Client Crash when logging out / closing Everquest II [Archive]

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Peogia

04-13-2011, 12:30 AM

Some times when I log out and close the Everquest II client it crashes then makes desktop lighting Ultra bright forcing me to reboot to fix desktop to fix lighting from the Everquest II client crash and reports these error messagesFaulting application name: EverQuest2.exe, version: 1.0.0.1, time stamp: 0x4d9fc0b7Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3bException code: 0xc0000005Fault offset: 0x00022272Faulting process id: 0xe08Faulting application start time: 0x01cbf9726f6e80e0Faulting application path: C:Program Files (x86)SonyEverQuest IIEverQuest2.exeFaulting module path: C:WindowsSysWOW64ntdll.dllReport Id: 7ba7cd20-6570-11e0-8efe-00261845e49eFault bucket 2395990437, type 1Event Name: APPCRASHResponse: Not availableCab Id: 1167475446Problem signature:P1: EverQuest2.exeP2: 1.0.0.1P3: 4d9fc0b7P4: ntdll.dllP5: 6.1.7600.16385P6: 4a5bdb3bP7: c0000005P8: 00022272P9: P10: Attached files:C:UsersIceAppDataLocalTempWERF676.tmp.WERInternalM etadata.xmlC:UsersIceAppDataLocalTempWER36F0.tmp.appcompat.tx tC:UsersIceAppDataLocalTempWER3990.tmp.mdmpThese files may be available here:C:UsersAppDataLocalMicrosoftWindowsWERReportArchiv eAppCrash_EverQuest2.exe_cb1278bd395e5274cd5137492 89ac1e716551c1_cab_0fbbbde9Analysis symbol: Rechecking for solution: 0Report Id: 7ba7cd20-6570-11e0-8efe-00261845e49eReport Status: 8

TSR-JoshuaM

04-13-2011, 01:30 PM

This is a far too common issue that we are aware of and are fixing as soon as possible. However, the fix is complicated and the causes are many so there may still be occurrances even with a fix but it will always be a work in progress as far as that is concerned.You do not need to reboot to fix the lighting. If you use an NVIDIA card, you can right-click your desktop and select Nvidia Control Panel. Once the Control Panel is open, switch to Adjust Desktop Color Settings and simply toggle between Other Applications Control Color Settings and Use NVIDIA settings. This will reset your desktop color settings back to default as if you rebooted but will save you lots of time! You can do the same with ATI's control center.

Peogia

04-21-2011, 01:43 AM

Since todays up date the crashes are back again<img src="/eq2/images/smilies/2786c5c8e1a8be796fb2f726cca5a0fe.gif" border="0" /> I took a pic but photobucket has been down for the better half of a decade so cant upload it but atleast its free<img src="/eq2/images/smilies/97ada74b88049a6d50a6ed40898a03d7.gif" border="0" />Faulting application name: EverQuest2.exe, version: 1.0.0.1, time stamp: 0x4da8d5b5Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3bException code: 0xc0000005Fault offset: 0x00022272Faulting process id: 0xd88Faulting application start time: 0x01cbffdc3f58b040Faulting application path: C:Program Files (x86)SonyEverQuest IIEverQuest2.exeFaulting module path: C:WindowsSysWOW64ntdll.dllReport Id: 04aaacd0-6bd1-11e0-8169-00261845e49e<img src="http://i800.photobucket.com/albums/yy289/Icexstorm69/SonyOnlineEntertainmentsBrokenSoftware.png" width="1024" height="578" />

TSR-JoshuaM

04-22-2011, 03:14 PM

This latest occurance is just when you are logging out as well? Is this happening with a specific patcher or all of them?

Peogia

04-22-2011, 04:32 PM

<cite>TSR-JoshuaM wrote:</cite><blockquote>This latest occurance is just when you are logging out as well? Is this happening with a specific patcher or all of them?</blockquote>lp3/lp2 patching and full file scans with lp3 since lp2 is totally broken then launching game with lp2 as it is a trillion times faster/smoother/robust then lp3 and has friends list and character select and games ectwhen closing a client the crashes happen and mess up brightness ect too also having a dozen accounts and needing to logging over to the other account for healer utility ect for group or quest or instance or raid or boss/name ect and being stopped by these crashes is a royal pain as the brightness level is blinding and impairs game play and visualsis it normal for a 32bit application to be accessing a 64bit file? C:WindowsSysWOW64ntdll.dll is there a 32bit 1 the client should be accessing instead or something i don't get why these crashes are persistinglow level formates and fresh installs don't fix it ether although it had stopped after it the low level formate for a while until server kept being flicked off and on now its back againi almost never use lp1 unless lp2 fails but since there is a full client now for lp3 instead of streamer i use lp1 2 3 now when ether or fail but never the streamer lp3 full client only

TSR-JoshuaM

04-22-2011, 05:12 PM

So it still happens for you with all 3, right?It's been happening to me too but I haven't had any luck today at work, its not happening on these PC's but does happen at home. Trying to narrow down the common denominators here.While you should be concerned that NTDLL.DLL is failing it isn't a 32/64bit issue and may not be something that is caused on your end (not ruling out a server side issue). You can find out all about that file and how it is used by the WOW64 emulator in the link below.<a href="http://msdn.microsoft.com/en-us/library/aa384274(v=vs.85).aspx">http://msdn.microsoft.com/en-us/lib...4(v=vs.85).aspx</a>

Peogia

04-22-2011, 06:28 PM

<cite>TSR-JoshuaM wrote:</cite><blockquote>So it still happens for you with all 3, right?It's been happening to me too but I haven't had any luck today at work, its not happening on these PC's but does happen at home. Trying to narrow down the common denominators here.While you should be concerned that NTDLL.DLL is failing it isn't a 32/64bit issue and may not be something that is caused on your end (not ruling out a server side issue). You can find out all about that file and how it is used by the WOW64 emulator in the link below.<a href="http://msdn.microsoft.com/en-us/library/aa384274(v=vs.85).aspx">http://msdn.microsoft.com/en-us/lib...4(v=vs.85).aspx</a></blockquote>ya it happens on all 3 and i don't think its server side but not sure i think its maybe the actual client/application/game it self having a compatibility issue / conflict with windows maybe because this is the only application i have this issue withi know its not hardware because i have seen this on a variety of video cards motherboards cpu's hard drives and even drivers all driver versions i use nvidia

TSR-JoshuaM

04-22-2011, 07:36 PM

<cite>Peogia wrote:</cite><blockquote><cite>TSR-JoshuaM wrote:</cite><blockquote>So it still happens for you with all 3, right?It's been happening to me too but I haven't had any luck today at work, its not happening on these PC's but does happen at home. Trying to narrow down the common denominators here.While you should be concerned that NTDLL.DLL is failing it isn't a 32/64bit issue and may not be something that is caused on your end (not ruling out a server side issue). You can find out all about that file and how it is used by the WOW64 emulator in the link below.<a href="http://msdn.microsoft.com/en-us/library/aa384274(v=vs.85).aspx">http://msdn.microsoft.com/en-us/lib...4(v=vs.85).aspx</a></blockquote>ya it happens on all 3 and i don't think its server side but not sure i think its maybe the actual client/application/game it self having a compatibility issue / conflict with windows maybe because this is the only application i have this issue withi know its not hardware because i have seen this on a variety of video cards motherboards cpu's hard drives and even drivers all driver versions i use nvidia</blockquote>I could only make guesses as to the causes. There are no direct compatibility issues with Windows and our game client and I am sure it is something we will eventually be able to fully eliminate but what fixed it for one computer may not fix it for another and theres no real troubleshooting we can do other than making sure there is no file corruption, your drivers are up to date and there is no hardware damage present.

