Problem with Miragul's Planar Shard (Tradeskill)

[Elleyn]

<p>I am running my 4th char through the Sentinel's Fate tradeskilling quests, and I'm at the part on Shadows of the Betrayed where i need to zone in to Miragul's library. Now I've done this on 3 chars already with no problems at all, but when i zone in on my woodworker, i can't see anything, or move at all. The whole screen is just black, although i can see on the minimap the quest update, i'm unable to move as well, to go to it.</p><p>I've tried logging in and out (it just puts me back outside in Everfrost) and doing a complete file check, and nothing seems to work. Anyone have any ideas? Would really like to finish this quest!!</p>

[TSR-JoshuaM]

<p>Let's clear out the cache and your settings and see if it makes a difference.</p><p><p>You may want to make backups and then delete the following files and folders:</p><p>cache folder</p><p>eq2_recent.ini</p><p>eq2_default.ini</p><p>EverQuest2.exe</p><p>eq2.ini</p><p>As well as the character specific files, these will appear as such:</p><p>Servername_CharacterName_EQ2_uisettings.ini</p><p>Stationname_characters.ini</p><p>To do this, please follow these directions:</p><p>1. First look for your EverQuest II directory. You can find the default directory in (for Windows XP): C:Program FilesSonyEverQuest II (for Windows Vista/7): C:Program DataSony Online EntertainmentInstalled GamesEverQuest II</p><p>2. Click on MY COMPUTER and then proceed into local disk C:</p><p>3. Navigate your way to the default directory, or your chosen installation directory.</p><p>4. Next look for any files explained above and delete them. </p><p>5. Afterwards, please start EverQuest II to have these files re-downloaded by the patcher.</p><p>If deleting these files does not resolve your issue, you can restore your backed up files and folders and retain your hotkeys, contact lists, and display settings.</p></p>

[Elleyn]

<p>Thanks for the advice - tried all this but sadly no difference <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p><p>Edit: Using default UI as well. As far as i know i haven't changed any settings or otherwise made any changes to anythign that would affect EQ2 since i did this just over a month ago on another char.. so i really have no idea what the problem can be if its at my end.</p>

[TSR-JoshuaM]

<p>Petitions about this have come in and our GM's were able to reproduce it as well.  Looks like theres a server side issue with the zone but I do not have access to all the details.  Rest assured, it's been identified and we're working to resolve it as soon as possible.</p>

[Elleyn]

<p>Ahh ok good to hear its not something I've managed to mess up then <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>Thanks for the help, i will just keep trying every so often and keep an eye to patch notes.</p>