2interface site too.</p><p>[edit to add additional info]</p>

[Drumstix]

<p>Have been experiencing these same problems over the past few days. Same fix for me is to open the Options window after loading in to game. Can't figure out what the problem is. Seems to have occured from a recent patch.</p><p>Using the legacy patcher until I can no longer use it <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p>

[Melciah]

<p>Not that the patcher type matters being this works fine on the Default UI, but I am using the Station Launcher to patch.</p>

[Phaedrella]

<p>Experiencing this problem as well. I use Launcher 3 and have observed that the EULA behavior has also become strange. Rather than show up reliably at the start (transition from log-in to loading screen), it often crops up now after the "play" button has been clicked, but it's quite irregular. Not sure whether the connection with the keyboard-bindings bug is definite, but I've noticed both issues only in the past week or two.</p>

[Phurrin]

<p>Ah good, I'm not just going crazy.. I had the same workaround as OP in place and it stopped working this week as well. I use the original patcher but only when files need updating, I normally just run everquest2.exe and log in directly to a character from there (via a loginscene mod).</p><p>The custom bindings are still in the appropriate file, it's just not being loaded on launch apparently, even though the dropdown in the options window shows "Custom".</p>

[Jrral]

<p>I'm having a similar issue but just opening and closing the Options window resets my key bindings to the correct custom ones.</p>

[Phaedrella]

<p>I should mention that I've been able to re-trigger keybindings by opening and then closing the options window. Just annoying that this is necessary. Several bugs have been cropping up in the launcher (e.g. "My Characters" window) and client (e.g. duplicate instance-select window <em>after</em> zone-in) of late, which is precisely the opposite tendency one would hope to see in a game over time.</p>

[Loranthala]

<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Simonx@Unrest wrote:</cite></p><blockquote><p>I use the Station Launcher to patch automatically, and skip the patcher when I log in. I haven't accepted an EULA in months.</p></blockquote><p>Could you try our streaming launcher just as a test?  You won't need to download the entire game, just log in immediately, change some keybinds and see if they persist.</p><p><a href="http://launch.soe.com/eq2" target="_blank">[EQII] LaunchPad</a></p></blockquote><p>Sorry, I refuse to use that. It has less features than Station Launcher, and doesn't provide the auto-update functionality that is the primary reason I use it. I am in the Navy so regularly miss weeks to months at a time, coming home to find my EQ2 already fully patched is reason enough for me to continue using the Station Launcher until you guys pull the plug on it (which I hope is only after you provide that functionality in another form or patcher).</p>

[Phaedrella]

<p><cite>Simonx@Unrest wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Simonx@Unrest wrote:</cite></p><blockquote><p>I use the Station Launcher to patch automatically, and skip the patcher when I log in. I haven't accepted an EULA in months.</p></blockquote><p>Could you try our streaming launcher just as a test?  You won't need to download the entire game, just log in immediately, change some keybinds and see if they persist.</p><p><a href="http://launch.soe.com/eq2" target="_blank">[EQII] LaunchPad</a></p></blockquote><p>Sorry, I refuse to use that. It has less features than Station Launcher, and doesn't provide the auto-update functionality that is the primary reason I use it. I am in the Navy so regularly miss weeks to months at a time, coming home to find my EQ2 already fully patched is reason enough for me to continue using the Station Launcher until you guys pull the plug on it (which I hope is only after you provide that functionality in another form or patcher).</p></blockquote><p>And anyway it wouldn't make a difference. The keyboard bindings are bugged for Launcher 3 as well.</p>

[Melciah]

<p>Again, for the rest of you that are having this issue, is it happening on the Default UI?</p><p>In my testing if this issue on my side the default UI works fine but any other UI used (my own custom and ProfitUI tested) have this issue.  for that reason I have posted in the ProfitUI forum of eq2interface.com (see below for link) and suggest if this is the case for others to do the same.</p><p><a href="http://www.eq2interface.com/forums/showthread.php?p=96840#post96840" target="_blank" rel="nofollow">http://www.eq2interface.com/forums/...96840#post96840</a></p>

[Phurrin]

<p><cite>Melciah@Antonia Bayle wrote:</cite></p><blockquote><p>Again, for the rest of you that are having this issue, is it happening on the Default UI?</p><p>In my testing if this issue on my side the default UI works fine but any other UI used (my own custom and ProfitUI tested) have this issue.  for that reason I have posted in the ProfitUI forum of eq2interface.com (see below for link) and suggest if this is the case for others to do the same.</p><p><a rel="nofollow" href="http://www.eq2interface.com/forums/showthread.php?p=96840#post96840" target="_blank">http://www.eq2interface.com/forums/...96840#post96840</a></p></blockquote><p>I seriously doubt it's a UI issue, as nothing related to the keybinds is stored in the UI source files or the server_character_uisettings.xml.. I checked them yesterday to be sure.</p><p>Edit: Oops, clicked submit before I was done. I just tried using the default ui, and the same thing happens. Also, opening the options window seems to trigger loading the "Layout" file (which can include colors, ui settings, keymaps, and options), not just the keybinds.. upon opening the options window, my raid and persona windows popped up, which happens when I load the uisettings file specified in my custom layout.</p><p>Also thought of a possible workaround using the eq2.ini file (adding the command "load_keymaps eq2_keymap_custom.ini", which will work ingame) but unfortunately it didn't work.</p>