Rothgar

04-22-2011, 09:37 PM

We fixed a few crash bugs on exit recently so hopefully that takes care of your problem. These fixes should be on Test now and will be going out to Live in an upcoming hotfix.We have one more issue related to the in-game browser that can sometimes cause a crash on exit, and that fix is not far off in the near future.

Peogia

05-01-2011, 04:22 AM

<cite>Rothgar wrote:</cite><blockquote>We fixed a few crash bugs on exit recently so hopefully that takes care of your problem. These fixes should be on Test now and will be going out to Live in an upcoming hotfix.We have one more issue related to the in-game browser that can sometimes cause a crash on exit, and that fix is not far off in the near future.</blockquote>Still happeningFaulting application name: EverQuest2.exe, version: 1.0.0.1, time stamp: 0x4db9fd41Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3bException code: 0xc0000005Fault offset: 0x00022272Faulting process id: 0x914Faulting application start time: 0x01cc07c1d8bff8a0Faulting application path: C:Program Files (x86)SonyEverQuest IIEverQuest2.exeFaulting module path: C:WindowsSysWOW64ntdll.dllReport Id: 32c9e500-73c3-11e0-a14c-00261845e49eFault bucket 2421926419, type 1Event Name: APPCRASHResponse: Not availableCab Id: 1190721420Problem signature:P1: EverQuest2.exeP2: 1.0.0.1P3: 4db9fd41P4: ntdll.dllP5: 6.1.7600.16385P6: 4a5bdb3bP7: c0000005P8: 00022272P9: P10: Attached files:C:UsersAppDataLocalTempWER5D44.tmp.WERInternalMeta data.xmlC:UsersAppDataLocalTempWER9E0C.tmp.appcompat.txtC:UsersAppDataLocalTempWERA187.tmp.mdmpThese files may be available here:C:UsersAppDataLocalMicrosoftWindowsWERReportArchiv eAppCrash_EverQuest2.exe_14a04722bfe9cae1b34c8f99f 379fcdea3bc572_cab_0ae71138Analysis symbol: Rechecking for solution: 0Report Id: 32c9e500-73c3-11e0-a14c-00261845e49e<div></div>

