Video problems in Thugadin

[Miun]

<p>Just past the door where there is a 4-way road my screen will flicker black and flash and then I will get a Display Driver Windows kernal mode Has Stopped Responding and Successfully Recovered message. Sometimes on the steps near the city writs npcs.</p><p>If I look down the whole time it will be less of a issue and only freezes up for a second and doesn't recover message me, I am using a gtx280 FTW edition evga card with 266.58 driver (Core 59c ambient 47c). I tried an even older driver and I even tried a beta driver and with the same result. A few times it was so bad it would freeze for 10mins and I would have to end proccess of EQ2. I tried to toggle on and off various display settings to see if it would help.</p><p>This seems to be only in Thugadin and only with EQ2, I play a few other games and they all work ok on any of the drivers I tried.</p><p>Anyone else having a similar issue and or had an issue like this before?</p>

[TSR-JoshuaM]

<p>Wrong thread =/</p>

[Miun]

<p>Pardon?</p>

[TSR-JoshuaM]

<p><cite>Miun wrote:</cite></p><blockquote><p>Pardon?</p></blockquote><p>I can only imagine how that appeared.  That response was meant for another thread, give me a moment to review your post.</p>

[TSR-JoshuaM]

<p>Is that core temperature reading idle?  12C seperation from ambient seems unusual under load, stock.  The important reading would be at the time of the error.</p>

[Miun]

<p>The case is well vented those temps are fairly locked for load, even during the driver errors, I even monitored the voltage and there was no change for core or VRM.</p>

[TSR-JoshuaM]

<p>Is your video card overclocked in any way?  Feel free to PM me your DXDIAG information (top 3 sections, system/display/sound devices)</p>

[Miun]

<p>It is all factory settings aside from fan duty cycle which I run at 80%. I'll get the info to you as soon as I can.</p>

[Blakkmantis]

<p>I had the same exact issues today when I was there.</p>

[FrostDragon]

<p>I seem to be have htat problem then after reset performance to high I am now stuck with a small box of day light and the rest of screen is shadowed with flora lit like day light ....how do I paste a screenshot into forums?</p>

[TSR-JoshuaM]

<p>Use the insert/edit image button on the post toolbar.</p>

[FrostDragon]

<p><img src="D:/sony/eq2/screenshots/eq2_000000.jpg" /></p>

[FrostDragon]

<p>also if this helps</p><p>NVIDIA System Information report created on: 02/24/2011 02:10:33System name: xxxxxxxxxx</p><p>[Display]Operating System: Windows Vista (TM) Home Premium, 64-bit (Service Pack 2)DirectX version: 11.0 GPU processor:  GeForce 9800M GTSDriver version:  266.58DirectX support: 10CUDA Cores:  64 Core clock:  600 MHz Shader clock:  1500 MHzMemory clock:  799 MHz (1598 MHz data rate) Memory interface: 256-bit Total available graphics memory: 2301 MBDedicated video memory: 512 MB GDDR3System video memory: 0 MBShared system memory: 1789 MBVideo BIOS version: 62.94.37.00.13IRQ:   16Bus:   PCI Express x16</p><p>[Components]</p><p>nvui.dll  7.17.12.6658  NVIDIA User Experience Driver Componentnvxdsync.exe  7.17.12.6658  NVIDIA User Experience Driver Componentnvxdplcy.dll  7.17.12.6658  NVIDIA User Experience Driver Componentnvxdbat.dll  7.17.12.6658  NVIDIA User Experience Driver Componentnvxdapix.dll  7.17.12.6658  NVIDIA User Experience Driver ComponentNVCPL.DLL  7.17.12.6658  NVIDIA Compatible Windows Vista Display driver, Version 266.58 nvCplUIR.dll  3.5.797.0  NVIDIA Control PanelnvCplUI.exe  3.5.797.0  NVIDIA Control PanelnvWSSR.dll  6.14.12.6658  NVIDIA Workstation ServernvWSS.dll  6.14.12.6658  NVIDIA Workstation ServernvViTvSR.dll  6.14.12.6658  NVIDIA Video ServernvViTvS.dll  6.14.12.6658  NVIDIA Video ServernvDispSR.dll  6.14.12.6658  NVIDIA Display ServerNVMCTRAY.DLL  8.17.12.6658  NVIDIA Media Center LibrarynvDispS.dll  6.14.12.6658  NVIDIA Display ServerPhysX  09.10.0514  NVIDIA PhysXNVCUDA.DLL  8.17.12.6658  NVIDIA CUDA 3.2.1 drivernvGameSR.dll  6.14.12.6658  NVIDIA 3D Settings ServernvGameS.dll  6.14.12.6658  NVIDIA 3D Settings Server</p>

