Jerky performance

[Zhaan]

<p>I have an Alienware 15" laptop.  Specs are</p><p>Model: Alienware M15X</p><p>RAM: 4 GB</p><p>Processor: Intel(R) Core(TM) i7 CPU M620 @ 2.67GHz 2.66GHz</p><p>OS: Win 7 64-bit</p><p>Video Card: NVIDIA GeForce GTX 260M</p><p>Issue: Other games run fine, but EQ2 is jerky when I move.  My FPS is 11-20.  EQ2 if fully downloaded.  I am running Options on High Performance, but on this system I would expect to be able to run it on High Quality.  Even on High Performance the jerkiness is there but a little better.  I have reinstalled my video driver which made no difference.  What else can I try?</p><p>Thank you!</p>

[Princess Ariel]

<p>When is your jerky?  Mine is when there is shallow pools of water (in the hole) and any where that is shinny for example the ice ground in velious.</p>

[TSR-JoshuaM]

<p>That setup should have much better performance at that setting and even higher.</p><p>Make sure you are using the latest drivers available for your video card.  I also have an update you should run as well which I've included at the bottom of this post.</p><p>I recently built an i7 machine and ran in to some bad performance issues that I simply could not explain.  After trying suggestion after suggestion to no avail I decided to see what Windows thought of my system in it's Windows Experience Index (Right-click Computer and select Properties) and it said that I needed to update my score.  </p><p>I went ahead and ran the WEI tests and when it was done received my fairly decent score (limited to 5.9 due to my hard drive!).  I fired up EQ2 again to tweak the performance more and noticed that it was running exceptionally well compared to just a moment ago before running the WEI tests.  AERO wasn't fully initializing and running the WEI tests fixed the issue.  I disabled transparent glass windows, my preference, and EQ2 was blaring as speeds I had initially expected!  </p><p>Go ahead and make sure you are running the latest video card drivers for your Nvidia GTX260M (version 266.58 is the latest I believe) run the update below and make sure the WEI is run.  This should help a lot with your performance.</p><p><a href="http://www.microsoft.com/downloads/en/details.aspx?FamilyID=3b170b25-abab-4bc3-ae91-50ceb6d8fa8d" target="_blank">[DX9] June 2010</a></p>

[Chillor]

<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>That setup should have much better performance at that setting and even higher.</p><p>Make sure you are using the latest drivers available for your video card.  I also have an update you should run as well which I've included at the bottom of this post.</p><p>I recently built an i7 machine and ran in to some bad performance issues that I simply could not explain.  After trying suggestion after suggestion to no avail I decided to see what Windows thought of my system in it's Windows Experience Index (Right-click Computer and select Properties) and it said that I needed to update my score.  </p><p>I went ahead and ran the WEI tests and when it was done received my fairly decent score (limited to 5.9 due to my hard drive!).  I fired up EQ2 again to tweak the performance more and noticed that it was running exceptionally well compared to just a moment ago before running the WEI tests.  AERO wasn't fully initializing and running the WEI tests fixed the issue.  I disabled transparent glass windows, my preference, and EQ2 was blaring as speeds I had initially expected!  </p><p>Go ahead and make sure you are running the latest video card drivers for your Nvidia GTX260M (version 266.58 is the latest I believe) run the update below and make sure the WEI is run.  This should help a lot with your performance.</p><p><a href="http://www.microsoft.com/downloads/en/details.aspx?FamilyID=3b170b25-abab-4bc3-ae91-50ceb6d8fa8d" target="_blank">[DX9] June 2010</a></p></blockquote><p>Where would be the best place to save this file to? I do not want to overwrite all my DX10/11 files that are in the temp file Windows Vista 64 shows me?</p><p>Also my Machine has the EVGA 260GTX "newest clean installed drivers", Intel E8500E DUO core 3.16g cpu, 6 Gig of ram "WEI" gives this SDRAM a rating of 4.8" everything else is 5.7 or 5.9. I used to run on High Quality now I am running on Extreme performance after the recent patches and what it changed. I know something is not right here.</p><p>Thanks</p>

[TSR-JoshuaM]