Peogia

05-01-2011, 04:29 AM

Version=1EventType=APPCRASHEventTime=129487079039464000ReportType=2Consent=1UploadTime=129487079131814000ReportIdentifier=32c9e501-73c3-11e0-a14c-00261845e49eIntegratorReportIdentifier=32c9e500-73c3-11e0-a14c-00261845e49eWOW64=1Response.BucketId=2421926419Response.BucketTable=1Response.type=4Response.CabId=1190721420Sig[0].Name=Application NameSig[0].Value=EverQuest2.exeSig[1].Name=Application VersionSig[1].Value=1.0.0.1Sig[2].Name=Application TimestampSig[2].Value=4db9fd41Sig[3].Name=Fault Module NameSig[3].Value=ntdll.dllSig[4].Name=Fault Module VersionSig[4].Value=6.1.7600.16385Sig[5].Name=Fault Module TimestampSig[5].Value=4a5bdb3bSig[6].Name=Exception CodeSig[6].Value=c0000005Sig[7].Name=Exception OffsetSig[7].Value=00022272DynamicSig[1].Name=OS VersionDynamicSig[1].Value=6.1.7600.2.0.0.256.1DynamicSig[2].Name=Locale IDDynamicSig[2].Value=1033DynamicSig[22].Name=Additional Information 1DynamicSig[22].Value=0a9eDynamicSig[23].Name=Additional Information 2DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789DynamicSig[24].Name=Additional Information 3DynamicSig[24].Value=0a9eDynamicSig[25].Name=Additional Information 4DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789UI[2]=C:Program Files (x86)SonyEverQuest IIEverQuest2.exeUI[3]=EQ2 Client Application has stopped workingUI[4]=Windows can check online for a solution to the problem.UI[5]=Check online for a solution and close the programUI[6]=Check online for a solution later and close the programUI[7]=Close the programLoadedModule[0]=C:Program Files (x86)SonyEverQuest IIEverQuest2.exeLoadedModule[1]=C:WindowsSysWOW64ntdll.dllLoadedModule[2]=C:Windowssyswow64kernel32.dllLoadedModule[3]=C:Windowssyswow64KERNELBASE.dllLoadedModule[4]=C:Windowssystem32VERSION.dllLoadedModule[5]=C:Windowssyswow64msvcrt.dllLoadedModule[6]=C:Windowssystem32d3d9.dllLoadedModule[7]=C:WindowsSysWOW64sechost.dllLoadedModule[8]=C:Windowssyswow64RPCRT4.dllLoadedModule[9]=C:Windowssyswow64SspiCli.dllLoadedModule[10]=C:Windowssyswow64CRYPTBASE.dllLoadedModule[11]=C:Windowssyswow64USER32.dllLoadedModule[12]=C:Windowssyswow64GDI32.dllLoadedModule[13]=C:Windowssyswow64LPK.dllLoadedModule[14]=C:Windowssyswow64USP10.dllLoadedModule[15]=C:Windowssyswow64ADVAPI32.dllLoadedModule[16]=C:Windowssystem32d3d8thk.dllLoadedModule[17]=C:Windowssystem32dwmapi.dllLoadedModule[18]=C:Windowssystem32WINMM.dllLoadedModule[19]=C:Windowssyswow64SHELL32.dllLoadedModule[20]=C:Windowssyswow64SHLWAPI.dllLoadedModule[21]=C:Windowssyswow64ole32.dllLoadedModule[22]=C:Program Files (x86)SonyEverQuest IIxul.dllLoadedModule[23]=C:Program Files (x86)SonyEverQuest IIjs3250.dllLoadedModule[24]=C:Program Files (x86)SonyEverQuest IInspr4.dllLoadedModule[25]=C:Windowssystem32WSOCK32.dllLoadedModule[26]=C:Windowssyswow64WS2_32.dllLoadedModule[27]=C:Windowssyswow64NSI.dllLoadedModule[28]=C:Program Files (x86)SonyEverQuest IIMSVCR71.dllLoadedModule[29]=C:Program Files (x86)SonyEverQuest IIplc4.dllLoadedModule[30]=C:Program Files (x86)SonyEverQuest IIplds4.dllLoadedModule[31]=C:Windowssystem32WINSPOOL.DRVLoadedModule[32]=C:Windowssyswow64comdlg32.dllLoadedModule[33]=C:WindowsWinSxSx86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16385_none_ebf 82fc36c758ad5COMCTL32.dllLoadedModule[34]=C:Program Files (x86)SonyEverQuest IImss32.dllLoadedModule[35]=C:Windowssystem32iphlpapi.dllLoadedModule[36]=C:Windowssystem32WINNSI.DLLLoadedModule[37]=C:Program Files (x86)SonyEverQuest IIdbghelp.dllLoadedModule[38]=C:Program Files (x86)SonyEverQuest IId3dx9_35.dllLoadedModule[39]=C:Windowssyswow64IMM32.dllLoadedModule[40]=C:Windowssyswow64MSCTF.dllLoadedModule[41]=C:Windowssystem32GLU32.dllLoadedModule[42]=C:Windowssystem32OPENGL32.dllLoadedModule[43]=C:Windowssystem32DDRAW.dllLoadedModule[44]=C:Windowssystem32DCIMAN32.dllLoadedModule[45]=C:Windowssyswow64SETUPAPI.dllLoadedModule[46]=C:Windowssyswow64CFGMGR32.dllLoadedModule[47]=C:Windowssyswow64OLEAUT32.dllLoadedModule[48]=C:Windowssyswow64DEVOBJ.dllLoadedModule[49]=C:Windowssyswow64PSAPI.DLLLoadedModule[50]=C:Windowssystem32apphelp.dllLoadedModule[51]=C:WindowsAppPatchAcLayers.DLLLoadedModule[52]=C:Windowssystem32USERENV.dllLoadedModule[53]=C:Windowssystem32profapi.dllLoadedModule[54]=C:Windowssystem32MPR.dllLoadedModule[55]=C:Windowssystem32mswsock.dllLoadedModule[56]=C:WindowsSystem32wship6.dllLoadedModule[57]=C:Windowssystem32uxtheme.dllLoadedModule[58]=C:WindowsSystem32wshtcpip.dllLoadedModule[59]=C:Windowssystem32NLAapi.dllLoadedModule[60]=C:Windowssystem32DNSAPI.dllLoadedModule[61]=C:WindowsSystem32winrnr.dllLoadedModule[62]=C:Windowssystem32napinsp.dllLoadedModule[63]=C:Windowssystem32pnrpnsp.dllLoadedModule[64]=C:Windowssystem32CRYPTSP.dllLoadedModule[65]=C:Windowssystem32rsaenh.dllLoadedModule[66]=C:Windowssyswow64CLBCatQ.DLLLoadedModule[67]=C:WindowsSystem32MMDevApi.dllLoadedModule[68]=C:WindowsSystem32PROPSYS.dllLoadedModule[69]=C:Windowssystem32dsound.dllLoadedModule[70]=C:Windowssystem32POWRPROF.dllLoadedModule[71]=C:Windowssystem32AUDIOSES.DLLLoadedModule[72]=C:Windowssystem32wdmaud.drvLoadedModule[73]=C:Windowssystem32ksuser.dllLoadedModule[74]=C:Windowssystem32AVRT.dllLoadedModule[75]=C:Windowssystem32msacm32.drvLoadedModule[76]=C:Windowssystem32MSACM32.dllLoadedModule[77]=C:Windowssystem32midimap.dllLoadedModule[78]=C:WindowsSysWOW64dxdiagn.dllLoadedModule[79]=C:WindowsSysWOW64dxgi.dllLoadedModule[80]=C:WindowsSysWOW64d3d10.dllLoadedModule[81]=C:WindowsSysWOW64d3d10core.dllLoadedModule[82]=C:WindowsSysWOW64d3d10_1.dllLoadedModule[83]=C:WindowsSysWOW64d3d10_1core.dllLoadedModule[84]=C:WindowsSysWOW64d3d11.dllLoadedModule[85]=C:Windowssystem32wbemwbemprox.dllLoadedModule[86]=C:Windowssystem32wbemcomn.dllLoadedModule[87]=C:Windowssystem32RpcRtRemote.dllLoadedModule[88]=C:Windowssystem32wbemwbemsvc.dllLoadedModule[89]=C:Windowssystem32wbemfastprox.dllLoadedModule[90]=C:Windowssystem32NTDSAPI.dllLoadedModule[91]=C:Windowssystem32winbrand.dllLoadedModule[92]=C:Windowssystem32nvd3dum.dllLoadedModule[93]=C:Windowssystem32nvapi.dllLoadedModule[94]=C:Program Files (x86)NVIDIA Corporation3D VisionnvStereoApiI.dllLoadedModule[95]=C:Program Files (x86)NVIDIA Corporation3D VisionnvSCPAPI.dllLoadedModule[96]=C:Windowssyswow64WINTRUST.dllLoadedModule[97]=C:Windowssyswow64CRYPT32.dllLoadedModule[98]=C:Windowssyswow64MSASN1.dllLoadedModule[99]=C:WindowsSystem32fwpuclnt.dllLoadedModule[100]=C:Windowssystem32rasadhlp.dllState[0].Key=Transport.DoneStage1State[0].Value=1State[1].Key=DataRequestState[1].Value=iData=1/nDumpFile=//Upload//iCab//232DF5861C9B4BA3BBF4F9F068101850.cab/nDumpServer=watson106.watson.microsoft.com/nResponseServer=watson106.watson.microsoft.com/nResponseURL=//dw//StageFour.asp?iBucket=-1873040877&szCab=232DF5861C9B4BA3BBF4F9F068101850.cab&EventType=AppCrash32&MID=08B91644-26A9-402E-B62B-4298A079983F/nBucket=-1873040877/nBucketTable=1/nResponse=1/nFile[0].CabName=WERInternalMetadata.xmlFile[0].Path=WER5D44.tmp.WERInternalMetadata.xmlFile[0].Flags=851971File[0].Type=5File[0].Original.Path=C:UsersAppDataLocalTempWER5D44.tmp. WERInternalMetadata.xmlFile[1].CabName=AppCompat.txtFile[1].Path=WER9E0C.tmp.appcompat.txtFile[1].Flags=851971File[1].Type=5File[1].Original.Path=C:UsersAppDataLocalTempWER9E0C.tmp. appcompat.txtFile[2].CabName=minidump.mdmpFile[2].Path=WERA187.tmp.mdmpFile[2].Flags=2949123File[2].Type=2File[2].Original.Path=C:UsersAppDataLocalTempWERA187.tmp. mdmpFile[3].CabName=Report.cabFile[3].Path=Report.cabFile[3].Flags=196608File[3].Type=7File[3].Original.Path=Report.cabFriendlyEventName=Stopped workingConsentKey=APPCRASHAppName=EQ2 Client ApplicationAppPath=C:Program Files (x86)SonyEverQuest IIEverQuest2.exe<div></div>

Peogia

05-01-2011, 03:55 PM

<cite>TSR-JoshuaM wrote:</cite><blockquote><cite>Peogia wrote:</cite><blockquote><cite>TSR-JoshuaM wrote:</cite><blockquote>So it still happens for you with all 3, right?It's been happening to me too but I haven't had any luck today at work, its not happening on these PC's but does happen at home. Trying to narrow down the common denominators here.While you should be concerned that NTDLL.DLL is failing it isn't a 32/64bit issue and may not be something that is caused on your end (not ruling out a server side issue). You can find out all about that file and how it is used by the WOW64 emulator in the link below.<a href="http://msdn.microsoft.com/en-us/library/aa384274(v=vs.85).aspx">http://msdn.microsoft.com/en-us/lib...4(v=vs.85).aspx</a></blockquote>ya it happens on all 3 and i don't think its server side but not sure i think its maybe the actual client/application/game it self having a compatibility issue / conflict with windows maybe because this is the only application i have this issue withi know its not hardware because i have seen this on a variety of video cards motherboards cpu's hard drives and even drivers all driver versions i use nvidia</blockquote>I could only make guesses as to the causes. There are no direct compatibility issues with Windows and our game client and I am sure it is something we will eventually be able to fully eliminate but what fixed it for one computer may not fix it for another and theres no real troubleshooting we can do other than making sure there is no file corruption, your drivers are up to date and there is no hardware damage present.</blockquote><img src="http://i800.photobucket.com/albums/yy289/Icexstorm69/DLGDIAG1.png" width="1024" height="578" /><img src="http://i800.photobucket.com/albums/yy289/Icexstorm69/DLGDIAG2.png" width="1024" height="578" />I thought I would wait until after I tested that patch before I posted these takes a while to run on a 1tb

TSR-JoshuaM

05-02-2011, 12:27 PM

Thanks for the info!