[Thronk]

<p>Same exact problem in the same exact place.</p><p>Error is:</p><p>Display driver NVIDIA windows kernel mode driver, version 266.58, stopped responding and has successfully recovered.</p><p>The "successfully recovered" portion isn't correct.  Same error cycle just keep repeating until I shut down the program.  Just trying to log that toon on starts the errors.  Sent my DXDIAG information to TSR-JoshuaM.</p>

[Chronk]

<p>Same error, same place, same stuck character situation.</p>

[Aller]

<p>Same error. I constanatly monitor my computer temps for video and CPU and neither were even close to over heating. That is what I thought at first.</p><p>It happens when I climb the stairs next to the tradeskill area. I will get a loc and screenshot when the servers come back up. It has caused 2 lockups for me since launch. Other times it just flickers, freezes for a bit, then recovers.</p>

[Thronk]

<p>The patch, whatever it was, did not correct the problem.  I still have a stuck character and constant errors when I try to log in.  Since it seems the character select option is no longer part of the log-in menu playing a different toon isn't an option either.</p>

[Thronk]

<p>All drivers updated, no impact.</p>

[Thronk]

<p>So?</p>

[TSR-JoshuaM]

<p>If this is rendering your character inaccessible, please open a petition from the Knowledge Base for an In-Game GM to move your character while we continue to dig in to the issue.</p>

[Miun]

<p>Sad news it just happen to me in my alts Halas house in the main foyer, Butcherblock server alts name is Falendra Mithaniel Manor. same black flicker same recovery message <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[Miun]

<p>Well this morning I decided to swap out my video card with a spare 8800 gts (originally was a 280gtx FTW, see 1st post) that was sitting in my closet, I did a driver clean in safe mode and reinstalled drivers for it. The same error is occuring and even started doing it in my guild hall near some bright lights.</p>

[xKHONSx]

<p>I was having similar issues in Thurgadin as well.  It was happening in the crafting area and part of the hall in the roundabout immediately outside the crafting area.  Zooming the camera in real close to your character and looking straight down at the ground seems to help avoid issues in that area.</p>

[Blakkmantis]

<p>I am presently stuck in <span >Thurgadin with my main.  I enter the city (Or whatever you want to call it) and my display begins to flash and freeze up wildly, and all I can do is close out of the window, because it's completely unplayable.  </span></p>

[Blakkmantis]

<p>UPDATE:  My stuck character has been freed from his stuck location in <span ><span>Thurgadin, and was told my video driver need to be updated which is totally bull because I just updaed them when I started having this problem.  And it didn't fix anything.</span></span></p>

[Blakkmantis]

<p>Nice to see we are such a priority.  This thread has gotten very little response, and here we sit with no help.  <img src="/eq2/images/smilies/0320a00cb4bb5629ab9fc2bc1fcc4e9e.gif" border="0" /></p><p>My situation is exactly the same as these other guys.  My Nvidia drivers have been newly downloaded, and am getting the same message about driver failure, and recovery, over and over and over again.   Only solution I have is to just close the window, and file a petition when I go there.  Same spot, and only there.</p>

[Genar]

<p>Issue happens to me as well in Thugadin...  NVidia 285gtx video card.</p>

[Blakkmantis]

<p>NVidia GeForce 8800 GT here.</p>

[GermInUSA]

<p>I will try to see if QA can repro this. If they can I am sure we can fix it. Rest assured your posts are not ignored. Sometimes it takes some more research on our end, we try to get to all of you as quickly as we can.</p><p>Sorry for any inconvenience.</p><p>Alex</p>

[GermInUSA]

<p>Does the flicker occur in extreme performance just the same as in extreme quality? That would be a good test.</p>

[Loranthala]

<p>My wife gets the same error, in all graphic settings (she changes her settings almost daily). She sent a bug report in game yesterday at near the exact location and explained what happens, under her character Maewyn. That was after she got a BSOD at that location.</p>

[GermInUSA]

<p>Cool, thanks. I am sure the bug will come across my desk on monday then <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>Alex</p>

[Cyberlink]

