gts250 to gtx580 upgrade causing unstable fps **SOLVED - By reinstalling Windows 7** [Archive]

Feather

03-16-2011, 04:41 PM

EDIT Mar 20th -- Looks like reinstalling Windows 7 and thus clearing out the crud solved my problem.Hi,I have just upgraded my vid card from a gts250 to a gtx580. Aside from a driver install and higher end psu nothing else has changed in my system.With the gts250 is was getting stable frame rates around 50-60 in a slightly cusomized "high quality". Without changing the video settings I was getting 70-80 fps with the gtx580 standing still but it could drop as low as 3-10 when I started moving.I changed to a stock "high performance" video setting and was getting 100+ fps standing still but it would still drop down to sub 20 fps when moving and when lots of other characters were around. This was all tested in Thurgadin mosty around the crafting area.Can anyone please tell me what I should be looking at to help solve this. I did read over some of the stickied posts about graphics being cpu heavy in this engine etc.The rest of my system is:Asus P6TIntel i7-920CoolerMaster 850W with +12V on single 66A rail6GB DDR3Win7 Ultimate 64bitPlease let me know if I can provide any other info.

TSR-JoshuaM

03-16-2011, 05:49 PM

When switching hardware in Windows 7, make sure you are running the Windows Experience Index again from Start > Right-Click Computer > Properties > Windows Experience Index > Update. May not be the culprit to your loss in performance but it was an issue for me recently when upgrading.That is not to say there isn't optimizing with locations such as Thurgadin that need to be done, and there is an ongoing issue with those locations and the SOGA models for some, but not all, customers. From here, go ahead and post your DXDIAG information. Top 3 sections only, System/Display/Sound Devices.

Loxus

03-16-2011, 10:22 PM

Hmm, I think I'd try pulling the card again, blowing out the mothboard slot, and check for any bent connectors. Might be a piece of dust slipped in. Maybe just re-seating the card and the power connections. The 850 watt PS seems a little low (I could be wrong I haven't seen the specs on the 580), I would think you'd want 1000 Watt or higher for a card like that but I don't know what else you're running in the system. Have you tested the FPS on any other newer games that are more graphicly demanding then EQ2 like COD or Crysis2? EQ2 doesn't really use graphic cards as effectively as newer games.It might be you just got a bad card.

Feather

03-16-2011, 10:32 PM

------------------System Information------------------Time of this report: 3/16/2011, 18:27:20 Machine name: SAURON Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.101026-1503) Language: English (Regional Setting: English)System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 09/21/10 09:55:06 Ver: 08.00.15 Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz Memory: 6144MB RAMAvailable OS Memory: 6134MB RAM Page File: 2196MB used, 10070MB available Windows Dir: C:Windows DirectX Version: DirectX 11DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7600.16385 64bit Unicode------------DxDiag Notes------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: NVIDIA GeForce GTX 580 Manufacturer: NVIDIA Chip type: GeForce GTX 580 DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_1080&SUBSYS_83851043&REV_A1 Display Memory: 4063 MB Dedicated Memory: 1503 MB Shared Memory: 2559 MB Current Mode: 1920 x 1200 (32 bit) (59Hz) Monitor Name: SyncMaster 275T(Digital) Monitor Model: SyncMaster Monitor Id: SAM029A Native Mode: 1920 x 1200(p) (59.950Hz) Output Type: DVI Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2umDriver File Version: 8.17.0012.6658 (English) Driver Version: 8.17.12.6658 DDI Version: 10.1 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 1/7/2011 20:27:00, 12859496 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71E3E-53C0-11CF-C372-8FA300C2CA35} Vendor ID: 0x10DE Device ID: 0x1080 SubSys ID: 0x83851043 Revision ID: 0x00A1 Driver Strong Name: oem32.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section0 05:8.17.12.6658:pciven_10de&dev_1080 Rank Of Driver: 00E62001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled

Feather

03-16-2011, 10:33 PM

-------------Sound Devices------------- Description: Speakers (High Definition Audio Device) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_104383C0&REV_1001 Manufacturer ID: 1 Product ID: 65535 Type: WDM Driver Name: HdAudio.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 7/13/2009 17:07:00, 350208 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: Digital Audio (S/PDIF) (High Definition Audio Device) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_104383C0&REV_1001 Manufacturer ID: 1 Product ID: 65535 Type: WDM Driver Name: HdAudio.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 7/13/2009 17:07:00, 350208 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: Digital Audio (S/PDIF) (High Definition Audio Device) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_104383C0&REV_1001 Manufacturer ID: 1 Product ID: 65535 Type: WDM Driver Name: HdAudio.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 7/13/2009 17:07:00, 350208 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No