Peogia

06-02-2011, 02:35 PM

Todays patch restored all the crashes really good<img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" />Faulting application name: EverQuest2.exe, version: 1.0.0.1, time stamp: 0x4de6ae80Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3bException code: 0xc0000005Fault offset: 0x00022272Faulting process id: 0x664Faulting application start time: 0x01cc2137b0850030Faulting application path: C:Program Files (x86)SonyEverQuest IIEverQuest2.exeFaulting module path: C:WindowsSysWOW64ntdll.dllReport Id: 61a11ea0-8d2e-11e0-baf6-00261845e49e<table cellspacing="0"><tbody><tr><td>EverQuest2.exe</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td> <td width="15"> </td> <td width="130"></td> <td>1.0.0.1</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td> <td width="15"> </td> <td width="130"></td> <td>4de6ae80</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td> <td width="15"> </td> <td width="130"></td> <td>ntdll.dll</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td> <td width="15"> </td> <td width="130"></td> <td>6.1.7600.16385</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td> <td width="15"> </td> <td width="130"></td> <td>4a5bdb3b</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td> <td width="15"> </td> <td width="130"></td> <td>c0000005</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td> <td width="15"> </td> <td width="130"></td> <td>00022272</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td> <td width="15"> </td> <td width="130"></td> <td>664</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td> <td width="15"> </td> <td width="130"></td> <td>01cc2137b0850030</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td> <td width="15"> </td> <td width="130"></td> <td>C:Program Files (x86)SonyEverQuest IIEverQuest2.exe</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td> <td width="15"> </td> <td width="130"></td> <td>C:WindowsSysWOW64ntdll.dll</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"><div><div><a class="b" href="file:///C:/Users/Ice69/AppData/Local/Temp/tmpF814.xml#">-</a> <Event xmlns="<a rel="nofollow" href="http://schemas.microsoft.com/win/2004/08/events/event" target="_blank">http://schemas.microsoft.com/win/20...08/events/event</a>"></div> <div><div><div><a class="b" href="file:///C:/Users/Ice69/AppData/Local/Temp/tmpF814.xml#">-</a> <System></div> <div><div><div> <Provider Name="Application Error" /></div></div> <div><div> <EventID Qualifiers="0">1000EventID></div></div> <div><div> <Level>2Level></div></div> <div><div> <Task>100Task></div></div> <div><div> <Keywords>0x80000000000000Keywords></div></div> <div><div> <TimeCreated SystemTime="2011-06-02T15:38:37.000000000Z" /></div></div> <div><div> <EventRecordID>1343EventRecordID></div></div> <div><div> <Channel>ApplicationChannel></div></div> <div><div> <Computer>Computer></div></div> <div><div> <Security /></div></div> <div> System></div></div></div> <div><div><a class="b" href="file:///C:/Users/Ice69/AppData/Local/Temp/tmpF814.xml#">-</a> <EventData></div> <div><div><div> <Data>EverQuest2.exeData></div></div> <div><div> <Data>1.0.0.1Data></div></div> <div><div> <Data>4de6ae80Data></div></div> <div><div> <Data>ntdll.dllData></div></div> <div><div> <Data>6.1.7600.16385Data></div></div> <div><div> <Data>4a5bdb3bData></div></div> <div><div> <Data>c0000005Data></div></div> <div><div> <Data>00022272Data></div></div> <div><div> <Data>664Data></div></div> <div><div> <Data>01cc2137b0850030Data></div></div> <div><div> <Data>C:Program Files (x86)SonyEverQuest IIEverQuest2.exeData></div></div> <div><div> <Data>C:WindowsSysWOW64ntdll.dllData></div></div> <div><div> <Data>61a11ea0-8d2e-11e0-baf6-00261845e49eData></div></div> <div> EventData></div></div></div> <div> Event></div></div></div></td> <td width="15"> </td> <td width="130"></td> <td>61a11ea0-8d2e-11e0-baf6-00261845e49e</td></tr></tbody></table>

Peogia

06-02-2011, 02:38 PM

Fault bucket 2469506713, type 1Event Name: APPCRASHResponse: Not availableCab Id: 0Problem signature:P1: EverQuest2.exeP2: 1.0.0.1P3: 4de6ae80P4: ntdll.dllP5: 6.1.7600.16385P6: 4a5bdb3bP7: c0000005P8: 00022272P9: P10: Attached files:C:UsersAppDataLocalTempWER1E05.tmp.WERInternalMeta data.xmlThese files may be available here:C:UsersAppDataLocalMicrosoftWindowsWERReportArchiv eAppCrash_EverQuest2.exe_93ddcc9be711453bdb784d9b2 5ee56e495c067d1_08855eebAnalysis symbol: Rechecking for solution: 0Report Id: 61a11ea0-8d2e-11e0-baf6-00261845e49eReport Status: 0