<p>This issue happens to me as well (haven't noticed such a thing during the beta).However my game doesn't crash I just can't move anymore as several polygons disappear which causes a heavy fps drop.OS: Windows 7 x64Graphiccard: Nvidia GTX 275Driver: 266.58 (updated to the latest but that doesn't help at all)As far as I can say my system seems to have issues with several animated textures which then causes this polygon issue which again causes the fps drop.I was able taking a screenshot of such a texture. Just some seconds later everything went black and started flickering until I left the area.</p><p><a href="http://www.netslash.ch/files/eq2/eq2_000170.jpg" target="_blank"><img src="http://www.netslash.ch/files/eq2/eq2_000170_thumb.jpg" width="417" height="312" /></a>Click for a bigger version <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p>

[Blakkmantis]

<p><cite>GermInUSA wrote:</cite></p><blockquote><p>Does the flicker occur in extreme performance just the same as in extreme quality? That would be a good test.</p></blockquote><p>For me it happens even at extreme performance.  Doesn't seem to matter.  And just to clarify my game doesn't crash, just is completely unplayable.  The screen flashes terribly, and repeatedly I get this message telling me my video drivers failed or soemthing like that, and then recovered, over and over.  I can't move, I can't see anything but flashes.  Forces me to just close the window and login with another character to file a petition to remove me from that area, because I can't.  Seems to me I didn't have any problems until I got around that crafting area where others have said they also had troubles.</p>

[Lady Shai]

<p>Same here....I cannot play in that area at all.  My comp is NOT overheating and is updated with drivers etc.  I simply have the exact same issue with the kernal message and flashing and then locking or crashing.</p><p>At least I was able to get her out before it happened again....the ONLY zone it happens in is Thurgadin. No where else.  Same general area around crafting areas as previous posters....</p>

[Loranthala]

<p><cite>Cyberlink wrote:</cite></p><blockquote><p>This issue happens to me as well (haven't noticed such a thing during the beta).However my game doesn't crash I just can't move anymore as several polygons disappear which causes a heavy fps drop.OS: Windows 7 x64Graphiccard: Nvidia GTX 275Driver: 266.58 (updated to the latest but that doesn't help at all)As far as I can say my system seems to have issues with several animated textures which then causes this polygon issue which again causes the fps drop.I was able taking a screenshot of such a texture. Just some seconds later everything went black and started flickering until I left the area.</p><p><a href="http://www.netslash.ch/files/eq2/eq2_000170.jpg" target="_blank"><img src="http://www.netslash.ch/files/eq2/eq2_000170_thumb.jpg" width="417" height="312" /></a>Click for a bigger version <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" /></p></blockquote><p>My wife was questing in this area last night, and getting anywhere from 4-9 "driver stopped responding" errors in a row before it would stop and she could finally move. She didn't file a bug report at that time, but shut her computer down thinking that maybe it needed a break.</p>

[Blakkmantis]

<p>Looks like we got a similar thread to this one also going on this same subject.  Thought I'd link it here.</p><p><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=490607" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=490607</a></p>

[TalisX1]

<p><cite>Blakkmantis@Everfrost wrote:</cite></p><blockquote><p>Nice to see we are such a priority.  This thread has gotten very little response, and here we sit with no help.  <img src="/eq2/images/smilies/0320a00cb4bb5629ab9fc2bc1fcc4e9e.gif" border="0" /></p><p>My situation is exactly the same as these other guys.  My Nvidia drivers have been newly downloaded, and am getting the same message about driver failure, and recovery, over and over and over again.   Only solution I have is to just close the window, and file a petition when I go there.  Same spot, and only there.</p></blockquote><p>Try walking on the glass bridges in the bottom of solusek's eye. Try to follow them all the way to nagafen's lair. I bet it will happen there as well.</p><p>Silat</p>

[Recklon]

<p>The thread that BlakkMantis linked to was started before DoV.  I never had the problem before DoV, and it is by far most prevalent in certain areas of Thurgadin. </p><p>I normally play in third person, but by chance I figured out that the problem does not occur for me when I am in first person.  After mentioning this to a guildmate who normally plays in first person, she said that she has only had the problem occur after switching to third person (which she crafts in).</p><p>I am using two SLI'd Nvidia GeForce GTX 295's.  I just updated my drivers again and would love to let you know if that fixed it, but Everfrost server is down again for at least the third time today.</p>

[Blakkmantis]

<p>Yeah it was started before DOV but has recent posts of folks having the same issues we are having here in this thread.  hence the linkage.  <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" /></p>

[Morrias]

