EQ2 crash

[scifo76]

<p><p>EQ2 crash in the middle of doing business with Broker. Has happened twice within 5 days.</p><p>Pasting the windows problem signature here: (I am starting EQ2 via Steam, for your information)</p><p>Running Windows 7 64-bit</p><p>Problem signature:</p><p>  Problem Event Name:<span style="white-space: pre;"> </span>APPCRASH</p><p>  Application Name:<span style="white-space: pre;"> </span>EverQuest2.exe</p><p>  Application Version:<span style="white-space: pre;"> </span>1.0.0.1</p><p>  Application Timestamp:<span style="white-space: pre;"> </span>4d77bb54</p><p>  Fault Module Name:<span style="white-space: pre;"> </span>StackHash_0a9e</p><p>  Fault Module Version:<span style="white-space: pre;"> </span>0.0.0.0</p><p>  Fault Module Timestamp:<span style="white-space: pre;"> </span>00000000</p><p>  Exception Code:<span style="white-space: pre;"> </span>c0000005</p><p>  Exception Offset:<span style="white-space: pre;"> </span>c0dcb2e0</p><p>  OS Version:<span style="white-space: pre;"> </span>6.1.7600.2.0.0.768.3</p><p>  Locale ID:<span style="white-space: pre;"> </span>2057</p><p>  Additional Information 1:<span style="white-space: pre;"> </span>0a9e</p><p>  Additional Information 2:<span style="white-space: pre;"> </span>0a9e372d3b4ad19135b953a78882e789</p><p>  Additional Information 3:<span style="white-space: pre;"> </span>0a9e</p><p>  Additional Information 4:<span style="white-space: pre;"> </span>0a9e372d3b4ad19135b953a78882e789</p><p>Read our privacy statement online:</p><p>  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409</p><p>If the online privacy statement is not available, please read our privacy statement offline:</p><p>  C:Windowssystem32en-USerofflps.txt</p><p>--</p><p>Would be thankful for any help on how to avoid this in the future.</p><p>Thanx</p></p>

[TSR-JoshuaM]

<p>I've seen similar error reports with incompatible add-ons loaded with your default browser.</p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 5px; padding-left: 0px; margin: 0px; border: initial none initial;"><span><span>You can try this.</span></span></p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 5px; padding-left: 0px; margin: 0px; border: initial none initial;"><span><span>1.      Open Internet Explorer2.      Switch to the Advanced tab.3.      Click the Reset Internet Explorer Settings button.4.      Click Reset to confirm the operation.5.      Click Close when the resetting process finished.6.      Uncheck Enable third-party browser extensions option in the Settings box.7.      Click Apply, click OK.</span></span></p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 5px; padding-left: 0px; margin: 0px; border: initial none initial;"> </p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 5px; padding-left: 0px; margin: 0px; border: initial none initial;"><span><span>After this, check to see if it works and if it does, enable one addon at a time until you find the culprit. Then uninstall it and reinstall it if you need it.</span></span></p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 5px; padding-left: 0px; margin: 0px; border: initial none initial;"> </p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 5px; padding-left: 0px; margin: 0px; border: initial none initial;">If that does not work, go ahead and PM me your DXDIAG information (just the top 3 sections, system, display, and sound devices)</p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 5px; padding-left: 0px; margin: 0px; border: initial none initial;"><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 5px; padding-left: 0px; margin: 0px; border: initial none initial;"><a href="https://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=25765" target="_blank">[EQII] Video walkthrough: Generating dxdiag, msinfo32 and netinfo files</a></p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 5px; padding-left: 0px; margin: 0px; border: initial none initial;"> </p></p>