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View Full Version : Crash to Desktop when zoning


asdff
03-02-2011, 11:58 PM
<p>A cursory glance at recent topics didn't show a similar post.  If I've missed it, my apologies.</p><p>The subject line says it all.  Every time I zone (or try to zone) all day today, my eq2 client crashes to desktop.  This has not happened to me before, but is 100% consistent today.</p><p>I am a computer noob, but here's some info on my machine.  Let me know if you need more.  Windows 7, 64 bit 1.4 terrabyte,  NVIDIA GeForce GTX 460 8 gigs RAM, 2.80 Ghz processor</p><p>Any suggestions?</p>

asdff
03-03-2011, 09:50 PM
<p>Nothing?  Last night after posting this, making no changes on my end, the crashing stopped.  Today, however, I have crashed no less than 20 times in the last hour trying to zone from here to there to complete an HQ.  Obviously this is affecting gameplay drastically.  I see in update notes from today that a crash bug was fixed...  ?</p><p>Also today, while grouped with a friend, we both crashed twice at the exact same time.  Not zoning.  Just standing near Cythan in the Feerott.</p><p>Suggestions would be appreciated</p>

TSR-JoshuaM
03-03-2011, 10:49 PM
<p>It sounds like you may be partially blocking necessary ports for the game as this has caused the same issue in my testing.</p><p>I've included a KB article that explains the security configurations that must be set.</p><p><p><a href="https://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=23904" target="_blank">[EQII] Firewall and Proxy Information for EverQuest II</a></p><p>You should also clear out your cache for EQ2.</p></p><p><p>You may want to make backups and then delete the following files and folders:</p><p>cache folder</p><p>eq2_recent.ini</p><p>eq2_default.ini</p><p>EverQuest2.exe</p><p>eq2.ini</p><p>As well as the character specific files, these will appear as such:</p><p>Servername_CharacterName_EQ2_uisettings.ini</p><p>Stationname_characters.ini</p><p>To do this, please follow these directions:</p><p>1. First look for your EverQuest II directory. You can find the default directory in (for Windows XP): C:Program FilesSonyEverQuest II (for Windows Vista/7): C:Program DataSony Online EntertainmentInstalled GamesEverQuest II</p><p>2. Click on MY COMPUTER and then proceed into local disk C:</p><p>3. Navigate your way to the default directory, or your chosen installation directory.</p><p>4. Next look for any files explained above and delete them. </p><p>5. Afterwards, please start EverQuest II to have these files re-downloaded by the patcher.</p><p>If deleting these files does not resolve your issue, you can restore your backed up files and folders and retain your hotkeys, contact lists, and display settings.</p></p>

asdff
03-05-2011, 03:00 AM
<p>Thank you much!  Will give that a try  <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>