<p><cite>Lady Shai wrote:</cite></p><blockquote><p>Same here....I cannot play in that area at all.  My comp is NOT overheating and is updated with drivers etc.  I simply have the exact same issue with the kernal message and flashing and then locking or crashing.</p><p>At least I was able to get her out before it happened again....the ONLY zone it happens in is Thurgadin. No where else.  Same general area around crafting areas as previous posters....</p></blockquote><p>I've been having this issue at the bottom of Soluseks Eye for a long time (glass pathway things) if you check that out you'll probably get it there too.</p>

[Feather]

<p>I was getting Win 7 BSOD in Thudadin too but the following seems to have helped a lot. It is now playable for me with only slight flickering when in 3rd person (scrolled back view).</p><p>Update to latest nvidia drivers</p><p>Turn off AERO in Win7 (selected Win7 Basic Theme).</p><p>Stay mostly in 1st person view</p><p>I hope this helps some people that are getting crashes in that zone.</p><p>Am running GTS250, i7-920, 6GB, Asus P6T</p>

[Blakkmantis]

<p>What does turning off this AERO in Win7 do?</p><p>Not sure what this would have anything to do with this annoying bug we are having, clue me in please.  <img src="/eq2/images/smilies/499fd50bc713bfcdf2ab5a23c00c2d62.gif" border="0" /></p>

[Feather]

<p><cite>Blakkmantis@Everfrost wrote:</cite></p><blockquote><p>What does turning off this AERO in Win7 do?</p><p>Not sure what this would have anything to do with this annoying bug we are having, clue me in please.  <img src="/eq2/images/smilies/499fd50bc713bfcdf2ab5a23c00c2d62.gif" border="0" /></p></blockquote><p>I just figured something between the vid card and the Win OS was messing up so I though I would reduce whatever load I could on the card. The one thing I could think of was turning off AERO as it was still all loaded in the back ground.</p><p>Heck, If I could shut down all the Win Graphic stuff to play the game (ala pre Win95 DOS games) I would <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>I don't know if it will work for anyone else but I can now freely run around Thugadin where as before my system would freeze and then BSOD the moment I got to that first crafting area on the north side from docks entrance.</p><p>There is still a bug there for me as I do get the black flickers still but at least now it's playable <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>It seemed that a lot of posts said they were running Win7 x64, as am I, so thought I'd add this to the thread incase it makes a difference to anyone else.</p>

[Devoto]

I just started having the same problem. 8800GTX with the latest drivers.

[Blakkmantis]

<p><cite>Vorgoth@Unrest wrote:</cite></p><blockquote>I just started having the same problem. 8800GTX with the latest drivers.</blockquote><p>Poor bastage, I feel your pain!</p>

[TSR-JoshuaM]

<p>Got everything frmo this thread pushing up on Friday evening.  We should be able to do further testing and reproduction of the issue.  If and when I get further information I will post it in this thread.</p>

[schizmark]

<p><span style="font-size: small;">FIXED IT! FIXED IT! </span><span style="font-size: x-small;"> Actually,</span><span style="font-size: xx-small;"> </span><span style="font-size: x-small;">a poster on another thread fixed it, but it works! He said to go into the advanced display settings in the game, and make sure the box for water reflections is <span style="text-decoration: underline;">checked</span>. I did it, then flew all over the place in Thurgadin without glitching once.  SOOO happy! Now I have to find that thread and post a 'thank you'.</span></p>

[TSR-JoshuaM]

<p>@Schizmark</p><p>That is great news, im sending that info up to see if it can help us fix the source of the issues.</p>

[GermInUSA]

<p><cite>schizmark wrote:</cite></p><blockquote><p><span style="font-size: small;">FIXED IT! FIXED IT! </span><span style="font-size: x-small;"> Actually,</span><span style="font-size: xx-small;"> </span><span style="font-size: x-small;">a poster on another thread fixed it, but it works! He said to go into the advanced display settings in the game, and make sure the box for water reflections is <span style="text-decoration: underline;">checked</span>. I did it, then flew all over the place in Thurgadin without glitching once.  SOOO happy! Now I have to find that thread and post a 'thank you'.</span></p></blockquote><p>Good work Schizmark, I should definitely be able to fix it then!</p><p>Sorry for the trouble, but we couldn't repro it here, should be fixed shortly!</p><p>Alex</p>

[Blakkmantis]

<p>Wierd it just happened to me in our guild hall even, I had to scroll in closer to make it stop.  Can't wait for you guys to fix whatever is causing this bug.</p>

[Helanor]