Peogia

06-02-2011, 02:41 PM

Version=1EventType=APPCRASHEventTime=129515027179446000ReportType=2Consent=1UploadTime=129515027202826000ReportIdentifier=61a11ea1-8d2e-11e0-baf6-00261845e49eIntegratorReportIdentifier=61a11ea0-8d2e-11e0-baf6-00261845e49eWOW64=1Response.BucketId=2469506713Response.BucketTable=1Response.type=4Sig[0].Name=Application NameSig[0].Value=EverQuest2.exeSig[1].Name=Application VersionSig[1].Value=1.0.0.1Sig[2].Name=Application TimestampSig[2].Value=4de6ae80Sig[3].Name=Fault Module NameSig[3].Value=ntdll.dllSig[4].Name=Fault Module VersionSig[4].Value=6.1.7600.16385Sig[5].Name=Fault Module TimestampSig[5].Value=4a5bdb3bSig[6].Name=Exception CodeSig[6].Value=c0000005Sig[7].Name=Exception OffsetSig[7].Value=00022272DynamicSig[1].Name=OS VersionDynamicSig[1].Value=6.1.7600.2.0.0.256.1DynamicSig[2].Name=Locale IDDynamicSig[2].Value=1033DynamicSig[22].Name=Additional Information 1DynamicSig[22].Value=0a9eDynamicSig[23].Name=Additional Information 2DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789DynamicSig[24].Name=Additional Information 3DynamicSig[24].Value=0a9eDynamicSig[25].Name=Additional Information 4DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789UI[2]=C:Program Files (x86)SonyEverQuest IIEverQuest2.exeUI[3]=EQ2 Client Application has stopped workingUI[4]=Windows can check online for a solution to the problem.UI[5]=Check online for a solution and close the programUI[6]=Check online for a solution later and close the programUI[7]=Close the programLoadedModule[0]=C:Program Files (x86)SonyEverQuest IIEverQuest2.exeLoadedModule[1]=C:WindowsSysWOW64ntdll.dllLoadedModule[2]=C:Windowssyswow64kernel32.dllLoadedModule[3]=C:Windowssyswow64KERNELBASE.dllLoadedModule[4]=C:Windowssystem32VERSION.dllLoadedModule[5]=C:Windowssyswow64msvcrt.dllLoadedModule[6]=C:Windowssystem32d3d9.dllLoadedModule[7]=C:WindowsSysWOW64sechost.dllLoadedModule[8]=C:Windowssyswow64RPCRT4.dllLoadedModule[9]=C:Windowssyswow64SspiCli.dllLoadedModule[10]=C:Windowssyswow64CRYPTBASE.dllLoadedModule[11]=C:Windowssyswow64USER32.dllLoadedModule[12]=C:Windowssyswow64GDI32.dllLoadedModule[13]=C:Windowssyswow64LPK.dllLoadedModule[14]=C:Windowssyswow64USP10.dllLoadedModule[15]=C:Windowssyswow64ADVAPI32.dllLoadedModule[16]=C:Windowssystem32d3d8thk.dllLoadedModule[17]=C:Windowssystem32dwmapi.dllLoadedModule[18]=C:Windowssystem32WINMM.dllLoadedModule[19]=C:Windowssyswow64SHELL32.dllLoadedModule[20]=C:Windowssyswow64SHLWAPI.dllLoadedModule[21]=C:Windowssyswow64ole32.dllLoadedModule[22]=C:Program Files (x86)SonyEverQuest IImss32.dllLoadedModule[23]=C:Program Files (x86)SonyEverQuest IIxul.dllLoadedModule[24]=C:Program Files (x86)SonyEverQuest IIjs3250.dllLoadedModule[25]=C:Program Files (x86)SonyEverQuest IInspr4.dllLoadedModule[26]=C:Windowssystem32WSOCK32.dllLoadedModule[27]=C:Windowssyswow64WS2_32.dllLoadedModule[28]=C:Windowssyswow64NSI.dllLoadedModule[29]=C:Program Files (x86)SonyEverQuest IIMSVCR71.dllLoadedModule[30]=C:Program Files (x86)SonyEverQuest IIplc4.dllLoadedModule[31]=C:Program Files (x86)SonyEverQuest IIplds4.dllLoadedModule[32]=C:Windowssystem32WINSPOOL.DRVLoadedModule[33]=C:Windowssyswow64comdlg32.dllLoadedModule[34]=C:WindowsWinSxSx86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16385_none_ebf 82fc36c758ad5COMCTL32.dllLoadedModule[35]=C:Windowssystem32iphlpapi.dllLoadedModule[36]=C:Windowssystem32WINNSI.DLLLoadedModule[37]=C:Program Files (x86)SonyEverQuest IIdbghelp.dllLoadedModule[38]=C:Program Files (x86)SonyEverQuest IId3dx9_35.dllLoadedModule[39]=C:Windowssyswow64IMM32.dllLoadedModule[40]=C:Windowssyswow64MSCTF.dllLoadedModule[41]=C:Windowssystem32GLU32.dllLoadedModule[42]=C:Windowssystem32OPENGL32.dllLoadedModule[43]=C:Windowssystem32DDRAW.dllLoadedModule[44]=C:Windowssystem32DCIMAN32.dllLoadedModule[45]=C:Windowssyswow64SETUPAPI.dllLoadedModule[46]=C:Windowssyswow64CFGMGR32.dllLoadedModule[47]=C:Windowssyswow64OLEAUT32.dllLoadedModule[48]=C:Windowssyswow64DEVOBJ.dllLoadedModule[49]=C:Windowssyswow64PSAPI.DLLLoadedModule[50]=C:Windowssystem32apphelp.dllLoadedModule[51]=C:WindowsAppPatchAcLayers.DLLLoadedModule[52]=C:Windowssystem32USERENV.dllLoadedModule[53]=C:Windowssystem32profapi.dllLoadedModule[54]=C:Windowssystem32MPR.dllLoadedModule[55]=C:Windowssystem32mswsock.dllLoadedModule[56]=C:WindowsSystem32wship6.dllLoadedModule[57]=C:Windowssystem32uxtheme.dllLoadedModule[58]=C:WindowsSystem32wshtcpip.dllLoadedModule[59]=C:Windowssystem32NLAapi.dllLoadedModule[60]=C:Windowssystem32DNSAPI.dllLoadedModule[61]=C:WindowsSystem32winrnr.dllLoadedModule[62]=C:Windowssystem32napinsp.dllLoadedModule[63]=C:Windowssystem32pnrpnsp.dllLoadedModule[64]=C:Windowssystem32CRYPTSP.dllLoadedModule[65]=C:Windowssystem32rsaenh.dllLoadedModule[66]=C:Windowssyswow64CLBCatQ.DLLLoadedModule[67]=C:WindowsSystem32MMDevApi.dllLoadedModule[68]=C:WindowsSystem32PROPSYS.dllLoadedModule[69]=C:Windowssystem32dsound.dllLoadedModule[70]=C:Windowssystem32POWRPROF.dllLoadedModule[71]=C:Windowssystem32AUDIOSES.DLLLoadedModule[72]=C:Windowssystem32wdmaud.drvLoadedModule[73]=C:Windowssystem32ksuser.dllLoadedModule[74]=C:Windowssystem32AVRT.dllLoadedModule[75]=C:Windowssystem32msacm32.drvLoadedModule[76]=C:Windowssystem32MSACM32.dllLoadedModule[77]=C:Windowssystem32midimap.dllLoadedModule[78]=C:WindowsSysWOW64dxdiagn.dllLoadedModule[79]=C:WindowsSysWOW64dxgi.dllLoadedModule[80]=C:WindowsSysWOW64d3d10.dllLoadedModule[81]=C:WindowsSysWOW64d3d10core.dllLoadedModule[82]=C:WindowsSysWOW64d3d10_1.dllLoadedModule[83]=C:WindowsSysWOW64d3d10_1core.dllLoadedModule[84]=C:WindowsSysWOW64d3d11.dllLoadedModule[85]=C:Windowssystem32wbemwbemprox.dllLoadedModule[86]=C:Windowssystem32wbemcomn.dllLoadedModule[87]=C:Windowssystem32RpcRtRemote.dllLoadedModule[88]=C:Windowssystem32wbemwbemsvc.dllLoadedModule[89]=C:Windowssystem32wbemfastprox.dllLoadedModule[90]=C:Windowssystem32NTDSAPI.dllLoadedModule[91]=C:Windowssystem32winbrand.dllLoadedModule[92]=C:Windowssystem32nvd3dum.dllLoadedModule[93]=C:Windowssystem32nvapi.dllLoadedModule[94]=C:Program Files (x86)NVIDIA Corporation3D VisionnvStereoApiI.dllLoadedModule[95]=C:Program Files (x86)NVIDIA Corporation3D VisionnvSCPAPI.dllLoadedModule[96]=C:Windowssyswow64WINTRUST.dllLoadedModule[97]=C:Windowssyswow64CRYPT32.dllLoadedModule[98]=C:Windowssyswow64MSASN1.dllLoadedModule[99]=C:WindowsSystem32fwpuclnt.dllLoadedModule[100]=C:Windowssystem32rasadhlp.dllState[0].Key=Transport.DoneStage1State[0].Value=1State[1].Key=DataRequestState[1].Value=Bucket=-1825460583/nBucketTable=1/nResponse=1/nFriendlyEventName=Stopped workingConsentKey=APPCRASHAppName=EQ2 Client ApplicationAppPath=C:Program Files (x86)SonyEverQuest IIEverQuest2.exe<div></div>