Feather

03-16-2011, 10:40 PM

<cite>Loxus@Everfrost wrote:</cite><blockquote>Hmm, I think I'd try pulling the card again, blowing out the mothboard slot, and check for any bent connectors. Might be a piece of dust slipped in. Maybe just re-seating the card and the power connections. The 850 watt PS seems a little low (I could be wrong I haven't seen the specs on the 580), I would think you'd want 1000 Watt or higher for a card like that but I don't know what else you're running in the system. Have you tested the FPS on any other newer games that are more graphicly demanding then EQ2 like COD or Crysis2? EQ2 doesn't really use graphic cards as effectively as newer games.It might be you just got a bad card.</blockquote>Hi Loxus and thank you for the reply,Everything did go in pretty clean and the card runs great in other games such as DragonAge2 with the High quality texture pack installed and set to best quality. It runs a little choppy in Metro 2033 at max settings but that seems to be common for that game on this card from all the reviews I read. To get that smooth at highest it seems that you need to SLI these things.I did a fair bit of research on the PSU size and how it will work with this card. With what I have in the case it should be more than enough even with some OC but would want something bigger if I was to SLI a second vid in there.I had to giggle when you suggested that the card may be bad. I had actually purchased a gtx560Ti on Friday and it was bad. They replaced it (and I upgraded it) on monday to this one <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />Cheers,FeatherPS: To TSR-JoshuaM -- I had run the Windows Experience Index pretty soon after the card went in to see what it would get to. Vid is now maxed <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

TSR-JoshuaM

03-17-2011, 12:03 AM

There are a few things I would like to try. First would be clearing out all previous settings, cache, and so on.You may want to make backups and then delete the following files and folders:cache foldereq2_recent.inieq2_default.iniEverQuest2.exeeq2.iniAs well as the character specific files, these will appear as such:Servername_CharacterName_EQ2_uisettings.iniStationname_characters.iniTo do this, please follow these directions:1. First look for your EverQuest II directory. You can find the default directory in (for Windows XP): C:Program FilesSonyEverQuest II (for Windows Vista/7): C:Program DataSony Online EntertainmentInstalled GamesEverQuest II2. Click on MY COMPUTER and then proceed into local disk C:3. Navigate your way to the default directory, or your chosen installation directory.4. Next look for any files explained above and delete them. 5. Afterwards, please start EverQuest II to have these files re-downloaded by the patcher.If deleting these files does not resolve your issue, you can restore your backed up files and folders and retain your hotkeys, contact lists, and display settings.Now that you have upgraded your video card and installed new drivers, I want you to reinstall/update to the latest DirectX 9.0c revision.<a href="http://www.microsoft.com/downloads/en/details.aspx?FamilyID=3b170b25-abab-4bc3-ae91-50ceb6d8fa8d" target="_blank">[DX9] June 2010</a>

Feather

03-18-2011, 01:06 AM

Thank you for the suggestions. It may be a couple of days till I am able to try these out as we just picked up a couple of exchange students who will be staying with is for a week and a half.I will post back my results when I have tried things.Thanks <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />Feather.

Feather

03-19-2011, 06:47 PM

<cite>TSR-JoshuaM wrote:</cite><blockquote>There are a few things I would like to try. First would be clearing out all previous settings, cache, and so on.You may want to make backups and then delete the following files and folders:cache foldereq2_recent.inieq2_default.iniEverQuest2.exeeq2.iniAs well as the character specific files, these will appear as such:Servername_CharacterName_EQ2_uisettings.iniStationname_characters.iniTo do this, please follow these directions:1. First look for your EverQuest II directory. You can find the default directory in (for Windows XP): C:Program FilesSonyEverQuest II (for Windows Vista/7): C:Program DataSony Online EntertainmentInstalled GamesEverQuest II2. Click on MY COMPUTER and then proceed into local disk C:3. Navigate your way to the default directory, or your chosen installation directory.4. Next look for any files explained above and delete them. 5. Afterwards, please start EverQuest II to have these files re-downloaded by the patcher.If deleting these files does not resolve your issue, you can restore your backed up files and folders and retain your hotkeys, contact lists, and display settings.Now that you have upgraded your video card and installed new drivers, I want you to reinstall/update to the latest DirectX 9.0c revision.<a href="http://www.microsoft.com/downloads/en/details.aspx?FamilyID=3b170b25-abab-4bc3-ae91-50ceb6d8fa8d" target="_blank">[DX9] June 2010</a></blockquote>Hi,I have tried everything you suggest above but I am still getting inconsistant frame rates. I tested in CommonLands. While flying to CrossRoads I was in the 50s but upon arriving at CrossRoads I dropped to 10.While (from what I've read) I understand that EQ2 graphics are CPU bound I just don't understand why such an upgrade of a video card would cause frame rates to drop so badly when there is activity around me. If I stay in one place and stare at a wall my fps can top 120.Things work fine if I put my old gts250 card back in the system. I don't believe it is a problem with the new card because other games (Dragon Age 2 and Metro 2033) work wonderfully at max settings.Thank for any further help you can give me.Feather

Feather

03-19-2011, 06:50 PM

In DA2 there is an easy dropdown option to select dx9 or dx11 as the Renderer. Is there anything similar in EQ2, possibly a ini file setting?Would this have anything to do with me now using a DX11 card on a Win7 system? Before my gts250 was DX10 rated.Feather

Feather

03-20-2011, 05:26 PM

I decided to just reinstall Windows 7 up from a drive format. This seems to have fixed things. I had noticed that NVidia's Endless City Demo was crashing in testing so figured it was windows registry crud (or simillar) or another bad card. That demo is now also running smooth and I'm glad I don't have to exchange a second card.Game looks great on a gtx580 btw <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />Thanks for the help and suggestions along the way.Feather

TSR-JoshuaM

03-21-2011, 11:40 AM

I'm glad it didn't cost you anything to get fixed! <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />