black screen of death, cant log in

[crumpledmonkey]

<p>I patched the game, hit play and it just goes to a black screen. I have a cursor but that is it.</p><p>It happens on both of my accounts and on both of the patchers that i have.</p>

[TSR-JoshuaM]

<p>Has anything changed recently on your PC?  </p><p>Let's see if we can clear out your cache and configurations.</p><p><p>You may want to make backups and then delete the following files and folders:</p><p>cache folder</p><p>eq2_recent.ini</p><p>eq2_default.ini</p><p>EverQuest2.exe</p><p>eq2.ini</p><p>As well as the character specific files, these will appear as such:</p><p>Servername_CharacterName_EQ2_uisettings.ini</p><p>Stationname_characters.ini</p><p>To do this, please follow these directions:</p><p>1. First look for your EverQuest II directory. You can find the default directory in (for Windows XP): C:Program FilesSonyEverQuest II (for Windows Vista/7): C:Program DataSony Online EntertainmentInstalled GamesEverQuest II</p><p>2. Click on MY COMPUTER and then proceed into local disk C:</p><p>3. Navigate your way to the default directory, or your chosen installation directory.</p><p>4. Next look for any files explained above and delete them. </p><p>5. Afterwards, please start EverQuest II to have these files re-downloaded by the patcher.</p><p>If deleting these files does not resolve your issue, you can restore your backed up files and folders and retain your hotkeys, contact lists, and display settings.</p></p>

[crumpledmonkey]

<p>thanks for the reply. I got it working.</p><p>I did a defrag then ran a full scan. shut off computer took dog for a walk then restarted computer and i loaded up fine.</p>

[TSR-JoshuaM]

<p>Let me know if the issues persist.  Hopefully it was just a temporary hiccup!</p>