Updating Environment Map

[Kraqen]

<p>Guk server, I can't seem to get past "Updating Environment Map" when I log in to a character.  Ideas?</p>

[baguetteovenfresh]

<p><cite>Kraqen wrote:</cite></p><blockquote><p>Guk server, I can't seem to get past "Updating Environment Map" when I log in to a character.  Ideas?</p></blockquote><p>same for unrest but not all zones, i am scared to switch maps. Timorous deep is affected, Neriak isn't.</p>

[Kraqen]

<p>Well it definately has something to do with Tim Deep.  2 Characters there, and they can only log in maybe once per 7 trys.  But my other characters work fine.</p>

[Diamyr]

<p>Having this issue.. Timorous Deep. I can run one char through the zone np zone in and out.. but I can't login another char that is in TD.</p><p>Any help?</p>

[sereno]

<p>Same on BB server only Tim deep seems to be affected, had sucess once by logging into one toon and /camp <name> however that only worked once</p>

[TSR-JoshuaM]

<p>Run an asset scan from your LaunchPad.  It may identify issues with your files.</p><p>Log in to the LaunchPad, don't click play yet, instead click Options on the top left and select Scan.</p>

[ilisidi]

<p>I am also havign this problem. camped to desktop in mok rent and now it hangs at 'updating environment map' and crashes to my desktop.  I have tried updating the map files (deleted them and redownloaded), my ini/ui files and cache folder, changing all my video settings to low...I can't get in.  I was reading another forum post in this issue and the only way people have been getting around it is to have a GM move them....this happens to me 100% of the time.</p>

[TSR-JoshuaM]

<p>Which files did you delete?</p><p>Does your game folder have an Asset_Cache or PAKS folder? (which one?)</p><p>Typically deleting the timorous deep VPK files from the PAKS folder could resolve this but if you are on an older patcher I would recommend making the transition to our latest LP3.</p><p>(If coming from Station Launcher, I would suggest downloading the FULL version linked below and directing it to re-use your current EQII folder)</p><p><a href="http://launch.soe.com/eq2/" target="_blank">[EQII] LaunchPad</a></p>

[lancia]

<p>I'm also having the problem logging into TD but only with my DE character in Mok Rent.  Could this be related to the graphics issue/problems with DEs?  I am able to log into TD with another toon.</p><p>Scanning did nothing.  Clearing cache through launcher did nothing.  I don't have a PAKS folder in my EQ2 root.  I do have assetcache but only assetcache1-7 .vdb files.  No TD.vdb file that I can find.  I have no idea what making the transition to the latest LP3 is.</p>

[lancia]

<p>So I downloaded the full installer, ran it and pointed it to my existing EQ2 folder.  Still no go.  So I logged on with my toon that could log into TD and flew it to Mok Rent and logged out.  Guess what?  I can't log into that toon now.  Stuck at the "Updating Environment Map".</p>

[lancia]

<p>I am able to log into my "stuck" toons this morning.</p>

[TSR-JoshuaM]

<p>The streaming version (with the asset_cache folder) and our full launchpad are essentially the same versions (LP3) with different file structures.</p><p>Unfortunately you cant go to the full version from streaming, it will redownload the game files individually in a PAKS folder, and it may mess up your links and how the LP works.  </p><p>We are looking in to your character directly to research a cause and solution for this issue.</p>

[Aeger]

<p>Just to add another data point, in case this is an on-going issue. I am having the same issue, though my circumstances may be a bit different.</p><p>Got a new graphics card. Went from an NVIDIA 8600GT to an ATI HD6750. Upped the graphics settings to full before zoning in (on a side note: YAY!<img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /> ) and got stuck at the same point.</p><p>Running the launchpad file scan now.</p>

[TSR-JoshuaM]

<p><cite>Aegeras wrote:</cite></p><blockquote><p>Just to add another data point, in case this is an on-going issue. I am having the same issue, though my circumstances may be a bit different.</p><p>Got a new graphics card. Went from an NVIDIA 8600GT to an ATI HD6750. Upped the graphics settings to full before zoning in (on a side note: YAY!<img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /> ) and got stuck at the same point.</p><p>Running the launchpad file scan now.</p></blockquote><p>Did you uninstall your previous drivers before popping in the ATI?  You might still have to do that if you have not already.  I recommend doing it under safe mode.</p>

[Jrral]

<p><cite>Kraqen wrote:</cite></p><blockquote><p>Guk server, I can't seem to get past "Updating Environment Map" when I log in to a character.  Ideas?</p></blockquote><p><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=40321" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...?topic_id=40321</a></p><p>May be useful here, it's a description of what's happening at each of the steps as you zone. It's a bit out of date, an updated revision may be helpful giving people a general idea of what could go wrong at each stage.</p>