Peogia

06-02-2011, 02:47 PM

<html> <head> <META http-equiv="Content-Type" content="text/html; charset=utf-8"> <meta http-equiv="Content-Script-Type" content="text/javascript"><script> function Toggle(node) { if (!window.fullyLoaded) return; // Expand the branch? if (node.nextSibling.style.display == 'none'<img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /> { // Change the sign from "+" to "-". var tBodyNode = node.childNodes[0]; var trNode = tBodyNode.childNodes[0]; var tdNode = trNode.childNodes[0]; var bNode = tdNode.childNodes[0]; var textNode = bNode.childNodes[0]; if (textNode.nodeType == 3 /* Node.TEXT_NODE */) { var s = textNode.data; if (s.length > 0 && s.charAt(0) == '+'<img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /> { textNode.data = '-' + s.substring(1, s.length); } } // show the branch node.nextSibling.style.display = ''; } else // Collapse the branch { // Change the sign from "-" to "+". var tBodyNode = node.childNodes[0]; var trNode = tBodyNode.childNodes[0]; var tdNode = trNode.childNodes[0]; var bNode = tdNode.childNodes[0]; var textNode = bNode.childNodes[0]; if (textNode.nodeType == 3 /* Node.TEXT_NODE */) { var s = textNode.data; if (s.length > 0 && s.charAt(0) == '-'<img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /> { textNode.data = '+' + s.substring(1, s.length); } } // hide the branch node.nextSibling.style.display = 'none'; } } // Toggle "System" element by default so that it's default status is to hide its children function ToggleSystemElement() { var body = document.getElementById("body"); var anchor = body.getElementsByTagName("table")[0]; Toggle(anchor); } // If binary data is present in event XML, show it in friendly form. function ProcessBinaryData(binaryString, binaryDataCaption, wordsFormatString, bytesFormatString, normalFont, fixedWidthFont) { var bodyNode = document.getElementById("body"); // Add a <hr> at the end of the HTML body. bodyNode.appendChild(document.createElement("hr")); // This paragraph (p element) is the "Binary data:" literal string. var p = document.createElement("p"); p.style.fontFamily = normalFont; var b = document.createElement("b"); b.appendChild(document.createTextNode(binaryDataC aption)); p.appendChild(b); p.appendChild(document.createElement("br")); bodyNode.appendChild(p); // // Show binary data in Words format. // p = document.createElement("p"); p.style.fontFamily = normalFont; p.appendChild(document.createTextNode(wordsFormat String)); bodyNode.appendChild(p); // Must use fixed-width font for binary data. p = document.createElement("p"); p.style.fontFamily = fixedWidthFont; var i = 0; var j = 0; var s, tempS; var translatedString; var charCode; var byte1, byte2; // Each character in binaryString is a hex (16-based) representation of // 4 binary bits. So it takes 2 characters in binaryString to form a // complete byte; 4 characters for a word. while (i < binaryString.length) { s = (i / 4).toString(16); // To hex representation. while (s.length < 4) { s = "0" + s; } s += ": "; // DWords representation is simply a rearrangement of the original binaryString // For example, from: // // 0000000002005600000000000f000540 // // (which is 00 00 00 00 02 00 56 00 00 00 00 00 0f 00 05 40). // // to: // // 0000: 00000000 00560002 00000000 4005000f // 8 words per line, 4 DWords per line. for (j = 0; j < 4; j++) { s += binaryString.substring(i + 6, i + <img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" />; s += binaryString.substring(i + 4, i + 6); s += binaryString.substring(i + 2, i + 4); s += binaryString.substring(i, i + 2) + " "; i += 8; } p.appendChild(document.createTextNode(s)); p.appendChild(document.createElement("br")); } bodyNode.appendChild(p); // // Show binary data in bytes format. // p = document.createElement("p"); p.style.fontFamily = normalFont; p.appendChild(document.createTextNode(bytesFormat String)); bodyNode.appendChild(p); // Must use fixed-width font for binary data. p = document.createElement("p"); p.style.fontFamily = fixedWidthFont; i = 0; j = 0; // Each character in binaryString is a hex (16-based) representation of // 4 binary bits. So it takes 2 characters in binaryString to form a // complete byte. while (i < binaryString.length) { translatedString = ""; // 2 characters in binaryString to form a byte s = (i / 2).toString(16); // to hex representation. // Prefix with '0' until its length is 4. while (s.length < 4) { s = "0" + s; } s += ": "; // Show 8 bytes per line for (j = 0; j < 8; j++) { tempS = binaryString.substring(i, i + 2); // 2 for 1 byte i += 2; s += tempS + " "; // Treat tempS as hex integer charCode = parseInt(tempS, 16); if (charCode < 32) { translatedString += "."; } else { translatedString += String.fromCharCode(charCode); } } while (s.length < 32) { s += " "; } s += translatedString; p.appendChild(document.createTextNode(s)); p.appendChild(document.createElement("br")); } bodyNode.appendChild(p); } </script></head> <body id="body" onload="window.fullyLoaded=true;ToggleSystemElement();"> <table onClick="Toggle(this)" style="cursor: hand;"> <tr>