[Melciah]

<p>Profit's code does take alot of liberties with how they call data as well, perhaps there is something changed on the server that is interferring with the way Profit is pulling something in the Options that is causing the keybinds to not load correctly.  I can only make guesses of the information I was able to verify, and I know it isn't account based or install based as I have multiple accounts and systems, the only constant is the UI change on my end.</p><p>[Update]Very odd, was doing some further testing with DrumsUI (same issue there) and reloaded the Default UI today and it is happening on there as well now.</p><p>So yeah SoE, this is a verifiable issue on default UI on multiple patch methods. I even went through and tried to recreate my UI file for my character from nothing, same issue so not from a lingering UI file from what I can see.  Also verified that even changing the Layouts files to all point to the custom ini for the custom keybindings and setting them all to Read Only it is still not loading correctly.</p>

[Phurrin]

<p>Ah. So it's not loading the default instead, it's just not loading a layout file PERIOD.. interesting</p>

[TSR-JoshuaM]

<p><cite>Simonx@Unrest wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Simonx@Unrest wrote:</cite></p><blockquote><p>I use the Station Launcher to patch automatically, and skip the patcher when I log in. I haven't accepted an EULA in months.</p></blockquote><p>Could you try our streaming launcher just as a test?  You won't need to download the entire game, just log in immediately, change some keybinds and see if they persist.</p><p><a href="http://launch.soe.com/eq2" target="_blank">[EQII] LaunchPad</a></p></blockquote><p>Sorry, I refuse to use that. It has less features than Station Launcher, and doesn't provide the auto-update functionality that is the primary reason I use it. I am in the Navy so regularly miss weeks to months at a time, coming home to find my EQ2 already fully patched is reason enough for me to continue using the Station Launcher until you guys pull the plug on it (which I hope is only after you provide that functionality in another form or patcher).</p></blockquote><p>Do not convert your Station Launcher.  Install it to a new folder and simply log in and test the keybindings.  I am just narrowing this down as I am not able to reproduce this behavior here in the office.</p>

[TSR-JoshuaM]

<p>This is a known issue that I am simply trying to get more information on.  It is not something we will need to troubleshoot on your end.  I am gathering as much information mentioned in this thread and many others where this has been reported.  The more information, the better.  The more variables we can rule out, the better.  I'm not a developer, I don't get to take this data and make changes so I want to make sure I have enough information for the developer who will go in and make changes.</p>

[Melciah]

<p>I believe <span ><cite>Simonx@Unrest</cite></span> was not understanding you were looking for him to start a new install in a different folder, as opposed to converting his installation to Launchpad 3 (which is what it does as I took my second install and did this).  Petrhaps clarification would be a better route?</p><p>I think we covered all your requests and more between the various posters in this thread...the only thread I can find on this issue that for the first time I am hearing this is a known issue.  Its a lot easier to work with someone if we get the some sort of info back for the information given.  Every response so far has been for more info without any indication this was being looked at or was a known issue.</p><p>I have also submitted a petition on this so hopefully trying to work multiple angles will get this info to the needed developers sooner.</p>

[tkia]

I'm getting this too and it's only in the last week or so. Typically I notice when I go to craft and find that the numpad keys are back to defaults. Going into options and immediately cancelling back out will fix it, as if the game suddenly got a reminder as to what keymaps it's supposed to be using. I'm running on 32 bit XP, so no access paranoia. I use mostly default UI with a few select custom pieces so I suspect not the UI. I run from the final beta version of the station launcher so I think that means we now have a reported problem with every launcher ever available <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /> I use an actual custom keymap file in the keyboards directory that I made from scratch years ago when I got tired of changed settings not sticking. The only problem I've ever had with this in the past is new bindings having to be added manually when they're introduced. Anything else you want to know, Joshua?

[TSR-JoshuaM]

<p><cite>Melciah@Antonia Bayle wrote:</cite></p><blockquote><p>I believe <span><cite>Simonx@Unrest</cite></span> was not understanding you were looking for him to start a new install in a different folder, as opposed to converting his installation to Launchpad 3 (which is what it does as I took my second install and did this).  Petrhaps clarification would be a better route?</p><p>I think we covered all your requests and more between the various posters in this thread...the only thread I can find on this issue that for the first time I am hearing this is a known issue.  Its a lot easier to work with someone if we get the some sort of info back for the information given.  Every response so far has been for more info without any indication this was being looked at or was a known issue.</p><p>I have also submitted a petition on this so hopefully trying to work multiple angles will get this info to the needed developers sooner.</p></blockquote><p>Duly noted and I agree.</p><p>As for the known issue part, I do not expect you to be aware of every known issue nor has this been 'known' for long.  I've been submitting information on it since we first heard of it and am just adding in more as we receive it.  </p><p>If any of our troubleshooting steps or attempts to gather more information uncovers a solution then great, otherwise I do want to make sure we cover as many bases as possible.</p><p>If I could reproduce it I could generate the information myself but I have not been able to personally.</p>

