Shows active in task manager but no screen

[Mirthos]

<p>I can log in and choose play, but when I do my computer makes noises like it's loading up but the screen never comes up. I thought I may have done something wrong so i did it again, same result. I then decided to check my task manager and it showed 2 sessions of EQ2 running, so I closed them both out and tried again, same result.</p><p>Any ideas? The only two things i can think of that occurred around the same time this started was that i installed another MMO and my dsl company sent me a new modem due to the old one being unsupported anymore.</p><p>Oh, and i can play DCUO just fine.</p>

[TSR-JoshuaM]

<p>We'll cover all the essential basics.</p><p>First and foremost, make sure your drivers are up to date, including video and sound devices.</p><p><a href="https://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=12321" target="_blank">[EQII] Basic Troubleshooting: Creating dxdiag and updating drivers</a></p><p><p>Next, make sure your security software/devices are properly bypassed or configured.  This includes but is not limited to Windows Firewall, any antivirus or security suite software such as McAfee, NOD32, Norton, AVG, Trend Micro and so on.  I do recommend disabling these services altogether.</p><p><p><a href="https://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=23904" target="_blank">[EQII] Firewall and Proxy Information for EverQuest II</a></p><p>If using Windows Vista/7 make sure you are running the LaunchPad as an admin by right-clicking the game icon and selecting Run as Admin.  You should also ensure you are using the latest LaunchPad currently available.</p><p><a href="http://launch.soe.com/eq2" target="_blank">[EQII] LaunchPad</a></p></p></p>