<p><cite>Chillor wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>That setup should have much better performance at that setting and even higher.</p><p>Make sure you are using the latest drivers available for your video card.  I also have an update you should run as well which I've included at the bottom of this post.</p><p>I recently built an i7 machine and ran in to some bad performance issues that I simply could not explain.  After trying suggestion after suggestion to no avail I decided to see what Windows thought of my system in it's Windows Experience Index (Right-click Computer and select Properties) and it said that I needed to update my score.  </p><p>I went ahead and ran the WEI tests and when it was done received my fairly decent score (limited to 5.9 due to my hard drive!).  I fired up EQ2 again to tweak the performance more and noticed that it was running exceptionally well compared to just a moment ago before running the WEI tests.  AERO wasn't fully initializing and running the WEI tests fixed the issue.  I disabled transparent glass windows, my preference, and EQ2 was blaring as speeds I had initially expected!  </p><p>Go ahead and make sure you are running the latest video card drivers for your Nvidia GTX260M (version 266.58 is the latest I believe) run the update below and make sure the WEI is run.  This should help a lot with your performance.</p><p><a href="http://www.microsoft.com/downloads/en/details.aspx?FamilyID=3b170b25-abab-4bc3-ae91-50ceb6d8fa8d" target="_blank">[DX9] June 2010</a></p></blockquote><p>Where would be the best place to save this file to? I do not want to overwrite all my DX10/11 files that are in the temp file Windows Vista 64 shows me?</p><p>Also my Machine has the EVGA 260GTX "newest clean installed drivers", Intel E8500E DUO core 3.16g cpu, 6 Gig of ram "WEI" gives this SDRAM a rating of 4.8" everything else is 5.7 or 5.9. I used to run on High Quality now I am running on Extreme performance after the recent patches and what it changed. I know something is not right here.</p><p>Thanks</p></blockquote><p>You can save the file wherever you want to, as long as you can find it after you save it!  It's just a text file with your DXDIAG information.  If your memory is only getting a 4.8 you might have an issue but once you get the DXDIAG info posted I should be able to tell you more.</p>

[Chillor]

<p>System Information------------------Time of this report: 4/15/2011, 13:39:40       Machine name: USER-PC   Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.101014-0432)           Language: English (Regional Setting: English)System Manufacturer: System manufacturer       System Model: System Product Name               BIOS: Phoenix - AwardBIOS v6.00PG          Processor: Intel(R) Core(TM)2 Duo CPU     E8500  @ 3.16GHz (2 CPUs), ~3.2GHz             Memory: 6142MB RAM          Page File: 1692MB used, 10707MB available        Windows Dir: C:Windows    DirectX Version: DirectX 11DX Setup Parameters: Not found     DxDiag Version: 7.00.6002.18107 32bit Unicode</p><p>------------DxDiag Notes------------      Display Tab 1: No problems found.        Sound Tab 1: No problems found.        Sound Tab 2: No problems found.          Input Tab: No problems found.</p><p>--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (retail)DirectDraw:  0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)</p><p>---------------Display Devices---------------        Card name: NVIDIA GeForce GTX 260     Manufacturer: NVIDIA        Chip type: GeForce GTX 260         DAC type: Integrated RAMDAC       Device Key: EnumPCIVEN_10DE&DEV_05E2&SUBSYS_12553842&REV_A1   Display Memory: 3688 MB Dedicated Memory: 873 MB    Shared Memory: 2815 MB     Current Mode: 1680 x 1050 (32 bit) (59Hz)          Monitor: Acer LCD Monitor X223W      Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um   Driver Version: 8.17.0012.6658 (English)      DDI Version: 10   BGRA Supported: YesDriver Attributes: Final Retail Driver Date/Size: 1/7/2011 23:27:00, 12859496 bytes      WHQL Logo'd: n/a  WHQL Date Stamp: n/aDevice Identifier: {D7B71E3E-46A2-11CF-F041-59321FC2C535}        Vendor ID: 0x10DE        Device ID: 0x05E2        SubSys ID: 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[TSR-JoshuaM]

<p>Did you run the DX9 update I linked above?  It is a self extracting package that asks you to select a folder.  Once you have done that, you need to browse to the folder you selected and run the DXSETUP file to start the actual update.</p>

[Chillor]

<p>I have ran the June dx 2010 setup and dxdiag still shows the same as posted above. Good thing Vista only supports up to directx 10. I am clueless why it is still showing Directx 11!</p>

[TSR-JoshuaM]

<p>Have you run it in the past or just now?  Updating it now is 2 parts, in case you didn't already have it or in case what you have has become corrupt.</p>

[Chillor]

<p>Just now!</p>