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nijea
03-01-2011, 05:10 PM
<p>I just got this Toshiba Satellite C655, i have installed the game and the first day it was running fine, but now it crashes mid game after playing for 10-20 min's.</p><p>help plz</p>
TSR-JoshuaM
03-02-2011, 06:37 PM
<p>The first thing that I would look in to when issues occur after periods of normal operation would be a heating issue.  Depending on your video card, the manufacturer should have a utility (such as Nvidia System tool or ATITool) for monitoring and diagnosing issues with your video card.  Look in to these options and get an accurate temperature reading of your video card at the time of the issues and report them back here.</p>
nijea
03-17-2011, 05:58 PM
<p>where would i find the toool for the videocard?</p><p>Also here is a error log i found for the game on my system</p><p>Log Name:      ApplicationSource:        Application ErrorDate:          3/17/2011 4:47:03 PMEvent ID:      1000Task Category: (100)Level:         ErrorKeywords:      ClassicUser:          N/AComputer:      ********</p><p>Description:Faulting application name: EverQuest2.exe, version: 1.0.0.1, time stamp: 0x4d813485Faulting module name: igdumd32.dll, version: 8.15.10.2086, time stamp: 0x4b800b35Exception code: 0xc0000005Fault offset: 0x001bf842Faulting process id: 0x1358Faulting application start time: 0x01cbe4e2a8a5c779Faulting application path: C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFaulting module path: C:windowssystem32igdumd32.dllReport Id: b6427cf0-50d7-11e0-a245-00266ca4d9bbEvent Xml:<Event xmlns="<a href="http://schemas.microsoft.com/win/2004/08/events/event">http://schemas.microsoft.com/win/20...08/events/event</a>">  <System>    <Provider Name="Application Error" />    <EventID Qualifiers="0">1000</EventID>    <Level>2</Level>    <Task>100</Task>    <Keywords>0x80000000000000</Keywords>    <TimeCreated SystemTime="2011-03-17T20:47:03.000000000Z" />    <EventRecordID>7647</EventRecordID>    <Channel>Application</Channel>    <Computer>*******</Computer>    <Security />  </System>  <EventData>    <Data>EverQuest2.exe</Data>    <Data>1.0.0.1</Data>    <Data>4d813485</Data>    <Data>igdumd32.dll</Data>    <Data>8.15.10.2086</Data>    <Data>4b800b35</Data>    <Data>c0000005</Data>    <Data>001bf842</Data>    <Data>1358</Data>    <Data>01cbe4e2a8a5c779</Data>    <Data>C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe</Data>    <Data>C:windowssystem32igdumd32.dll</Data>    <Data>b6427cf0-50d7-11e0-a245-00266ca4d9bb</Data>  </EventData></Event></p><p>Log Name:      ApplicationSource:        Windows Error ReportingDate:          3/17/2011 4:47:24 PMEvent ID:      1001Task Category: NoneLevel:         InformationKeywords:      ClassicUser:          N/AComputer:      Kenny-PCDescription:Fault bucket 2358432164, type 1Event Name: APPCRASHResponse: Not availableCab Id: 0</p><p>Problem signature:P1: EverQuest2.exeP2: 1.0.0.1P3: 4d813485P4: igdumd32.dllP5: 8.15.10.2086P6: 4b800b35P7: c0000005P8: 001bf842P9: P10:</p><p>Attached files:C:UsersKennyAppDataLocalTempWER2876.tmp.WERI nternalMetadata.xml</p><p>These files may be available here:C:UsersKennyAppDataLocalMicrosoftWindowsWERRe portArchiveAppCrash_EverQuest2.exe_e211636b8f137e2 8ae422ac84a5f4dd4b3d6a10_15f776e4</p><p>Analysis symbol: Rechecking for solution: 0Report Id: b6427cf0-50d7-11e0-a245-00266ca4d9bbReport Status: 0Event Xml:<Event xmlns="<a href="http://schemas.microsoft.com/win/2004/08/events/event">http://schemas.microsoft.com/win/20...08/events/event</a>">  <System>    <Provider Name="Windows Error Reporting" />    <EventID Qualifiers="0">1001</EventID>    <Level>4</Level>    <Task>0</Task>    <Keywords>0x80000000000000</Keywords>    <TimeCreated SystemTime="2011-03-17T20:47:24.000000000Z" />    <EventRecordID>7648</EventRecordID>    <Channel>Application</Channel>    <Computer>Kenny-PC</Computer>    <Security />  </System>  <EventData>    <Data>2358432164</Data>    <Data>1</Data>    <Data>APPCRASH</Data>    <Data>Not available</Data>    <Data>0</Data>    <Data>EverQuest2.exe</Data>    <Data>1.0.0.1</Data>    <Data>4d813485</Data>    <Data>igdumd32.dll</Data>    <Data>8.15.10.2086</Data>    <Data>4b800b35</Data>    <Data>c0000005</Data>    <Data>001bf842</Data>    <Data>    </Data>    <Data>    </Data>    <Data>C:UsersKennyAppDataLocalTempWER2876.tmp.WERInterna lMetadata.xml</Data>    <Data>C:UsersKennyAppDataLocalMicrosoftWindowsWERReportA rchiveAppCrash_EverQuest2.exe_e211636b8f137e28ae42 2ac84a5f4dd4b3d6a10_15f776e4</Data>    <Data>    </Data>    <Data>0</Data>    <Data>b6427cf0-50d7-11e0-a245-00266ca4d9bb</Data>    <Data>0</Data>  </EventData></Event></p>
TSR-JoshuaM
03-17-2011, 06:41 PM
<p>Your laptop has an intel chipset video device.  I do not know of an official app available to monitor your temperatures but a simple google search for GPU temperature utility should yield the appropriate results.</p>
nijea
03-17-2011, 07:09 PM
<p>I think that i have found a program to help. Here is the web site.</p><p><a href="http://www.almico.com/speedfan.php">http://www.almico.com/speedfan.php</a></p>
TSR-JoshuaM
03-17-2011, 07:15 PM
<p>Speedfan is a great utility <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>See if you can get a GPU (video card) temperature reading at the time of your crash and report back here with it.</p>
nijea
03-19-2011, 04:25 PM
<p>im am starting to think that its not the the video card but something else. b/c when i tryed to get it to crash last night it wouldnt, it played for like 3.5hrs  and temp peeks were at 130-165. a few min ago when i was playing it, it crashed after 20 min and the temp peeks were at 120-130 and it just crashed the game</p>