Peogia

06-02-2011, 02:49 PM

<td style="font-family: 'Segoe UI'; vertical-align: top;" width="15" nowrap>-</td> <td style="font-family: 'Segoe UI'; vertical-align: top;" width="130" nowrap>System</td> </tr> </table> <div> <table border="0" cellspacing="0"> <tr> <td width="15" nowrap></td> <td width="15" nowrap></td> <td style="font-family: 'Segoe UI'; vertical-align: top;"> <table onClick="Toggle(this)" style="cursor: hand;"> <tr> <td style="font-family: 'Segoe UI'; vertical-align: top;" width="15" nowrap>-</td> <td style="font-family: 'Segoe UI'; vertical-align: top;" width="130" nowrap>Provider</td> </tr> </table> <div> <table border="0" cellspacing="0"> <tr> <td width="15" nowrap></td> <td width="15" nowrap></td> <td width="12" nowrap></td> <td style="font-family: 'Segoe UI'; vertical-align: top;" width="105" nowrap> [ Name] </td> <td style="font-family: 'Segoe UI'; vertical-align: top;">Application Error</td> </tr> </table> </div> </td> </tr> </table> <table border="0" cellspacing="0"> <tr> <td width="15" nowrap></td> <td width="15" nowrap></td> <td style="font-family: 'Segoe UI'; vertical-align: top;"> <table onClick="Toggle(this)" style="cursor: hand;"> <tr> <td style="font-family: 'Segoe UI'; vertical-align: top;" width="15" nowrap>-</td> <td style="font-family: 'Segoe UI'; vertical-align: top;" width="130" nowrap>EventID</td> <td style="font-family: 'Segoe UI'; vertical-align: top;">1000</td> </tr> </table> <div> <table border="0" cellspacing="0"> <tr> <td width="15" nowrap></td> <td width="15" nowrap></td> <td width="12" nowrap></td> <td style="font-family: 'Segoe UI'; vertical-align: top;" width="105" nowrap> [ Qualifiers] </td> <td style="font-family: 'Segoe UI'; vertical-align: top;">0</td> </tr> </table> </div> </td> </tr> </table> <table border="0" cellspacing="0"> <tr> <td width="15" nowrap></td> <td width="15" nowrap></td> <td style="font-family: 'Segoe UI'; vertical-align: top;"> <table> <tr> <td style="font-family: 'Segoe UI'; vertical-align: top;" width="15" nowrap></td> <td style="font-family: 'Segoe UI'; vertical-align: top;" width="130" nowrap>Level</td> <td style="font-family: 'Segoe UI'; vertical-align: top;">2</td> </tr> </table> </td> </tr> </table> <table border="0" cellspacing="0"> <tr> <td width="15" nowrap></td> <td width="15" nowrap></td> <td style="font-family: 'Segoe UI'; vertical-align: top;"> <table> <tr> <td style="font-family: 'Segoe UI'; vertical-align: top;" width="15" nowrap></td> <td style="font-family: 'Segoe UI'; vertical-align: top;" width="130" nowrap>Task</td> <td style="font-family: 'Segoe UI'; vertical-align: top;">100</td> </tr> </table> </td> </tr> </table> <table border="0" cellspacing="0"> <tr> <td width="15" nowrap></td> <td width="15" nowrap></td> <td style="font-family: 'Segoe UI'; vertical-align: top;"> <table> <tr> <td style="font-family: 'Segoe UI'; vertical-align: top;" width="15" nowrap></td> <td style="font-family: 'Segoe UI'; vertical-align: top;" width="130" nowrap>Keywords</td> <td style="font-family: 'Segoe UI'; vertical-align: top;">0x80000000000000</td> </tr> </table> </td> </tr> </table> <table border="0" cellspacing="0"> <tr> <td width="15" nowrap></td> <td width="15" nowrap></td> <td style="font-family: 'Segoe UI'; vertical-align: top;"> <table onClick="Toggle(this)" style="cursor: hand;"> <tr> <td style="font-family: 'Segoe UI'; vertical-align: top;" width="15" nowrap>-</td> <td style="font-family: 'Segoe UI'; vertical-align: top;" width="130" nowrap>TimeCreated</td> </tr> </table> <div> <table border="0" cellspacing="0"> <tr> <td width="15" nowrap></td> <td width="15" nowrap></td> <td width="12" nowrap></td> <td style="font-family: 'Segoe UI'; vertical-align: top;" width="105" nowrap> [ SystemTime] </td> <td style="font-family: 'Segoe UI'; vertical-align: top;">2011-06-02T15:38:37.000000000Z</td> </tr> </table> </div> </td> </tr> </table> <table border="0" cellspacing="0"> <tr> <td width="15" nowrap></td> <td width="15" nowrap></td> <td style="font-family: 'Segoe UI'; vertical-align: top;"> <table> <tr> <td style="font-family: 'Segoe UI'; vertical-align: top;" width="15" nowrap></td> <td style="font-family: 'Segoe UI'; vertical-align: top;" width="130" nowrap>EventRecordID</td> <td style="font-family: 'Segoe UI'; vertical-align: top;">1343</td> </tr> </table> </td> </tr> </table> <table border="0" cellspacing="0"> <tr> <td width="15" nowrap></td> <td width="15" nowrap></td> <td style="font-family: 'Segoe UI'; vertical-align: top;"> <table> <tr> <td style="font-family: 'Segoe UI'; vertical-align: top;" width="15" nowrap></td> <td style="font-family: 'Segoe UI'; vertical-align: top;" width="130" nowrap>Channel</td> <td style="font-family: 'Segoe UI'; vertical-align: top;

Peogia

06-02-2011, 02:49 PM

<table cellspacing="0"><tbody><tr><td width="15"> </td><td width="15"> </td><td> <table ><tbody><tr><td width="15"> </td><td width="130">Computer</td><td></td></tr></tbody></table></td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td><td width="15"> </td><td> <table ><tbody><tr><td width="15"> </td><td>Security</td></tr></tbody></table></td></tr></tbody></table> <table style="cursor: hand;" ><tbody><tr><td width="15">-</td><td width="130">EventData</td></tr></tbody></table><div> <table cellspacing="0"><tbody><tr><td width="15"> </td><td width="15"> </td><td width="130"></td><td>EverQuest2.exe</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td><td width="15"> </td><td width="130"></td><td>1.0.0.1</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td><td width="15"> </td><td width="130"></td><td>4de6ae80</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td><td width="15"> </td><td width="130"></td><td>ntdll.dll</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td><td width="15"> </td><td width="130"></td><td>6.1.7600.16385</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td><td width="15"> </td><td width="130"></td><td>4a5bdb3b</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td><td width="15"> </td><td width="130"></td><td>c0000005</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td><td width="15"> </td><td width="130"></td><td>00022272</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td><td width="15"> </td><td width="130"></td><td>664</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td><td width="15"> </td><td width="130"></td><td>01cc2137b0850030</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td><td width="15"> </td><td width="130"></td><td>C:Program Files (x86)SonyEverQuest IIEverQuest2.exe</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td><td width="15"> </td><td width="130"></td><td>C:WindowsSysWOW64ntdll.dll</td></tr></tbody></table> <table cellspacing="0"><tbody><tr><td width="15"> </td><td width="15"> </td><td width="130"></td><td>61a11ea0-8d2e-11e0-baf6-00261845e49e</td></tr></tbody></table></div>

Peogia

06-02-2011, 02:51 PM

1000 2 100 0x80000000000000 1343 Application EverQuest2.exe 1.0.0.1 4de6ae80 ntdll.dll 6.1.7600 .16385 4a5bdb3b c0000005 00022272 664 01cc2137b085 0030 C:Program Files (x86)SonyEverQuest IIEverQuest2.exe C:WindowsSysWOW64ntdll.dll 61a11e a0-8d2e-11e0-baf6-00261845e49e

Peogia

06-02-2011, 02:54 PM

Is there anything useful in all those logs to fix the crashes<img src="/eq2/images/smilies/0a4d7238daa496a758252d0a2b1a1384.gif" border="0" />

TSR-JoshuaM

06-02-2011, 06:15 PM

The most useful information is the faulting module, ntdll.dll, but the majority of it is too nondescript to diagnose.Can you open a support ticket and submit a freshly created MSINFO32 file?

Peogia

06-02-2011, 06:49 PM

<cite>TSR-JoshuaM wrote:</cite><blockquote>The most useful information is the faulting module, ntdll.dll, but the majority of it is too nondescript to diagnose.Can you open a support ticket and submit a freshly created MSINFO32 file?</blockquote>I really like the new petition system its a trillion times better design and lay out then the older 1Reference Number 110602-001455uploaded dxdiag and msinfo

TSR-JoshuaM

06-02-2011, 07:07 PM

Responding to your ticket from here.

Peogia

06-04-2011, 02:07 AM

Problem signature: Problem Event Name: APPCRASH Application Name: EverQuest2.exe Application Version: 1.0.0.1 Application Timestamp: 4de7de87 Fault Module Name: ntdll.dll Fault Module Version: 6.1.7600.16385 Fault Module Timestamp: 4a5bdb3b Exception Code: c0000005 Exception Offset: 00022272 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409If the online privacy statement is not available, please read our privacy statement offline: C:Windowssystem32en-USerofflps.txtI wonder what Microsoft does with this info very time it uploads a pile of crash data from Everquest II<div></div>

TSR-JoshuaM

06-04-2011, 01:51 PM

These AppCrash reports do not present any new data to us, we got the important info regarding your issue it is not necessary to repost it.