[Jrral]

<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>If I could reproduce it I could generate the information myself but I have not been able to personally.</p></blockquote><p>NB: I've noticed it seems to affect only custom keyboard layouts, not just changes to the keybindings through the options window. If I change the keybindings in the controls settings, they stick. It's when I save the keybindings out, make a custom keyboard layout using them and select it through the pull-down on the bottom-left of the options window that they don't seem to be applied until the options window's opened.</p>

[TSR-JoshuaM]

<p><cite>Jrral@Unrest wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>If I could reproduce it I could generate the information myself but I have not been able to personally.</p></blockquote><p>NB: I've noticed it seems to affect only custom keyboard layouts, not just changes to the keybindings through the options window. If I change the keybindings in the controls settings, they stick. It's when I save the keybindings out, make a custom keyboard layout using them and select it through the pull-down on the bottom-left of the options window that they don't seem to be applied until the options window's opened.</p></blockquote><p>I'll give that a shot specifically.  </p>

[tkia]

<p><cite>Jrral@Unrest wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>If I could reproduce it I could generate the information myself but I have not been able to personally.</p></blockquote><p>NB: I've noticed it seems to affect only custom keyboard layouts, not just changes to the keybindings through the options window. If I change the keybindings in the controls settings, they stick. It's when I save the keybindings out, make a custom keyboard layout using them and select it through the pull-down on the bottom-left of the options window that they don't seem to be applied until the options window's opened.</p></blockquote><p>Definitely this.  The behaviour appears that it either isn't reading the ini file setting on the way in, or isn't following that instruction, so goes to default, but then it gets a kick when you open the options window which reminds it which file it should be using.  The fact that it can actually use that file correctly after it's kicked suggests the custom files themselves are also okay.</p>

[TSR-JoshuaM]

<p>Managed to reproduce it using your steps.  I'll get this all over to the appropriate parties.  Thanks for the assistance.  I'll do what I can to make sure this gets addressed as soon as possible.</p>

[Melciah]

<p>Also to keep in mind the Custom ini for the keybindings isn't loading from any CFG for the Layouts regardless of renaming the ini it targets, changing the target in the CFG or anything similar (verified the file doesn't change automatically with a simple login as I only patch when needed).</p><p>When I get home from work I can try to recreate the custom keymaps file using the "eq2_keymap_United States.ini" file as a basis with the keys updated manually in the ini file.</p><p>Will report back on that later...</p><p>[Update]</p><p>Tried the above listed, that doesn't work either.  I think it is completely ignoring the CFG files in the EverQuest IILayouts folder.</p><p>I did get it to work automatically by renaming my "eq2_keymap_custom.ini" file to "eq2_keymap_United States.ini" (make sure to backup the US file first).  This also confirms it is completely ignoring the CFG files as they are all unchanged and pointing to the custom.ini (which I replaced with the default EQ keybinds just to verify).  So until we hear the issue is fixed you can do what I did for a quick fix.</p>

[Phurrin]

<p><cite>Melciah@Antonia Bayle wrote:</cite></p><blockquote><p>I did get it to work automatically by renaming my "eq2_keymap_custom.ini" file to "eq2_keymap_United States.ini" (make sure to backup the US file first).  This also confirms it is completely ignoring the CFG files as they are all unchanged and pointing to the custom.ini (which I replaced with the default EQ keybinds just to verify).  So until we hear the issue is fixed you can do what I did for a quick fix.</p></blockquote><p>Woo! I tried this workaround and can confirm it works, thanks for telling us!</p>

[Melciah]

<p>Keep in mind that patching overwrites the US file, so after each patch you'll need to recopy the file and run Everquest2.exe to launch betwene patches for this kludge to work.</p>

[Houligan]

<p>Just to add to the mix -- I have had this problem on all my characters for <em>years</em> (no kidding).  I long ago gave up trying to solve it.  I need to type load_keymaps [filename] to get my key bindings back.  I use the default UI.</p>

[TSR-JoshuaM]

<p>Thanks for the work arounds, we're continuing to look in to it and I did get it reproduced as I said before.  We'll get some headway made on this and I do apologize for the inconvenience.</p>

[adolf102]

<p>Same problem here.</p><p>Would you mind sending update here when you will find out when fix is coming?</p><p>Thanks!</p>

[TSR-JoshuaM]

<p>Absolutely but I cannot guarantee I will be notified of a fix before it is pushed out.</p>

[Drakah]

<p>Any new news?</p><p>My fingers are starting to get into the habit of opening up the Options window everytime I login now...</p>

[Melciah]

<p>This issue was fixed when GU 60 went live.</p>

[TSR-JoshuaM]

<p>Could we get more confirmation?  I haven't had time to test it myself post GU60.</p>

[Drakah]

<p>Confirmed. Logged in today and without having to open up the Options window, I tried opening up my Guild window by my custom setting of Alt-G, and it works <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[TSR-JoshuaM]

<p>Thanks everyone, couldn't have fixed it without your help!</p>