<p>I figured out what's causing the video problem, well the trigger anyway.  I was having exactly the same thing happening in my guild hall, in the crafting room, thats what made me realise when it started happening in Thurgadim near the crafting area to and light dawned.  It's the two tradeskill writ npcs that are the trigger for the problem, no idea why, but it's definitely them.  If you get close to them wham screen starts going black, jagged colours, computer locking up. </p><p>Anyway to confirm my theory, I moved the writ npcs from my guild hall crafting room, very gingerly at long distance, and the graphics problem ceased. I got a bit to close to the second one and crashed the computer, but after that was removed, bingo, I could go into the crafting room and whizz round and round with no problems whatsover. Ive got them quarantined now in an adjoining room with a barrier at the door lol so you can just about click them but not get close enough to cause the graphics problem.</p><p>I have an 8800 gtx graphics card to, updated the drivers when this problem started.</p><p>Hope this helps.  I sent it in a bug report about it in game as well.</p><p>......................</p><p>Ok scrap the above, had it happen again in the middle of the crafting room. Moved the fuel npc, still happened.  But its the only place in the guild hall it does happen where all the crafting stuff is.  Very puzzling.</p>

[GermInUSA]

<p>Ok I believe I fixed it. Should be out thursday. In the meantime please turn reflections on. (ADVANCED display options->Water)</p><p>Alex</p>

[ccarro]

<p>Hrmmm....I dunno.</p><p>I get these same errors and I have always had reflections on. In fact just reproduced it in Thurgadin, Nek Forest, and Sanctom of the Scaleborn.</p><p>It does seem to be some sort of particle effect or reflection that causes the issue though. When I turn my camera a certain direction the screen turns black and my display driver goes crazy...game freezes...things on both my monitors lock up. But, it seems the game is still going and if I catch it before my driver resets, I can turn my camera view (even though my screen is black) and things go back to normal (as long as I dont look in that direction that caused the issue to begin with).</p><p>If the display driver DOES end up resetting the issue usually goes away 100% for a certain length of time.</p><p>I seriously hope the fix will get rid of this problem, but at least for me it doesn't look like turning reflections on will (since I have always had them on anyway)</p>

[Blakkmantis]

<p><cite>Helanor wrote:</cite></p><blockquote><p>I figured out what's causing the video problem, well the trigger anyway.  I was having exactly the same thing happening in my guild hall, in the crafting room, thats what made me realise when it started happening in Thurgadim near the crafting area to and light dawned.  It's the two tradeskill writ npcs that are the trigger for the problem, no idea why, but it's definitely them.  If you get close to them wham screen starts going black, jagged colours, computer locking up. </p><p>Anyway to confirm my theory, I moved the writ npcs from my guild hall crafting room, very gingerly at long distance, and the graphics problem ceased. I got a bit to close to the second one and crashed the computer, but after that was removed, bingo, I could go into the crafting room and whizz round and round with no problems whatsover. Ive got them quarantined now in an adjoining room with a barrier at the door lol so you can just about click them but not get close enough to cause the graphics problem.</p><p>I have an 8800 gtx graphics card to, updated the drivers when this problem started.</p><p>Hope this helps.  I sent it in a bug report about it in game as well.</p><p>......................</p><p><span style="color: #ff0000;">Ok scrap the above, had it happen again in the middle of the crafting room. Moved the fuel npc, still happened.  But its the only place in the guild hall it does happen where all the crafting stuff is.  Very puzzling.</span></p></blockquote><p>Yes when I started having troubles today in the guildhall, I was in my guilds craft area also!  And I have a similar video card to what you have.  As far as reflections go, I've always had mine on also.  Not sure if this can be whats causing it or not.  I've not had any issues at all until DOV came out.  Ever since it's come out, I've had tons of this crap happening in a few various places.  It's so bad, it's almost game breaking.</p>

[Cloudrat]

<p>The crafting area flickers and I get the driver not responding thing and if i move too fast after that I get a close down from directx9c error.  Same area in thurgadin on everfrost and guk so far.</p><p>I have Nvidia gtx 295  win 7 64bit and 12GB of RAM</p>

[torinb]