Peogia

06-04-2011, 02:38 PM

<cite>TSR-JoshuaM wrote:</cite><blockquote>These AppCrash reports do not present any new data to us, we got the important info regarding your issue it is not necessary to repost it.</blockquote>Then why haven't you guys fixed it?and thats not a repost thats the newest crashEverquest II hasn't generated crash logs in years I think but there is always the alert log no matter what even after a fresh install from lp1 or lp2 or lp3 instant alert log with errors heres some from last log not sure if it was when crashed but anyways just an examplebuild="SOEBuild=7706L" version="SOEVersionString=2011/6/2 12:01:09" build_type="USER OPTIMIZED" ls_address="none" zone="exp07_rgn_great_divide" loc="165.03 -344.43 -559.83" performance="7" alert="E:liveeq2frameworkresmanResourceManager.cpp(1954): Error loading sounds/3d-emitters/dlw_dragonbones.voc"build="SOEBuild=7706L" version="SOEVersionString=2011/6/2 12:01:09" build_type="USER OPTIMIZED" ls_address="none" zone="exp07_rgn_great_divide" loc="172.02 -332.22 -511.99" performance="7" alert="E:liveeq2frameworkresmanResourceManager.cpp(1954): Error loading cooked/characters/ec/core/faceanims/vampire_male/frown.anim"build="SOEBuild=7706L" version="SOEVersionString=2011/6/2 12:01:09" build_type="USER OPTIMIZED" ls_address="none" zone="exp07_rgn_great_divide" loc="245.15 -325.71 -395.85" performance="7" alert="E:liveeq2frameworkresmanResourceManager.cpp(1954): Error loading cooked/characters/ec/core/mounts/griffin_mount/human_male/attackforelegs.anim"build="SOEBuild=7706L" version="SOEVersionString=2011/6/2 12:01:09" build_type="USER OPTIMIZED" ls_address="none" zone="exp07_rgn_eastern_wastes" loc="-930.72 -345.91 1632.60" performance="7" alert="E:liveeq2frameworkresmanResourceManager.cpp(1954): Error loading Composed/UI_FX/FX/skies/sky_base_bluepurple.voc"got another alert log todaybuild="SOEBuild=7706L" version="SOEVersionString=2011/6/2 12:01:09" build_type="USER OPTIMIZED" ls_address="none" zone="exp07_rgn_eastern_wastes" loc="-641.54 -343.67 2726.50" performance="7" alert="E:liveeq2frameworkresmanResourceManager.cpp(1954): Error loading Composed/UI_FX/FX/skies/sky_base_bluepurple.voc"These client crashes date back many years to Windows XP 32bit and there on Windows XP 64 bit and Windows 7 and Vista every 1 always telling me there game crashed and messed up desktop lighting on there systems to

TSR-JoshuaM

06-04-2011, 02:55 PM

<cite>Peogia wrote:</cite><blockquote><cite>TSR-JoshuaM wrote:</cite><blockquote>These AppCrash reports do not present any new data to us, we got the important info regarding your issue it is not necessary to repost it.</blockquote>Then why haven't you guys fixed it?and thats not a repost thats the newest crash</blockquote>The AppCrash information does nothing but show us what module was responsible for the error reporting, the actual entry in your Windows Error Reporting. It does not provide any information that would assist us in correcting the issue across the board.This crash does not happen on any PC here in the office at this time and stopped occurring for me on my home PC long ago, or any of the 24 members of my guild or the hundreds of PC's available in our labs and testing. It is not as simple as fixing a problem because you posted a WER event log of it, which again contains little to no information that would assist our end on fixing a problem that does not affect everyone across the board and those that it does affect it behaves in different ways every time.I'll do my best to forward your information a long to QA.

Peogia

07-16-2011, 08:39 PM

Would it be possible to get Everquest II tested by microsoft for compatibility with Microsoft Windows because clearly it doesn't support windows as its crashing out all models of spindle hard drives and ssd's other applications and programs and games don't have this behavior <img src="http://i800.photobucket.com/albums/yy289/Icexstorm69/EverquestIIdoesntsupportmicrosoftwindows.png" width="1024" height="578" />

TSR-JoshuaM

07-16-2011, 08:46 PM

You have an app crash screenshot with an NTDLL.DLL faulting module and it's somehow a Windows compatibility issue with HDD/SSDs? That makes no sense to me whatsoever.In any case, EQII and our LaunchPad software is fully compatible with all consumer level Microsoft supported Operating Systems.

Peogia

07-16-2011, 08:59 PM

<cite>TSR-JoshuaM wrote:</cite><blockquote>You have an app crash screenshot with an NTDLL.DLL faulting module and it's somehow a Windows compatibility issue with HDD/SSDs? That makes no sense to me whatsoever.In any case, EQII and our LaunchPad software is fully compatible with all consumer level Microsoft supported Operating Systems.</blockquote>Last time you said it was a problem with Microsoft Windows

Peogia

07-16-2011, 09:24 PM

Reference Number110602-001455

Peogia

07-16-2011, 09:30 PM

I have done Several secure formates and bought new spindle and ssd hard drives all fresh new clean installs no images or back up disksand game is patched via lp3 and the crashes don't seam to have an end and yet there only caused by the Everquest II client I have never seen an ntdll.dll crash caused by anything els

TSR-JoshuaM

07-17-2011, 10:40 AM

<cite>Peogia wrote:</cite><blockquote><cite>TSR-JoshuaM wrote:</cite><blockquote>You have an app crash screenshot with an NTDLL.DLL faulting module and it's somehow a Windows compatibility issue with HDD/SSDs? That makes no sense to me whatsoever.In any case, EQII and our LaunchPad software is fully compatible with all consumer level Microsoft supported Operating Systems.</blockquote>Last time you said it was a problem with Microsoft Windows</blockquote>Last time I said there was a problem with YOUR Microsoft Windows installation. Huge, context changing, difference.

Peogia

07-17-2011, 12:12 PM

<cite>TSR-JoshuaM wrote:</cite><blockquote><cite>Peogia wrote:</cite><blockquote><cite>TSR-JoshuaM wrote:</cite><blockquote>You have an app crash screenshot with an NTDLL.DLL faulting module and it's somehow a Windows compatibility issue with HDD/SSDs? That makes no sense to me whatsoever.In any case, EQII and our LaunchPad software is fully compatible with all consumer level Microsoft supported Operating Systems.</blockquote>Last time you said it was a problem with Microsoft Windows</blockquote>Last time I said there was a problem with YOUR Microsoft Windows installation. Huge, context changing, difference.</blockquote>how is there a problem with my installation?

TSR-JoshuaM

07-17-2011, 12:39 PM

I am not sure why we are going back through this here when we discussed this on the various tickets since June.We discussed you installing Service Pack 1 due to errors I saw in the Windows Error Reporting. Your installation of Windows was generating errors, even errors unrelated to EQII, that I noticed and I recommended installing SP1.Also, I have no clue how you took that there is some type of compatibility issue with Microsoft from a recommendation to get SP1.