cant install Velious

[Pumpkinhouse]

<p><span ><p>i put my disc into the my laptop every things goes fine until before it starts to install it says dbg.help.dll.</p><p>what does that mean im not a computer expect?</p><p>i never had a problem installing EQ2 on here?</p><p>Someone anyone help please?</p></span></p>

[Wingrider01]

<p><cite>Pumpkinhouse wrote:</cite></p><blockquote><p><span><p>i put my disc into the my laptop every things goes fine until before it starts to install it says dbg.help.dll.</p><p>what does that mean im not a computer expect?</p><p>i never had a problem installing EQ2 on here?</p><p>Someone anyone help please?</p></span></p></blockquote><p>If this is not a new install then your best bet is to just enter the activation key to your account and let the patcher bring down the files that you need.</p>

[Pumpkinhouse]

<p><span ><p>i put my disc into the my laptop every things goes fine until before it starts to install it says dbg.help.dll.</p><p>what does that mean im not a computer expect?</p><p>i never had a problem installing EQ2 on here?</p><p>Someone anyone help please?</p></span></p>

[Pumpkinhouse]

<p>and it keeps popping up saying there is a error even if i click on ingore.</p><p>Help me please i really want Velious in my laptop.</p>

[Pumpkinhouse]

<p>i dont need to install it with my disc.</p>

[Shareana]

<p>DO you have the game installed already?  If so, then the patcher can download what you are missing <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>Moving this to Tech Support though in case you need more assistance <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[Pumpkinhouse]

<p>yah EQ2 is installed already from the pervous expression packs?</p><p>and i put in the activation key?</p><p>do i need to install the disc or am i good to go?</p>

[Shareana]

<p>Once you have registered the Key to your account, the Launcher should download any files that you are missing <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[Gohbhine]

<cite>Shareana wrote:</cite><blockquote><p>Once you have registered the Key to your account, the Launcher should download any files that you are missing <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote> Why is this not found on Pg 1, quick start guide, as 1. ? Why is it not in the directions at all? Ditto for the last expansion... A lot of anguish could be avoided if SOE did simple things like that. A double check could be in the install script...if it finds eq2, it updates, if it doesnt, it installs. Simple.

[RingleToo]

<p>Thanks for this post. Had the exact same problem. I haven't had a chance to log into the game yet, so will tonight if the Launcher downloaded everything.</p><p>I am curious, though, as to what the problem imight be if anyone has any ideas. I just find it interesting is all.</p>