<p>I'll throw my 2 cents in... This is not a new problem for me, but DoV has definitely made the problem much worse.  Water does seem to be a common factor, but as said, the crafting area in Thurgadin has caused this issue as well.  In addition, doing the races, I was at one point having a major issue with this while flying over the lava, as well as while walking around the Butcherblock docks.</p><p>I'm running on a dual monitor system, and the black streaks appear on both monitors, in game, as well as anything in the other monitor, so it's glitching the card pretty bad.  These black streaks don't cover the entire screen, it's almost like someone was taking thick and thin brushes of black paint and drawing across the screen in various thickness horizontally, and not consistenly thick from left to right..  This doesn't happen all the time while in the impacted areas, but it seems once it starts, sometimes it will go for several seconds and resolve itself, or it might do this for several seconds, stop for a short time, repeat itself back and forth several times until most times the video drivers crash, or finally it'll do this without the on/off/on/off glitching pattern.  When the drivers finally do crash, the screen will go black for about 1-2 seconds then come back up with the windows error we've been seeing.  After that, it will be good for a time again until it decides to act up.  Also I would like to add at one point it started adding a weird pattern of colored dots all over my screen, but this was a onetime occurence that lasted about 3 seconds.  This had occurred while doing the other typical behavior of the black flashes.</p><p>As said, before Velious, it was rare, but it did happen before.</p>

[torinb]

<p>Wanted to add that it happened again with reflections on water turned on.  This time it took a lot longer to recover, I'd say 15-20 seconds of black screen before the game came back.  Friend I was running with said it looked like I kept running forward and snapping back into place(rubberbanding from the sounds of it)</p>

[Blakkmantis]

<p>I just ran through the area where it always happened to me in Thugadin, and was scrolled completely back in 3rd person mode, and didn't have a flicker.  Seems they must have fixed something.  Because I've not been able to do this yet until now.</p>

[Wookin]

<p>I wasn't sure if I should start a new thread or not, but I have a video problem in Thurgadin.</p><p>The floor never renders for me in the Thurgadin crafting area.  Never.  No matter what video settings I'm in.  I can fly around, but unless what I need is near a box I can land on I can't interract.</p><p><img src="https://lh5.googleusercontent.com/__ifjJsCCAjU/TbGjup293jI/AAAAAAAACUA/Ww66H6AdKrQ/s800/Thurg%20craft%201.jpg" /></p><p><img src="https://lh3.googleusercontent.com/__ifjJsCCAjU/TbGjukerbzI/AAAAAAAACUE/SM7K4QuKsZg/s800/Thurg%20craft%202.jpg" /></p>

[TSR-JoshuaM]

<p>@Wookin</p><p>Which patcher are you using?  Station Launcher (multi-game) or the EQII LaunchPad?</p><p>Station Launcher and the EQII LaunchPad Full version both contain a PAK folder which contains all of the zone files.  I would suggest starting with the instructions I have below, and then deleting all thurgadin files in the PAK folder if you have one.</p><p>If you are using our Streaming version of the EQII LaunchPad, you have an asset_cache folder instead and it does not contain zone specific files (they are all packaged in large asset archives instead).  For this, clear your cache from the LaunchPad options and perform a full scan.  Do that once you have also run through the instructions below.</p><p><p>You may want to make backups and then delete the following files and folders:</p><p>cache folder</p><p>eq2_recent.ini</p><p>eq2_default.ini</p><p>EverQuest2.exe</p><p>eq2.ini</p><p>As well as the character specific files, these will appear as such:</p><p>Servername_CharacterName_EQ2_uisettings.ini</p><p>Stationname_characters.ini</p><p>To do this, please follow these directions:</p><p>1. First look for your EverQuest II directory. You can find the default directory in (for Windows XP): C:Program FilesSonyEverQuest II (for Windows Vista/7): C:Program DataSony Online EntertainmentInstalled GamesEverQuest II</p><p>2. Click on MY COMPUTER and then proceed into local disk C:</p><p>3. Navigate your way to the default directory, or your chosen installation directory.</p><p>4. Next look for any files explained above and delete them. </p><p>5. Afterwards, please start EverQuest II to have these files re-downloaded by the patcher.</p><p>If deleting these files does not resolve your issue, you can restore your backed up files and folders and retain your hotkeys, contact lists, and display settings.</p></p>

[Wookin]

<p>Thanks, Josh.  But, um, I think I'd rather not craft than redo all my characters' settings.  LOL  Wow.</p>

[TSR-JoshuaM]

<p><cite>Wookin@Lucan DLere wrote:</cite></p><blockquote><p>Thanks, Josh.  But, um, I think I'd rather not craft than redo all my characters' settings.  LOL  Wow.</p></blockquote><p>You don't need to redo all of your settings, as the instructions state you should back your files up.  We are simply identifying where the issues lies then we can fix it and restore your settings with the files you backed up.  </p>