AVG 2011 internet security is saying EQ2 voice chat is malware

[the_snare]

<p>When it loads the chat while you are logging into EQ2 it says this. Anyone else have this problem? I do notice my voice chat has not been working correctly as of late. People can see my name come up as talking, and I can hear other people talking (and all other audio) but when no one can hear what I say when I talk. I think this is an issue with my microphone however. I emailed Logitech about it.</p>

[Shareana]

<p>This might be something that Tech Support should see as well....</p><p>Moving it there so they can see it <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[Lempo]

<p>Really sounds like your firewall is blocking a port that voice chat needs, and more than likely the detection of EQ2 voice chat client is a false positive. I would disable my firewall, or add eq2voice.exe to the exception list. As for the ports it uses I dunno I don't use EQ voice chat, I use vent.</p>

[TSR-JoshuaM]

<p>Our voice chat service is not malware.  You may need to review your AVG and firewall settings to ensure the ports, and the service itself, is not blocked.</p>

[the_snare]

<p><cite>Lempo@Everfrost wrote:</cite></p><blockquote><p>Really sounds like your firewall is blocking a port that voice chat needs, and more than likely the detection of EQ2 voice chat client is a false positive. I would disable my firewall, or add eq2voice.exe to the exception list. As for the ports it uses I dunno I don't use EQ voice chat, I use vent.</p></blockquote><p>Nope, it says allow for ALL in AVG for EQ2voiceservice.exe. This did start though, when I unplugged my headset from the USB port. I've sent an email to Logitech.</p>

[Lempo]

<p>I have that problem with my headset frequently which is a logitech as well, but it is either a problem with Windows or EQ2 Voice not refreshing it's parameters from the registry nothing to do with the headset at all.</p><p>In the game to fix it I have to sometimes change the devie to use in Option -> Voice Chat to something other than what is correct them Apply/Ok it. Then I go back into voice chat options and set it to the proper device.</p>